Recent Discussions01 First thoughts: Virgin Media Pre-Contract customer ! To all, Firstly, my current provider XLN for many years decided to increase my monthly payment (tariff) by 44% noting this was necessary due to the rising costs going forward to maintain legacy tech...Early cancellation fee AND disconnected a month early I am cancelling my Internet as I have lost my job and have NO income and virgin media want to charge me nearly £300 to cancel, they have absolutely no soul and don't care they are taking money I need...Frustration with Virgin Media: Late Payment Charge and Lack of Response Hi everyone, I’m reaching out to share my frustrating experience with Virgin Media and see if anyone else has been in a similar situation or has advice on how to resolve this issue. Here’s what hap...Incorrect final bill Hi, I seem to be having a common issue. I provided 2 months notice that I was to be cancelling my service, scheduled for 17th Jan, and I received confirmation that this was scheduled and fine, and it...Complaint Hi I am looking for an email address for a complaints department. I have tried the web form and have not heard anything. We placed an order in November and still waiting for services as civils are ...Not received confirmation of order Hi, I placed an order for a 2Gb Fibre Powered Broadband on the 10/01/2025 and a loaded tv , but have not received anything regarding the order confirmation other than emails containing a contract an...Phone add ons Can some one advise me if it is possible to remove phone add ons ive just renewed my contract with VM and i dont really need the add ons Moving house new contract Like thousands of others, as it seems, my contract end date was extended when I moved house in June 2024. My previous contract was due to end on the 27th January 2025, and despite repeatedly being to...Termination I have been a loyal Virgin customer for over 25 years and I have persevered but now feel ready to give up. I looked into switching to another provider and was quoted 1300 pounds to end my deal. That ...Actual Bill Breakdown & Phone Line Rental? Hi, Apologies if in the wrong board but I don't post very often. Firstly, My contract is ending this month and I've been looking online for an actual bill breakdown to see what I'm paying for and wh...
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