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Everytime I try logging in on to my virgin media account it asks me for Account Holder Last Name, Account Number, and i don’t know the Area Reference code and still haven’t received a letter from virgin media regarding that if anyone can help me out please that would be greatly appreciated16Views0likes4CommentsOld email address hacked
I left virgin media over 2 years ago and thought my associated email account would be shut down after 90 days. unfortunately I have just realised it hasn’t and has now been hacked and I am locked out of it. I need help to get this closed down urgently please. Thank you20Views0likes1CommentEmail address still connected to old account.
I have just rejoined Virgin Media. I am still using the same email address as my old account. This therefore means that every time I login to My Virgin Media App I’m met with my old deactivated account meaning I can’t make an changes, or see any of my new account details or package contents. Can you help please?Solved32KViews0likes30CommentsAccount not logging in
I NEED HELP ASAP PLEASE :( Everytime I try logging in on the Virgin Media Website and connecting my Virgin Media account with my 02 accunt, it asks me for Account Holder Last Name, Account Number, and Area Reference, I enter the correct details. I specifically make sure that the details match with whats on the bill and also on the app as well but it is still saying that my details do not match. It has locked me out until tomorrow. I dont know what to do. someone please get back to me as soon as possible!123Views0likes9Commentsmy virgin media app/o2
Hi I have linked my virgin media app with the o2 (VM02) with my email (Gmail) then when i have gone to access my blueyonder email it says i cannot access the email as i have not linked them tried changing the email to the Gmail but then comes up with no account found you only get 5 attempts to do this before you are locked out till the next day Virgin says clear cache and wait 2 hours this did not work either Can anyone advise or help Thanks Carla31Views0likes1CommentEdge browser problem on Virgin
A problem has recently cropped up in my Edge browser with the Virgin website. Some buttons, i.e. 'Chat to us now' no longer work. This seems to be related to strict Mime checking of the website script implying that the script does not strictly follow the Mime format rules. The button works correctly in Firefox browser so I will swap to that for now.55Views0likes4CommentsUnable to stream and Visit My Virgin Media
Like a lot of people who have had accounts for 10 years plus this new Virgin Media/02 Account thing has been very frustrating not being able to stream the Premiership and NFL if i can get the answer to 2 questions it might work Account number apparently is a 9-digit number the account number I can find is 12 digits Area Number no idea why is there not an area number calculator ?? My address is [REMOVED] Thank you for your assistance81Views0likes6CommentsUnable to log in to VM
I've an issue trying to connect to my account online or via the app. I've managed to reset this, but it asks for an account number and area code to attach my account. Unfortunately, as I have had no written contact for about 20 years, I am unable to locate my account number or area code. I would normally get it online, but as I now need it for online access to be permitted. Can someone supply me with the account number/area code? Thanks. DaveSolved147Views0likes7Comments