Recent DiscussionsDeleate an orphaned email Hi, I have an old ntlworld email I'm not using any more and I'd like to delete it. It doesn't appear in my Virgin Media account, but it's still active. How can I get it deleted? Thanks for your he...Not receiving any Marketing emails I just realised that I haven't received any marketing or news emails from VM for quite a few months. I don't know why these have stopped? The settings on My Account consents to marketing emails. More Virgin Media generated problems- this time billing issues... hi as per title i have had an email saying i am late to make a payment - and could be subject to late charges however, i only joined VM a few months ago and its not possible to sign up without ...Service Outage I live in Torbay and so far today have had no broadband or TV under a fault number: F011873638 I asked to be kept informed by text if any updates and that has not happened yet. We now have intermitt...Accidentally bought an adult channel night ticket Hi! I think I accidentally bought an adult channel night ticket few minutes back. I was browsing channels when I came across an adult channel and it asked me to enter pin. I inserted the pin once thi...SolvedPassword reset, request in progress Forgotten my password, when requesting password reset. The request in progress loop just spins but nothing happens. Looking at the forum seems to be a regular occurrence. Is anyone able to assist ...Broken account. My Virgin Media account is broken; it does not let me make any changes. I have tried the website, app, a different browser. It makes no difference. Anytime I try to make a change, it says "Sorry! Y...Upgrading Sky Sports for Tomorrow I want to watch the British & Irish Lions tour, which starts tomorrow. I went online to upgrade to Sky Sports, thinking it would be added in a few minutes. However, nothing so far and I've read ...Account number - where to find it? Hello. Where can I find my account number? I have never had a welcome pack or any paper, electronic bills, only a text that my virgin kit is sent. I didn't pay any bills yet because I'm new to Virg...Equipment problems I wish to report a problem with what I assume is a Virgin Media equipment hub. The equipment is housed within a walled enclosure which is full of weeds, rubbish and even a couple of trees. The electr...
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