Recent DiscussionsNEW ACCOUNT - setup error I am unable to set up my virgin media account on the app (or on a web browser). i enter my surname the correct account number and area code but it just says there is an error. i would like to be ...Red light on hub5 Hi. I need help. Red light on hub5. Tried everything, unplugged everything multiple times. Reconnect everything and still nothing. Called virgin media line and checked app for any network issues. No...Installation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...SolvedContract expiring but VM seems reluctant to help. My contract is terminating on the 1st August after the offer to renew was way more than currently paying even with reducing things off the account I don't need, keep being told your package then beco...Red light on hub 3.0 Hi, Hub 3.0 either has a red light or a dark/burnt orange colour light. I have read this is an overheating LED issue. I have tried a pinhole reset, power cycling and checking the environment. It's ...Leaving return equipment Hi I have had email saying ur send me a returns package via royal mail but only says for back up phone. Does not list the other equipment router and tv box ?? Can someone check what going on ...Equipment returns I returned my Tivo and Hub 5 to my local O2 store in the returns box back in June. The following day I received an email saying thanks for returning your Tivo box but there was no mention of the Hub...Password reset I have been trying for two weeks to reset my virgin media password and not receiving email either in regular or junk to reset and very frustrating need help,please SolvedProblem with extending contract I was supposed to cancel my services on July 7th, but on July 4th received an offer to extend for 25 GBP per month which I accepted (Contract information sheet number: [REMOVED]). I confirmed with Ma...Unable to access My Virgin Media account via Chromebook I keep getting the message below. Continued calls to support and latest confirmed that IT support avoiding the issue. Case escalated. Tried clearing cache etc and using incognito to no avail. Issue a...
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