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Old Landline Box inside
I have an old analogue phone line socket I would like removed as I have recently joined back with Virginmedia and obviously now gone digital. Is this something I can remove myself or would an Virginmedia engineer be required. It is not something I would generally call them about. The thicker white cable to the right of the phone line socket is a satellite cable, but don't use that anymore either. Cheers
Broadband keeps going off at the same time
Hi, I have a problem with my broadband going off, it has gone off 4 times in the past 7 days and each time it remains off (blue light flashing on router) until the early hours of the morning. For the past 3 nights it has gone off at the same time each night. I try to get in touch via your AI contact bot or whatever it's called and it fails each time. Last night after I went through all the checks etc with the bot it said I would be connected to an advisor and the wait would be 9 minutes. After 45 minutes I was cut off and it said all the agents were resting now! The one time I did get in touch with an advisor, last Wednesday, he said there was a localised fault and engineers were fixing it, obviously whatever they did hasn't worked and I am expecting my broadband to go off again tonight at 2035. How do I lodge a complaint with Virgin about this, it seems they don't want people to contact them so what other option do I have?New Forum..theme and design comments
What do you think Now we've lost a lot of facilities that used to be in previous Themes Post editing facility, gone Signatures, gone Users on line, gone Page thread view count, gone Page numbering, gone Video thumbs need cookie acceptance printed over the top of the thumb now Text messages showing in one column about one third of width of page on my screen Ability to view newest posts first in a long thread or to go to the latest post quickly, gone So far this is what I've noticed . Is this an improvement or not? Buffer6Un paid bill after contracted ended.
This is a bit of a long description but here goes. Around 15 years me and my flat m8 got virgin media broadband in the flat m8s name. After only a year he moved out but granted me permission to keep the broadband as long as I pay it. I have paid it for 15 years until early this year I moved abroad and my contract expired the same month I emigrated. I contacted virgin media beforehand to say I wouldn't renew. A few weeks ago the same flat m8 contact me to say he had received debt letters due to un paid broadband bills and it was affecting his mortgage abilities. How can this be if i informed that I wouldn't renew before the contract ended.SuperHub3 Randomly Rebooting
Hi there We have a SuperHub3 which just recently has started to randomly reboot. Tend to mainly notice this when working from home during the day. Not sure if it's a hardware or software issue but the network log is shown below: Time Priority Description 12/12/2025 00:20:58 critical No Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 11/12/2025 09:00:9 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057+voc-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 11/12/2025 09:00:9 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 11/12/2025 08:30:10 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057+voc-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 11/12/2025 08:30:10 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 08/12/2025 03:58:10 critical No Ranging Response received - T3 time-out;CM-MAC=4c:38:d8:21:c8:83;CMTS-MAC=00:a2:89:d1:36:3f;CM-QOS=1.1;CM-VER=3.0; 07/12/2025 20:30:8 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057+voc-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 07/12/2025 20:30:8 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 05/12/2025 15:14:6 critical No Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 05/12/2025 01:47:27 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 05/12/2025 01:47:27 Warning! RCS Partial Service;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 04/12/2025 15:04:37 critical No Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 04/12/2025 08:30:8 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057+voc-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 04/12/2025 08:30:8 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 30/11/2025 20:30:8 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057+voc-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;MTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 30/11/2025 20:30:8 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 27/11/2025 09:06:8 critical No Ranging Response received - T3 time-out;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 27/11/2025 08:30:9 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057+voc-b.cm modified;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; 27/11/2025 08:30:9 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=XX:XX:XX:XX:XX:XX;CMTS-MAC=XX:XX:XX:XX:XX:XX;CM-QOS=1.1;CM-VER=3.0; Any ideas anyone? Thanks LeeWhat we're watching now...Continuing
The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only Original What are you watching now thread So this is a new thread with a slightly different Tittle.... Continuing.... Planet X appears to be hidden behind the Sun in our Solar System What Made Spartans So Much Better At Fighting INSANE AI Video Generator you can use NOW! I Got Early Access to Suno's New AI Tool - Here's what I Did With It! Udio's New Feature is a Gamechanger for AI Music
Contract renewal removed add-ons
I accepted a contract renewal via email offer which was the same as my current package with all my current adds ons listed. The contract has just come thru and the Sky Sports UHD add-ons have been removed? Are they included by default now or have they downgraded my package slyly? How do get these reinstated at my original renewal offer price?Series link broken after replacement 360 box.
Hi, I have similar problems to others on this forum, just upgraded my V6 box to 360 software, no problems for a couple months, then had fault in box and Virgin replaced it with new one. One issue I have is some series links don't work which were setup on the old broken box, when I try to set these up a get error message:- " Sorry, we couldn't do this for you. Please try again later" Setting up new series link to other channels/programs no problem. I also tried Virgin Go app, similar problem, error message:- "Action not possible, your box is offline, Please turn on and try again." Again setting up new series link to other channels/programs no problem. I have tried all suggestions in this forum, Reboot HUB/boxes, restore factory settings etc no luck? It seems to have some link to the broken box, how do I get this sorted?
