Recent DiscussionsMisled During Move – 18 Month Contract Not Carried Over As Promised Hi Virgin Media Team, I'm writing to express my deep frustration with how my home move was handled and to request that my original contract terms be honoured, as I was explicitly told they would be....New package deal Good morning, Could someone contact me please about new contract, i didn't realize it had come round so quickly as it ends on 4th July. I only have landline and broadband at £30:40. I am full time...I am facing house eviction by court and Virgin Media is demanding cancellation charges that. It is a shame that Virgin Media customer service are showing no compassion or empathy towards my situation that I cannot control. They are also saying that they cannot forward my call to someone who ...How are you supposed to downgrade your tv and broadband package online ? Please help anyone. Not receiving any Marketing emails I just realised that I haven't received any marketing or news emails from VM for quite a few months. I don't know why these have stopped? The settings on My Account consents to marketing emails. Refund for installation fee of Tv360 Hi, I'm enquiring about a £40 refund that I was expecting from yourselves which I haven't received yet. Earlier this year I received an email from you ( sent to my Gmail address ) inviting myself t...My broadband is showing a solid green light and 2 arrows are blinking So, i got my hub 3 literally a week ago, every night, from 9pm to 11pm, the internet has gone, and my broadband just shows a solid green light with 2 blinking arrows. I looked it up and apparently it...Ongoing Billing and Disconnection Issues – Urgent Escalation Needed Dear Virgin Media Community Team, I am posting here as a last resort after months of unresolved issues, poor communication, and inconsistent information from Virgin Media support teams. My accoun...Signed up for Virgin media, but unable to create an account I ordered Virgin media a couple of weeks back, and we have an install date in a couple weeks time, to coincide with the contract with our previous provider ending. We have an account number and I've...items returned afternoon my faith in virgin has not surpassed very poor ive closed my account returned all kit in 1 box youve got it back but beyond belief not your now saying you only got the main tv box and mode...
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