Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUrgent help required My daughter signed uo to Virgin as new customer. As this has recently become available in her area.cancelled her SKY package .but after the engineer drilled holes etc etc all she got was a tiny stea...Memorable word I'm trying to speak with someone at VM but it keeps asking for my memorable word, I don't remember my memorable word, I also don't remember my email address for which I set the account up with nor do...SolvedBilling is incorrect Hello, I recently signed a new contract at the third attempt of trying after two issues ordering online. Your live chat colleague managed to find the deal and announced the pricing and sent an incor...Cable Pull failed dates I am now up to Virgin's 7th attempt to provide me their service and 3 months in. Any suggestions on how I can escalate this?! O2 price unfair increase Hi, as VM volt customer, I had a letter about the O2 £2.50 price increase, a couple of points I would like answered. Do you lose the Volt benefits? I say benefits, but I think there is only one that...Contract Renewal Continued Problems Good Morning. I decided for the 2nd time to renew my contract online as i am already out of contract. Once again, after being sent the contract agreement emails and documents, Virgin Media have not...Login page loop I am trying to sign in to my account and find myself in a loop. I enter my e mail address, it thinks about it, the screen goes blank and then I get returned to the start. I was able to login last w...Switched to Vodafone using the OTS service Switched to Vodafone using the OTS switching service. Switch date was 14th November, new service up and running fine. Virgin disconnection seems to have gone wrong, advisor is blaming Vodafone. Vod...Free TV Offer. Still no TV! Hi all, i’m just wondering if anyone has similar issue to me. We took out a new deal In August/September while they had the exclusive deal of a free TV if you took this certain package. 60 days pas...Just renewed and things aren't as described I just renewed via online chat today, and was told that my price would increase to 44GBP after my contract ends. I've just looked over my paperwork and that shows that it will increase to 80GBP after...
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