Recent DiscussionsHow do I cancel before installation date I signed up on Monday for broadband and tv but I want to cancel the order. nothing has been installed yet, how do I cancel without having to hang on the phone for hours 😀 Thanks Urgent - Login issues, payment issues Hi, I registered for a Virgin media cable during Oct 2024, but i have had some issues and i have to contact the team for queries, but i keep failing to login through online and thru phone call - my ...Netflix changed to standard with ads I renewed my contract with virgin and was told everything would stay the same, I have always had netflix standard (without ads) but now I'm getting ads on netflix. I phoned virgin media who told me a...Still being charged for 360 Mini Box Good afternoon. I removed additional box via WhatApp message in November, and got a "thanks for making those changes" email confirming this is being removed. I then received a new contract showing t...(Can't) Manage Flex Plan through app Added TNT subscription, but can't cancel through the Flex Plan management screen. Either shows error (desktop pc) or loads chat page. Chat page the crashes after 15 mins. How can these 'flexible' sub...renewal of contract Hello all I have just renewed my contact on the 19th January but it is still showing the old one with the old prices and showing the wrong payment for Feb 25 Method of Contract Approval To cut a long story short, I set in motion a new contract (BB, TV & Landline). By far the easiest and most effective way of doing this was by the landline linked to the account. As a result of that ...Incorrect bill How do I get my bil reduced to the agreed amount without cancelling my direct debit? Payment Card Authorisation Tech Issues I've just tried to pay the daughter's Virgin Media account using a a credit card. Everything works up until the system tries to get me to authorise payment via my banking app. The semi popup which ...Solvedregistered device Virgin Tv Go (Trial) I have a new desktop pc windows 11 and fully up to date the other day i logged onto virgin tv go on my desktop pc , watched a channel after 2 hours i logged out by the way i did save the cookie data ...
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