Managing Your Account - Cable

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Virgin Media O2 ID Queries
Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
ModTeam
3 days ago Place Managing Your Account - Cable
310Views
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Not able to link virgin media account to virgin media O2 ID account
I'm a new Virgin Media customer and have received emails regarding my contract details, sent to the email address I used to set up my account. The instructions said to create a My Virgin Media accoun...
Kartman
2 minutes ago Place Managing Your Account - Cable
487Views
1like
17Comments
Issue logging into account
My account was set up over the phone with postcode LE11 3NF but I have not had any email confirmation so do not know my account number or area ref. Please help, thanks!
Hb2003
4 minutes ago Place Managing Your Account - Cable
account
Broadband
complaint
Help
9Views
0likes
2Comments
Another user unable to link Virgin Media O2 ID and Virgin Media Accounts - can anyone help please?
I signed up for Virgin Broadband on Monday. Created my VMO2 ID and when I tried to link my Virgin Media broadband account I got the message saying my account is linked to a different email address: ...
alexgreyhead
11 minutes ago Place Managing Your Account - Cable
complaint
oauth
security
user interface
67Views
0likes
7Comments
Unable to link virgin media account to virgin media O2 ID account
Brand new user, signed up to virgin media with my email account, tried to login online, was asked to create O2 ID - created it using the same email address, then was asked to map the two and getting ...
hyperlink
2 hours ago Place Managing Your Account - Cable
account
470Views
1like
18Comments
Unable to access Account
In response to the MOD Team Moderator posting of two days ago suggesting that the issue with new O2/VM is resolved... I am still having issues. I went through the new login process and it seemed to ...
Tony_
2 hours ago Place Managing Your Account - Cable
75Views
1like
6Comments
New customer - cannot link account as email is wrong
Hi, as per other news users, I am not being allowed to set up my new Virgin Media account as being told that my email address doesn't match. I have triple checked all credentials and am 100% using th...
Coffeegrind
2 hours ago Place Managing Your Account - Cable
103Views
1like
8Comments
No VM in area
We took out a contract on April 1st. As there was a possibility we would be moving this year, I asked via we chat, what would happen if virgin not available. We were told the contract would just be ...
stockport1965
3 hours ago Place Managing Your Account - Cable
16Views
0likes
2Comments
Failing to link virgin media account as a new customer
Hi I've just signed up with virgin media broadband and I've tried to login to my virgin media however I keep getting this error whenever I try “We’ve found your Virgin Media account However, thi...
Markub
3 hours ago Place Managing Your Account - Cable
43Views
0likes
5Comments
Unable to link Virgin Media account to my Virgin Media O2 ID.
Same issue everyone else seems to be having. "We’ve found your Virgin Media account However, this account is linked to an email address that’s different to the one on your Virgin Media O2 ID." I'm...
scubasteve23
4 hours ago Place Managing Your Account - Cable
115Views
0likes
8Comments
New Customer - unable to link Virgin Media to Virgin O2 ID
Like everyone else here I'm unable to link my Virgin Media account with my Virgin O2 ID, despite using the exact same email address for both. This is getting ridiculous - I've been trying pretty muc...
ka37
4 hours ago Place Managing Your Account - Cable
12Views
0likes
0Comments

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