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Managing Your Account - Cable

Guide to your standard Virgin Media bill

Take a look at what a typical, standard bill looks like with our helpful video guide

What to do if a Virgin Media account holder has di...

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19897 Views

Changing the name on my account

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4111 Views

Damaged/Vandalised Virgin Street Furniture

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205 Replies 6936 Views

205 Replies

6936 Views

Area reference / Site ID

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93 Replies 39544 Views

93 Replies

39544 Views

see last contract

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2 Replies 14 Views

2 Replies

14 Views

The conntract send us to sign has wrong name on it...

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0 Replies 6 Views

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6 Views

Down grading to BB ONLY

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0 Replies 13 Views

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13 Views

CORRECTING the name for a newly opened account (NO...

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2 Replies 71 Views

2 Replies

71 Views

Getting charged for someone else’s phone calls

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8 Replies 463 Views

8 Replies

463 Views

Equipment (TiVo box and router) returned but still...

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1 Reply 56 Views

1 Reply

56 Views

Wayleave form

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6 Replies 129 Views

6 Replies

129 Views

rollout complete?

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2 Replies 55 Views

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55 Views

Change contact numer

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2 Replies 25 Views

2 Replies

25 Views

Connection in my street

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3 Replies 64 Views

3 Replies

64 Views

Fibre optic availability in my street

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2 Replies 52 Views

2 Replies

52 Views

Cancel Broadband

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1 Reply 63 Views

1 Reply

63 Views

Not received refer a friend credit

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2 Replies 48 Views

2 Replies

48 Views

Cowboy Installation

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2 Replies 85 Views

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85 Views

Broadband price rises

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14 Replies 288 Views

14 Replies

288 Views

No Virgin account details

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2 Replies 17 Views

2 Replies

17 Views

Noisy CATV manhole cover

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3 Replies 60 Views

3 Replies

60 Views

VM roll out schedule

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205 Replies 9106 Views

205 Replies

9106 Views

Box installed without permission

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13 Replies 239 Views

13 Replies

239 Views

£100 reward voucher

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2 Replies 55 Views

2 Replies

55 Views

Unable to contact Virgin Media

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2 Replies 59 Views

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59 Views

Refund of credit on a closed account

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10 Replies 3893 Views

10 Replies

3893 Views

Wrong debt collector letter received.

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4 Replies 71 Views

4 Replies

71 Views

Formalise price of superhub 3

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3 Replies 38 Views

3 Replies

38 Views

My Upgrades and offers

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0 Replies 23 Views

0 Replies

23 Views

Outbound team haven't called

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6 Replies 78 Views

6 Replies

78 Views

Damaged/Vandalised Virgin Street Furniture

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by on Last reply: by

205 Replies 6936 Views

205 Replies

6936 Views

Damaged Green Cabinet

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0 Replies 11 Views

0 Replies

11 Views

Line rental saver

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1 Reply 54 Views

1 Reply

54 Views

Customer complaint

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0 Replies 23 Views

0 Replies

23 Views

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