Recent DiscussionsI payed my bill at 11p. And my services are still restricted i need them on as i have inportent work to d PAYED MY BILL AND SERVICE ARE NOT UNRESTRICTED SAID IT WOULD TAKE 10 MINITES TO COME BACK ON WHY IS IT NOT O 2 HOURS LATER Can no longer access Virgin email account I have recently changed over to SKY (25 March).. my email account appears to have been deactivated despite being notified it would take 90 days. I got no prior warning of immediate closure and I need...Homeless Cancellation Fee Hello. I've tried calling your customer service lines for assistance because I've been made homeless as the property I was living in has been condemned by the council. The was no electricity and moul...Contemptible I've been on the online chat for over 4 hours today trying to get a resolution. I renewed my contract on 2nd March, via the renewal email that I got from Virgin. I got an email today saying they'd...Disgusting overcharging for existing customers. Blimey just tried contacting Retentions to see if they can offer me a better deal on my mega volt bundle the highest one because of the April price increases. All they could offer me was the same pa...Renewal Issue My current contract is £38 per month and renewal order is £39.98 but I'm now getting a bill of £55 and soon over £70. Can you help please? before I cancel it all and move to SKY. Packages not fit for loyal customers Why is it when you want to change your package to the services you only require and get deals like new customers you always get fobbed off. I am paying for a landline I don’t use but cannot get a dea...My area code? Hi, recently received my virgin wifi - can someone tell me my area code please? It’s not listed in my setup booklet, and I have no email/letter. postcode is NE66 Contract renewal issues part 2 This is a further development to my earlier post. With my contract coming up to its end and the online offers being poor value for money I engaged VM directly 24/03/2025. After discussions with 2 VM...How do I cancel without having to spend two hours on the phone ? Cancel - I would like to cancel my latest contract upgrade as Virgin Media have not delivered the kit. How do I cancel without having to spend two hours on the phone ? I am within the 14 day cooling ...
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