Recent DiscussionsActivating Volt benefits A family member in the same household has taken out a pay monthly contract with O2. We have attempted to follow the guidance below with both the My Virgin Media and O2 apps, but are unable to find a...02 account showing ineligible for volt I have a Volt 02 account and have recently added 3 new lines. The O2 site says I'm ineligible and I suspect it's because my address in my Virgin Media account is missing the county. I'm unable to rem...3 sims 1 ex-Virgin 2 old 02 Questions Hi. I have Virgin home broadband with the Volt data doubling deal in place. This is because I also have mobile phones with 02. I want to keep the Volt BB benefit. I have two 02 accounts (one has alw...Ordering WiFi Pods I have recently upgraded my broadband package to Volt with a 500mb connection and as the Wi-Fi is very weak in some areas of the house I carried out a scan using the VM Connect app. This confirmed th...SolvedVolt Sim offer I’m wanting to move our two mobile phones to take advantage of the Sim offer but the web page only lets me add one to my account. If I go with that can I return later and add the second, or does the ...Volt benefits applied to o2 but not VM I checked o2 and it has doubled my speed. VM stays at 350mb, its been sitting for a couple of months now. Can someone investigate for me? Volt benefits not applied Hi, I have the 500mb Internet package with virgin media since 2019, and took out an o2 sim in around 2023. I have never received the volt benefits on either since the start. I have made sure the add...Volt benefit not applied My son joined 02 2 weeks ago his contract is registered at my house, he got dbl data but my fibre volt benefit has not been applied please can you advise me how to get this activated. SolvedHave O2 Volt benefits but not VM Hi, I have recently joined O2 and have already got my Volt benefits on my data (doubled), but have not received the Volt benefits on my Virgin Media plan yet. How can I go about getting this resolv...Signed up to Virgin in January and still waiting for my Virgin broadband boost. Signed up to Virgin in January and linked to my O2 account. Recieved my Volt O2 data boost but still waiting for my Virgin broadband boost.
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