Recent DiscussionsNetflix Plan with Ads I very recently re-contracted with virgin media and previously I had Netflix Standard included as part of my old package. At renewal I understood I was signing up to the same package however I now ha...(no subject) Good evening I have just learned from my elderly father that he’s paying £180 per MONTH for a VM package that he has no idea what he’s supposed to be getting. He watches the soaps with my mum, who h...Enough is enough!! Having been a loyal VM customer for many years (my Wife had the account before we met) they've finally tested my usually calm patience to breaking point over the past couple of weeks. Our contract w...Missing Omnibox cover Hello. We have just moved into a property and the omnibus has no cover and the cables running to and from it are in disarray. Can someone come round to fix, tidy, and sort out? Address is [rem...Service Wrongly Disconnected – Still No Reconnection Hi Virgin Media team, I’m reaching out here as I’ve had no success resolving this through WhatsApp or phone support. My broadband account (No. REMOVED) was wrongly disconnected on 31 May — seemin...Solvedneed help with how to pay upfront cost and deposit So basically I have purchased M350 broadband and received an email about paying a £100 deposit and an £25 upfront but I am unsure how to pay it plus when I try to make an account it asks for a custom...Vat Invoices Hi I need VAT invoices from NOV 2021 to now and all future bills. I have tried calling and was told I would receive them but haven’t. Account Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts? Urgent need to discuss contract renewal - clock ticking! I have been out-of-contract for a while and wanted to set up a new one with a minor change. It has not been the simple task I thought it would be. Apologies for the long read. Questions for forum sta...Renewal of contract My current contract is due to expire at the end of July and I am in the process of thinking whether to renew or not. I currently receive a promotional discount for all the sky sports and sky cinema h...
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