Recent DiscussionsLoyalty Team Hi any advice would be appreciated. I handed my notice in 2 days ago. Got a call from loyalty team telling me best they can do is higher than what I can afford to pay. I've been a VM customer for ove...No "Sign Out" anymore? I logged in to http://www.virginmedia.co.uk to check something on my account. When I came to log out, I realised that there is no longer any way to actually... log out. This is a horribly insecure d...New customer Hi everyone, I have read a few posts detailing installation woes and the ensuing battle for information from customer services. Here is my story, looking for any help or advice if possible. I placed...Credit Not Applied Hello, I had some credits agreed to be applied to my account, due to switch Early Termination Fees Compensation. And they have not been applied and do not show up on any of my Bills? KME2 Hi, I can no longer access my virgin.net account. Can I move it to another Virgin email address? They've messed up my bill So since I eventually got virgin to honour a deal I saw and they applied an ongoing discount my bill is completely wrong and I'm being overcharged or stolen from , either is applicable March bil...Moved now being billed for two addresses two TV packages why ? Landline voicemails still on still on with virgin at my old address pensioner moved still in UK still got virgin media TV package now billing for two addresses Contract does not match contract summary sheet Gave 30 days notice then got phone call from retentions and signed up to new 18 month contract at £82, contract arrived on my account for £97 and started on Sunday, two phone calls to support and the...Dangerous Media Cabinet outside House I have a metal cabinet directly outside my house, its attached to my front garden wall. The bottom has a large rusty hole with protruding metal. My Grandson has cut his leg on this metal. I've report...Billing and Address issues Been a customer for a brave while now Been having issues with billing since I moved house Direct Debit fails and bills pile up and can't figure out why as my account says DB is set up I did notice...Solved
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