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Community Activity

BT sport ultimate - sound

Leeds v Newcastle and the sound keeps (8 times since 43rd min - now 46 min) cutting off for a split second but it's annoying as I don't want to use Dolby Atmos (too quite re TV speaker) and each time sound cuts I get message I have to clear.VM proble...

Oxo29 by On our wavelength
  • 19 replies
  • 0 kudos

Resolved! 1 Gig - no upload increase

I have the 1 Gig service and have been waiting for the upload increase. I have rebooted the HUB 4 many times but it is still stuck on 50mbs uploadVirgin is actively advertising the service here :-https://www.virginmedia.com/virgin-tv-edit/tips-and-tr...

PaulR66 by Just joined
  • 8 replies
  • 0 kudos

Resolved! BT Sport Ultimate Live Picture Jumping

In the past few days, I have noticed that the picture when watching live football on BT Ultimate will jump/skip. The sound is not affected. It's as if it pauses for a millisecond and then resumes. For, the player will pass the ball, the pic will stop...

Resolved! Blueyonder email hacked

I'm having problems after an email address was hacked.The email address was a subsidiary blueyonder one in the format ofxxxx.yyyyy@blueyonder.co.uk.When I contacted Virgin Media in order to change the password for theaccount I was told there was no s...

Catcher by Joining in
  • 7 replies
  • 0 kudos

Slow upload speed - Hub 4 - 1Gig

For around a week i've been experiencing super slow download speeds.I have the 1gig fibre and get around the 300mb download speed with my current upload speed around the 0.2-0.7mbI use the Hub 4 in modem mode and have a TP-Link Archer AX72 as my rout...

deano82 by Just joined
  • 2 replies
  • 0 kudos

Virginmedia Outage ?

Yesterday Virginmedia acknowledged an outage that they were working on 9th June 2023. All came back eventually. However, it has gone down again and I have a RED light on my Hub 5.I was in disbelief that Virginmedia is now CLOSED ! and so I cant get a...

WIX Domain/website issue

I recently purchased a premium account to host my business website. I had my domain hosted by Google but because I was building a site via Wix, I decided to transfer my domain to it so that it was all in one place.Since then, the website has not been...

Latest from our Blog

Latest update for TV 360 (update 5.02)

TV 360 has had its latest software update this morning, so here are the latest changes you can expect to see. For sport programming, the channel bar will now indicate if a current or upcoming sports e...


Virgin Media O2 is boosting upload speeds

From next week, new and existing customers who take M500 or Gig1 broadband packages will be able to enjoy updated upload speeds of 52Mpbs and 104Mbps at no extra cost – six times faster than the UK’s ...


TV 360 has had its latest update (5.01)

TV 360 has completed its latest software update (5.01). The changes for this update are only minimal and are highlighted below. You can now add and remove shows from your watchlist from the TV guide, ...