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Activating Volt benefits
A family member in the same household has taken out a pay monthly contract with O2. We have attempted to follow the guidance below with both the My Virgin Media and O2 apps, but are unable to find a way to activate the benefits as mentioned. “If the accounts in the household are in different names, you can activate your Volt benefits in My Virgin Media” Also, I’ve noticed that the County is missing from my Virgin Media address details. Can I please get support activating the Volt benefits
3 sims 1 ex-Virgin 2 old 02 Questions
Hi. I have Virgin home broadband with the Volt data doubling deal in place. This is because I also have mobile phones with 02. I want to keep the Volt BB benefit. I have two 02 accounts (one has always been an 02 account; one was a Virgin Mobile account which is now 02). My ex-Virgin 02 account benefits from Volt data doubling. How can I check which of my O2 accounts generates the home BB Volt doubling? I'm considering ditching one of the my two 02 mobile accounts but don't want to lose my BB Volt benefits. TIA
using uswitch with 2 sims
i have virgin broadband and o2 mobile with 2 sim phone numbers the wife and myself, i am getting 500mbs doubled to 1gb on Wi-Fi on volt deal, also paying £15 per month each sim on 20gb doubled to 40gb ... i am out of contract and on a 30 day plan ... my question is i have been on uswitch to find i can get 32 gb doubled to 64gb for £8 per month, this is also staying with o2 so could keep the volts going i have 2 sims both different numbers but i pay for both in my name on my 02 account, how do i get them both changed over when i do the deal through uswitch has any one ever done this thanks02 account showing ineligible for volt
I have a Volt 02 account and have recently added 3 new lines. The O2 site says I'm ineligible and I suspect it's because my address in my Virgin Media account is missing the county. I'm unable to remove that from the O2 account as the address is automatically create/controlled by a house number and postcode lookup. I can't see my address anywhere in the Virgin app/website so can't find out how to correct the address so that the O2 and Virgin Media accounts match so the volt benefits can be applied to my 02 account. How can I fix this problem?Volt benefits not applied
Hi, I have the 500mb Internet package with virgin media since 2019, and took out an o2 sim in around 2023. I have never received the volt benefits on either since the start. I have made sure the address is the same across both accounts etc but it has never worked. Can anyone help look into this for me? Thank you
