Forum Discussion

marktimson63's avatar
marktimson63
Joining in
8 days ago

Register Account

Still unable to register my new account!!

Have a constant spinning logo with nothing happening! 

Tried on everything I own and same problem.

Is there a solution to this?

3 Replies

  • Hello marktimson63

     

    Sorry to hear of the issues experienced registering for your Virgin Media online account, we appreciate you taking the time to raise this via the forums and welcome to the community.

     

    Depending on if or when the service where installed, it can take a few days to allow registration for the online account. Once this has been completed and all of the details have updated you should then be able to register.

  • Thank you Robert. Apologies for the delay. My service isnt being installed until the 24th April but I get endless emails from Vigin telling me to register!!

    Hopefully after install this will rectify itself.

    • Sabrina_B's avatar
      Sabrina_B
      Icon for Forum Team rankForum Team

      Thanks for the update on this marktimson63, that is correct, when your services are installed and the account is live you will be able to register for an online account.