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utsavm's avatar
utsavm
Joining in
23 days ago

volt

Hi, my volt benefit applied by filling form through  virgin media whatsapp agent, but Virgin Media hasn't upgraded our speed to M350 or enabled the free WiFi Pod order. I've also had a total/intermittent outage in HA3 since 30th Dec and want to ensure my automatic compensation is being tracked correctly. Can a moderator please check the 'Volt' link on my account?"

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  • utsavm's avatar
    utsavm
    Joining in
    23 days ago

    "Update: I have just checked my O2 account and can confirm that the Volt double data is now active (my 5GB plan is showing 20GB). This proves the Volt link is working correctly. Please can the M350 speed boost and WiFi Pod eligibility now be applied to my Virgin Media account? Thank you."