Virgin Media Community

194.168.8.100 has moved

Normally both 194.168.4.100 and 194.168.8.100 are 3 hops out but was doing a ping and found 194.168.8.100 was a bit higher then normalC:\Windows\System32>tracert 194.168.4.100Tracing route to cache1.service.virginmedia.net [194.168.4.100]over a maxim...

CS unhelpful on Pre Install

VM recently went live in my area, and last week I purchased one of the M350 packages.I was given an installation day of 13th September. Saying the pre install would be done by the 12th. I reached out to customer services, and initially they said the ...

Payment made still no service

I woke to find my WiFi off looked at pill said I needed to £12 to get back on line even though paid bill in the 28-11-24 so made payment now still not back on

NO WALL SOCKET AVAILABLE

Hello,I' already subscribed to Virgin media broadband. And I just moved to a new address. The agent said that I can do a Self Quick Installation. But I can't find the virgin media wall socket on my new home. Anyone can help me?Attached photo is the o...

Accidentally bought an adult night ticket

Hello, I think I accidentally bought an adult night ticket. I inserted the pin once and then a pop-up message appeared saying I’ve purchased a night ticket from 10pm-5:30am without me even realising it made a purchase. I was browsing the channels and...

Email blocked October 2024

Trying to access my virgin media email account and it's showing as: - BlockedYou couldn't be authenticated. pingone.mfa.failed.request.limit.reachedThis is on my laptop and on my S24 Ultra. What is the problem? I can't find an answer.

Accessing bills more than 12m old?

Hello everyoneDoes anyone know how to access bills older than 12months. Have tried my online account - but 12m is the oldest bill I can accsss. Just needs to be my regular bill for what I need? It seems a common query but only resolved throough an...

Connecting smart devices after merging/ optimising networks

Hi! Recently received a booster pod to help with WFH upstairs. It's been helpful. But when installing it required me to merged the 2.4 and 5g wifi networks, and that means I could no longer connect smart plugs / lights/ devices which i previously had...

Delivery

My hub is not working as it should. I was guaranteed that my new hub 5 would arrive today but as expected nothing. getting really fed up of virgin now and thinking of going to EE fibre.

What we're watching now...Continuing

The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked. to access the old thread which is now read onlyOriginal What are you watching now thread So this is a ...

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