Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsFree 50 Inch tv Hi when i purchased my bundle it included a free 50 inch tv but i havent received this. please can you look into this for me? many thanks. Incorrect email used when ordering TV and broadband Hello. I have just ordered Virgin TV and broadband but have noticed i have spelt the email address incorrectly and so order confirmation, account and installation emails are now being sent to email ...Complaint resolution Good morning all, Can someone tell me how to contact the Complaints Team directly please? My complaint was partially resolved on 5th December, but I need to talk to the team to get a complete resolu...Previous supplier not notified by Virgin media of switch Hi all, first post so be gentle. I have just switched (1st Dec) to Virgin Media from EE for broadband. I joined using the Black Friday Event which included switching credit. I only had a month left ...VAT invioce required. Hi I would like to get VAT invoices for my account and I cannot see it as an option anywhere. Unsecured Cable box cover and exposed cables Hi there, I have telephoned Virgin cable care line and logged a concern regarding an external unsecured cable box that has only been fitted with 1 screw, so the cable box rattles even slight bit of w...Complaint Does anyone have a direct email for complaints, and every other complaints department contacts I need to contact complaints and I’m taking it to ofcom any help please ? SolvedVAT invoices Hello! I was wondering if I could get help with VAT invoices as I have recently started a new contract and my payments have changed and become irregular. Any help would be great. Thanks, Jonnie Area code for ST6 5PE Trying to find the area code for ST6 5PE for my parents who are in their 90’s and due to a family crisis we can’t access the existing account and unable to find anything on the website - thank you Help How do I book an engineer to come and fit my WiFi box
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