Recent DiscussionsContract renewal issues part 2 This is a further development to my earlier post. With my contract coming up to its end and the online offers being poor value for money I engaged VM directly 24/03/2025. After discussions with 2 VM...Disgusting overcharging for existing customers. Blimey just tried contacting Retentions to see if they can offer me a better deal on my mega volt bundle the highest one because of the April price increases. All they could offer me was the same pa...No internet for 24 hours Got a text yesterday to say there was an outage in the area. Have since received two more texts and the last to say it’s fixed. It isn’t. I have called VM 3 times. Each call close to an hour. No reso...Contract renewal issues I contacted VM yesterday re renewing my contract. After speaking with two reps I accepted an offer. I received summary documents confirming this within minutes, so far so, so good. A few hours later ...Unable to register for Virgin Media account New Virgin Media broadband customer but am unable to register. Using the link in the E-mail that came with the contract attached, I was asked for my "last name", "account number" and "area reference...Online Contract Renewal not activated On 12th December, I logged into my VM account online to look at my contract renewal options. There was an offer to renew at the same price for an additional 18 months so I clicked the link, read thro...SolvedContract Renewal I’ve got my new contract through email but I got cut off from my chat person so cannot confirm my acceptance please help Switch to ebilling Hello like countless other people on here I am unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read various ways to opt into ebilling and none of them ...SolvedNetflix Hi been on the phone 1 1/2hrs today to explain I was getting charged for Netflix, she told me to go in to entertainment in MV and change it to Netflix with ads . All day I’ve tried and all I get is t...Help with changing mobile number attached to my account. I'm trying to change the phone number registered to my account but it seems impossible. I've tried calling and it's automated and not helpful and just ends the call. It says to ring 150 from a virgin...
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