Recent DiscussionsMoving House - 18-Month Contract Restarted My discounts were meant to last for the duration of my 18-month contract. However, the issue is that my contract was incorrectly renewed by Virgin when I moved properties. I kindly request this to be...Netflix with ads - when renewing I recently agreed to an online (in App) renewal offer. This clearly stated that "choose this deal and keep your current plan without losing anything". After accepting the deal to renew yesterday...Returned parcel not delivered I returned my parcel to virgin by yodel and as of yet still have had no conformation it has arrived ! I keep getting threatening texts from virgin saying I’m going to get charged if equipment not ret...Can't access VM account Hi, Unable to login to my VM account. So, I tried resetting my password, but keep getting the following message - 'Please ensure you provide the email address you use to sign in to My Virgin Media'. ...Stop Service Outage Texts Hey all, A month ago we had a problem with our internet and so on the Service Status page I put my number in to receive updates to when the service is back online. It worked and let me know by text...registered device Virgin Tv Go (Trial) I have a new desktop pc windows 11 and fully up to date the other day i logged onto virgin tv go on my desktop pc , watched a channel after 2 hours i logged out by the way i did save the cookie data ...Why can't I cancel? I have been trying to cancel my account since November now but because apparently my new provider hasn't told Virgin, I am still being charged. My new provider has been installed since November, I ha...Ridiculous renewal offers My current contract is due to come to an end, whereby the new price is more than double what I am paying now. I have just spoken with customer services who have offered me a slightly better price, b...Didn’t receive Customer account number or area reference number Hi, moving house and ordered new wifi. After i was wanting to make an account to keep track of my bills when i eventually get it all installed, but i can’t make an account without the account and are...Gap between Virgin end date and Sky start date Hi everyone, Just wondering if i could get any help with a dilemma. About 12 days ago i ended my contract with Virgin for TV, broadband and landline. I was told that services would end on Wednesday ...
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