Recent DiscussionsFree Gift Not Received Hi I have still not received my free gist of an ipad. I was connected in April and have heard nothing since? Is this juts a con? Thanks Free gift - Not received? I joined virgin media back in March when they were offering a free IPad for a march deal if you joined thier mega bundle. I have yet to receive this iPad. When phoning up I was told it can take over ...UK customer support telephone number Does anyone have the phone number to the UK based customer support department? I used to have it and have lost it. Just to be clear. No, I don't want to talk to an AI bot or discuss it via privat...Lied to about EDF I contacted Virgin Media in April because my supported living accommodation were having us transferred to their WiFi. I called and was promised I could cancel my contract in May without the EDF (Ear...Lied to about EDF So I've messaged virgin media three times over an early disconnection fee over WhatsApp. All 3 times I've been promised the fee would waver. Guess what? It's been nearly a month and the bill still s...First bill after renewal I’ve had an absolute nightmare of late. My contract was coming to an end, Virgin contacted me and I ended up accepting a renewal with an upgrade to Virgin 360 plus at long last an upgrade on my hub f...Contract Renewal Online Like many I have a renewal offer for my contract which ends next month. The renewal states: “choose this deal and keep your current Virgin Media plan without losing anything”. So, this deal should m...Virgin Media Calls are becoming ridiculous Hello, I keep getting calls from the virgin media sales team. I know they're not spam calls as I've answered them and they are Virgin Media. I've told them several times I'm not interested in upgr...Unable to access account Hi support, my partner and I are unable to access our account or the app as we don’t have any details. My stepson set up the account but my partner pays for it and he doesn’t know any details for i...Get bills older than 12 months Hi, I also have the same issue, trying to get hold of some old invoices (don't need any details) from a few years ago. Online chat wasn't helpful as given the solicitor line and also had issues verif...
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