Recent DiscussionsVAT receipts Hello, I recently signed up to Virgin and will require VAT receipts for all my bills going forward. Can one of thenmods help me with that please? new deal I agreed a new contract on Wednesday and it isn't showing in my account yet. I have also only received the pre-contract to date. Just wondering how long it takes to show up? Thanks Ian My area code? Hi, recently received my virgin wifi - can someone tell me my area code please? It’s not listed in my setup booklet, and I have no email/letter. postcode is NE66 SolvedVulnerable Customers Hi I see in the news that VMO2 has just set up a new group of 500 staff to handle problems from vulnerable customers. This is great news! How can vulnerable customers get their calls referred to thi...For the Love of God...Will You Let Me Close My Account!? Just a heads up before I continue. I will be venting in this thread. This is the culmination of two years of nothing but stress with this company. This post is more for the purposes of having my own ...Just joined I am still waiting for my welcome note with my account details,can someone point me in.right direction pleaee How do I cancel without having to spend two hours on the phone ? Cancel - I would like to cancel my latest contract upgrade as Virgin Media have not delivered the kit. How do I cancel without having to spend two hours on the phone ? I am within the 14 day cooling ...Bailiffs How do I find out if there is a second account at my address? My son is receiving phone calls from a bailiff company, who don't have our address but say that he owes Virgin money. This goes back year...Packages not fit for loyal customers Why is it when you want to change your package to the services you only require and get deals like new customers you always get fobbed off. I am paying for a landline I don’t use but cannot get a dea...Contemptible I've been on the online chat for over 4 hours today trying to get a resolution. I renewed my contract on 2nd March, via the renewal email that I got from Virgin. I got an email today saying they'd...
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