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Resolved! Update your browser!

https://community.virginmedia.com/t5/Digital-life/Why-you-need-to-update-your-Browser/ba-p/3529827 https://www.theregister.com/2021/02/05/chrome_zero_day_update/ A zero day threat has been discovered on Chromium based browsers (Edge, Chrome etc).  Go...

Certain games completely shut down my Internet momentarily.

i play a lot of games and this issue is how happening for 3 games and i really want to fix it!!So ever since switching to the HUB 5 1gb i had an issue where 1 specific game would momentarily disconnect me from the internet that game being The Elder S...

Brettapuss by • On our wavelength
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  • 19 replies
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Upgrades - Oops sorry not working

I've been contemplating increasing my broadband speed but whichever set of links I try to approach this subject via I get an "Oops sorry this isn't working" message. I have a feeling this isn't the only link not working - frustrating I have to say.

Jezza31 by • On our wavelength
  • 46 Views
  • 0 replies
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Volt Gig1 Speed

hi for those of you wondering why your not seeing 1130 + Mbpswith your Gig1 volt connection when you speed test online to check!it,the main reason your only seeing 940 Mbps is because you only have a 1 Gb Adapter in the computer, so now that you know...

philip67 by • Just joined
  • 32 Views
  • 0 replies
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Internet keeps dying

hello, for the past 3-4 weeks my connection keeps cutting out for hours at a time. It will work perfectly all day, some times for days at a time its fine but then out of no where it just dies and wont come back up for a good few hours or longer.Had 2...

alyboy by • Tuning in
  • 337 Views
  • 4 replies
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additional account users no longer supported

I have received a VM email confirming 'we’re making for additional account users who access My Virgin Media. We’ve identified you as being an additional My Virgin Media account user. We’re letting you know that we’ll stop supporting your online accou...

1292 by • Joining in
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  • 8 replies
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No catch up on The Day of the Jackal

Hi, I missed the first few episodes on sky showcase but when I try to get the first few episodes on catch up/ on demand I get as far as selecting the first episode then get a temporarily unavailable message, tried a few times now with no luck. Anyone...

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Changing your Direct Debit date

If you’ve recently changed your Direct Debit date or plan to, your next bill amount may be a little lower or higher than usual. It’s nothing to worry about – it’s just to bring everything in line with...

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How to watch this year's UEFA finals

The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV.  There may be no British involvement this year, but there are st...

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