Recent DiscussionsOutstanding Balance Error Hi, Recieved an email yesterday saying I have an outstanding balance on my account. The bill was already paid via direct debit and the app (now it’s back running) is also showing it’s paid. Could a...My virgin media app isn't working properly I'm trying to log in to my virgin app it's states there is a few issues and trying few things it's states it's not available I've tried loads of things it still states ooopps please come back later w...World's briefest offer? Happy Easter Sunday everybody. I had an sms text renewal offer from VM today at 13:08 stating "Hi [Cardiffman282], this is a heads-up that your Virgin Media contract is ending soon. Keep the good...Unable to create my virgin media account I just received my broadband kit but I am unable to create my Virgin Media Account How to cancel an add-on I also have this add-on. I can't find any mechanism on the app or on the web to deactivate this subscription. How do I find the link that allows me to cancel an add-on? Thank you Ethernet Port 4 Showing Multiple Devices & Not Working (But Works on Vigor Switch) - Virgin Hub 5 Hey everyone, I’m having a strange issue with my Virgin Hub 5 and was hoping someone might have come across this before or could shed some light. Problem: Ethernet Port 4 on the Hub 5 shows four d...Help! - account number Somehow all my emails have been wiped out of existence. I have no idea what my account number is (signed up 29th March) and therefore despite all the tech being delivered I have no idea when/how we c...360 costs Hi, I followed a link from an email to upgrade to 360 'at no additional cost'. However, I have received an email from VM and I quote "Your next bill will be £***.** which includes £16.34 to cover y...Is My Account Hacked? I have just received an email saying that there is an outstanding balance on my account. The email is from mailto:payments@notifications.virginmedia.co.uk and it quotes my name and the amount of my...SolvedNetflix Account hacked and locked (Linked to Virgin Media Subscription) I pay for my Netflix account as part of my Virgin Media subscription / package. My Netflix account has been hacked and the hacker has changed my email address to log into Netflix. If I try to log int...
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