Recent DiscussionsContract running out. So I received an email saying my next bill was going to be £140. I was paying £94 a month. On checking it seems my contract is just about to run out. I received no email about this although they said...When do the changes happen? Hi, downgraded my package on 16th April. After having to ring as my bill came in at the old package price and not the new one, was informed that the order hadn’t been completed properly by Virgin. ...Final bill after account holder death. I have closed my dad's account after he passed last week. I've been told by two separate people on the bereavement phone number that "we do not need to pay this final bill", they keep telling me th...Promised money off 1st bill. Not appeared. I was sold Virgin broadband and tv by a doorstep salesman who promised us £100 off our 1st bill. The bill has arrived and there is no money off! I have spoken to customer services over the phone a we...Paid £160 for broadband. received no confirmation or device I paid for a broadband package and straight after the payment went through the Virgin Media site crashed. They took my money and have yet to give me any kind of confirmation. after speaking to the bo...Reduced package but still being charged full amount I changed my package at end of contract as follows: Quick recap of what you now enjoy: Your new package now includes: Phone: Weekend chatter We've removed: TV: Mix TV - TiVo ...VAT Invoices Hi, I need VAT invoices for all my previous bills and all bills going forward. How can I get these please? Sorry for starting a new thread. Kind regards, Hiten Virginmedia credibility I have finally decided enough is enough and I am intending not renewing my contract in August. £92.40/month is excessive for an 80year old and cannot be justified. All the fun and trust of having th...Complaint responses undated and unesigned letters with untrue remaerks I have now received several letters regarding a complaint which state "We've tried to contact you to discuss in more detail , but we were unable to reach you" which is strange as I am virtually h...Virgin Cold Calling and Harassment If anyone is getting cold calls from someone from virgin media and stating stuff about inflation then please get in touch as I have recently renewed my contract for 32 pounds a month. However, I have...
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