Recent DiscussionsReturn Equipment to o2 store My contract ended over a week ago. Not received the return packaging yet. I dont want to use Yodel anyway, as they have a terrible reputation in the area. I saw online that you can return to an o2 ...Contract renewal Hi, My contract will expire soon, I currently pay £47.94 for M500 and I would like to pay less. I would like to stay with Virgin but you are making this very hard in proposing only higher prices, ...Contract Renewal Help Price Differs Hi Hopefully some one can confirm if im going mad or not! ill try and keep it short old contract was originally 18m contract for broadband which i added a flex box, i then added the add on subscrip...Kit Returns Issue I too am having the same issue. Have entered the returns information a few times and not been sent the returns packaging. Now getting letters about being charged for not doing it!! Can not speak t...Returning Kit I've now been disconnected and left the property where I had Virgin. I requested a return pack for my equipment to be sent to my NEW address but nothing has arrived. I'm now being told I'll be charge...No Account Number or Welcome Email Hello. I recently took out an order on Monday to join virgin media services. This was all done over the phone and I was not asked to provide an email address. As a result I have not received a welc...Unable to Register - Please Help! UNABLE TO REGISTER: PLEASE CAN SOMEONE HELP ME? Using the link in the E-mail that came with the contract attached, I was asked for my "last name", "account number" and "area reference". Having fill...I am Unable to sign to MyVirginmedia I am completely unable to login to MyVirginmedia or Virginmedia O2 account. Even the link provided in the "view my bill" link in emails from vmteam@virginmedia.co.uk does not work, whatever browse...Missed Direct Debit My direct debit was due to come out my bank on the today 13th, but I didn’t have the funds in my bank so it’s bounced back. It’s not showing on my bill as unpaid yet so not sure the best way to pay ...Kit Returns Issue Hi, I am also having an issue with returning kit. I have been waiting for a returns pack for almost a month and the constant text messages and emails about being charged are worrying. I am also bein...
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