Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNo access to my virgin media account I have been unable to log into my virgin media account since they decided to do an update which they did to all their customers. Since the update I cannot login to my virgin media and in consequence...Sky Cinema UHD Hi, We have the Ultimate volt bundle and the sky sports UHD add on, however I went to watch a movie in UHD and it’s states I need to subscribe? Progressing this prompt it tells me that subscriptio...SolvedEarly cancellation fees We have just sold our house and obviously had to cancel our virgin tv and broadband contract. We have now received a substantial bill for cancelling. However we have bought a new house and would want...Still unable to Link Virgin Media account since new Sign-in process introduced A long time VM customer everything was working all fine... until Monday 14th July 8am when this was introduced without prior warning! New windows introduced, chopping and changing, willy nilly, throu...Contract expires 18th September 2025 My contract expires 18th Sept 2025, but the offers that I have seen do NOT relate to my actual current monthly payments. I am paying £50.32 for M125 fibre, Mixing TV and landline on weekend chatter, ...Discount not given Long story but here goes. I had been looking for a new broadband supplier and sim deals. I was mostly looking on MSE’s app and they offered some good deals with a few different companies, Virgins hyb...Help accessing account Really hoping someone can help as now just stuck!! My husband is registered with an account for both our house and his parents and has been for sometime. It has now come to an end and the bills has n...Link virgin media account troubles It says to link my account and that the details should be on the first bill or welcome email. I’ve checked my welcome email and I’ve put the information through but I’m not about to link my virgin me...Can only access main email address on VirginO2 ID Hi All I went to my usual page this morning to check my emails and found I have to re-register with VirginO2. I finally managed to do that, but I can only access the master email address and none of...Bill credits not added as promised When we signed up to Virgin a few months ago, via a representative, we were promised that we would have bill credits applied to our account to cover our first two months (to help offset cancelling ou...
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