Recent DiscussionsHelp needed I am also having this problem. Please can you help? Reporting damage to street equipment Hi Kev - thanks for the information, but we need a better way of reporting damage and vandalism - this forum isn't efficient and those who report are having to chase months later, sometimes. Is there...Renewed online but no email confirmation Hi, I’ve been trying to renew online through my account and whilst it says it’s a success and I get a reference number, I don’t get an email confirmation and the agents on the phone cannot see this r...More than one ntlworld email address Many years ago I had 2 broadband accounts for 2 houses. The accounts were not created at the same time. My 'primary' ntlworld email address was associated with one of them and I had to create a seco...Complaint Account Deactivated Hi I had an open account with VM a complaint was raised and a Manager came to a resolution with me around the 20/12. That resolution has not been implemented and I have no way of re raising another...Aklamio not releasing my reward Hello Ive rung virginmedia abkot getting my reward for been referred, and it's saying pending on aklamio, ive tried to email aklamio numerous times, no reply, there phone number isn't working, it's ...Overcharged When my contract ended I arranged a new contract and was happy with the price.i have since been charged £178 a month every month for the last 10 months I was told a manager would sort the over pay...Netflix with ads - when renewing I recently agreed to an online (in App) renewal offer. This clearly stated that "choose this deal and keep your current plan without losing anything". After accepting the deal to renew yesterday...Renewed contract I used the chat yesterday as I wanted to take the home phone off as I don’t use it. My contract is up in march. I was offered a deal of the gig1 broadband and mega tv which was the same as what i hav...Cancellation of contract I have cancelled my contract within the 14 day’s cooling off period. Virgin representatives have agreed this the case and that after the last bill was paid I no longer owe any money. However I have...
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