Recent DiscussionsEurosport Cancellation I feel mistreated by VM over the Eurosport cancellation. I only realized the channels had disappeared after they were removed yesterday from my channel list. I have been watching the cycling on Euros...o2 33% increase in April? My Virgin media package will increase in April by 7.5% which I understand but my o2 sim only contract is rising by £1.80 which is 33% on my current deal? £1.80 is a flat rate increase regardless of c...Moving a cable Hi I am moving my tv to another room on the other side of the house. I spoke to my electrician and he said that virgin needs to move tv cable and box before I can proceed. Who can I contact to do thi...SolvedContract renewal not yet actioned past 14 days Hello, I agreed a new and upgraded contract online through My Virgin Media on 28 February 2025 and received my pre-contract documents the same day by email. It is now well past 14 working days but no...VM Complaint - Loosing the will to live Honestly feel like I have exhausted all other avenues in order to get in touch with Virgin/have some sort of correct information or a resolution to my issue! Have been at a total loss of service for...Old account showing on app. Hello, I'm trying to access my new account on the app as I keep having intermittent internet drops and cannot get support on this as my old account keeps showing on my app. Would someone please assi...Early Disconnection Charges - Despite being made homeless Earlier today, I had a conversation with one of your agents to inform them of my current situation. I have been issued a Section 21 no-fault eviction notice by my landlord, leaving me with no option ...Unable to register for Virgin Media account New Virgin Media broadband customer but am unable to register. Using the link in the E-mail that came with the contract attached, I was asked for my "last name", "account number" and "area reference...New Account but no customer a/c number I purchased a Broadband Solus only contract on 20th March but I only received an email containing my pre-contract documents (2 pdfs: a summary sheet and an information sheet). When purchasing online...section 21 notice, £320 disconnection fee Hi, I have been served with a section 21 and, having just chatted with a web messaging agent, been told that I will need to pay £320 in early disconnection fees. This seems deeply unfair as I do no...Solved
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