Recent DiscussionsVirgin media full outage & compensation Firstly, the outage is still ongoing All internet & TV were lost at around 9:40pm on Saturday night. It is now Monday 1:30pm & still no internet etc. Have had text stating it is expected to be fix...Unable to access my virgin media account I have already posted regarding not being able to access my ntlworld.com emails but I have just tried accessing my account and same thing happen as when trying to access my email account. Accordin...why cant i log into my virgin media ive been trying unsuccessfully to log into my virgin media account to try to change my package. every time i get an error 404 page ive tried on chrome, safari, edge nothings working. help or ...Virgin Media technician left tool behind A technician came to fix a problem with the cable connection and left a tool behind. I tried chatting with the bot which couldn't understand me (I used an identical sentence to the above). How can ...Virgin Media have changed my contract without my permission Simply put, I called the Virgin Media CS team two days ago on 12/7 to report a broadband signal issue in my area. Later on the call, they go through some of the upgrade options for my current contra...Contract Details - Having a Bad Day! Could someone please instruct me how to find all my Contract (If I have one) details? e.g. ALL inclusions in the price - time remaining if any - This excessive heat has unfortunately knocked me side...Account Problem Following my divorce back in 2007 my ex husband and myself phoned up together and were told that the account would be taken over by myself. Since then I have received and paid all the bills. Howeve...Well Done!!! Well Done!!! Another unplanned… uncoordinated… unannounced… stab in the dark and hope in works… system upgrade… Now can’t even access “My Virgin Media”… Just throws me out… Why am I not even surpr...Problem with extending contract I was supposed to cancel my services on July 7th, but on July 4th received an offer to extend for 25 GBP per month which I accepted (I received the contract information sheet). I confirmed with custo...Late fee payment In January this year I have gone through less than smooth upgrade process to my package. As a result my January bill was higher than usual however VM still collected the usual amount via Direct Debit...
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