Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent Discussionslinking virgin media account to virgin media O2 ID account Hi all - hoping posting here can shed some light on this whole process. I am a new customer with virgin media, and have just been sent all the emails through with my contract etc. on the email addres...Linking issues I want to set up my online account, so I registered my Virgin Media O2 ID account. It then said to link that account to my Virgin Media account; however, when I did so, it said that the email account...Moving home to non virgin home We are moving home in 2 weeks but virgin is not available from our new home, not sure of process, we have 5 months left on contract, but i have read that if you provide proof of new address in 30 day...I am a secondary account holder who has been FORBIDDEN from accessing my emails for 3 weeks My husband is the primary account holder, I am the secondary. We have been VM customers since 2011 and both have @virginmedia.com email addresses. Unfortunately neither of us are tech savvy. On 26 J...New contract set up without my consent after moving house I moved from a flat into a house and virgin media cut me off early due to the new tenant enquiring about getting Virgin Media in the same flat. That issue was sorted about a reconnection, and I thoug...Problem linking VM account with VMO2 VM and O2 have seemed to merge with zero thought for there older customers , I received no mail telling me to update anything before the grand merger . I have been a customer for a long time and when...Unable to link accounts, causing issues Hi, I am a new customer to Virgin Media (although I have a pre-existing Virgin/O2 account) and am currently trying to link my accounts. The emails said to set up the My Virgin Media account, so I ...Help accessing account Really hoping someone can help as now just stuck!! My husband is registered with an account for both our house and his parents and has been for sometime. It has now come to an end and the bills has n...Cannot access secondary account email via web I was forced to change my VMO2 ID a while back and now have to use a 3rd party email as my login. Eventually did this and linked my accounts. Very confusing process with no reasoning or explanation ...Refer a friend-Aklamio. No reward received. Help needed Hi there, I used the Refer a friend offer with Virgin Media to get my neighbour to sign up to Virgin Media. He did so on 25th September 2024 It has now been more than 60 days and so we should be ...
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