Recent DiscussionsFrustration! I am having issues with Virgin, unreliable speeds etc and took this up with them. Months of running around and then endlessly trying to close the complaint with no actual resolution. I’ve now agree...How long for refer a friend!! Hi I joined in DECEMBER 24, using a friends refer code, have spoken to Aklamio, everything has been done my end, logging into their portal I have a payment sat there under processing. It is now Jun...Account Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts? Issue with Order Visibility in My Virgin Media Account When I click on "Orders and Appointments" in my Virgin Media account, the new order doesn’t appear—even though I’ve received a confirmation email. Additionally, I got another email stating: "We'd l...Speaking to Retentions impossible? I followed instructions to cancel.. I rang at 8am. The operator would not put me through to retentions saying he could help despite me asking twice to transfer. The operator offered me a package sa...Free Gift Not Received Hi I have still not received my free gist of an ipad. I was connected in April and have heard nothing since? Is this juts a con? Thanks UK customer support telephone number Does anyone have the phone number to the UK based customer support department? I used to have it and have lost it. Just to be clear. No, I don't want to talk to an AI bot or discuss it via privat...Free gift - Not received? I joined virgin media back in March when they were offering a free IPad for a march deal if you joined thier mega bundle. I have yet to receive this iPad. When phoning up I was told it can take over ...First bill after renewal I’ve had an absolute nightmare of late. My contract was coming to an end, Virgin contacted me and I ended up accepting a renewal with an upgrade to Virgin 360 plus at long last an upgrade on my hub f...Unable to access account Hi support, my partner and I are unable to access our account or the app as we don’t have any details. My stepson set up the account but my partner pays for it and he doesn’t know any details for i...
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