Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCustomer-Exclusion page upgrades/changes I had a problem earlier accessing this URL: https://www.virginmedia.com/support/help/change-my-package/my-current-package This has now been resolved by a kindly soul on here but, when I access it, ...Can only access main email address on VirginO2 ID Hi All I went to my usual page this morning to check my emails and found I have to re-register with VirginO2. I finally managed to do that, but I can only access the master email address and none of...Cancelling or reducing the cost of my account I need to speak to somebody about the monthly cost of my account. I have been a customer for well over 25th I haven’t got a clue what the password is so can’t get any further forward on the system. Area code Hi, We are trying to access my deceased father-in-law account to close it down but can not find any paper bills or log into his accounts. We are trying to complete the bereavement disconnection but ...Paid bill twice Hi, i paid my bill twice this month by accident as I paid though the mobile app and after card verification it timed out. So thought payment failed and went through the process again , when I looked ...I signed in with my email and i didnt get an account number but it wont let me register I am having the same trouble, I signed in with my email and i didnt get an account number but it wont let me register or use the app without linking my accounts and for that i need my account number ...My service has been restricted I have paid bill but still not restored. The Internet is needed for my disabled mother to be able to control the smart devices at home Virgin TV Go I had an issue with my email a while back and had to create a new email address to resolve the problem. Now I am unable to get into my Virgin TV Go account as every email I use asks me to transfer th...Login details Recently tried to login in to sky sports app for the first time in a couple of months using my usual virgin login details (NTL email) and my password was not recognised. I then tried to reset my pas...VirginO2 login continually failing with page stating "We can't find your Virgin media account" On 20th July I successfully created a VMO2 ID but like so many others have not been able to log in to my VM account despite completing all the verification steps by entering the relevant account info...
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