Recent DiscussionsCannot return my kit until October I recently ended my VM broadband contract. I have been abroad since May and shall be until October 2025, and cannot return my kit until then. I have had a couple of emails from VM asking me to retu...Netflix - Charged but account cancelled by Virgin Media Hi Has anyone else experienced this issue? I recently signed up to Netflix and am being charged via my Virgin Media account. Today I have received and email from Netflix to say my account has bee...second tv box I have a second TV box but unfortunately had no opportunity to wire coaxal at the time the installation was made in August last year. I have now got the (very long distance) cable ready to connect bu...SolvedContract coming to an end My virgin media contract is coming to an end at in a few weeks, and im wondering how i can get a better deal, or is it time to switch to sky, i have been a customer for over 20 years Volt/O2 contract Is it a condition of my Volt contact that I must use O2 as my mobile provider? I can see cheaper deals elsewhere. If I do switch other than losing Volt benefits (which does not greatly concern me),...VirginMedia-O2 ID not sent? Email link doesn't work either, how are we supposed to get the ID? Thanks Unexpected new contract? Hi, I am writing this in hope of a resolution and an explanation to my issue as I am lost at how to get support. I took out a virgin media contract at my previous address for the 1GB volt package. I...Package price Do virgin do email contact for complaints ....don't ask me to go to chat been and done that numerous times .Trying to change my currant package but going around in circles and now get told 30 mins ag...Returned Equipment 'lost' by Yodel & I was billed Hi everyone, We recently moved house and the new house was not serviced by Virgin - the purchase was delayed but we went ahead with the sale, so as not to lose the buyer. As we couldn't cancel our Vi...Address not serviceable We are a long term customer and have just moved to our new home. The postcode checker says our address can not be serviced. I have spoke to Customer Service and they have said the same. All the other...
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