Recent DiscussionsNot able to link virgin media account to virgin media O2 ID account I'm a new Virgin Media customer and have received emails regarding my contract details, sent to the email address I used to set up my account. The instructions said to create a My Virgin Media accoun...Unable to access my virgin media account I have already posted regarding not being able to access my ntlworld.com emails but I have just tried accessing my account and same thing happen as when trying to access my email account. Accordin...SolvedArmed Forces Covenant - Virgin Media Breaching Contract Military family here. We lived in an SFA down south and got posted to Cyprus (RAF base, which is British Territory) . I contacted Virgin Media saying that: the area I'm moving to is UNSERVICEABLE b...Armed Forces Covenant Breach and Service Family discrimination My wife is serving military and I am a military veteran. The broadband contract we have is in my name, however the military quarter is in my wife’s name as it is her still serving. She is being post...Cannot use forgotten passwo Hi, I have a ntlworld email account which up until the weekend I have been happily accessing via my phone using facial recognition. It is a secondary email on a residential broadband account. Since...linking virgin media account to virgin media O2 ID account Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Unable to link virgin media account to virgin media O2 ID account Brand new user, signed up to virgin media with my email account, tried to login online, was asked to create O2 ID - created it using the same email address, then was asked to map the two and getting ...Register for Virgin Media O2 App Problem Virgin Media 02 app Hi, I am unable to register for the Virgin Media O2 app because the email address that I used, in order to access the (Red) "My Virgin Media" app, is no longer active. Thus wh...My Passkey will not work. Can I reset my passkey. My part of the passkey was deleted and so passkey will no longer function, making logging in to virginmedia or O2 a hassle. How can I reset it? SolvedI'm being charged much more than it says in my contract documents? I accepted a new contract via the my virgin media site as my current contract was expiring. I received the email with the new contract details and the price. However I've now received the next b...
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