Recent DiscussionsContract Issues Help My contract expired in January 2025 and I renewed my contract in Dec 2024 with no changes. I received confirmation via email of the new contract and thought job done, however this contract has ...Registering an account is crashing Hi, Since becoming a new virgin media broadband customer last month, I have been unable to register and account. I have used multiple devices, cleared my cache/cookies and tried incognito mode and ...Help with renewal (AGAIN) Hi, I posted a couple of days ago needing help with my renewal. Someone responded and sent me a private message (Tom_W1) They asked me some security questions which I answered and I've had no reply...Pretty sure this is evidence of illegality I terminated an out-of-contract service with Virgin Media, they initially added an incorrect "early termination fee", which they removed after an hour's chat. But then they added it back on, and got ...Moving house. No Virgin coverage. Cancellation fee ? I am moving on the 1st of November to a property where Virgin does not currently provide services. I called to confirm that, as I was not able to continue with Virgin, I would not be charged a contra...SolvedRegister Lasting Power of Attorney Please could someone let me know how I go about registering an LPA for my elderly father's Virgin Media account? The LPA is the paper version, not digital. Thanks SolvedJust nothing but problems Hi all, Sorry if it's not right section, but I have more than one problem. I literally joined in January, and wish I hadn't. My online profile doesn't work properly, so my virgin app is useless. ...Contract renewal Can someone from VM please help with this? My current contract ends at the end of April. Whilst searching for options I was offered a deal I was prepared to accept. I received pre contract info via...Is it possible to speak to a human being??? To say I am frustrated is an understatement! New customer who needs to register my account but getting potty-mouthed with the impossible to navigate computerised voice that seems unable to understand...Renewal Offer I am out of contract currently paying £120+ - went onto website and offered renewal at £103.08 for 18months. Accepted the terms and pressed Place Order but nothing happens. I've got the email with t...
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