Recent DiscussionsWHY VIRGIN ?? Ok ive been with vm since back when the wheel was invented , but it seems that after all these years they no longer care about there customers. Last friday i spoke to someone via the chat about HOPEF...Bad customer retention service I have been a loyal Vin Media customer for over 30 years, using both their broadband and telephone line services. With my current contract ending on 5th May, I was shocked to find that the renewal pr...What we're watching now...Continuing The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only O...hub hi there i have a hub3 box should it be updated to a hub 5 Virgin media making it impossible to downgrade my package I’m currently on hold for the FOURTH time, been on the phone to virgin media for 1 hour and 45 minutes as I want to downgrade my package to broadband only. I’m being offered various different package...Whatsapp What's up with the Whatsapp VM service. It no longer responds. Are we doomed to hours of phone calls ? SolvedVirgin media the worst customer service I've just been with Virgin media since Xmas and they are rubbish! The broadband has been terrible, I had none over Xmas, and very poor since then. I'm paying 32 pounds a month for nothing. You can't ...Solar storms causing problems! There's been a lot of solar activity (winds, storms, sunspot activity, solar flares, northern/southern lights and CME's) recently and this has been causing problems. The last week of February was af...How to report damage to street equipment Please can I report graffiti on your recently installed comms box located on Ottery Moor Lane Honiton Devon EX14 1AW. There is tagging on both sides of your comms box reference HONI-X-AA. Please can ...Unsure whether I'll get a 360 box or not Hi all, me again, last question for a while I promise! I'm reading that as of early April, VM have replaced all 360 boxes with Stream boxes for new orders, and if you want a 360 box you have to spec...
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