Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVerification Email not received Hello, I realise there are issues regarding subject but i am creating a new post as advised. I have been with virgin for 15 years and never had issues logging in to My Virgin Media until this colla...No Quick pay confirmation email received after paying bill manually? Today I tried to pay my broadband bill - I had to relink my account to the new virgin/o2 accounts system which was quite confusing and unexpected. I paid the bill manually which now says ‘paid’ in m...Letter from VM myvirginmedia./com/my-cases/view Just had a letter with this link and a case ref but it does not work Are Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...TNT misery So I signed up for a TNT sports Black Friday deal advertised in my VM App. The deal was £5 a month for the first three months then £25 thereafter. I quickly received an email confirming the sign up a...Hub5x Hub 5x disconnected in error, won’t work on reconnection. Will new cable solve it? Why the need for alternat email address I am writing this on behalf of my 89 year old mother-in-law. She has just tried to login but is now being asked for a non VM email. She is 89 and already struggles. What is wrong with using a mobile ...Outside cable cover The small black cable cover has come unstuck. I’ve had a go myself but it’s not flat any more. Phone nos and chats don’t seem to have a category to select. Leaving Virgin Broadband & TV seems so hard Morning. Hoping for facts here. We want to cancel our Virgin Broadband and TV Contract when it runs out. And go with another Provider. Checking online people say it is hard to do. As we are Oldies ...Need to update my payment card I need to update my payment card as the old one is about to expire. But, I cannot get through on the phone, app or website to do it. Each and every single one is just saying oops there's a problem ...
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