Recent DiscussionsGDPR and PECR violation First of all I want to state that there does not seem to be a way to opt out of marketing in the account settings, that in itself seems very dodgy. I can select audio and braille as opposed to my sta...Unrecognised Payment Card at Set-Up I recently purchased a broadband package for a new property and received email confirmation that I have registered a Credit/Debit card for settling my monthly Virgin Media Bill during the purchase pr...Enough is enough!! Having been a loyal VM customer for many years (my Wife had the account before we met) they've finally tested my usually calm patience to breaking point over the past couple of weeks. Our contract w...Moving to talktalk Hi. When is my landline going to talktalk my broadband is live with them today?? But my landline is still working on ur side?? Also when is my final bill?? Paying a bill from years ago that I have no access too Good morning, I used to rent a property around 4 years ago and I currently accessed my credit file to apply for a mortgage. I sent my boxes etc back and was not aware I owed anything else it is no...Account closed after house move I’ve moved address (currently still awaiting installation…. That’s another story) but noticed that it now says I’ve left virgin media and my account is now closed? Can’t access anything anymore, does...Armed Forces Covenant - Virgin Media Breaching Contract Military family here. We lived in an SFA down south and got posted to Cyprus (RAF base, which is British Territory) . I contacted Virgin Media saying that: the area I'm moving to is UNSERVICEABLE b...Overcharged after speaking to 3 service reps I recently had to renew my virgin media package. I was offered £21.74 for an M250 broadband package. I went through the website and accepted it. Once the contract was renewed, I was charged £44.07. ...Someone signing up in flat cancelled my services while I was still in contract with no warning As title suggests, out of the blue I got a text message saying sorry you are leaving VM on Friday, while I was at a festival with barely enough signal to send a text,let alone ring CS or go through t...Account Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts?
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