Recent DiscussionsCan I Get Virgin Media or Not? Confused and Frustrated! Just wanted to share my recent baffling experience with Virgin Media to see if anyone else has dealt with something similar, or maybe someone from Virgin can clear things up. I’m moving house, so I ...3 Weeks no service, dozens of calls, just a shambles Last chance really... Very long story, short version 1 - I asked for my outside box to be moved about 2 meters, about 2 months ago 2 - Lots of engineer visits, telephone calls, tweets, emails ...Changing email for MyVM I've been trying to change the email I use to log in to MyVM but it either takes a long time to send the email to verify or never sends at all. And when I do get the email to verify, it just says the...Absolutely apalling customer service that's made me want to cancel my plan. I've been using Virgin for 9 months, and the whole time they haven't been great. My WiFi is incredibly unreliable and constantly loses connection. However, I stuck with my plan as me and my housemate...Final bill hi, My account closed on 30th April and because my new services from another provider began a couple of days earlier, I was advised by email of the fees owing to VM because of this. My final bill...Managing Family Email Accounts Back in the day, I set up email accounts for others in my family. I now need to change the password for one of these accounts but cannot find how to do it. Is there a page someone can direct me to ...Early termination fee although being made homeless! Hi, I hope someone can help! I’ve spoken to two different people who have been absolutely no help at all. I’m being evicted from my house through no fault of my own and the council are housing me...Netflix I am hoping someone on here can help. We moved house in December and brought our package with us. Since then our Netflix account says it’s on hold for non payment. My virgin media account says I have...Downgrading package Hello, is there someone I can talk to regarding downgrading my current package… basically the amount of time I actually watch the television doesn’t really justify the cost, wondering what savings I...One Touch Switch complete failure I signed up for Virgin in January when a rep called Robert Kos knocked at our door. He told me that Virgin would cancel our contract with BT. I told him we are still under contract for a while, but h...
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