Recent DiscussionsImfs chasing me for a debt? Hello, I was with VM around 6/7 years ago and I've now received phone calls from IMFS about a debt I am supposed to owe. However since having VM I have moved and changed my phone number but they ar...Netflix changed to standard with ads I renewed my contract with virgin and was told everything would stay the same, I have always had netflix standard (without ads) but now I'm getting ads on netflix. I phoned virgin media who told me a...Need to register a POA for my Mum's account please. I have an elderly mum, 85 years old & I have a POA for her. Can you please also send me a message to get this registered on her VM account please. Difficulties with contract renewal offer I am a pensioner and I have been with Virgin for over 30 years, I only have broadband and phone (which we never use). I noticed in December that I had a contract offer on my online account which look...Contract renewal offer not being honoured My contract has just expired and on logging on I was offered a renewal on exactly the same contract for 18 months at the same reduced price I am currently paying. I accepted the offer online, and sub...Stop Service Outage Texts Hey all, A month ago we had a problem with our internet and so on the Service Status page I put my number in to receive updates to when the service is back online. It worked and let me know by text...Downgraded to Netflix with ads I have been a Virgin Media customer for 20 years and just yesterday negotiated a new contract for the "Mega" package with Volt. I HAD 4K Netflix included with my last package and was not aware, nor w...Cannot get into any of virgin media sites I have not been able to access virgin media sites for months keep saying sent me a link do not. Even though my bank cancelled the payment and want to find out what is going on but keep getting ignore...How do I cancel before installation date I signed up on Monday for broadband and tv but I want to cancel the order. nothing has been installed yet, how do I cancel without having to hang on the phone for hours 😀 Thanks Urgent - Login issues, payment issues Hi, I registered for a Virgin media cable during Oct 2024, but i have had some issues and i have to contact the team for queries, but i keep failing to login through online and thru phone call - my ...
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