Forum Discussion

jen77's avatar
jen77
Settling in
2 months ago

Can't register my virgin account

Iv just set of my o2 id. Trying to register my virgin account and it says my email is wrong, when it clearly is the same. Iv now been blocked for 24 hours from trying again. Iv wanted to add my disney plus and inly have 14 days to do that. Please help 

account
o2
register

4 Replies

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    2 months ago

    Hi jen77 thanks for posting although we're sorry to hear of the concerns you've raised.

    Can you advise if you've triple checked this and to avoid doubt, copy and paste the email? 

    Many thanks

  • Splodgie's avatar
    Splodgie
    On our wavelength
    2 months ago

    Had the same problem for days, VM is no help as normal, It's about time I stopped paying my bill as I have no account according to VM and found a new provider. Thank god i'm not with O2.