Recent DiscussionsRenewal Offer has Disney+ Premium Added? I am coming to the end of my VM contract and have just recveived an online offer to renew for another 18 months. I have Broadband and the Stream Box but currently no channels subscribed to it. I als...Has anybody had a worse experience than this....???? Being with Virgin Media from the days it was NTL - so a long long time finally moving house so put into transfer my services to my new address no issue in doing so it would seem, no notification of...leaving Morning does anyone have sn address to write to virgin to give notice i have given up in vm customer service promises of call backs and never happens then excuses as to why cant cancel there and th...Not add my first virgin bill yet Just checking on my virgin app under billing it states your first bill isn't ready yet as I'm a new customer it's not been processed yet so it states your first bill isn't ready yet from Jonathan SolvedIssue issue issue Finally realised how much I was being ripped off with my subscription and have been trying to change it with the online quote, onto renewal I constantly get the page is down for any renewals but if I...Introductory offer not in my bills I signed up with Virgin broadband after a Virgin rep was going around the streets trying to sign new customers up. I was offered £26.99 as the introductory price for 18 months, and so on this basis I...Possible Fraud Hi, I’m hoping someone can help me urgently please. Today I received an email from Virgin Media with an order, advising me that my order is with Royal Mail and on its way to me. The problem is that I...First time customer NaN/NaN/NaN Hi guys, Looks like I'm suffering the same NaN as others have. I guess that the chances are near zero that the engineer will be attending tomorrow to setup my new 1gb broadband. I hope that my ...High Bills, Strange Billing, Understanding It All I'm not entirely sure which section to choose from to ask my question, so I do hope I've chosen the most appropriate board from the available. The only service we have with Virgin is M350 broadband...Disgusting customer service I recently made an appointment for a router move (8-1pm) and no-one showed up. I called the call centre and they told me someone had called me and decided that as my wifi was good I didn't need the a...
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