Forum Discussion

Fifer9's avatar
Fifer9
Joining in
2 months ago

Account Issue

Did anyone manage to get this sorted ?

I am having same problem and given up on phone / online chat as been trying since 9 this morning.

 

Thanks

 

[MOD EDIT: Post split to create own thread. Fifer9 please provide more information so the Forum can help]

  • Can you explain what problem you're trying to solve?

    It's usually better to start a new thread explaining your issue, than tack onto an existing one.

    Fifer9 

  • japitts's avatar
    japitts
    Very Insightful Person

    Can you explain what problem you're trying to solve?

    It's usually better to start a new thread explaining your issue, than tack onto an existing one.

    Fifer9 

  • Trying for days to add Premier Sports but via box it constantly says Oops there has been a technical glitch. Please try again later or head to online account

    online  account has no option to add either and directs to chat but having spent all morning trying to call and chat (constantly kicked out when asked for WhatsApp) still no further forward. 

    I have checked similar questions but never seen an actual answer on how to resolve. 

    any advice appreciated ?

     

    • Nathan_B's avatar
      Nathan_B
      Forum Team

      Hi there Fifer9 👋 Thanks for your post 😊

      Sorry to see that you've not been able to get premier sports added. I'll certainly be happy to check if there's any issues with this. I'll pop you a PM to confirm your details.

      Regards

      Nathan