Recent DiscussionsVM never place the agreed contract since March, i have been battling with VM about renewing my contact for TV, BB and phone. On many occasions, i have agreed to everything and then the next month i get billed at the "out of contract" ...Contract length Can anyone help me? I have recently moved house and took my virgin media with me. I was made aware that I had to pay a £20 fee which I agreed to but I was told because I was just moving address and n...Cancel contract before it starts? Not sure where else to post this, hopefully someone here can answer. I've signed up for a new contract that starts in a few months but I think I might have been to hasty when agreeing to it and cou...Discount Ending & Extortionate Early Temination Fees Really shocked to get an email in the last few weeks with a June Bill that showed my charges were going from c£46 to £112, this was a result of an 18 monht discount falling off (this 18 month point i...Lost my re negotiated renewal contract made over phone call. Lost my re negotiated renewal contract made over phone call. After much annoyingly frustrating amount jumping through multiple hoops of trying to get through to customer service on 151 home phone...SolvedHow long I have to wait to get the hub? Hi I join virgin media on 16th May 2025 (Contract summary sheet number): 100329622607 since then I have not received anything from VM. How long I have to wait to get the hub? Thank You Trying to close account for 3months! I have attempted to close my account with yourselves since 6th February when I moved out of this address on the account, yet the account is still active as of the 23rd may 2025 I have rang severa...Incorrect bill every month Hoping for some advice on my billing. It's been incorrectly billed since renewing my contract last at the start of the year where I then decided to add sky sports via the MyVirgin app for a fixed pri...Account credit on renewal I have recently resigned again with virgin via a retentions call and was promised £100 account credit which now 2 weeks later is not showing up. The chap on the phone said he needs his manager to app...Please help me. I have recently upgraded from a hub 3 to a hub 5 and obviously need to return the old hub. I have called virgin and had several live chats explaining I'd like a doorstep collection as I can't get ...
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