Recent DiscussionsBroken account. My Virgin Media account is broken; it does not let me make any changes. I have tried the website, app, a different browser. It makes no difference. Anytime I try to make a change, it says "Sorry! Y...Overcharged after speaking to 3 service reps I recently had to renew my virgin media package. I was offered £21.74 for an M250 broadband package. I went through the website and accepted it. Once the contract was renewed, I was charged £44.07. ...Someone signing up in flat cancelled my services while I was still in contract with no warning As title suggests, out of the blue I got a text message saying sorry you are leaving VM on Friday, while I was at a festival with barely enough signal to send a text,let alone ring CS or go through t...Wrongly added Netflix premium to my account and still being charged! I have virgin media - broadband/phone/basic tv package. I discovered in May that I was charged for a Netflix premium subscription every month since January despite not signing up for/even watching Ne...Account Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts? GDPR and PECR violation First of all I want to state that there does not seem to be a way to opt out of marketing in the account settings, that in itself seems very dodgy. I can select audio and braille as opposed to my sta...Fallen over cabinet I just walked past a virgin media fallen over cabinet it's on its side with cables hanging from it its situated on landsdowne drive Loughborough post code is Le112bl its a small green box lid many th...SolvedMy first bill payment - rolling credit not applied!! I was sold Virgin Media by a door to door sales person and as part of the new contract I would get small a discount in the form of a monthly rolling credit. When I set up my account it showed my firs...looking to move wifi hub I am looking moving the wifi hub The account is under my mothers name so can I ask if I can phone up Virgin myself and request a engineer visit or does it have to be my mother that makes the call Virgin Cold Calling and Harassment If anyone is getting cold calls from someone from virgin media and stating stuff about inflation then please get in touch as I have recently renewed my contract for 32 pounds a month. However, I have...
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