Managing Your Account - Cable

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contract expiry date not showing up
is there a way for me to find out when my contract expires without phoning anyone?? ive checked in my account and it says they dont have a digital copy , even though it did before i moved house... i ...
SotonSteve
7 hours ago Place Managing Your Account - Cable
66Views
0likes
2Comments
Moving out of an XGS-PON area
I'm moving house, and started a move request via the website. I was told to take my current router, and I'd be able to self install with no issues. However, my current home was only cabled about 18...
Elm
8 hours ago Place Managing Your Account - Cable
157Views
0likes
8Comments
More than one ntlworld email address
Many years ago I had 2 broadband accounts for 2 houses. The accounts were not created at the same time. My 'primary' ntlworld email address was associated with one of them and I had to create a seco...
oran123
12 hours ago Place Managing Your Account - Cable
gmail import
ntlword
64Views
0likes
2Comments
Netflix with ads
This has happened to me too. Netflix Standard on renewal contract, a week later I get an email saying that Virginmedia have removed my Netflix Standard and replaced it with Netflix standard with Ads....
birdy888
12 hours ago Place Managing Your Account - Cable
5.3KViews
0likes
26Comments
Change direct debit card details
How do you change your card details to another card. I need to update my account with the new card I can’t see anywhere to do this. Thanks
Chrissy9
12 hours ago Place Managing Your Account - Cable
24Views
0likes
4Comments
Netflix with ads - when renewing
I recently agreed to an online (in App) renewal offer. This clearly stated that "choose this deal and keep your current plan without losing anything". After accepting the deal to renew yesterday...
kaye
13 hours ago Place Managing Your Account - Cable
14Views
0likes
0Comments
Renewal my contract
When I logged into my VM account. It said that my contract will come to an end which will be end of March'25. So I rang up by phone to renewal my contract. Which i did on Friday for next 18 months. ...
Dazyellow3
14 hours ago Place Managing Your Account - Cable
contract
renewal
86Views
0likes
2Comments
Firstly, no Virgin Television on New Years Eve, no nothing, agreed Engineer visit for 01/01/2025, NO SHOW
My name is *Roger Mautner (pronounced Mortner). **During New Year’s Eve (**31/12/ 2024) NO Virgin Media Television. Whole evening ruined! ***Arranged Engineer visit for next day (****01/01/2025) by p...
Roger123
14 hours ago Place Managing Your Account - Cable
263Views
0likes
9Comments
I have netflix and disney on my broadband but getting charged
I have disney plus and netflix on my broadband order not tv and virgin are wanting to charge but it's in the main services provided box on my contract have spoken 8 times to try and fix but getting n...
petes1000xr
16 hours ago Place Managing Your Account - Cable
37Views
0likes
1Comment
Omni box relocate
Is it possible to relocate the brown Omni box from the front of the property to the side . We need to move the router to the rear of the house to allow for cabling to reach a garden office . By movin...
Milliemuffin
17 hours ago Place Managing Your Account - Cable
45Views
0likes
3Comments

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