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O2 price rise
Hi, I am a Volt customer. Have had the email from O2 about their price rise from April next year. Will go from an extra £1.80 to £2.50 a month. If I leave O2 what are the implications for the Virgin side of it? I have heard you keep the boosted broadband (but no idea how long for) but have also heard that although that might be the case the cost of the broadband might go up to account for leaving O2. In which case it might be down to whether the O2 rise is less than the potential Virgin broadband rise!Software update 5.22
My 360 boxes updated overnight to version 5.22. There's no additional info showing about the update, just the usual "we've quashed some bugs etc" Glancing through the Settings there are no changes showing, also I can't see any changes when looking through the shortcuts on the Home screen navigational menu. The only actual changes I've noticed are that although still showing under the Apps > All Apps section that a few apps are temporarily unavailable when clicking on them. The apps in question are :- Al Jazeera, Deutsche Welle, and France24. Also the back button doesn't work when leaving the Virgin Media Store app, however clicking on the Home button or the Guide button allows you to exit the app. I don't put too much weight on Dutch changes as they are seldom the same as the ones in the UK, however I've had a quick look on the Ziggo (Dutch) site and they state that " a number of apps are temporarily unavailable, but may return later". They also list some apps that have been removed completely. No apps have been completely removed from the VM 360 boxes as part of this upgrade. The current list of apps on the 360 (November 6th 2025) are:- 5, Al Jazeera, A-Maze-ing Mac, Apple TV+, BBC iPlayer, BBC Sounds, Channel 4, Dance TV, DAZN, Deutsche Welle, Disney+, Fiit, Fireplace, Fishing TV, Fit at Home, France24, ITVX, Mubi, Netflix, Paramount+, Pluto TV, Prime Video, QVC+, Radio Line, Rakuten, Solitaire Classic, Space Moodies, STV Player, Subscriptions, Tetris, U, VM Store, Wall Street Journal, World Poker Tour, You Tube (Al Jazeera, Deutsche Welle, and France24 temporarily unavailable)
Apple+ app glitching
When watching Apple+ the picture freezes for half a second or so every couple of minutes. It also loses audio. This started in the last couple of weeks. It's so annoying and really just ruins shows. Although the box is generally slow and annoying to use, all the other apps play without issues. I've tried restarting the streaming box and turning the match frame rate setting on and off.What's going on?
Currently on the 350mb 18 month contract that is due to expire in November 26. After browsing the website the other day I noticed my Black Friday upgrade deal that I could move up to 500mb for only £3 month extra with no new contract. After thinking it over I decided to do it but when I've received my pre contract documents today it's stating that I've been put on a new 24 month contract and being charged the extra £3 per month but my speed will still be 350mb. This is what I ordered: 500mb upgrade order details This is what I received today: Pre document How hard is it to do a simple upgrade without messing it up? It's a simple speed upgrade and now I'm going to have to spend god knows how long on the phone to sort this out. PS- I did try to ring earlier today and was cut off. Not happy.Cannot view email attachments
I have just noticed that whenever i try to view an email attachment i.e a pdf the attachment a) fails to open, b) the screen goes black c) the program freezes and I have to log back in to virgin media web browser The only way I can view attachments at the moment is to download them first and then view using adobe or similar I noticed another post on here had the same problem - has this been resolved - is it a Virgin issue ?My Ntl world email will work in outlook but take ages to load up the emails following window 11 upgrade
I have just upgraded from windows 10 to windows 11 To my disappointment, the loading up and delivery of virgin media emails, in my outlook web browser, can often take several hours after I log in to Outlook. I honestly though I would be better off switching to Windows 11. It was instant when I was operating under windows 10. This is a great shame Can someone help please Thank you in advance
