Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsROLLING contract agreed with Virgin - 24 month contract sent Hello, On 25th July I called Virgin media to cancel my renewal deal (at £25.21 per month) within the 14 day cooling off period. I agreed on the phone to a MONTHLY ROLLING contract at £54 per month,...Weborder issues Hi all, I recently contacted Virgin to cancel my renewal (due to the massive price hike) and was then offered the usual renewal offer through the chat function to make it more affordable. I decid...Can’t pay my bill I was previously a Virgin media customer. I cancelled my services as moved address and send the tech back. I was suprised that when I checked my Credit file account two years later that there was o...Can't reschedule engineer visit I am trying to reschedule an engineer visit. I have received a text asking to keep or change the appointment and have replied CHANGE. However the link I receive to then reschedule the appointment doe...Money Owed When I ended my contract with Virgin because I was moving home I was owed some money back, Virgin sent a cheque to my old address. They've also sent it in the wrong name. How do I go about resolvin...Multiple renewal quotes - I gave up I received a call from Virgin about my contract end so agreed to receive a quote the agent advised renewals were £198 then quoted a special price of £98. Given our existing price and knowing that we...Linking VM with O2 Hi, I have been looking at these threads with interest and trepidation. I am a longstanding VM customer, no O2 accounts. I was trying to log into my webmail, and saw the page to link the accounts....Can I cancel broadband only? Hi, good morning. I currently have VM broadband and O2 as well. If I start the switch process to another provider, can I only switch the broadband, but stay with O2? Or would I also lose O2 as well?...SolvedApp issue Getting the message when trying to log into the app saying account is linked to another email address. It’s not. I am a new user and was told via email I needed to set up the app. I am new to virg...Bill reduction I have been offered a reduction in my bill but advised to wait until 360 box installation. This has now been done. Need to discuss new rate
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