Recent DiscussionsContract terminated after turning down new deal Last month I had the usual call from Virgin offering me a slightly cheaper deal. To take advantage I had to commit to an 18 month contract which I told them I couldn't do at the moment. We agreed tha...Ultimate Volt Ending 19th March I have the Ultimate Volt bundle that ends on 19th March. I’m worried I’m going to get a large bill in a few days because the discounts end. There are no renewal options in my account. I’d like to ren...Online contract renewal check Hi, My contract is up for renewal in February, I called and chatted online yesterday to no avail and then I noticed the online renewal offer in my account had reduced to what I was happy to pay. It...SolvedBilling - Viewing and Downloading VM Bill Just had an email with the latest bill, including some package changes. I'd like to check these through to the actual bill, but: if you click on the red box in the email 'view my bill' an empty w...New package deal I agreed to a new deal and have a few questions. when will my virgin media update to show the new package? I am waiting for the new router to come as I’m switching from 350mb to 1gb speed. I d...how do you get a fault fixed I have go an issue with my tv box where it keeps restarting. can i contact customer service to get it fix. no i cant. there is no direct phone line, no one answers the whats app number they give you ...Cant verify new email As title says, cant verify my new email cause verification links I get sent are expired. Anybody can help ? Contract ending, why is it cheaper to boost speed Contract is ending next month. Online it says I can keep everything we have for an extra £6.53 a month (until the next price changes) The other option is if I boost my speed from 350 to 500, then I ...Returning Virgin Media Hub Hi, I returned my old hub and cable (VM kit) to Virgin Media on 15/01/25 via my local Yodel shop. However, I’m still receiving emails and texts asking me to return it or I will be charged £40. I ha...URGENT SERVICE RECONNECTION Hi I am having issues with my virgin account activation please. I have moved home to a virgin media compliant area, connected my hub, called yesterday for reconnection but it still hasn't been conne...
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