Recent DiscussionsChanging email for MyVM I've been trying to change the email I use to log in to MyVM but it either takes a long time to send the email to verify or never sends at all. And when I do get the email to verify, it just says the...Promotional free gift not received. I have been waiting since March for my free gift upon signing up to VM. I have tried contacting VM, enquiring as to when will I receive the promotional LG TV. The last attempt I was told I would be ...VAT Receipt Could somebody at VM contact me to set up VAT billing for monies already received by VM ... and then on future payments going forward. SolvedTechnician visit We add a technician call yesterday very nice chap who came he came on bank holiday Monday to install virgin media and it was him who came yesterday morning sorted everything out and wasn't there for ...Services cancelled before One Touch Service After 22+ years with NTL / Virgin Media I have decided to move on, a few weeks ago I put in a cancellation to prevent my £72 bill going up to £180!! My connection disconnect date was set as 12th June...Outstanding balance on billing email confirmation We just received an email from you regarding an outstanding balance £139 .92 which didn't get paid for some reason we told the agent on the phone how do you want it paying we said set up via direct d...SolvedCan't login anywhere Hi Steven could you message me please I’ve been unable log in into my virgin account for a few months now, I’ve tried everything and now recently the virgin app isn’t working for me there must be som...Area code What is my area code for CF54DZ? Introduce a friend £50 Good afternoon, I am still waiting on the £50 for being introduced by my friend, she hasn't had the payment either. My Virgin started in March, I would have thought it long enough to process now. P...Address not serviceable We are a long term customer and have just moved to our new home. The postcode checker says our address can not be serviced. I have spoke to Customer Service and they have said the same. All the other...
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