Recent DiscussionsLost my renegotiated renewal contract made over phone call. Lost my renegotiated renewal contract made over phone call. After much annoyingly frustrating amount jumping through multiple hoops of trying to get through to customer service on 151 home phone, I...SolvedUnserviceability Review Hi there, I'm enquiring as to why my property has been labelled as unserviceable. I am unsure as to the issue as my neighbours have virgin installed and my engineer didn't contact me for pre install...Netflix I have been paying twice for my Netflix, once through my virgin package and through Netflix direct. Everytime I cancel my account through them I lose my access. I have spent most of the last hour ...No Show Broadband Order Why on earth does a company share pre-contract details and order confirmation but not the actual contract? I have had no other emails from Virgin Media, other than pre-contract docs and order confirm...Get this bill sorted! My latest VM bill has been generated. It's extortionately high. Is it because I have given 30 days notice. Why???..Contract expires 22nd June. Can attach screenshot if required... VM say I did not p...Contract change I recently cancelled my TiVo and phone to have broadband only. The new contract started on the 22 May. I had an email stating I would pay £3 and get £14 refund. However, I've received a bill for £147...Contract coming to an end So my contract is coming to an end with Virgin Media in September, the usual run around with stuff to try and get a better deal. Currently, I have 2 x 02 volt sim cards which are costing me a fortune...Extorniate offer of renewal Good Afternoon Just rang up the retentions team as my 18month contract is coming to an end, I'm currently paying £78 per the mega volt bundle. I was expecting a slight increase but was offered £178 ...Being chased for £95 I do not owe Long story short, changed package to Internet and Phone only, no TV, for £37 pcm. Received incorrect bill for £95 due 15 May. Was told that this would not be taken, no amount would be taken in May, ...SolvedBusiness address to Residential - help please? My friend has been a Virgin Media customer for many years, so when she moved home this week, she called to transfer her service to her new address. She has been advised that her address is listed as ...
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