Recent DiscussionsHacked email Can someone help me how I’m supposed to log into my virgin media account?! my old email address got hacked so no access to it so did my number so I have no access to either! can’t even remember m...RECEIVED NEW CONTRACT,NOT UPHELD STILL AFTER 2 MONTHS Hi,wondering if there is anyone out there who can help me. I received a new contract that I renewed online on 08.01.2025, 1st month payment was wrong, phoned virgin, was told ma take upto 14 days to ...D.D. DENIED-INSTRUCTION My direct debit was returned unpaid. On the vigin page it shows the error - D.D denied instruction. I was in hospital and bounced by bill as I was in a coma. When I got out I sorted it all. Paid and...area reference I haven't received my first bill yet and can't seem to find my area reference in order to access/register my account. What would the area reference code be for RM12 4LG Virgin complaints form is faulty and unusable I have a number of dissatisfactions with Virgin. I have sought to complete their online complaints form. The form is faulty and so you cannot make a complaint using it. I have attempted using four ...New contract - billing HI, im struggling to get any sense whatsoever out of virgin media. I've agreed a new contract on 08.01.2025 and been sent all new relevant contracts. Its now 17.02.2025 had web chats phones to no ava...Sky sports subscription, waiting! Why does it take so long to get a subscription started? It's now Saturday afternoon and I'd like to watch some football. I know nobody has to make an physical connections to make it work, it's just ...My Virgin media App Hi, can anyone tell me how to un-bond my email address from an account on the app. If I use the app it takes me to an old account and I can't tie it to a new account as it says email already in use....Hi. Although I cancelled my package and VM is still taking payments every month. Hi. How can I get someone at VM to sort this out? I left VM last autumn and sent the kit back but VM is still taking payments by direct debit. The help pages do not help. E-billing - turn on Could someone please turn on e-billing for my account as I can't seem to find anyway to do it via the app or website, getting charged for a paper bill and no way to turn it off. Thanks. [mod...
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