Recent DiscussionsLondon NW1 serial Virgin outages over last 2 months - OUTRAGEOUS I've just sent this to Virgin Media's CEO - what are the odds of actually hearing back from him: Dear Lutz, You may recall us sitting next to each other at a government event a number of years a...Contract price different from the pre-contract documents I agreed to Hi, I'm moving house on the 13th May and pre-ordered a router to be delivered on the 13th to my new address. The package I ordered was the M350 fibre broadband with no extras. The price I was sen...Street Box Damaged The fibre boxes has been hit by a council mower and is damaged. At AL1 1UU. Virgin Media are liars and thieves I have had nothing but trouble since signing up to Virgin broadband. my first bill should have been £45, but they stole 139.99 from my account. after weeks waiting for the complaint to be looked at...Massive price change despite agreeing and receiving 18-month contract with them in March 25. I agreed with retention at the end of Feb for a new 18month contract for the same services I had for the last 12 years (with upgrades the same but obviously a few tweaks. I got the pre contract then ...Can't access account settings Just got my service installed yesterday and everything works fine only problem is I can't access account settings to change anything. The page doesn't load and just hangs with the Virgin Media symbol...Contract renewal documents different from pre-contract agreed Hi, Just agreed with the Customer Retentions team to renew my contract and agreed a price which was sent to me on a pre-contract email at 09.53am. I then receive a Contract Email about 3 hours later...Van parked on street corner There is a virgin media vans parked on the corner of holmscroft road, luton that has not moved for at least 8 months. The person seen driving it lives in this street and has been asked to move it but...Renewal not going through My current plan is about to end, i decided to renew my current plan for an overall cheaper bill. Whenever I decide to renew my plan I get a confirmation email but when I look on the website it still ...Netflix Can support advise me please Does Netflix cancel too Sunday when my contract finishes. I don't want it to continue. (It was part of max package). Who do you use to send kit back and does packagi...
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