Recent DiscussionsNew to Virgin, Maybe I've signed up to Virgin again, but have received very little in communication from them, well only a very large estimated first bill, I did manage to chat to someone who said nothing was ordered but...Can't create a my virgin media account? Every time I try online it's says 'We can't find an account with the details you've provided.' I enter my last name, account number and area reference but nothing! any help would be appreciated 👍�...SolvedNo Account Number Hi, I signed up for Virgin Media over a year ago and never received a welcome letter or account number. My contract will be finishing soon and I will need access to my account. Would anyone be abl...40 minutes hold before speaking to Cancellations After around 30 years with Virgin ( previously Cabletel and NTL) i have decided to cancel my subscription. My contract is due to expire 24 April so this morning I called 150 and spoke to a call handl...Online Contract Renewal not activated On 12th December, I logged into my VM account online to look at my contract renewal options. There was an offer to renew at the same price for an additional 18 months so I clicked the link, read thro...SolvedOne touch switch issues Canyou help me with my issue?? . I am having trouble with OTS. I am in the process of moving to another provider. I currently only have broadband with Virgin as i have sent my TV equipment back. Virg...Cancelled move results in phone line being cut off (11 days and counting) - nobody resolving it I was due to move home on 11/3 and had set up a transfer of virgin services. House move was cancelled and we changed the date with Virgin well in advance - no issues. On the original date of move (1...Contract ending in April 2025 Hi , can someone from VM please contact me need advice on my contract that is ending on the 24th of April 2025. I don't want to renew it just want to end with out any penalties so I can then close my...Broadband upgrade problem Two days ago via the website I upgraded my broadband to the Gig1 version but today I have received what I thought was the contract for the Gig1 but insteasd I have been given a new contract for the s...SolvedDisaster changing account over following death of my Father. I am absolutely astounded by the complete cluster that Virgin Media have made when trying to change the account in to my Mothers name from my late Father. I contacted the 'bereavement team' on the ...
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