Recent DiscussionsMistakingly signed up for 2 contracts Back in March I definitely signed for a renewal contract when my current VM contract ends in june...yet over the past week I've been bombarded with renew your contract email so I panicked and signed ...Order number I need my order number for top cash back and can’t find it anywhere. I’ve checked all my mail and the app. Please assist. Can't create a my virgin media account? Every time I try online it's says 'We can't find an account with the details you've provided.' I enter my last name, account number and area reference but nothing! any help would be appreciated 👍...SolvedReturning router late I have been ill recently and unable to deal with sending my router back in time. I will be sending it back on the day after the Easter bank holiday weekend, which is the day it was meant to be receiv...Unable to register a password Recently ive got an issue when I try to register, i put my email (wich was never used before in virgin media) and when I get to choose a password, it simply just doesnt do nothing, keeps reloding an...Renewed recently....wish I had not! I am struggling to get any service! Have been with VM 20+ years and in the last 12 months my service has gone from bad to worse - my broadband is so intermittent I have had to purchase unlimited data...Register Account Still unable to register my new account!! Have a constant spinning logo with nothing happening! Tried on everything I own and same problem. Is there a solution to this? Can't create My Virgin Media account Hi I'm trying to create a my virgin media account for my new service but everytime I try it just freezes after the password step. My account was set up over a week ago and my service is live and con...Constant complete your profile page Everytime I try to go into my account settings on this website I get the constant loop of “hooray your verified your email “ I have updated my account details more than 2 dozen times and then I get...My virgin media app isn't working properly I'm trying to log in to my virgin app it's states there is a few issues and trying few things it's states it's not available I've tried loads of things it still states ooopps please come back later w...
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