Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsBanking details Hi, I'm trying to find Internet Banking details to make a payment but these are no longer being shown on my bills or on the web site. Can I please be given these details for the bank code and the a...SolvedWhy am not getting a verification link? I am not a new customer. I am only on Virgin Media so not trying to link an account with O2. I cannot sign in to my account as it wants an alternative email and when I give it one I never receive the...New customer can't link accounts I'm a new customer and trying to link Virgin Media account to my Virgin Media O2 account. It finds the VM account but says email doesn't match...it does, but I can't link them. I've seen quite a few ...SolvedHelp accessing account Really hoping someone can help as now just stuck!! My husband is registered with an account for both our house and his parents and has been for sometime. It has now come to an end and the bills has n...Cannot access secondary account email via web I was forced to change my VMO2 ID a while back and now have to use a 3rd party email as my login. Eventually did this and linked my accounts. Very confusing process with no reasoning or explanation ...New 18-month contract but overcharged! On 24th June 2025 I entered into an 18-month broadband & TV contract at £43.22 per month. I have since been billed £77.18 three times. I have been overcharged by £101.88 (3 times £33.96).How do I get...Refer a friend-Aklamio. No reward received. Help needed Hi there, I used the Refer a friend offer with Virgin Media to get my neighbour to sign up to Virgin Media. He did so on 25th September 2024 It has now been more than 60 days and so we should be ...Contract Renewal Frustration Contract Renewal was due 13 Oct. Renewed online on 09 Oct and received email. Received further email on 21 Oct thanking me for making changes and confirming the new discounted monthly payment. Since ...SolvedCan't log into account Hi, I have tried to login but I cant access the email address on my account ant can't remember the Password. I have been on the phone to VM for over an hour and couldn't get no satisfaction. Can some...Contract renewal Had an email Monday offering a new deal as we're out of contract in Sept. Downloaded contract terms etc and went back next day to agree them but the link has disappeared. Spoke to customer service wh...Solved
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