Recent DiscussionsLink not working on Essential Broadband page The 'Live Chat' link on the essential broadband page isn't working. https://www.virginmedia.com/broadband/low-income-families Help needed I am also having this problem. Please can you help? 14 Day Cooling Off Period Hi I signed up to virgin broadband last but decided to cancel, after a couple of days, under the 14-day notice period Para M of the T&Cs. So, I have cancelled with the installs team last week, and I ...Returned equipment to o2 - no confirmation Hello. I returned my virgin equipment back to the o2 store, 2 weeks ago. There has been no confirmation from virgin and my deadline date is in 2 days when I'm about to be charged. What should I do ...switching from business voom 400 to black friday M500? so, i have the business voom 400 at home and this month should be the end of my contract - can i cancel it and get the black friday M500 deal? Its faster and cheaper Cannot get into any of virgin media sites I have not been able to access virgin media sites for months keep saying sent me a link do not. Even though my bank cancelled the payment and want to find out what is going on but keep getting ignore...Online contract renewal check Hi, My contract is up for renewal in February, I called and chatted online yesterday to no avail and then I noticed the online renewal offer in my account had reduced to what I was happy to pay. It...E-billing nightmare I have been trying to change my father's account to e-billing for the past 3-months, without success. He is still being charged £1.75 per month for a paper bill that we have repeatedly asked to be st...Charging more than agreed I had an email with pre contract information through two days ago after getting an offer of £28 for 250mb. However when I've logged in, they're charging £31?!? It was so annoying getting the offer to...6th Installation in 6 months cancelled! Moved in to our new host June last and arranged for Virgin to be installed soon after. The first appointment got moved, then the second, then the third and then the fourth before getting a very blunt...
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