Recent DiscussionsBilling problems I have had problems with billing since i moved house. You seem to charge what you think you can get away with. You charge me for paper billing every month despite me complaining about this regularly....Still waiting for my Refund Virgin Media refund I have been out of contract for a while now and I have been awaiting my refund. For some reason, this seems to be a difficult concept for VM. Do I need to go down the County Cour...Connected but no Internet I recently moved and am now using Virgin Media broadband at my new address; however, my WiFi is connected but shows no internet access. Could you please offer some suggestions on how to resolve this?...Change of Contact Details Hi, I have an engineer booked, but noticed my contact number for the day is wrong, could someone please contact me so that I can update my number. Thank you. Move TV to another Room We need to move our TV box from the back room to the front room, I have a Virgin box connection already in that room but needs switching over and also need more TV cable approx 10M so I can put the T...Can't create an online account I have a similar problem. I moved house, taking Virgin with me - excellent installation on Good Friday! I set up a new account with the new account number and area reference which allowed me to track...Changing account holder Hi there. I'm moving out of my rented flat and looking to transfer the account associated with the flat to my current flatmate, who is staying put. How do I go about this? Thanks Returned wrong item Hi my mum has returned the wrong item back to virgin. Is there anyway we can get the item back? Cancelling an account Hi I'm in the process of moving my broadband to Zen Broadband, regetfully VM have priced themselves out of my reach. My problem is that, while I have paper letters from Virgin media confirming my ch...Constant complete your profile page Everytime I try to go into my account settings on this website I get the constant loop of “hooray your verified your email “ I have updated my account details more than 2 dozen times and then I get...
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