Recent DiscussionsDon't wait to get your best renewal price email received Are these emails genuine or a scam. I received two both from email em virgin media co uk I replied and took up my offer from the first one. Quite happy with the price offered. It's now been 14 days ...Wish to pause broadband and TV but keep phone and have a call divert Hi We’re moving out of our home while it is renovated and our temporary house doesn’t have virgin media services available. We tried phoning twice now to discuss pausing our TV and broadband and ke...Reporting damage to street equipment Hi Kev - thanks for the information, but we need a better way of reporting damage and vandalism - this forum isn't efficient and those who report are having to chase months later, sometimes. Is there...Promised things when upgrading and now no existence of ever being offered it I have recently upgraded my package was offered a new package with and offer of three free WiFi pods now there is apparently no proof of ever being offered it luckily I had taken screen shots of the ...Need Area Code for Registration I’m having the same problem. Order showing NaN Hello I added TV to my account on Wednesday and I'm waiting for the quick start package to arrive. I've heard nothing (other than a order email) from Virgin Media or Yodel. When I track the order ...Downgraded Netflix after contract renewal! After several negotiations to renew my contract with VM I agreed to renew when offered the same Volt bundle deal as previously had with Netflix add free. My pre contract email when asked to check was...Expired Cheque help needed hi team, I'm in a similar situation here with an expired cheque. would really appreciate any help, thanks! Moving house. No Virgin coverage. Cancellation fee ? I am moving on the 1st of November to a property where Virgin does not currently provide services. I called to confirm that, as I was not able to continue with Virgin, I would not be charged a contra...SolvedCannot switch off paper billing Hi, I have tried to switch off paper billing both via the website and app but cannot seem to get anywhere. I took out a new contract last April and told them to switch it off then but have still...
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