Managing Your Account - Cable

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Issues switching to ebilling
Hi, I have followed the instructions to switch to ebilling but am unable to do so. I see that this problem has been raised many times before. Please can someone help. I am being charged for a paper b...
jloyal
5 minutes ago Place Managing Your Account - Cable
10Views
0likes
3Comments
Netflix with ads
This has happened to me too. Netflix Standard on renewal contract, a week later I get an email saying that Virginmedia have removed my Netflix Standard and replaced it with Netflix standard with Ads....
birdy888
45 minutes ago Place Managing Your Account - Cable
5.3KViews
0likes
27Comments
Netflix with ads - when renewing
I recently agreed to an online (in App) renewal offer. This clearly stated that "choose this deal and keep your current plan without losing anything". After accepting the deal to renew yesterday...
kaye
46 minutes ago Place Managing Your Account - Cable
15Views
0likes
1Comment
Renewal my contract
When I logged into my VM account. It said that my contract will come to an end which will be end of March'25. So I rang up by phone to renewal my contract. Which i did on Friday for next 18 months. ...
Dazyellow3
49 minutes ago Place Managing Your Account - Cable
contract
renewal
88Views
0likes
3Comments
More than one ntlworld email address
Many years ago I had 2 broadband accounts for 2 houses. The accounts were not created at the same time. My 'primary' ntlworld email address was associated with one of them and I had to create a seco...
oran123
49 minutes ago Place Managing Your Account - Cable
gmail import
ntlword
68Views
0likes
3Comments
No welcome email
Hi all. I didn't receive a welcome email with information of my account. I've got the WiFi router being delivered today but I can't even track where that is.. I'm extremely concerned.. Please ...
JosieD98
2 hours ago Place Managing Your Account - Cable
12Views
0likes
0Comments
contract expiry date not showing up
is there a way for me to find out when my contract expires without phoning anyone?? ive checked in my account and it says they dont have a digital copy , even though it did before i moved house... i ...
SotonSteve
11 hours ago Place Managing Your Account - Cable
69Views
0likes
2Comments
Moving out of an XGS-PON area
I'm moving house, and started a move request via the website. I was told to take my current router, and I'd be able to self install with no issues. However, my current home was only cabled about 18...
Elm
12 hours ago Place Managing Your Account - Cable
159Views
0likes
8Comments
Change direct debit card details
How do you change your card details to another card. I need to update my account with the new card I can’t see anywhere to do this. Thanks
Chrissy9
16 hours ago Place Managing Your Account - Cable
27Views
0likes
4Comments
Firstly, no Virgin Television on New Years Eve, no nothing, agreed Engineer visit for 01/01/2025, NO SHOW
My name is *Roger Mautner (pronounced Mortner). **During New Year’s Eve (**31/12/ 2024) NO Virgin Media Television. Whole evening ruined! ***Arranged Engineer visit for next day (****01/01/2025) by p...
Roger123
18 hours ago Place Managing Your Account - Cable
270Views
0likes
9Comments

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