Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsWhy so complicated Want to switch to 2.4ghz all the time email login verification xyz annoyed Unable to access account for 6 months Hi Benjc , Have you managed to get an answer to your issue, as I have been having the exact same problem and have been unable to get into my account for six months!!! Help £50 Just Eat voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Can't access new virgin media account I had a virgin media account before, and upon re joining VM, I used the same email address. I now have a new account number and order, but can't access my new account as it keeps logging me into the..."This Virgin Media email address isn’t valid " Greetings: In preparation for ringing Virgin to discuss whether I am going to continue being a customer or not, I attempted to view my latest bill. To do this, I clicked on the link in the email th...SolvedMoving home Hi everyone, We moved home a few months ago, our contract should have ended this month but now I’ve been told I entered a new contract when moving. Our plan didn’t change at all, all we did was move...Renewal of contract I have sent another complaint as first seems to disappear when submitted again it shows no trace no reference number. Shortly, my contract which I renewed on 10.10.25 still not on account I am asked ...Not honouring agreed contract. Anyone know how to resolve this in the most quick and efficient manner? I have been overcharged and tried to resolve via chat, emailed the team leader as discussed but heard nothing - not even an ack...CA2004 code since engineer visit Broadband has been intermittent at best for weeks, possibly a month, TV channels had been working fine. Then out of the blue an engineer knocked on saying our property was knocking everyone else’s s...Contract renewal/cancellation Our contract ends with VM on 9th November. I’ve been trying to renegotiate a new contract but the best that has been offered so far is £60/month more than we pay at present. I can’t wait until 9th O...Solved
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