Recent DiscussionsConnected but no Internet I recently moved and am now using Virgin Media broadband at my new address; however, my WiFi is connected but shows no internet access. Could you please offer some suggestions on how to resolve this?...Change of Contact Details Hi, I have an engineer booked, but noticed my contact number for the day is wrong, could someone please contact me so that I can update my number. Thank you. Netflix account hacked since linking to Virgin Netflix account fine for years. Linked to Virgin Media account a little while ago and all seemed fine. Then locked out on all devices and password not working so not able to get back in. Password re...Can't create an online account I have a similar problem. I moved house, taking Virgin with me - excellent installation on Good Friday! I set up a new account with the new account number and area reference which allowed me to track...Changing account holder Hi there. I'm moving out of my rented flat and looking to transfer the account associated with the flat to my current flatmate, who is staying put. How do I go about this? Thanks Password reset I have been trying for two weeks to reset my virgin media password and not receiving email either in regular or junk to reset and very frustrating need help,please SolvedConstant complete your profile page Everytime I try to go into my account settings on this website I get the constant loop of “hooray your verified your email “ I have updated my account details more than 2 dozen times and then I get...One touch switch - double billing Hello all, I switched from BT to Virgin using the one touch switch service, with the switch apparently completing in early March. I moved as scheduled, but BT is still billing me. They say Virgin i...No password reset link ever sent This is a continuous problem. I click on the reset password link, asks for me for email address then says its sent but nothing ever arrives. Got online chat today, changed email address for the acco...Unable to register/create account Currently trying to create a virgin media account, when it comes to creating a password after making sure it meets the criteria I just get a loading screen and then a blank page. I’ve tried multi...
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