Recent DiscussionsAccount Upgrade Hi everyone, I have just been through an account upgrade on the 11th June. Got a great deal. But my online account has remained unchanged as has my app. Both still show my old account payments etc. ...Email still attached to old account number I wonder if anyone can help as I have now contacted Virgin media support twice and have been told that this issue was resolved when it isn’t. I have recently moved house and asked to have tv and broa...Introduce a friend £50 Good afternoon, I am still waiting on the £50 for being introduced by my friend, she hasn't had the payment either. My Virgin started in March, I would have thought it long enough to process now. P...Leaving Virgin Well recent bill today was almost double what I had started with broadband only as I was out of contract thought I would check the present deals and for package I have it's new customer £29.99 when I...VM ask for paper DDM and fail to provide it! I want to change the bank account which pays our VM DDM. Have been told by VM that, because the new account is a joint account, we have to sign and return a paper DDM! This was asked for well over a ...Wrongly added Netflix premium to my account and still being charged! I have virgin media - broadband/phone/basic tv package. I discovered in May that I was charged for a Netflix premium subscription every month since January despite not signing up for/even watching Ne...What is my area code I haven't received my first bill yet and can't seem to find my area code in order to access/register my account. What would the area reference code be for Langford, Biggleswade, Bedfordshire please? ...Outstanding balance on account Hello I just received an email stating I have an outstanding balance on my account of 75.90, which is my monthly payment and was due on the 11th June. I have checked my online balance and it is show...SolvedSwitch to ebilling Hello like countless other people on here I am unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read various ways to opt into ebilling and none of them ...SolvedPromotional free gift not received. I have been waiting since March for my free gift upon signing up to VM. I have tried contacting VM, enquiring as to when will I receive the promotional LG TV. The last attempt I was told I would be ...
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