Recent DiscussionsOutstanding balance on account Hello I just received an email stating I have an outstanding balance on my account of 75.90, which is my monthly payment and was due on the 11th June. I have checked my online balance and it is show...Outstanding balance My bill went out by DD on the 11th but it does not show on my account! I am about to renew my mortgage! Changing email for MyVM I've been trying to change the email I use to log in to MyVM but it either takes a long time to send the email to verify or never sends at all. And when I do get the email to verify, it just says the...Unable to deactivate account Like many others that have posted in these forums, I’m having a total nightmare trying to disconnect my VM account. I did initiate One Touch Switch to Vodafone but as Open Reach had to dig up the dr...Email from Virgin Have received an email from you stating that I have an outstanding balance on my account. My direct debit goes out on the 11th of every month. My bank account says it went out and I can't see any non...Nightmare home move… Really hoping someone can help us sort out this huge mess. House move booked in January for February 12th 2025 - setup using old email address, not the communications email address so we had ZERO em...Outstanding balance email received - but DD taken????? I got the you have outstanding balance email today... Web chat person (Feeba) said " don't worry' account here shows you have paid, and 'others have the same problem'... ...system error here" My ap...Bill showing as paid but I haven't paid anything yet So my latest bill was generated today, as is the usual case - I manually pay my bill as soon as it's generated however, going to pay my bill this morning and it's telling me it's already been paid an...Account Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts? Can't login anywhere Everytime I try to login to my account, email, etc. I get this why?
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