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Volt benefits not applied
Hi, I have the 500mb Internet package with virgin media since 2019, and took out an o2 sim in around 2023. I have never received the volt benefits on either since the start. I have made sure the address is the same across both accounts etc but it has never worked. Can anyone help look into this for me? Thank you
No Volt upgrade.
Hi, I recently signed up to an o2 sim, and I've not received my home broadband volt boost. I've waited the time they suggest, but it's coming up for 2 weeks now since my sim was activated. I have received my mobile boost to give me double data. I'm currently on the 500Mb package from yourself and suspect I may require a new router to enable the 1Gb service, so perhaps that's the hold up? Thanks In Advance.
