Recent DiscussionsContract Renewal not activated on account Hi my elderly parents had an email telling them they had to upgrade to 360 as their tivo box needed replacing. Once my dad clicked on the link to upgrade he was sent to a page telling him he was out ...Change over I have had an email to say our change over will happen on the 8th of July but I have not received my adapter. Should I have received it by now? First bill after renewal I’ve had an absolute nightmare of late. My contract was coming to an end, Virgin contacted me and I ended up accepting a renewal with an upgrade to Virgin 360 plus at long last an upgrade on my hub f...Contract Renewal Online Like many I have a renewal offer for my contract which ends next month. The renewal states: “choose this deal and keep your current Virgin Media plan without losing anything”. So, this deal should m...Can't verify my email I'm trying to update the email address on my account but the 'Verify Your Email' link that comes through takes me to a sign in page and there's no option to verify. If I try to sign in it just says y...Contract / Package query Good evening I have just learned from my elderly father that he’s paying £180 per MONTH for a VM package that he has no idea what he’s supposed to be getting. He watches the soaps with my mum, who ...UK customer support telephone number Does anyone have the phone number to the UK based customer support department? I used to have it and have lost it. Just to be clear. No, I don't want to talk to an AI bot or discuss it via privat...VM price increase without notification VM have put a price increase (double what I was paying) as I have come out of minimum term contract (18 months). I called them to tell them I hadn't had any correspondence, explaining that I was out...How long for refer a friend!! Hi I joined in DECEMBER 24, using a friends refer code, have spoken to Aklamio, everything has been done my end, logging into their portal I have a payment sat there under processing. It is now Jun...Issue with Order Visibility in My Virgin Media Account When I click on "Orders and Appointments" in my Virgin Media account, the new order doesn’t appear—even though I’ve received a confirmation email. Additionally, I got another email stating: "We'd l...
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