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Community Activity

194.168.8.100 has moved

Normally both 194.168.4.100 and 194.168.8.100 are 3 hops out but was doing a ping and found 194.168.8.100 was a bit higher then normalC:\Windows\System32>tracert 194.168.4.100Tracing route to cache1.service.virginmedia.net [194.168.4.100]over a maxim...

legacy1 by Alessandro Volta
  • 7 Views
  • 0 replies
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CS unhelpful on Pre Install

VM recently went live in my area, and last week I purchased one of the M350 packages.I was given an installation day of 13th September. Saying the pre install would be done by the 12th. I reached out to customer services, and initially they said the ...

MajinB by On our wavelength
  • 1083 Views
  • 11 replies
  • 0 kudos

NO WALL SOCKET AVAILABLE

Hello,I' already subscribed to Virgin media broadband. And I just moved to a new address. The agent said that I can do a Self Quick Installation. But I can't find the virgin media wall socket on my new home. Anyone can help me?Attached photo is the o...

nmravina_0-1733060774001.jpeg
nmravina by Joining in
  • 182 Views
  • 5 replies
  • 0 kudos

Accidentally bought an adult night ticket

Hello, I think I accidentally bought an adult night ticket. I inserted the pin once and then a pop-up message appeared saying I’ve purchased a night ticket from 10pm-5:30am without me even realising it made a purchase. I was browsing the channels and...

Email blocked October 2024

Trying to access my virgin media email account and it's showing as: - BlockedYou couldn't be authenticated. pingone.mfa.failed.request.limit.reachedThis is on my laptop and on my S24 Ultra.  What is the problem?  I can't find an answer.

SueR33 by On our wavelength
  • 1219 Views
  • 17 replies
  • 2 kudos

Accessing bills more than 12m old?

Hello everyoneDoes anyone know how to access bills older than 12months.  Have tried my online  account  - but 12m is the oldest bill I can accsss. Just needs to be my regular bill for what I need? It seems a common query but only resolved throough an...

Delivery

My hub is not working as it should. I was guaranteed that my new hub 5 would arrive today but as expected nothing. getting really fed up of virgin now and thinking of going to EE fibre. 

What we're watching now...Continuing

The thread  'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked. to access the old thread which is now read onlyOriginal What are you watching now thread So this is a ...

Buffer6 by Legend
  • 30074 Views
  • 1174 replies
  • 1 kudos

Latest from our Blog

Changing your Direct Debit date

If you’ve recently changed your Direct Debit date or plan to, your next bill amount may be a little lower or higher than usual. It’s nothing to worry about – it’s just to bring everything in line with...

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How to watch this year's UEFA finals

The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV.  There may be no British involvement this year, but there are st...

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