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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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super hub broken ethernet ports

I need a new super hub 4 sent to me 3 ethernet ports are not working as it should be, i used the ethernet cable with sam knows on each ethernet port, 2 had almost no speed and the other didn't work and all only ethernet port 4 worked at 700Mbs less t...

rfonline by • On our wavelength
  • 303 Views
  • 6 replies
  • 0 kudos

Trouble with Virgin/Sales and install

I am having an issue with Virgin and has been a nightmare going back and forth with Virgin and Sky who is my current provider. Sales team at Virgin said everything is easy, but now it looks like it is not easy and Virgin have missed two sets of dates...

Ishaq10 by • Joining in
  • 301 Views
  • 11 replies
  • 0 kudos

Virgin Media Mail

Your Virgin Media Mail account is currently unavailableThis is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore. If you have an existing Virgin Media Mail account with us, please fol...

145ah by • On our wavelength
  • 137 Views
  • 2 replies
  • 0 kudos

Hub 5 Firmware Upgrade

Had a Firmware upgrade pushed out this morning at 00:17  Service was resumed about 6 minutes later according to my Router emails.Now at LG-RDK_7.6.15-2306.5No idea what the changes are however as I use modem mode.

Adduxi by • Very Insightful Person
  • 10842 Views
  • 129 replies
  • 1 kudos

PSTN fault results in migration to VoIP

My parents raised a PSTN fault on their line a few days ago (both are in their 80s and I would class as 'vulnerable'). Their DECT phone displayed a "line fault" and the number ringing engaged.Today, the engineer arrived and have converted them (witho...

mmelbourne by • On our wavelength
  • 131 Views
  • 0 replies
  • 0 kudos

Speak to a manager-complaint

Hello, can anyone tell me how I can speak to a manager to resolve a complaint.Virgin has disconnected us in error and we have no WiFi, TV or phone. Two of us work from home so this has been a nightmare.I have rang repeatedly this week and have  been ...

Redfos by • Tuning in
  • 1215 Views
  • 9 replies
  • 0 kudos

Resolved! How To Cancel Virgin Media

Hello to everyone.Any tips or tricks on how to cancel Virgin Media ?After being with them since they started as Southwestern Bell, Ihave finally decided that I am tired of struggling with rising prices andreduced customer service.I understand it can ...

PieJesu by • Tuning in
  • 666 Views
  • 7 replies
  • 0 kudos
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Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Accessibility and Vulnerability Policy

Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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