Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUnable to link Virgin Media account to my Virgin Media O2 ID. Same issue everyone else seems to be having. "We’ve found your Virgin Media account However, this account is linked to an email address that’s different to the one on your Virgin Media O2 ID." I'm...VM O2 Account Linking We have all seen the large amount of new customers not being able to manage there account. Is there some way for the team to fix this as some seem to get a private message. As well is there a ETA...Recovering Email Account Hey, I am trying to recover the email address used for my account in order to link to a new VM O2 ID, and when I go via the recovery process entering in the account number, area code, and last name ...linking virgin media account to virgin media O2 ID account Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...New Customer - Cannot create My Virgin Media Account I'm a new Virgin Media customer and have received emails regarding my contract details, sent to the email address I used to set up my account. The instructions said to create a My Virgin Media accoun...Unable to access my virgin media account I have already posted regarding not being able to access my ntlworld.com emails but I have just tried accessing my account and same thing happen as when trying to access my email account. Accordin...Written Instructions for new VM/O2 account login Why don't Virgin Media or a mod on here publish written instructions on how to login with the new system and a glossary of what all the terms mean and how email is structured. This would save a lot ...Account is linked to an email address that’s different to the one on your Virgin Media O2 ID. Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Unable to link Virgin media account with Virgin02 account I have been unable to set up the app for VirginMedia as it requires me to link the Virign02 account to the VirginMedia account to do so. They both use the same email address, yet when i type the emai...Unable to access Account In response to the MOD Team Moderator posting of two days ago suggesting that the issue with new O2/VM is resolved... I am still having issues. I went through the new login process and it seemed to ...
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