Recent DiscussionsFree Gift Not Received Hi I have still not received my free gist of an ipad. I was connected in April and have heard nothing since? Is this juts a con? Thanks UK customer support telephone number Does anyone have the phone number to the UK based customer support department? I used to have it and have lost it. Just to be clear. No, I don't want to talk to an AI bot or discuss it via privat...First bill after renewal I’ve had an absolute nightmare of late. My contract was coming to an end, Virgin contacted me and I ended up accepting a renewal with an upgrade to Virgin 360 plus at long last an upgrade on my hub f...How long for refer a friend!! Hi I joined in DECEMBER 24, using a friends refer code, have spoken to Aklamio, everything has been done my end, logging into their portal I have a payment sat there under processing. It is now Jun...Unable to access account Hi support, my partner and I are unable to access our account or the app as we don’t have any details. My stepson set up the account but my partner pays for it and he doesn’t know any details for i...Get bills older than 12 months Hi, I also have the same issue, trying to get hold of some old invoices (don't need any details) from a few years ago. Online chat wasn't helpful as given the solicitor line and also had issues verif...Virgin Media Calls are becoming ridiculous Hello, I keep getting calls from the virgin media sales team. I know they're not spam calls as I've answered them and they are Virgin Media. I've told them several times I'm not interested in upgr...My first bill payment - rolling credit not applied!! I was sold Virgin Media by a door to door sales person and as part of the new contract I would get small a discount in the form of a monthly rolling credit. When I set up my account it showed my firs...SolvedLied to about EDF I contacted Virgin Media in April because my supported living accommodation were having us transferred to their WiFi. I called and was promised I could cancel my contract in May without the EDF (Ear...Lied to about EDF So I've messaged virgin media three times over an early disconnection fee over WhatsApp. All 3 times I've been promised the fee would waver. Guess what? It's been nearly a month and the bill still s...
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