Recent DiscussionsOngoing Contract issues not resolved despite numerous messages back and forth Getting a bit fed up about the lack of clarity on future billing depite numerous back and forth messages contract agreed £93 yet being charged £126 ?? see previous messages with Steve Regards Ian Mc...Accidentally Bought a Night Ticket for Television X I seem to have accidentally bought a night pass for Television X. I pressed on 'OK' and entered my PIN as the screen said to press ok for a Preview. Once I entered my PIN it stated I'd ordered a nigh...Virgin keeps adding stuff on to my bill. I've had this issue twice now, Virgin put homeworks on my account so I went through the complaints department and they assured me my bill will go back to normal (£31.16) which it did for about 3 days...When is a gift not a gift? When it's from VM Ltd. What would you say is the normal everyday natural meaning of the terms "reward", "gift" and "on us"? Would you tend to see these terms as meaning, well, what they say? ...SolvedIncorrect billing Can someone from Virgin help me please. After problems with my TiVo box an engineer replaced it with a 360 box. He took the defective Tivo box away with him. A short time later I received an email ...We can't find an account with the details you've provided. Please contact us to register. Hi, Hope you are well I am having the issue in the title when attempting to create an account with the details provided in the email received today. Apologies if I am doing it incorrectly! After l...SolvedZeberdee bouncers Why have I not received one offer either by email or call. My contract finishes in a week. I tried to login a couple of weeks back to see any offers but it says start a conversation. I appreciate ...Returns Hello I’ve been sent two returns packaging one from Royal Mail one from yodel I’ve sent the yodel one back with all the equipmentI’ve got a tracking receipt and received confirmation on my side that ...End of contract Well I must ask am I the only one in the country that retentions haven't contacted? Gave my notice 3 weeks ago due to daft renewal prices, when I did it the colleague said 'you may get call from out...Unsafe CATV cable Hi, I have lived at my property for a year and upon trying to sort the garden I have noticed my black CATV for my virgin media tv and broadband is extra long and a trip hazard for my young child Is...
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