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Can't accept cookies
I am trying to reschedule an engineer appointment that is due to take place om 06/05/2025, however when I visit the website to manage my appointment I am unable to accept cookies, meaning that I can't proceed with the rescheduling. When I try to click on "accept all cookies" nothing happens. This has happened on multiple browsers and devices. I have tried calling virgin about thus, but this simply resulted in me being cut off whilst they sent me another link to manage my appointment, and this doesn't work. Can anyone help?I can't cancel my engineer appointment
I've got the exact same problem as this person. Can't accept cookies | Virgin Media Community - 5638605 I want to cancel my engineer appointment but the cookies buttons do nothing, so I can't cancel my appointment. Test it for yourself here. https://www.virginmedia.com/help/how-to/broadband/manage-appointment-fault?utm_source=braze&utm_medium=sms&utm_campaign=cable_cus_sms_82245_52007_engvisit_order_confirmationLatest Phishing News 29/04/2025
Latest Phishing News 29/04/2025 We have been informed about the following Phishing Emails that contain the content copied below. These emails were NOT sent by Virgin Media O2 and should NOT be responded to. Please DO NOT visit the links included in the emails or respond. The emails should be deleted and ignored, and can be forwarded on to our dedicated Phishing Mailbox. Email 1: You have a balance due As of April 28, your account has a balance due. Here's how to make a payment by your bill due date to avoid a late fee. View bill in MyAccount If you can't pay by the bill due date, you can make a payment arrangement online or speak to a rep at 07XXX XXX XXX Your support ID: 32635545 Email 2 VIRGINACCOUNT VERIFICATION Sign in to keep using your webmail. We noticed you haven't verified your account and have not accepted our new web terms and services. To maintain your account, you need to sign in to verify. Verification takes less than 1min to complete. Sign in now Important Notice: Account disconnection will take place if the issue with your account is not resolved. We apologize for the inconvenience ©2025 Mail. All rights reserved. Email 3 Voice Mail You have new readable √oice mail from +44 XXXXXXXX Duration: 24 seconds Kindly click on the button below to play voice. CLlCK NOW TO PLAY> Please do not reply to this message. Mail sent to this address cannot be answered. Email 4 April B-ill Received For You You have received 3 voice mail from +1 7248****. Pages New__MESSAGE_3959917508. Received 27-04-2025 CLICK HERE TO CONTINUELatest Phishing News 28/04/2025
Latest Phishing News 28/04/2025 We have been informed about the following Phishing Emails that contain the content copied below. These emails were NOT sent by Virgin Media O2 and should NOT be responded to. Please DO NOT visit the links included in the emails or respond. The emails should be deleted and ignored, and can be forwarded on to our dedicated Phishing Mailbox. Email 1: VIRGINACCOUNT VERIFICATION Sign in to keep using your webmail. We noticed you haven't verified your account and have not accepted our new web terms and services. To maintain your account, you need to sign in to verify. Verification takes less than 1min to complete. Sign in now Important Notice: Account disconnection will take place if the issue with your account is not resolved. We apologize for the inconvenience ©2025 Mail. All rights reserved. Email 2 Voice Mail You have new readable √oice mail from +44 XXXXXXXXX Duration: 24 seconds Kindly click on the button below to play voice. CLlCK NOW TO PLAY> Please do not reply to this message. Mail sent to this address cannot be answered. Email 3 April B-ill Received For You. You have received 3 voice mail from +1 7248****. Pages New__MESSAGE_3959917508. Received 27-04-2025 CLICK HERE TO CONTINUE Email 4 Virginmedia AcBCLLWZOPDOAZWZHVCKNNZRDSDAPBcouEWEGIPnt NoIESLTTKtiSSLVCYJCQNVTOKUQORUVZce We regret to inform you that your subscription has been suspended. Email: xxxxxxxxxxx@ntlworld.com Expiration Date: Wed, 23 Apr-2025 This suspension is due to the expiration of your license. Despite several attempts to contact you, we have received no response. Please renew your license to reactivate your account. If no action is taken, your account will be permanently deleted within 48 hours. RENEW NOW Best regards, Customer Service Email 5 Recent update on Virginmedia Dear User, We would like to inform you that your mailbox is outdated and will be logged out and disabled soon. To avoid any service interruptions, please update your mailbox as soon as possible using the link below. CLICK HERE Note: This is an automated message. Please do not reply directly to this email. © 2025 VirginmediaLatest Phishing News 26/04/2025
Latest Phishing News 26/04/2025 We have been informed about the following Phishing Emails that contain the content copied below. These emails were NOT sent by Virgin Media O2 and should NOT be responded to. Please DO NOT visit the links included in the emails or respond. The emails should be deleted and ignored, and can be forwarded on to our dedicated Phishing Mailbox. Email 1: Virgin Media This is to bring to your notice that your bill is not available in PDF. Even though some of your costs are going up, your package will not alter. Please follow the link below to view your bill. CLICK HERE TO VIEW YOUR BILL Thank You. Please do not reply to this message. Mail sent to this address cannot be answered. Email 2 V I R G I N M E D I A Dear user, We are closing all old versions of our mailbox as of Feb 26th 2025, Too many spam messages have been sent on old versions of mail. Please follow the link below to update your account to New Version... UPDATE NOW Thank You. Please do not reply to this message... Mail sent to this address cannot be answered.. Email 3 Virgin Media Received For You Duration 1:36 secs Received:Wednesday , February 26, 2025 ........................................................................ Play_VoicemailLatest Phishing News 25/04/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.com. Email 1: Email 2: Email 3: Email 4: Email 5: Email 6: Email 7:Virgin calling from a 0788 number
Hi, I received this text after I started an order by clicking on third party deals aggregator don’t recall which one it was. “Hello, You recently made an online application for Virgin Media services. To complete your order please give me a call. kerry on 07885479730” I called and got a “pre contract”. Kerry asked me to setup up a phone pin, and asked for my account details to setup my direct debit. I think it’s legit but I stopped the process cause it seemed fishy. I then received a “pre contract” in my email looking legit too send by webteam@virginmedia.com is this a scam?Latest Phishing News 22/04/2025
We’ve been made aware of phishing emails circulating that contain the content shown below. Please note that these emails were NOT sent by Virgin Media O2 and should NOT be responded to. Do not click on any links or reply to these messages. Instead, we recommend deleting them immediately. If you'd like to report the email, you can forward it to our dedicated phishing inbox at phishing@virginmediao2.com. Email 1: Email 2: Email 3: Email 4: Email 5:
