Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsHas Disconnections Been Disconnected Hi, I can't seem to get through to disconnections/retentions. Dialing 150 didn't give me the usual options. How can I get through to it nowadays? Thanks Help please we have recently joined virgin for our broadband. we have had no welcome email so dont know our account number, in effect cant set up my account online. we have checked junk and nothing there Ringing customer services - passkey Ringing customer services and one is asked to tap in a selected 3 letters / digits from one's password. Having moved to a passkey for the new login, I assume the intention is to stop people with pas...Password Reset Hello, we are trying to set up my wife's email account, but the password has been forgotten. could we get the password reset for [REMOVED]@blueyonder.co.uk only please? Please don't reset my ema...Sign in issues - link being sent to v old / invalid o2 email. Hi - can't seem to get this fixed so all advice welcome please. My VM account sign in email (not working email), is somehow / historically a 20+ year old o2 one, so when now on the sign in page, the...Linking issues I want to set up my online account, so I registered my Virgin Media O2 ID account. It then said to link that account to my Virgin Media account; however, when I did so, it said that the email account...I am a secondary account holder who has been FORBIDDEN from accessing my emails for 3 weeks My husband is the primary account holder, I am the secondary. We have been VM customers since 2011 and both have @virginmedia.com email addresses. Unfortunately neither of us are tech savvy. On 26 J...Banking details Hi, I'm trying to find Internet Banking details to make a payment but these are no longer being shown on my bills or on the web site. Can I please be given these details for the bank code and the a...SolvedMoving home to non virgin home We are moving home in 2 weeks but virgin is not available from our new home, not sure of process, we have 5 months left on contract, but i have read that if you provide proof of new address in 30 day...Problem linking VM account with VMO2 VM and O2 have seemed to merge with zero thought for there older customers , I received no mail telling me to update anything before the grand merger . I have been a customer for a long time and when...
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