Two days ago I rang 150 to say I wanted a cheaper package as my bill was rising extortionately. I also wanted to cancel my home phone as it is not needed. I was told I had to keep my phone to get a cheaper contract and my bill would be under £50 per ...
HelloIve rung virginmedia abkot getting my reward for been referred, and it's saying pending on aklamio, ive tried to email aklamio numerous times, no reply, there phone number isn't working, it's been over 60 days we got virgin on the 28.3.24 how ca...
Hi there,I ordered the Big Bundle (TV and Broadband) yesterday, choosing VM as it offered the 16th as an installation date. I've just moved into a new flat I really need internet as I work from home.I received an email today from VM saying it would n...
In November of last year I had notification on my virgin app that my contract was soon to expire and they offered me a new 18 month contract of 78.80 - grab it while you can. Which I did. I received the new contract by email and thought that was it. ...
Awful company and cant wait to be rid of my contract with these thieves. Change your contract without permission and then just send generic ridiculous replies to your complaint.. and do not reinstate the contract you took out and agreed too.Terrible ...
Virgin media have literally been the absolute worst in the entire time I’ve used them.My husband died last month and I told them I wanted to change the account over , lower the package and if not I would leave. Absolutely nothing at all has been done...
I have had my Virgin Fibre broadband installed and started from the 9th November.My first bill was £57.99 (£27.99 month 1, £27.99 month 2, and a £1.75 paper bill charge) this was supposed to be paid on the 12th but It didn't go through so I made a ma...
Ok so I am sorry Just chasing advice.I placed an order for 1 gig BB upgrade (as my hub 3 is on redlight after being with me for a number of years.)on 11th Jan 2025 checked the email I was sent and said it would be sorted by today.Checked it and on my...
My Contract ended Jan 14th 25 and I have spent 15 hours since Jan 7th 25 to try to obtain a new deal . This has involved both the dreaded 150 and webchat .The WhatsApp option has not worked for me . My Jan 13 th webchat was over 100 minu...
I'm moving my TV, virgin box and virgin router to a diffrent part of the living room but the wires that lead from fibre box are not long enough. I Do not want the actual fibre box moving so my question is where do I get a longer cable/cables and wher...
