Forums
Tech Chatter
For all digital device, tablet, computer and tech talk.Community Natter
For tech-free friendly chat and 'off-topic' conversation
Recent Content
What we're watching now...Continuing
The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only Original What are you watching now thread So this is a new thread with a slightly different Tittle.... Continuing.... Planet X appears to be hidden behind the Sun in our Solar System What Made Spartans So Much Better At Fighting INSANE AI Video Generator you can use NOW! I Got Early Access to Suno's New AI Tool - Here's what I Did With It! Udio's New Feature is a Gamechanger for AI Music
Shady tactics and lies - avoid
I write this in hope someone will read in the future and spare themselves the experience of opening an account with Virgin. I had the terrible idea of signing up woth them. I spoke with a salesman who assured the contract was full fibre. When the contract came, the wording on it were for hybrid broadband. I called back immediately to cancel and a very rude employee called John Paul told me that I couldn't cancel my account because it wasn't in the system yet. I managed to speak with the salesman again, who revealed he wasn't really sure about hybrid vs full fibre and offered to send an engineer the day after. I agreed. The engineer never showed up. When I called them back, I learned the engineer appointment was mysteriously cancelled without notification (they couldn't tell me by whom or why of course), so I had spent the whole Saturday morning waiting for the engineer for nothing. I finally was able to cancel (which is very hard to do, they keep making excuses) but of course my O2 account, part of the package, that was opened by the Virgin Media saleaman, needed to be cancelled separately, so another 1/2 hour of phone call, verification, explanation etc. On the phone service, it's almost impossible to speak to a human operator: the only way is saying that you're thinking of cancelling, they'll put you through the retention team who can't do anything, but they'll eventually transfer you to the other teams. Even getting there is hard: the voice password system doesn't work, and you have to dial in your password after 3 attempts. Imagine an old person trying to cancel or fix something, they'll never be able. Obviously there is no option for "the engineer never showed up", and if you select the wrong option you will descend into robocall help until they tell you to go to the website and hang up. All operators are from Asian countries, thick accents, hard to understand. A scam, hopefully the regulator looks into those shady practices.
Leaving us
I got a great offer from BRSK, twice the speed [a phone package], same package as Virgin but almost £30 a month cheaper. I cant leave just yet as i have a few more months on contract as they will pay for several months to encourage me to leave! Then i got this: Hi, It's VirginMedia here, just a quick message to say we can see you are looking to move your services away from us, If you would like to discuss this, or anything about your current services, please call this number 0203 980 4399 and our dedicated team will be happy to help. So i rang the number today, a scottish guy answered and after i explained the situation, about 3 minutes worth he said i wont take up any more of your time and put the phone down on me. It seems what i have been reading recently about rude unhelpful staff seems to be true, maybe its because they know they cant compete and aren't top dog anymore. If Hyperoptic get here they will have some competition.Recording F1 on VM
Long term customer many years. Currently have broadband and landline, account due for renewal soon. Looking at adding tv and Sky Sports F1. Tested the cost by completing the online application but did not “order” anything. I was extremely surprised to be offered a “stream” box, which would appear to be almost useless as 1) it doesn’t appear to possess an Ethernet socket (!!) and 2) it doesn’t appear to be capable of recording anything (!!??). Is there an alternative which DOES have an Ethernet socket and DOES record anything I want? I’ve noticed something called a “360 box”. I really can’t see any point in not being able to record F1 Grands Prix for example as assuming Grands Prix are live at 06:00 and the like it’s nice to have a lie in, get up at say 07:00 and watch from the start on chase play “as live” whilst still recording. Not being able to record programmes and not having an Ethernet port seems ridiculous. I’m stunned by this lack of features.Now on Volt with a hub 5
So I put this off for a long time not that I needed it right away more speed but what hub I might get and I'm happy VM give me a hub 5 THANK YOU! and will likely be the last hub I need with modem mode support and 2.5Gb that one day hardware will link up to it. Some things I have noticed one why in the world when in router mode you can't use 192.168.100.1 where my old hub you can its just simple to do that. Anyway I found the hub really wanted to update after being online when wanting to use modem mode which worked really simple and fast got the same WAN IP too was thinking there might be a system that tied the WAN to hub and may of needed to change the MAC but no works fine. I was tempted to put it in modem mode before hooking it up...but I'm not sure how VM system works as in the router mode may link up to some server for activation. Interestingly the hub 5 does a bit better on bufferbloat then I was expecting but its still not perfect, so I re-did my BMW limiting and got a A+ before https://www.waveform.com/tools/bufferbloat?test-id=5221ea0e-4155-40cc-9507-c60de41c6908 after https://www.waveform.com/tools/bufferbloat?test-id=778ca642-944d-43ad-a3d8-b79bf14caebe happy dayComment on Windows 11 your experience
So much talk about Windows 11, I thought I'd give it a try and see what all the fuss was about. It took just over an hour to make the changes. I had to download an updated bios for my motherboard, which made the necessary adjustments without having to go into the bios sections and manually adjust items, and you have to do that first or the bios won't pass the inspection and the Windows 11 won't install. So I got it up and running. Now checking it out, after clicking on the Windows Icon in the taskbar Installed software wasn't showing anymore and no tiles on the desktop, luckily I had made shortcuts for the most used software in Windows 10, so they were showing on the desktop and taskbar after the installation. I found it difficult to navigate around after being used to Windows 10, and a lot of the useful menu items were missing on right-click on an icon. The transparency effects no longer worked either. I missed the weather and speedtest on tiles and the current temperature and state of weather on the taskbar. I played around with Windows 11 for a few hours before deciding to switch back to Windows 10 😃 The only good thing that I found about it was that it seemed quicker when using Windows explorer. So if you've tried it or are using it, what are your views on it?A theory as to why VM does not have modem mode on hub 5x
Its possible from what I can make out that in some areas the XGS-PON needs a tag which is a set number or is untagged so you might be thinking how does the hub know? And it doesn't so in router mode it sends two DHCP out one with a tag the other untag and then it knows what to do with the rest of the traffic. So that the problem you enable modem mode but the hub does not know if it should tag your outgoing traffic or not now if it was a tag if you had a switch to tag out to the hub then problem then is do the ports on the hub accept tag packets? Because in router mode the ports on the hub accept untag then the internal WAN can tag them or not out. In which VM have screwed us due to the hub 5x hardware and network setup for modem mode with this hub which onlyHub 3 to Hub 5
On Friday, I had my Hub 3 changed to the Hub 5, everything is working dine, but what i tried to set up my smart plugs, it would not connect over 2.5 Hz. When I tried to log into the Hub 5, the password was showing for the Hub 3, and when I did chance the password, it came up as the wrong password, so I'm thinking My Pc still thinks I have the Hub 3 still as my router? How can I remove the Hu3, and change the password on the Hub 5?
