Anyone switched to a router/modem with better parental controls?
I'd quite like to set up schedules and more granular content filtering at the network level as a parental control. I know VM has the Connect app that lets you manually pause, but I'd like something a bit more scheduled. Plus, the ability to block and whitelist specific URLs and other content blocking etc. So I guess getting a different router and using that with the VM Hub in modem mode might work. But which one has the best parental controls? Anyone switched to one? TP-Link, Asus, etc?Blocked website parental controls
We have a stead fast no YouTube rule in our house and prior to being with virgin we had no problem blocking it via our provider because kids will be kids! I’ve blocked it via the connect app but they can still access it via the tv (I’ve used individual device settings to block phones/tablets) how can I get it to work?Parental controls not working
Good day, I have an issue with parental controls not working, I have tried pretty much everything I can think of as in the following Toggled the settings off and on again Reboot all devices and router Reset the router through the pin hole Checked DNS Spoke to customer support on chat who just say the settings are on and we have refreshed the settings wait 24 hours but nothing changes and I get the same outcome of not working. The outcome of it not working is the same if I do it via the app or the website. This is pretty frustrating as I have always had the settings set to on but all of a sudden they don't work? Does anyone know a fix to this as customer support seems to only have one idea and that's the " we have refreshed your setting just wait 24 hours " TIAWebSafe Parental Controls not working
Hi there - like a few other people are reporting my Websafe "Parental Controls" don't appear to be working. They are switched on in the My Virgin Media Online Security page, but websites are not being blocked that should be. I have checked my DNS is correct, and switched off and back on the Parental Controls, and rebooted the router, but the problem still exists. Please advise how this can be resolved. ThanksPorn site not blocked
WARNING: NSFW Although I have porn sites blocked (and confirmed since common sites are blocked too), I have found a site that is unblocked. If I visit the site in the English version, then it is blocked. However if I visit it in the original Russian version, then Virgin Media allows it through for some reason. The site is: [removed] I am requesting that you guys simply just add the site to the banned porn list, as I can’t ban this site specifically since I am not the owner of my household router. ThanksParental Controls Stuck On
I recently moved house and had my services moved with me. However, I've noticed many websites (e.g. (http://nordvpn.com) are blocked stating that the Parental Controls are currently On. When I check my Virgin Media account, this (along with Virus Protection) have definitely been toggled off. Can someone help me with this?Joined virgin fibre two days ago
I have just joined virgin fibre and cannot find anything on the app regarding parental controls or any control over what my children see. I have two options when I go to my account, one is account details and the other is to add a fingerprint. There is no option for any parental controls or online settings it is completely missing. How do I access something that does not exist?Unable to block specific websites
Hi Virgin Media, I am unable to block specific websites in the Online Security section of my account. When i add URLs to the section "Add websites that you always want parental controls to block access to" and click on the save button i get the below message: "Sorry the changes you made were not saved, please try again Can someone at virgin please review and fix it?
