Recent DiscussionsTrying to cancel an add-on - Impossible to get in contact via chat-bot Reading that I should be able to remove an add-on from my account, which somehow seems to have been added without my knowledge. (Kids TV - my kids long gone!) Every time I try the link, I get an err...Netflix I’ve just had a new contra t where I’ve had Netflix added but when I sign up to the app it saying to start paid membership will be added to my billing, how does this work as I don’t want it to add mo...Not honouring new contract In November of last year I had notification on my virgin app that my contract was soon to expire and they offered me a new 18 month contract of 78.80 - grab it while you can. Which I did. I received ...My new contract I was in midstream with Beth_G about my new contract when the forum site was renewed. So I would like to complete the story please, because I haven't been able to get back into the conversation. I n...Link not working on Essential Broadband page The 'Live Chat' link on the essential broadband page isn't working. https://www.virginmedia.com/broadband/low-income-families Help needed I am also having this problem. Please can you help? 14 Day Cooling Off Period Hi I signed up to virgin broadband last but decided to cancel, after a couple of days, under the 14-day notice period Para M of the T&Cs. So, I have cancelled with the installs team last week, and I ...Returned equipment to o2 - no confirmation Hello. I returned my virgin equipment back to the o2 store, 2 weeks ago. There has been no confirmation from virgin and my deadline date is in 2 days when I'm about to be charged. What should I do ...switching from business voom 400 to black friday M500? so, i have the business voom 400 at home and this month should be the end of my contract - can i cancel it and get the black friday M500 deal? Its faster and cheaper Cannot get into any of virgin media sites I have not been able to access virgin media sites for months keep saying sent me a link do not. Even though my bank cancelled the payment and want to find out what is going on but keep getting ignore...
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