Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVM O2 Account Linking We have all seen the large amount of new customers not being able to manage there account. Is there some way for the team to fix this as some seem to get a private message. As well is there a ETA...Failing to link virgin media account as a new customer Hi I've just signed up with virgin media broadband and I've tried to login to my virgin media however I keep getting this error whenever I try “We’ve found your Virgin Media account However, thi...Can't log in to my account Funny things are going on here-: The last few days I'm unable and still am to log into my VM account BUT I can still send E-mail's using Firefox with the same E-mail addx, here's where the 'funnies'...New Customer - Cannot create My Virgin Media Account I'm a new Virgin Media customer and have received emails regarding my contract details, sent to the email address I used to set up my account. The instructions said to create a My Virgin Media accoun...Cannot access virgin account or email 5 days ago I tried to log into my virgin account, asked to link to O2 ID. I could not as my secondary email address is from a deactivated account. I went online to ask to change the email address an...Hacked I had a sim swap done on my phone number they hacked my phone co website got my puk code and took my number now they have control of my email address at VM when I click on forgot password the link g...Unable to access Account In response to the MOD Team Moderator posting of two days ago suggesting that the issue with new O2/VM is resolved... I am still having issues. I went through the new login process and it seemed to ...linking virgin media account to virgin media O2 ID account Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Account is linked to an email address that’s different to the one on your Virgin Media O2 ID. Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Responding to a VM letter Hi, Please can someone advise me where I can respond to a VM letter I have received "Just keeping you in the loop" which details the upcoming changes to my existing account. Unfortunately they have ...
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