Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNew subscriber but can't link O2 account with Virgin Media Account I ordered a broadband package and set up an account, when instructed to link the account to virgin media it says the email is already linked to another account and when I put the email for the previo...Unable to sign into Virgin Media I have a MacBook Pro OS X Yosemite 10.10.5 for which no OS upgrades are available. For the past few months I have been unable to sign into Virgin Media or access emails. Any connection? Locked out of my account due to fraudulent activity. I got an email from O2 about setting up a direct debit. I did not set up any such direct debit. In the email it has my bank details and asks me to go to http://www.o2.co.uk/myo2 in order to check/...Original email no access and cannot login to my account. Hi, I have been a virgin media customer for years, never had a reason to change my login as it was a simple username and password but since merger with o2 I cannot login as have no access to original...Unable to link accounts New customer. Can’t log into my app because it recognises the email, but says it’s not the one associated with my account (it is). Any idea how to fix? Cannot access virgin account or email 5 days ago I tried to log into my virgin account, asked to link to O2 ID. I could not as my secondary email address is from a deactivated account. I went online to ask to change the email address an...Area Code I have no paperwork or welcome e- mail. I have my account number on book left by engineer but need my area code for the app. Set up account 3 days ago. What is the area code for SA11 please? New VM subscriber but cannot complete VMO2 ID reg and linking I'm also new and having the same issue Updating Account Email Address Hi All, I no longer have access to the email address linked to my account. It was an old Apple me.com account which had been unused for years. In the past few weeks Virgin have started sending ver...Ongoing broadband connection issues Over the last two months I've had various issues with an unstable broadband service with outages ranging from a few minutes to days. I've had 4 engineers out in that time frame that have tried vari...
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