Recent DiscussionsMoving House 2 weeks ago I made a request for moving house. Unfortunately as of Wednesday this week we were not able to move house. I phoned VM an hour and a half later they advised a new installation date of the...Contract renewal/changes to package Good morning, Contract expires late May and the new offer presented both via text and through MyVirginMedia represents a substantial increase on what I am paying now and is not something I can affor...Move Blueyonder a/c to Virginmedia a/c My original (30+ yrs ago) a/c is a BY address which I cannot log into now, a how-to problem. I have two VM email a/cs left, one for my wife and one for self. Is it possible to have all the BY contra...Netflix sign in option gone, now a forced linked account option Hello. The sign in option which you typically see on the Netflix channel of 204 and Netflix App no longer exists and I only have a forced option of linking my Netflix account to Virgin Media, which I...Over 10 days since I sent my parcel Hi, I delivered my router to a Yodel delivery site on 11th April and have proof of delivery. It has been over 10 days since this date and I am very distressed that I have received a bill from Virgin ...Final bill after account holder death. I have closed my dad's account after he passed last week. I've been told by two separate people on the bereavement phone number that "we do not need to pay this final bill", they keep telling me th...Mysterious Netflix added again?! So my last package with Virgin had a Netflix premium added which at the time, I never signed up for, requested nor was it listed (that I could see) as an option for me to take. I'd assume this would ...Netflix with ads I have just extended my contract and was told my package was staying the same but the contract now says I have Netflix with ads!! As I understand it Virgin was honouring existing customers stay on th...Netflix After updating our deal, Netflix now says add a payment method as virgin has been removed. Our new deal still includes Netflix but now with ads (not mentioned at the time!) 2 weeks have passed, sever...Upgrade offer accepted but not processed I received and email about a early upgrade offer. I accepted and offer , received an email with contract details. Been awaiting 2 weeks but heard no more since. My current contract goes up in price i...
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