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Email inaccessible
So I bit the bullet and asked for a code to another email account (how ate Virgin expect me to have more than one!) Then I get 'Tap and follow the link to verify it’s you. The link will expire in 10 minutes. You can access your inbox from any device. Once you tap the link, your journey will continue on this screen.' But there is nowhere to enter a code even if I had received one!!! No email for 2 days. How is one supposed to manage?
Subtitles on Virgin 360
I see the new 360 remote does not have a dedicated subtitles button, and turning on subtitles is done in the Settings. Is there a way to turn subtitles on and off quickly with Voice Control? I always use subtitles for dramas but not for sport and documentaries ....I don't want to have to go to Settings to turn on and off each time. ThanksProblems logging into account/email?
Ok, so, early this morning, signed into my account/email as normal. Came home this afternoon, and go to sign in as normal, and lo and behold, get a completely different VM/O2 login page? White with new logo's and boxes for entries?? 'sign in or register for Virgin Media O2' Asks for my email address, then for my password, Then, wants a 'backup email address' (enter and verify an email address) Won't let me go any further until I do? Also apparently wants me to set up 2FA ?? This DOESN'T happen on my laptop or my tablet, they both sign in as normal on the 'correct' page?? Haven't filled in the 'new' one as not happy with this, so currently not able to access site form my desktop PC, having to use laptop or tablet ?? Not sure why this changed during the day on pc, but not laptop or tablet?? Still able to log in using old webpage on them, but not family PC??? Header for the 'new' login is https://oauth.virginmediao2.co.uk/as/HulODx4Jk5/resume/as/authorization.ping More problems at VM??
Creating an app password for a secondary account.
Hello, I have a blueyonder email address and want to set it up on my new phone on the Outlook app. I cannot see a way of accessing the app password with the new O2 sign in system. My account is a secondary account - my father is the main account holder. I can log into "my virgin media" on my laptop. I click account settings, then virgin media mail settings. This takes me through to my Virgin Media O2 ID settings. When I click manage linked accounts, there is no option to change my app password, instead, it only says "add your virgin media account". If I go through this process, it attempts to transfer the main account to me, rather than adding my secondary account. If we log into the main account, it only lets you change the app password of the main email address, rather than any of the secondary email addresses. Any assistance would be gratefully received!Internet Intermittent/slow
This is Deja Vu - I make no apologies for using most of the post I made 2 years ago (with some amendmants) Hello - is there anybody out there who can advise me. I have been with Virgin for around 4 years. I am in CB3 Cambridge. Have a Hub 3 router, which was not great, so, around 3 years ago, following advice on this very forum, I purchased a TP Link Deco AC 1300 Mesh, with 3 nodes. I turned the router into a modem, fitted the Deco, with excellent results, speed up, dead spots no more - until 2 years ago. I had very slow, intermittent broadband. I went through the online help, rebooted and reset, which did not made any difference. I called the help desk . All they could tell me was that there are no reported issues, and that, as far as they were concerned, there are no problems with them. When pressed the (nice) young lady stated that as I was using third party equipment (Deco) Virgin would not engage with unless I disconnect the Deco, and turn the Hub 3 back into a router. I just knew that this would not make any difference. Then, after 3 days of intermittent internet, out of the blue, the problem dissapeared, and all was good. However, it has happened again. Exactly the same issue - and, not long after I signed a new 18 month contract. Nothing has been changed/altered at this end. As it is intermittent, it is fine when it is working properly. Any ideas/insights ? Thank you CliveUnable to log in to My Virgin Media
I have tried to log in to My Virgin Media as an existing (customer) 5 minutes ago on my laptop but a screen now appears that requires me to sign in or register for Virgin Media O2. I have entered the email address that I was forced to use last time I had an issue with my router, not my usual virgin media email address which is no longer recognised by your system, but another that I had to create so virgin media could ensure it was me. Now I am unable to access that secondary email address with the link that you have sent to that email address so that I can sign in or register for Virgin Media O2?????????????????????????????? What is going on and why can I no longer access My Virgin Media account as an existing customer? John (Account number 13696301)Universal remote (SofaBaton X1)
Just bought a SofaBaton. Only device I can’t get it to work with is my Virgin Stream box. I’m assuming it’s to do with it using Bluetooth and how you have to pair the remote. I’ve read a couple of posts on here, some seem to have got it working but I’ve tried those suggestions without luck. Can anyone definitely confirm they have a Stream box working with a universal remote? And how they did it?
