Recent DiscussionsWish to pause broadband and TV but keep phone and have a call divert Hi We’re moving out of our home while it is renovated and our temporary house doesn’t have virgin media services available. We tried phoning twice now to discuss pausing our TV and broadband and ke...Reporting damage to street equipment Hi Kev - thanks for the information, but we need a better way of reporting damage and vandalism - this forum isn't efficient and those who report are having to chase months later, sometimes. Is there...New contract not yet activated I took out a new contract for broadband/phone/TV on 13th March and got the email with the contract terms and I approved the contract to proceed on the text message link I was sent, but 3 days later t...Need to extend cancellation date I need to extend my cancellation date. Can you help? Regards, Violet Homeless Cancellation Fee Hello. I've tried calling your customer service lines for assistance because I've been made homeless as the property I was living in has been condemned by the council. The was no electricity and moul...Registering a LPA How can I register the LPA I have for my father online? I have generated an access code from .GOV.UK Switch to ebilling Hello, I’m trying to switch to ebilling. I’ve read https://my.virginmedia.com/discover/welcome/your-bill/ebilling.html_1 but can’t locate the My Profile link after logging in to https://my.virginme...SolvedPromised things when upgrading and now no existence of ever being offered it I have recently upgraded my package was offered a new package with and offer of three free WiFi pods now there is apparently no proof of ever being offered it luckily I had taken screen shots of the ...Order showing NaN Hello I added TV to my account on Wednesday and I'm waiting for the quick start package to arrive. I've heard nothing (other than a order email) from Virgin Media or Yodel. When I track the order ...Don't wait to get your best renewal price email received Are these emails genuine or a scam. I received two both from email em virgin media co uk I replied and took up my offer from the first one. Quite happy with the price offered. It's now been 14 days ...
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