Recent DiscussionsEbilling Creating a new discussion, in case my earlier reply is lost in the ether. I do not believe I've ever requested paper bills and am looking to switch to ebilling. As per many messages on the forum t...help why is it that i cant get a breakdown of my latest bill to see where the extra charges are coming from it only tells me the amount and on thje web site every tab i try keeps sending me to the help p...Final bill problems Have been told by the hubchat that I can’t get a final bill that states broadband as my bill has already been generated. How do I prove to my new supplier that the bill includes broadband. No Response from Home Movers - money taken from my account. Hiya! I moved into an unserviceable area so we had to disconnect my virgin media account. No one explained the process of sending proof of moving documents until AFTER our disconnection fee was tak...Switch to ebilling Hello, I’m trying to switch to ebilling. I’ve read https://my.virginmedia.com/discover/welcome/your-bill/ebilling.html_1 but can’t locate the My Profile link after logging in to https://my.virginme...SolvedNetwork Diversions I'm currently working on a construction project that requires network diversions. How do i go about this? the phone lines send me through to sales. Any help would be much appreciated. Contract Renewal email confusion Today, I received a strange email from Virgin, which is not really clear. You currently enjoy our Phone & Broadband Dual bundle at a discounted* rate, which will end on 20-Jun-25. This means ...Area Code I can see you get asked this a lot but what is my area code? I have my account number but nothing yet with my area code on it. Postcode is LE67 9RD thanks Cancel landline only My contract is about to expire and I'm happy to renew the broadband, but I don't want the landline. We don't have a handset or ever use the landline. Do I have to have the landline "option" i.e. a e...Virginmedia credibility I have finally decided enough is enough and I am intending not renewing my contract in August. £92.40/month is excessive for an 80year old and cannot be justified. All the fun and trust of having th...
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