Recent DiscussionsCan't log in to my account to see Bills I have never been able to login to my virgin media account to see my bills. Every month I receive an email saying my bill virgin Media bill is ready. There is a link to sign in to my virgin media, ho...Service switched away from Virgin to BT Via One touch switch, still being billed after switch. Hey there. I recently switched providers from Virgin to BT, but I'm still being billed for some reason? I received confirmation about the switch process starting via email from Virgin, including an ...Two or three things Hello, There is just the two of us in our house. The account is in my mother's name. She is 91. I am her son and generally provide care for her day-to-day. I want to transfer the account into my ow...Current tv package big combo bundle £39 99 I did pick my current tv package which was bigger combo bundle £39 99 but now checking my tv package it's saying mega tv but when the agent rang me to sort the package out I asked him.on the phone I ...SolvedUnderhanded way to do business Just moved house with intention of staying with Virgin Media. I was out of contract and paying more than I should be (but was OK with that until I had sorted out my living arrangements). I was asked ...Cancel or pause Sky cinema subscription Is it possible to pause my subscription to Sky Cinema. if it isn't, how do I cancel my Sky cinema subscription? Netflix with ads at renewal Hi all. Like others I have renewed and found my Netflix Standard has become Netflix with Ads. I negotiated a downgrade in speed, but otherwise expected the same package. Not amused and within the...Kit label Hi is it possible I can get a returns label myself before waiting for the VM email? Reason on here people having nightmares saying Vm send fine threats as it takes so long to get the label etc. Ju...SolvedFive missed engineer appointments in a row Fiber optic cable damaged in front garden whilst gardening on Friday 9th May. Customer service informed immediately and an engineer came on Monday 12th but said it was a different team that needed to...Ebilling I can see there are a lot of messages on here about struggling to move to ebilling. I never signed up for paper billing, and never would do, but it has been set up on my account and I can’t take this...
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