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Community Activity

Remote Desktop Protocol server

Hello how do I check to see if a laptop that I RDP to internally is visible to the out side world, and what precautions should i take to prevent this.Thank You in Advance.Kind Regards Claudio 

Palagcl by Tuning in
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Resolved! Downgrading from Hub5x to Hub5

Hi,I had 1 gig virgin fibre installed using the Hub5x and everything works great, or so i thought. The problem is that i want to use my own Asus router and unlike the Hub 3,4,5 there is no Modem Mode on the Hub5x. I spoke to support and they said we ...

WiFi signal but no internet

Been onto virgin three times now and getting no where, same advice resetting hub we will monitor it etc and advisors just don’t seem to want to know with one even suggesting I needed to upgrade my package, what’s the point if I can’t use it!!! All de...

Gr8manc by On our wavelength
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WIFI pod finally arrived

Well after waiting 3 months for my free black WIFI pod to arrive it now won’t connect. Tried all ways including switching off 5G, various re starts and even the phone call to VM help was a bit of a fob off. They say it can take 24 hours for the hub 5...

Resolved! Disconnecting GU52

Suffering random internet drops. Wifi remains connected but getting extreme download latency (1000+) and then drops.Using SH5 in modem mode with Netgear RAX70. Issues with 2g and 5g. Netgear restarted and SH5 restarted. No change. Here's download 

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dyawlak by On our wavelength
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Resolved! Moving router

Hi, My broadband/wifi router was installed upstairs years ago in what is now an inconvenient spot. I would like it moved downstairs. What's the easiest way to book an engineer to do this please? 

Samanmo by Joining in
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Latest from our Blog

How to watch this year's UEFA finals

The final stages of the European football season are up on us and you can watch all three UEFA finals for no extra cost with Virgin TV.  There may be no British involvement this year, but there are st...

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