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No account number of contract
Hi, I wish that I had checked all the similar issues on this forum before signing up for Virgin. A salesperson visited at the end of March to sign me up for Virgin broadband, I told him that my current contract with Sky ran until 3rd May and he assured me that the crossover would be done then (actually he said that we could overlap by a week). He also convinced me to sign up for the TV but did not warn that the TV box had to be in the same room as the cable box due to the cable lengths After he visited, I had no contact from Virgin at all until yesterday when a box of equipment arrived at my house, and this morning my Sky broadband was switched off. I have had no contract, no account number, or details around billing. Any contact with the online message chat usually results in them telling me to just "plug in your devices and start using your services" Can anyone advise how I can get my account number, and contract details to allow me to use the Virgin services? Although, at this point, I am regretting my decision ThanksOutside cable box cover needs replacing
Hi there, The cover for my broadband cable unit where it enters the house needs replacing. We previously had an older one that had been hanging on by a thread from the previous owners of the house. If someone could point me in the right direction in order to get it replaced that would be great. Pic is attached below. Many thanks,Netflix sign in option gone, now a forced linked account option
Hello. The sign in option which you typically see on the Netflix channel of 204 and Netflix App no longer exists and I only have a forced option of linking my Netflix account to Virgin Media, which I do not wish to do. I do not subscribe to Netflix through Virgin. I spent over two hours on the phone with various Virgin Media representatives yesterday to no avail. You still see the Netflix sign in option on Sky Tv, BT etc but Virgin have removed from channel 204 and the Netflix app of its 360 tv box. Is there a fix anyone knows of please? Thank you.Comment on Windows 11 your experience
So much talk about Windows 11, I thought I'd give it a try and see what all the fuss was about. It took just over an hour to make the changes. I had to download an updated bios for my motherboard, which made the necessary adjustments without having to go into the bios sections and manually adjust items, and you have to do that first or the bios won't pass the inspection and the Windows 11 won't install. So I got it up and running. Now checking it out, after clicking on the Windows Icon in the taskbar Installed software wasn't showing anymore and no tiles on the desktop, luckily I had made shortcuts for the most used software in Windows 10, so they were showing on the desktop and taskbar after the installation. I found it difficult to navigate around after being used to Windows 10, and a lot of the useful menu items were missing on right-click on an icon. The transparency effects no longer worked either. I missed the weather and speedtest on tiles and the current temperature and state of weather on the taskbar. I played around with Windows 11 for a few hours before deciding to switch back to Windows 10 😃 The only good thing that I found about it was that it seemed quicker when using Windows explorer. So if you've tried it or are using it, what are your views on it?Disney+ Plus blocked by Virgin
Hi, Virgin Media seems to have a block in place for Disney+. Can see other people having the same issue. Opening Disney on multiple iOS devices or multiple Samsung TVs generates errors. Disney+ does work when switching to 4G networks and when using a VPN. I've tried: Deleting, reinstalling, logging in/out the apps on phone and TV. Accessing with and without a VPN. Works with a VPN but not without. Rebooting the Virgin router I’m based in Gloucestershire. Not sure what to do now. It’s been like this for a number of days. How can I resolve this? TV Error: Error Code: 1026 - AUTH_ SERVICE_INIT_FAILURE
Help With Landline?
Hi I have had no working Landline for 4 days, I have tried the service faults and it says there is no fault with the phone. If I phone my home number from my mobile it cancels straight away, And family that have tried to phone say it gives an engaged sound, Even with the phone unplugged from the wall it still does the same. I tried Phoning VM on my mobile but where I have had Virgin Media since it was NTLWorld and for the life of me I cant remember the security question answer and as its automated I cant go any further with reporting the fault. Why isn't there a Report Fault on the web pages is beyond me! Please can I get this sorted?
