Recent Discussions£90 charge for unreturned kit In March this year, I received a replacement Virgin TV 360 box and returned the old one via Yodel using the label provided. Today I have had yet another text message and email reminding me that a £9...Contract renewal Short story ... I received an on-line opportunity to extended my contract ... a little more than I'm paying but accepted it. Confirmation of agreement was sent but no update was recorded on my Virgin...Contract Renewal Hi, I'll try to be brief. Last week (15th November) I renewed my Virgin Media Services. Initially I was happy with the deal as it offered an upgrade at a good price. However when taking out the de...Constant spam calls from VM numbers 0800 052 1251 Keep getting an extremely annoying amount of calls from VM numbers at least 3 calls a day, one of which left a voicemail of them humming a creepy tune down the phone??? Virgin Media are liars and thieves I have had nothing but trouble since signing up to Virgin broadband. my first bill should have been £45, but they stole 139.99 from my account. after weeks waiting for the complaint to be looked at...No payment taken this month Long story short, at end of contract I changed my package to remove the TV service and go Internet and Phone only at a cost of £37 pcm. After a bit of back and forth and incorrect bills, I was infor...Install issues, repeated delays Hi, I’m looking for some advise on how to proceed. Having signed up for Virgin Media broadband install on the 14th April I have now had three different install dates, each of which has subsequently ...Netflix downgrade Hi there, renewed contract and was clear didn't want anything to be downgraded, or removed. Lots of calls and thought I'd finally got there. First 'new' bill had 'Netflix Standard' and 'Netflix Stand...Ridiculous password system As many others before me have found whatever password I use that all meet the specified requirements are told ‘prohibited word used’ !! I have tried different emails I’ve also tried using the app. A...Van parked on street corner There is a virgin media vans parked on the corner of holmscroft road, luton that has not moved for at least 8 months. The person seen driving it lives in this street and has been asked to move it but...
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