Recent DiscussionsMissing Virgin Volt Benefits Hi, I joined Virgin on July 3rd, and O2 before that, 19th June. Volt has been applied to my O2 account, but not my Virgin account (currently 500Mbps). Can someone advise how to get it applied? T...Ordering WiFi pod not simple I am having no coverage of WiFi in part of my house. You can't physically run a speed test in that area as it can't connect. There is absolutely no way to order a WiFi pod booster through the app or ...Address not matching Colt Woes After several calls my address is still wrong on the virgin systems it's down as AD HOUSE NAME 9 NAMEWITHAN"R" RO TOWN VILLAGE POSTCODE Where it should be HOUSE NAME 9, NAME ROAD VILLA...O2 Volt Speed Boost Hello, I've just upgraded my O2 mobile contract today and they did boost my data plan to double the GB a month which I'm pleased with. Also, they say they will boost my current broadband spee...Volt Double Speed not applied I have been an O2 customer for a few years now. I moved to Virgin 17th June. I linked my accounts, however I am still waiting on my Volt benefits. Volt benefits not activated I linked my virgin /02 accounts on 29 July. 17th August now and still no volt benefits. Please assist Thanks Don't need/want O2 Hi all, Our contract ends in a month or 2. When we renewed last time, in order to get a package we had to also get an O2 SIM - an extra separate charge of £25 We never fully understood why but we ...Activating Volt benefits Good morning :) A few weeks ago, my service with Virgin Broadband started and early last week I got an email from O2 (who I have been a customer with for years) saying they have activated my Volt be...Wifi Pod ordering help Hello We have an internet blackspot in the back room of our house, the exact room we were hoping to use as an office! I've gone through the connect app and had a bit of trouble as it would struggle ...Switching from Sky to virgin when approached by Virgin sale team about switching from sky I was told I wouldn’t need to do anything and they would cancel my sky account- how do I know if this has been done and how long it will t...
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