Recent DiscussionsVolt but address doesn't match I am entitled to Volt and while O2 have recognised and put me on it, Virgin Media hasn't. It's been over a month now. In my first bill I see that Virgin has added an extra line to my address (County...Volt speed upgrade Hi All, I've recieved my volt upgrade for O2 but still nothing from Virgin media on my speed. How long does this usually take, it's been nearly two weeks now and I was told it has been done within ...Ordering Pods Good afternoon I’ve been trying without success to speak to someone about ordering pods, I’m a volt customer so entitled to 3. I’ve got issues with signal drops at the rear of the house and...Mislead by VM I renewed my VM tv/broadband volt package on 30/12/23 and was told that everything would remain the same, I was signing for a 18 MONTH contract which I agreed to. I’ve just found out today that unkn...How to order WFI Pods Hi, I have a dead spot in the Wifi in my house and have been trying for sometime to get a POD to see if this will resolve the issue. I have run the App signal tester and this indicates there is an a...Can't Access Volt Benefits We have recently Had Virgin Media Broadband put in and my partner has an O2 sim registered to her name. We are trying to get volt set up but we cannot find any option to make it work. We are both reg...VOLT benefits not applied - Broadband Hi, I'm both an 02 and Virgin Media customer, Broadband installed on 14th Jan so well over time told to wait. Have spoken to customer service and the Terri bot to no avail. My 02 VOLT benefit success...02 Sim card - Mis-sold Absolutely furious. We moved from Sky to Virgin in January, as we had a Virgin Media sales rep turn up at our doorstep in December, who basically sold us the benefits of moving to the Virgin Media V...Volt Add On Hi When I first joined virgin I was told we didn’t qualify for Volt add ons to broadband speed because my partners address on her O2 account was not the same address as the one we live in (despite O...Volt boost speed upgrade Hi, I recently joined VM and have just had my broadband account upgraded from M350 to M500 by the O2 Volt boost All is good on O2 VM however is showing as upgraded but the speed has not increased...Solved
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