Recent DiscussionsInstall issues, repeated delays Hi, I’m looking for some advise on how to proceed. Having signed up for Virgin Media broadband install on the 14th April I have now had three different install dates, each of which has subsequently ...Moving providers, but Virgin doesn't recognise account number for OTS process! So we are out of contract, far from happy with current out of contract price of £78.35 the online re-contract price is a joke at £53.28 for 1 gig 18 month contract when the previous price was £49.11...Can't find WS or CH order reference Hi, I need the order reference number (starting with WS or CH) for top cashback uk. I can't find this on any email, email attachment, letter, or in the app. The only advice I've seen is to m...No Internet for over 2 weeks!! Barry VOG, S.Wales Anyone else been without broadband and tv for over 2.5 weeks. It's becoming a joke now. Every time I ring call centre they just give me the service status information. The repair date gets put bac...Two or three things Hello, There is just the two of us in our house. The account is in my mother's name. She is 91. I am her son and generally provide care for her day-to-day. I want to transfer the account into my ow...Help With bill extension Im wondering if anyone could help me in regards to puttin an extension onto my current bill until monday the 2nd of june , had an unexpected expense at home unfortuantely and have been left short thi...Social tariffs Hi my son is moving into supported living in the next month we have all the sports packages but he isn't going to be able to afford that what is the best way for him to watch and record TV please Netflix activation I cannot activate Netflix or Disney. I haven't received activation email and links on my virgin media don't work correctly. Can't log in to my account to see Bills I have never been able to login to my virgin media account to see my bills. Every month I receive an email saying my bill virgin Media bill is ready. There is a link to sign in to my virgin media, ho...Service switched away from Virgin to BT Via One touch switch, still being billed after switch. Hey there. I recently switched providers from Virgin to BT, but I'm still being billed for some reason? I received confirmation about the switch process starting via email from Virgin, including an ...
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