Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNew Customer - Cannot create My Virgin Media Account I'm a new Virgin Media customer and have received emails regarding my contract details, sent to the email address I used to set up my account. The instructions said to create a My Virgin Media accoun...linking virgin media account to virgin media O2 ID account Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Written Instructions for new VM/O2 account login Why don't Virgin Media or a mod on here publish written instructions on how to login with the new system and a glossary of what all the terms mean and how email is structured. This would save a lot ...Account is linked to an email address that’s different to the one on your Virgin Media O2 ID. Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Unable to link Virgin media account with Virgin02 account I have been unable to set up the app for VirginMedia as it requires me to link the Virign02 account to the VirginMedia account to do so. They both use the same email address, yet when i type the emai...Unable to access Account In response to the MOD Team Moderator posting of two days ago suggesting that the issue with new O2/VM is resolved... I am still having issues. I went through the new login process and it seemed to ...Responding to a VM letter Hi, Please can someone advise me where I can respond to a VM letter I have received "Just keeping you in the loop" which details the upcoming changes to my existing account. Unfortunately they have ...Unable to link my Virgin Media account to Virgin O2 ID I’m a new customer and have recently had my confirmation email sent. When trying to access the email I get the error that the emails are not the same, then upon trying to approve the transfer it err...No VM in area We took out a contract on April 1st. As there was a possibility we would be moving this year, I asked via we chat, what would happen if virgin not available. We were told the contract would just be ...Not able to link virgin media account to virgin media O2 ID account I'm a new Virgin Media customer and have received emails regarding my contract details, sent to the email address I used to set up my account. The instructions said to create a My Virgin Media accoun...
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