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Cannot report an email I received to Virgin because it 'is virus'?
This is quite ridiculous, three emails reached me just fine, through the Virgin servers, all are obviously scams so I go to report it to phishing @ virginmedia.com - and it cannot be sent, because it 'is a virus'.... If you can detect it, why did you even let it come to me and how can you ever hope to be alerted to these, as you ask us to do, if you block reporting them to them you? Radical idea, but if you are sure it is a virus, don't send it on to your customers.Latest Phishing News 17/01/2025
Latest Phishing News 17/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ---------- Original Message ---------- From: "Vlrgin Voice." <xxxxxxx@ntlworld.com> Subject: Warning: New audio notification NewVirgin voice sent you a message. You have (1) New audio message on your email. Duration 1:36 secs Received: Friday, January 17, 2024 To listen to your message, click on the button below CLICK HERE TO PLAY AUDIO HERE Email 2 From: VIRG[N MED1A Subject: Your b!|| is ready VIRGIN MEDIA Your Bill, Your bill with the account number of ***** is available. The bill for Jan 16, 2025, in the amount of £146.16 is due Jan 31, 2025. Your bill will be paid in full automatically via Bank Draft. Log in to view your bill »Latest Phishing News 16/01/2025
Latest Phishing News 16/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Virginmedia Hello xxxxxxxx, I am a customer service representative. To ensure the security of your email account and avoid possible suspension, we urge you to take immediate action. Update your account information, review your security settings, and ensure your devices are free of threats. Protect your access now to prevent future disruptions. Secure your account Invoice ID UK6930597 User xxxxxxxx Secure status Suspended Discount 90% renewal discount © 2024 Company Name. All rights reserved. Data Protection | Terms and Conditions If you no longer wish to receive emails, you can do so: unsubscribe. © 2024 Company Name | Privacy Policy | Contact Email 2 Your Security subscription has expired! Your Security subscription expired on 01-15-2025 After the expiration date, your computer becomes susceptible to many different virus threats. You are entitled to a discount: 90% discount on 1 year extension The offer expires on: 01-15-2025 Renew your membership click here to unsubscribe Email 3 Virgin Media You are still using the old Email Security Setting " Starting from January 17th, 2025, Customers that are yet to update their account will no longer be able to login via their email addresses due to recent new year upgrades. UPGRADE HERE NOW Thank You. Please do not reply to this message. Mail sent to this email Address Email 4 02 VirginMedia Dear User, Owing to a necessary modification in our system, the most recent security update put your incoming emails on pause. To access your emails, go into your account below. Update Right Away Note: If you disregard this message, we will close this account without your consent. Sincerely, Copyright 2024 (C)
Hacked email account
Hi My son’s Virgin email account (not my account holder email) has been hacked, likely by a phishing email. He has since changed his password but it looks like the hacker still has access as is replying to emails and deleting others. We tried the malware scanners but nothing found. What else can we do? We tried the VM chat but only advice was to forward the phishing emails on. Any help or advice would be greatly received.Latest Phishing News 14/01/2025
Latest Phishing News 14/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VOICE You have (1) New miss call on your Mail Duration: 1:36 secs Received: Thursday January 9, 2024 Play Voice Call Email 2 VlRGlNMEDlA Your account is Expired 🔒 Secure Now! Your Device Faces a Serious Threat, [xxxx] Hi xxxxx, We're having some trouble with your current billing information. Would you like to retry running your card again? RenowNow Ref ID: 19607-958UK User: xxxxxxx Rabatt heute: 89 Percent Date: Tue,14 Jan-2025 This message was sent to [xxxx@ntlworld.com] by Mcfee, automatically generated due to the expiration of your Mcfee subscription, a key benefit of your Mcfee membership. Email 3 If you haven't renewed your membership, your account will be closed within 12 hours. Verginmedia - O2 Support Team Your subscription has expired today [Final Warning] Ref ID: 93925-818UK User: xxxxxxxx Discount Today: 90% Limited Time: 01-13-2025 We have made several attempts to contact you with notifications and warnings, but we have not received a response. Your protection against cyberattacks and hackers is currently inactive. Renew your subscription to ensure your safety. Renew Subscription This email was sent to xxxxxx@virginmedia.com.Advanced Security Query
For the last few years I have subscribed to and used My FSec which was recommended by Virgin many years ago, I note that Virgin media are promoting Advanced Security currently also via Fsec. Are these products one and the same? The reason I ask is when I tried to sign up for Advanced Security from My Virgin Media account it takes me to my existing My Fsec account which is limited to 5 subscriptions. Advanced Security seems to offer a larger number of subscriptions and I am struggling to make any headway in resolving this or if indeed its an upgrade, any help would be gratefully received and appreciated. thanks, AlexLatest Phishing News 13/01/2025
Latest Phishing News 13/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Verginmedia - O2 Support Team Your subscription has expired today [Final Warning] Ref ID: 93925-818UK User: xxxxxxxxxx Discount Today: 90% Limited Time: 01-12-2025 We have made several attempts to contact you with notifications and warnings, but we have not received a response. Your protection against cyberattacks and hackers is currently inactive. Renew your subscription to ensure your safety. Renew Subscription This email was sent to xxxxxx@blueyonder.co.uk. If you no longer wish to receive emails from us, you can log out. Email 2 vir ® Internet Security Attention: Unusual login attempt detected We have detected a suspicious login attempt on your vir account. This is coming from an unknown device or location. If you did not make this attempt yourself, your account may be at risk. To protect your data, we ask you to secure your account immediately. Activate all recommended security features. In addition, we recommend that you use up-to-date and reliable antivirus software to protect your device from potential threats. expiration date: 01-13-2025 user: phishing You are just one click away from activating your free subscription: RENEW MEMBERSHIP Account number 47806 Account numberAccount number [userame] security status Endangered Discount 90% extension discount Your vir security team Log out Email 3 Logo YOUR ACCOUNT IS BLOCKED xxxxxxxxx, Your security is our priority! Hello xxxxxxxxx, Important Security Update from Microsoft & Virgin Media Due to an increase in suspicious activity associated with your account, we are introducing McAfee Total Protection to ensure the security of your virginmedia, blueyonder.co.uk, or ntlworld.com account. McAfee is now our official security partner. Secure Your Account Now Your recent system scan revealed critical issues: Malicious Trojans and viruses detected. Suspicious activity linked to unauthorized access. Security updates are outdated, leaving your system vulnerable. For your safety, we recommend renewing your subscription to McAfee to prevent further security breaches. Threat Level: High Last Scan: 11-24-2024 Critical Alerts: 3 Renew your subscription immediately to secure your account! If you have any questions, feel free to contact our support team. Email 4 Virginmedia | O2 Account Security Alert Hello xxxxx, We received a request to sign in to your Microsoft account from an unrecognized device or location. Was this you? If this was you, please confirm your identity using the verification code below. If this wasn’t you, please secure your account immediately by following the instructions below. Attempted sign-in date: Mon, 13 Jan 2025 09:31:38 +0000 Location: London, UK Device: Chrome, Windows, Mobile To confirm this was you, enter the following verification code: Verification Code: 92837456 If you did not request this sign-in, your account may be at risk. It’s important to secure your account by changing your password and reviewing your security settings. We highly recommend running a security scan using trusted software. You can use this security software to detect and remove any potential threats. Secure My Account Clicking the button above will take you to the account security page, where you can follow the instructions to protect your account. Do not forward this email, as it contains sensitive information. Best regards, The Microsoft Security Team © 2024 Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 This message was sent to xxxxx@virginmedia.com. If you no longer wish to receive these emails, unsubscribe here.
