Recent DiscussionsVirgin price rice I renewed my virgin media contract in december ,as virgin are increading prices from april can i cancel this contract for a cheaper package Contract renewal issues I contacted VM yesterday re renewing my contract. After speaking with two reps I accepted an offer. I received summary documents confirming this within minutes, so far so, so good. A few hours later ...Unable to register for Virgin Media account New Virgin Media broadband customer but am unable to register. Using the link in the E-mail that came with the contract attached, I was asked for my "last name", "account number" and "area reference...Old account showing on app. Hello, I'm trying to access my new account on the app as I keep having intermittent internet drops and cannot get support on this as my old account keeps showing on my app. Would someone please assi...Reset password not working I've forgotten my password for my Virgin Media account and every time I try and reset the password it tells me that it is invalid no matter what password I choose (within the limits provided). I've s...VM Complaint - Loosing the will to live Honestly feel like I have exhausted all other avenues in order to get in touch with Virgin/have some sort of correct information or a resolution to my issue! Have been at a total loss of service for...Disgusting overcharging for existing customers. Blimey just tried contacting Retentions to see if they can offer me a better deal on my mega volt bundle the highest one because of the April price increases. All they could offer me was the same pa...Moving a cable Hi I am moving my tv to another room on the other side of the house. I spoke to my electrician and he said that virgin needs to move tv cable and box before I can proceed. Who can I contact to do thi...Solvedo2 33% increase in April? My Virgin media package will increase in April by 7.5% which I understand but my o2 sim only contract is rising by £1.80 which is 33% on my current deal? £1.80 is a flat rate increase regardless of c..."Free" upgrade - unexpected activation fee I have recently re-contracted with VM for a further 18 months. The honeytrap they used to entice me was a "free" upgrade from the Super Hub 3 to a Hub 5. The new router and a small increase in my mon...Solved
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