Recent DiscussionsVirgin Cold Calling and Harassment If anyone is getting cold calls from someone from virgin media and stating stuff about inflation then please get in touch as I have recently renewed my contract for 32 pounds a month. However, I have...Final bill after account holder death. I have closed my dad's account after he passed last week. I've been told by two separate people on the bereavement phone number that "we do not need to pay this final bill", they keep telling me th...Contract renewal/changes to package Good morning, Contract expires late May and the new offer presented both via text and through MyVirginMedia represents a substantial increase on what I am paying now and is not something I can affor...Moving House 2 weeks ago I made a request for moving house. Unfortunately as of Wednesday this week we were not able to move house. I phoned VM an hour and a half later they advised a new installation date of the...Move Blueyonder a/c to Virginmedia a/c My original (30+ yrs ago) a/c is a BY address which I cannot log into now, a how-to problem. I have two VM email a/cs left, one for my wife and one for self. Is it possible to have all the BY contra...Complaint responses undated and unesigned letters with untrue remaerks I have now received several letters regarding a complaint which state "We've tried to contact you to discuss in more detail , but we were unable to reach you" which is strange as I am virtually h...Account closed but been billed in full for the next month Hello, I decided after 20+ years with VM to move to an alternative broadband provider via the One Touch Switching process. Our new FTTP service was provisioned on Thursday 24th April and our VM Se...VAT new address Dear Virgin, I have recently moved address to a new address and I would like to continue to have my VAT invoices sent to this new address please? Also, it looks like VAT might be absent from my cur...Upgrade offer accepted but not processed I received and email about a early upgrade offer. I accepted and offer , received an email with contract details. Been awaiting 2 weeks but heard no more since. My current contract goes up in price i...Netflix sign in option gone, now a forced linked account option Hello. The sign in option which you typically see on the Netflix channel of 204 and Netflix App no longer exists and I only have a forced option of linking my Netflix account to Virgin Media, which I...
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