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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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ITV1 showing 'To Be Announced' from Saturday next

I'm sure this can't be correct; that ITV programming is still 'To Be Announced' for this coming weekend?  I know they're notorious for leaving their programming until the last minute at the weekends, but this is ridiculous!  People will have bought t...

polly43 by • Up to speed
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Resolved! Switch to ebilling

Hello like countless other people on here I am unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read various ways to opt into ebilling and none of them work.  Please help sort this out for me. 

Idub by • Joining in
  • 1097 Views
  • 22 replies
  • 0 kudos

Hub3 in Modem mode but acting as a router

I have a Hub3 set to modem mode.  It is directly connected to a wired Draytek 2927 router.If, in Mac terminal, I enter trace route 8.8.8.8, I get a response of:my local lan 192.168.nnn.nnn - The 2927then 10.112.nnn.nnn - I assume this must be the Hub...

Sweden by • Tuning in
  • 59 Views
  • 2 replies
  • 0 kudos

Online Chat

HiBeen held to ransom by Terri Bot!!!,Started an online chat about 19.45 tonight, did all the name, account No. etc, told by Terri bot that the waiting time time was 51 min to talk to an agent, ok so I'll wait.... and waited... and waited, kept sayin...

deehar by • On our wavelength
  • 7 Views
  • 0 replies
  • 0 kudos

Updating Outlook account details

Hi. After a very painful experience on the phone with VM support, after reading some of the posts here I now understand a bit about why my Outlook access to my VM (ntlworld) email address has stopped. I now log in to VM with a non VM email address (w...

ade7951 by • Joining in
  • 160 Views
  • 7 replies
  • 0 kudos

Resolved! Philips tv restricted access to Virgin Hub 5

We have recently had the virgin hub 5 fitted. When connecting 2 of our Philips TVs we get a Restricted Access message. The tvs and programs we try running are buffering each time we try to watch live football any ideas.The other tvs in the house conn...

Mb17 by • Joining in
  • 157 Views
  • 5 replies
  • 0 kudos

Resolved! TNT Sports removed from package

Something similar has happened to me. I received several emails asking me to renew - all said "same package, same speeds, less hassle" I renewed and was sent contracts which clearly stated my Addons as: Sky Entertainment & Sports UHD Sky Sports SD TN...

Kendo44 by • Tuning in
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  • 34 replies
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Latest from our Blog

How to watch this year's UEFA finals

The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV.  There may be no British involvement this year, but there are st...

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