Recent DiscussionsDowngraded to Netflix with ads I have been a Virgin Media customer for 20 years and just yesterday negotiated a new contract for the "Mega" package with Volt. I HAD 4K Netflix included with my last package and was not aware, nor w...Cannot get into any of virgin media sites I have not been able to access virgin media sites for months keep saying sent me a link do not. Even though my bank cancelled the payment and want to find out what is going on but keep getting ignore...How do I cancel before installation date I signed up on Monday for broadband and tv but I want to cancel the order. nothing has been installed yet, how do I cancel without having to hang on the phone for hours 😀 Thanks Urgent - Login issues, payment issues Hi, I registered for a Virgin media cable during Oct 2024, but i have had some issues and i have to contact the team for queries, but i keep failing to login through online and thru phone call - my ...Netflix changed to standard with ads I renewed my contract with virgin and was told everything would stay the same, I have always had netflix standard (without ads) but now I'm getting ads on netflix. I phoned virgin media who told me a...Still being charged for 360 Mini Box Good afternoon. I removed additional box via WhatApp message in November, and got a "thanks for making those changes" email confirming this is being removed. I then received a new contract showing t...(Can't) Manage Flex Plan through app Added TNT subscription, but can't cancel through the Flex Plan management screen. Either shows error (desktop pc) or loads chat page. Chat page the crashes after 15 mins. How can these 'flexible' sub...renewal of contract Hello all I have just renewed my contact on the 19th January but it is still showing the old one with the old prices and showing the wrong payment for Feb 25 Method of Contract Approval To cut a long story short, I set in motion a new contract (BB, TV & Landline). By far the easiest and most effective way of doing this was by the landline linked to the account. As a result of that ...Incorrect bill How do I get my bil reduced to the agreed amount without cancelling my direct debit?
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