Recent DiscussionsNo account number of contract Hi, I wish that I had checked all the similar issues on this forum before signing up for Virgin. A salesperson visited at the end of March to sign me up for Virgin broadband, I told him that my cur...Netflix sign in option gone, now a forced linked account option Hello. The sign in option which you typically see on the Netflix channel of 204 and Netflix App no longer exists and I only have a forced option of linking my Netflix account to Virgin Media, which I...Move Blueyonder a/c to Virginmedia a/c My original (30+ yrs ago) a/c is a BY address which I cannot log into now, a how-to problem. I have two VM email a/cs left, one for my wife and one for self. Is it possible to have all the BY contra...Closure of Account Hi. I changed providers yesterday (24 April) (away from VM) and my account is now live with my new provider. When will Virgin Media update my online account to show that it is no longer active? ...Switch to ebilling Hello, I’m trying to switch to ebilling. I’ve read https://my.virginmedia.com/discover/welcome/your-bill/ebilling.html_1 but can’t locate the My Profile link after logging in to https://my.virginme...Solvedmissing volt benefits Hi, I am an O2 and Virgin Media customer since January and I have benefits applied on my o2 account for volt but not on my virgin media account? When I try to set it up it seems the only way is to bu...New to Virgin and can't manage my package I joined Virgin with broadband and a tv package nearly 2 weeks ago. I installed the app and a link to manage my online on my laptop. Whilst I can see basic details, I can't manage my tv package. E...Charged more than agreed Hello, I’ve renewed my contract on the 23rd of April over the phone. The old contract ends on the 30th of May 2025. Been with Virgin Media for 15 years. The new contract shows £73 per month. Howe...Dangerous Media Cabinet outside House I have a metal cabinet directly outside my house, its attached to my front garden wall. The bottom has a large rusty hole with protruding metal. My Grandson has cut his leg on this metal. I've report...No Response from Home Movers - money taken from my account. Hiya! I moved into an unserviceable area so we had to disconnect my virgin media account. No one explained the process of sending proof of moving documents until AFTER our disconnection fee was tak...
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