Recent DiscussionsSwitching to sky I switched over to sky 2 weeks ago, I have spoken to sky numerous times to ask if they have notified virgin of the switch, and everything is complete their end. Virgin have still not cancelled my ser...E-billing Hi. I want to change to e-billing. Can you tell me how I can New package deal I agreed to a new deal and have a few questions. when will my virgin media update to show the new package? I am waiting for the new router to come as I’m switching from 350mb to 1gb speed. I d...VAT Receipt I require VAT recipts to provide to my Employer, I have tried to do this via the Virgin media app, but have had no luck, being told I am not charged VAT. Please can you arrange this. Bill showing as paid but Bill not paid ? Hi would someone from virgin be able to take a look at this for me please as I would like to pay my bill ? Thanks Unable to make first payment Dear Virgin Media I recently moved over from Sky Broadband to you and have it up and running, however my first bill was just a few weeks before my payday, and i get poaid on the 27th of each month. ...Cannot register new account New to virigin media, i have the link to create a new account fill in all my details and the web page keeps crashing on creation, any help would be appreciated Online renewal not activated I processed an online renewal via the link sent to me on my email on 2 February, and received the order confirmation and Contract Information forms by email. I am now being shown on my package that t...Do they acknowledge complaints I've emailed 2 complaints and not had any acknowledgement that they have received it , how long do u have to wait for reply before u send to ombudsman Missing referral reward My friend and I haven't received our referral rewards it's been 15 weeks alkamio won't give an update as they said its down to virgin to verify it. Anyone else having the same issue?
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