Recent DiscussionsI keep being redirected to online chat when I want to change my internet broadband package online Hi, I was planning to upgrade my fibre broadband internet package. When i clicked on this, the only option I have is to chat online with VM. When I chat with the bot,the bot at the end redirects me ...Upgrade package charging incorrect I got a SMS to upgrade my package. The deal was great but system is calculating incorrectly for my addons. I have two wifi max pods which is free for me as part of volt but in that contract its been ...Disney Plus Addon not requested I recently helped my mother in law renewing her account with Virginmedia online and she has just called me to say that a Disney+ bolt on has also been added. We never added or agreed to it as I went ...forgotten my pin Can anyone help me please ,I’ve forgotten my pin and I need that to change it. Can somebody out there give me a hand. Thank you Just joined I am still waiting for my welcome note with my account details,can someone point me in.right direction pleaee Coming back to Virgin - can’t see my account So I was a virgin media customer until last week, and for reasons with my new provider I won’t go into, I switched away from them, but then wasn’t happy so I’ve switched back again as a new customer....New Contract Not Happy with Overpayment (Help) Hi All Can anybody from Virginmedia help please. What does anybody else think? Am I being unreasonable. Called yesterday to try and get a new deal. By current deal is £108.00 I have been offere...Unfair Charges & No Customer Support – Need Urgent Help! I am extremely frustrated with Virgin Media’s billing and customer service. I’ve been overcharged, and every attempt to contact support only leads me to payment options—there is no way to speak to an...Confirmation of end of service date? I am due to be disconnected on 14th of April, and I think I have just received my final bill but it is not very clear... I was expecting to see something on my final bill stating the disconnection da...Account Number Hi, I have recently joined Virgin Media when moving into my new house however am unable to access areas such as My Virgin Media because I was never sent my account number via email or in a physical ...Solved
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