Recent DiscussionsOTS - How Long Before VirginMedia Send Email Hi, I'm in the process of signing up with another provider and have filled in the request for OTS. I am unable to proceed with my sign up until VirginMedia email me confirmation details. How long ...VM taking advantage of vulnerable customers As someone who has recently found themselves facing financial difficulties, I would like to share my personal experience with Virgin Media, a telecommunications giant that, unfortunately, seems to ha...How come virgin seem to make it so difficult to cancel your subscription Virgin make it so difficult to cancel your subscription Vulnerable Virgin Media customers beware! My account is marked that I am a vulnerable customer. I have a physical disability which causes me to have memory problems, I also suffer with depression. I also have 3 autistic adult children who i...Account offer My account was due to expire Jan 10th 2025 On virgin media page there was an offer which was accepted This weeks latest bill the amount due was over £20 more than my offer Have rung 150 and gotten...Downgraded to Netflix with ads I have been a Virgin Media customer for 20 years and just yesterday negotiated a new contract for the "Mega" package with Volt. I HAD 4K Netflix included with my last package and was not aware, nor w...Email account not deleted 6 months after leaving I left Virgin Media more than 6 months ago and was told that my email account would automatically be deleted 3 months later. I kept monitoring it, because some friends would sometimes accidentally us...RE: Changing your package mid-contract Hello, I am currently have a contract with Virgin Media whereby Virgin provide the M125 Fibre Broadband package, which ends in July 2025. I'm currently able to upgrade to the M250 Fibre Broadband f...Payment Card Authorisation Tech Issues I've just tried to pay the daughter's Virgin Media account using a a credit card. Everything works up until the system tries to get me to authorise payment via my banking app. The semi popup which ...Cancel account due to account issues I am currently having massive issues with this at the moment. Virgin previously admitted fault for disconnecting me without authorisation, then charged me the fees. I've been trying to get the fees a...
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