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Delete a blueyonder account
How do I delete a blueyonder account that I no longer use? I've been through the painful process of transferring my online profile for around 300 websites and just want rid of the old account that proves to be little more than a spam box.Lamondo732 minutes agoJust joined7Views0likes1CommentVM emails on Android
I have this same issue and have tried the advice given by Graham_A but still unable to add it to my Android. This is so frustrating as when I use my Gmail email address it just gives me emails that are in my Gmail account, not my Virgin Media one.lorrainemoreno4 minutes agoJoining in17Views0likes1CommentCan't sign in to VM account on Android since having to change to a Gmail email
Since being forced to change my log in details for my Virgin Media email to my Gmail email address, I can no longer access my Virgin Media emails on my Android as it says the password is incorrect if I type in the virginmedia.com one. But if I try to add it using my Gmail email address, it just loads emails from my Gmail account.lorrainemoreno5 minutes agoJoining in16Views0likes1CommentOne button on remote control not working
Hi, I've reset my remote control several times, but the problem persists with one button, it's the arrow left button next to the ok button, it makes moving the cursor very awkward when searching on catch up etc. How do I get a new remote as it's obviously an internal fault, I have had it for many years so has lasted well.rayafc7 minutes agoTuning in0Views0likes0CommentsRECEIVED NEW CONTRACT,NOT UPHELD STILL AFTER 2 MONTHS
Hi,wondering if there is anyone out there who can help me. I received a new contract that I renewed online on 08.01.2025, 1st month payment was wrong, phoned virgin, was told ma take upto 14 days to add to my account as online order,that takes it to 22.01.2025, this month nearly 3 times the price im suppose to pay billed.phoned virgin, passed from pillow to post,told this and that ,even emailed my contract to a virgin webchat customer service person, then to be told get intouch with someone else.ive got a written emailed contract from virgin media that there not adhering to.what do I do next when youre being ignored by everyone. I can honestly say I think virgin media has the worst customer service experience I have ever experienced.mac1712 minutes agoJust joined6Views0likes1CommentEngineer visit - left a phone behind
Hi, I had an engineer vist the other day to sort my landline - not due for digital switch but appears my cabinet had been disconnected. He had brought with him a plug in phone and I've just noticed he left it behind. How can I get this returned to him? Thank you Colingryphon214 minutes agoOn our wavelength16Views0likes1CommentD.D. DENIED-INSTRUCTION
My direct debit was returned unpaid. On the vigin page it shows the error - D.D denied instruction. I was in hospital and bounced by bill as I was in a coma. When I got out I sorted it all. Paid and was told everything was setup for me again. Now this happened. So I now paid the bill with my card (debit) but what will happen when next bill comes will it bounce again (even though I have funds in my account now??) thanksdawoodakram16 minutes agoOn our wavelength22Views0likes1CommentVirgin complaints form is faulty and unusable
I have a number of dissatisfactions with Virgin. I have sought to complete their online complaints form. The form is faulty and so you cannot make a complaint using it. I have attempted using four different devices two tablets, a PC and a phone and the same fault appears with each device. When you reach the section of the form where you need to fill in your first and second names, your account number and your address the form does not permit you to enter anything. Therefore you are unable to proceed with the complaint. I regret that it appears to me that this may well be built in to prevent people raising complaints. I will contact the communications Ombudsman to advise them of this issue.RobertRuse20 minutes agoJoining in24Views1like3Comments