Recent DiscussionsWant to change over account owner and address. Need help. My flatmate and I are parting ways as he is leaving Dundee to work abroad, so I have moved out of our flat as well. The account is under his name and its for our old address whereby the plan is due t...Homeworks Just wondered if anyone can tell me how to cancel Homework’s? I had an ongoing problem and I was told the solution was homework’s so it was added, problem was eventually solved but I really cannot af...Provider Changed My daughter thought the Provider I was with was rubbish & talked me into changing back to V.M. all my same cables coming into my house have been used before but I didn't know till the engineer came ...Unable to access My Virgin Media account via Chromebook I keep getting the message below. Continued calls to support and latest confirmed that IT support avoiding the issue. Case escalated. Tried clearing cache etc and using incognito to no avail. Issue a...On demand payments Hi I've just received this months bill and there's 2 payments for on demand and I was wondering if I can find out what was watched. Have spoken to live chat and they can only tell me over 18. Ky part...Red light on hub5 Hi. I need help. Red light on hub5. Tried everything, unplugged everything multiple times. Reconnect everything and still nothing. Called virgin media line and checked app for any network issues. No...Leaving return equipment Hi I have had email saying ur send me a returns package via royal mail but only says for back up phone. Does not list the other equipment router and tv box ?? Can someone check what going on ...Contract expiring but VM seems reluctant to help. My contract is terminating on the 1st August after the offer to renew was way more than currently paying even with reducing things off the account I don't need, keep being told your package then beco...Installation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...SolvedPassword reset I have been trying for two weeks to reset my virgin media password and not receiving email either in regular or junk to reset and very frustrating need help,please Solved
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