Recent Discussions"outstanding balance on your account" when money has been taken out of my account I received an email that says You still have an outstanding balance of £46 on your account from your last bill. With your next bill coming up, you need to make a payment as soon as possible using ...How to cancel an add-on I also have this add-on. I can't find any mechanism on the app or on the web to deactivate this subscription. How do I find the link that allows me to cancel an add-on? Thank you Is My Account Hacked? I have just received an email saying that there is an outstanding balance on my account. The email is from mailto:payments@notifications.virginmedia.co.uk and it quotes my name and the amount of my...Order number I need my order number for top cash back and can’t find it anywhere. I’ve checked all my mail and the app. Please assist. Netflix Account hacked and locked (Linked to Virgin Media Subscription) I pay for my Netflix account as part of my Virgin Media subscription / package. My Netflix account has been hacked and the hacker has changed my email address to log into Netflix. If I try to log int...My virgin media app isn't working properly I'm trying to log in to my virgin app it's states there is a few issues and trying few things it's states it's not available I've tried loads of things it still states ooopps please come back later w...View account I cannot view my account via the app or Logging onto my account online Anybody else with this problem Absolutely apalling customer service that's made me want to cancel my plan. I've been using Virgin for 9 months, and the whole time they haven't been great. My WiFi is incredibly unreliable and constantly loses connection. However, I stuck with my plan as me and my housemate...Move separately Sorry if this has been asked before, been using Virgin Internet for 19 months, me and my partner broke up and decided to move separately. Im moving to a sharehouse where I can't carry my service whil...Asked to return equipment the engineer has taken I had a Virgin Media engineer visit my home to upgrade my broadband to 1Gig. He replaced the router (Super Hub 5 from the Super Hub 3), and as we had removed the TV/phone packages he took the old Ti...
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