Recent DiscussionsNew package deal Good morning, Could someone contact me please about new contract, i didn't realize it had come round so quickly as it ends on 4th July. I only have landline and broadband at £30:40. I am full time...Renewal........... Made a couple of calls as I am due to renew the contract, I guess I should be used to 'doing this dance' every 18 months or so but this time it has become particularly tiresome. Points to note; Lik...VAT Invoices Hi, is it possible to add VAT invoices to my account please? I need to claim this back from my employer. Sorry for creating a new thread but it wouldnt let me respond to existing posts. SolvedReturned Equipment 'lost' by Yodel & I was billed Hi everyone, We recently moved house and the new house was not serviced by Virgin - the purchase was delayed but we went ahead with the sale, so as not to lose the buyer. As we couldn't cancel our Vi...Address not serviceable We are a long term customer and have just moved to our new home. The postcode checker says our address can not be serviced. I have spoke to Customer Service and they have said the same. All the other...Reducing package Contact is ending and I’m trying to get a reduced speed. But the price I’m been offered is to much. Is there no offers for loyal customers . Can someone please help . I don’t want to leave but it...Wrong Email Address Hi, Not sure if this is the right place to post (nowhere seems to be the right place!) When someone signed me up to Virgin they typed in my wrong name and email address Can someone help please? ...Online renewal not showing. We went through the online renewal process and got a good price but it's been more then 14 days and it's not applied. I have the order reference email and pre contract documents. Pending Contract I agreed a new contract to start 08-07-2025 when my present deal ends. I have phoned explaining to the agent I wasn't happy and she told me that to get the payment to the correct figure quoted she w...Leaving Virgin Media We are going to be trying to move shortly plus my contract with VM ends in early March and I don't want to renew it. In simple terms how do I leave VM? Can I write or phone VM & use an option if ther...
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