Recent DiscussionsRidiculous renewal offers My current contract is due to come to an end, whereby the new price is more than double what I am paying now. I have just spoken with customer services who have offered me a slightly better price, b...Why can't I cancel? I have been trying to cancel my account since November now but because apparently my new provider hasn't told Virgin, I am still being charged. My new provider has been installed since November, I ha...Didn’t receive Customer account number or area reference number Hi, moving house and ordered new wifi. After i was wanting to make an account to keep track of my bills when i eventually get it all installed, but i can’t make an account without the account and are...Gap between Virgin end date and Sky start date Hi everyone, Just wondering if i could get any help with a dilemma. About 12 days ago i ended my contract with Virgin for TV, broadband and landline. I was told that services would end on Wednesday ...Netflix with ads - when renewing I recently agreed to an online (in App) renewal offer. This clearly stated that "choose this deal and keep your current plan without losing anything". After accepting the deal to renew yesterday...Have I got a new contract? Last Wednesday I attempted to renew my contract (which expires on 31/01/25) online. I received pre-contract details and accepted the offer online. I got an email from the webteam with a summary of...SolvedMoving House - 18-Month Contract Restarted My discounts were meant to last for the duration of my 18-month contract. However, the issue is that my contract was incorrectly renewed by Virgin when I moved properties. I kindly request this to be...RE: Changing your package mid-contract Hello, I am currently have a contract with Virgin Media whereby Virgin provide the M125 Fibre Broadband package, which ends in July 2025. I'm currently able to upgrade to the M250 Fibre Broadband f...Can't access VM account Hi, Unable to login to my VM account. So, I tried resetting my password, but keep getting the following message - 'Please ensure you provide the email address you use to sign in to My Virgin Media'. ...registered device Virgin Tv Go (Trial) I have a new desktop pc windows 11 and fully up to date the other day i logged onto virgin tv go on my desktop pc , watched a channel after 2 hours i logged out by the way i did save the cookie data ...
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