Recent DiscussionsMy area code? Hi, recently received my virgin wifi - can someone tell me my area code please? It’s not listed in my setup booklet, and I have no email/letter. postcode is NE66 SolvedOTS procedure gone horribly wrong So, I was with Sky, did OTS online about a week ago, got the hub 2 days later but it wouldn't connect despite trying all the fixes so an engineer was booked for the 15th as we were away this week. Th...Refund after leaving Virgin has charged me more than they should have in my 18 months contract. I wanted to hold back the last bill but was told they'll disconnect if I don't pay in the last month of notice period. I w...Online renewal - issues again I have previously written about issues with renewing online, unfortunately it has happened again. Now, again, out of contract, I had called as well as chatted to get a new deal as a loyal customer a...Provider Changed My daughter thought the Provider I was with was rubbish & talked me into changing back to V.M. all my same cables coming into my house have been used before but I didn't know till the engineer came ...Homeworks Just wondered if anyone can tell me how to cancel Homework’s? I had an ongoing problem and I was told the solution was homework’s so it was added, problem was eventually solved but I really cannot af...Want to change over account owner and address. Need help. My flatmate and I are parting ways as he is leaving Dundee to work abroad, so I have moved out of our flat as well. The account is under his name and its for our old address whereby the plan is due t...Unable to make payment That number no longer works if you haven't got a mobile! I have tried and tried, ALL numbers given on your webpages are only if you have a mobile, or for paying online, but there is a problem here as...SolvedInstallation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...SolvedUnable to access My Virgin Media account via Chromebook I keep getting the message below. Continued calls to support and latest confirmed that IT support avoiding the issue. Case escalated. Tried clearing cache etc and using incognito to no avail. Issue a...
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