Managing Your Account - Cable

Please remember to keep your personal information private

Pinned Discussions

Virgin Media O2 ID Queries
Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
ModTeam
30 days ago Place Managing Your Account - Cable
account
1.4KViews
2likes
0Comments

Forum Widgets

Recent Discussions

Has Disconnections Been Disconnected
Hi, I can't seem to get through to disconnections/retentions. Dialing 150 didn't give me the usual options. How can I get through to it nowadays? Thanks
Angry_Gandhi
12 minutes ago Place Managing Your Account - Cable
34Views
0likes
4Comments
Can't link Virgin O2 as details needed are in virgin email, which I can't log into due to needing details
Trying to link 02 and Virgin account, but it's asking for my account number and area code. But I have paperless bills, so it all goes to my blueyonder email. But I can't log into it as I need to link...
A-Spoon
17 minutes ago Place Managing Your Account - Cable
2Views
0likes
0Comments
Help please
we have recently joined virgin for our broadband. we have had no welcome email so dont know our account number, in effect cant set up my account online. we have checked junk and nothing there
kirstiesheehan
25 minutes ago Place Managing Your Account - Cable
14Views
0likes
2Comments
Password Reset
Hello, we are trying to set up my wife's email account, but the password has been forgotten. could we get the password reset for [REMOVED]@blueyonder.co.uk only please? Please don't reset my ema...
miffsmith
44 minutes ago Place Managing Your Account - Cable
14Views
0likes
1Comment
Sign in issues - link being sent to v old / invalid o2 email.
Hi - can't seem to get this fixed so all advice welcome please. My VM account sign in email (not working email), is somehow / historically a 20+ year old o2 one, so when now on the sign in page, the...
AndySE7
57 minutes ago Place Managing Your Account - Cable
14Views
0likes
1Comment
Register a Lasting Power of Attorney - my dad is 93 and deaf
Hello VM I wish to register a Lasting Power of Attorney on behalf my father who is almost 93 and has about 90% hearing loss so cannot deal with VM himself in any effective way. Note: I have had th...
RonniePhosphate
2 hours ago Place Managing Your Account - Cable
POA Power Attorney
18Views
0likes
1Comment
Cannot access App - linked to an old email
Hi Someone please help! Since last Tuesday the I used chat to resolve this. The colleagues on there keep assuring me it’s with IT and being resolved but 7 days later nothing! With numerous complaint...
MK23
2 hours ago Place Managing Your Account - Cable
49Views
0likes
5Comments
unable to view account since house move
I’ve been having the same issue for the last few weeks. Recently moved house and need to look at my contract. This is poor from yourselves. So many people having the same issue without a fix. Please ...
samrobbo17
2 hours ago Place Managing Your Account - Cable
42Views
0likes
9Comments
Email verify
Hi Are emails from [REMOVED]@virginmedia.com and [REMOVED]@virginmedia.co.uk both legitimate? I received the following email from the UK email address after signing up: Hi there, Thanks for...
unicorn62
2 hours ago Place Managing Your Account - Cable
Phishing
security
22Views
0likes
0Comments
[Solution] to VM linking problem
This worked for me. Go to Bing Search (yes, it has to be Bing), and search for 'Virgin Media Register', and look for the first non sponsored result, which should be titled 'Register My Virgin Medi...
zedekiel
2 hours ago Place Managing Your Account - Cable
Broadband
link
linking accounts
o2 id
3.3KViews
21likes
47Comments

Virgin Media | Broadband & Cable Deals - See What You Can Do

O2 | Phone, SIM & Tech Deals - See What You Can Do