Recent Content
Constant issues - WiFi
I'm having constant WiFi connection issues- tv boxes dropping out- WiFi telling us to check password even though it's correct. I've gone on to the app to trouble shoot the Internet AGAIN and it's not even checking the right area- called up- and it says my postcode is wrong and my password is incorrect so I can't verify myself..! Promised a new router today which hasn't turned up. What on earth is going on?! [Mod - title edited for clarity]
Virgin Media web page my account not showing my correct post code [Mod- under investigation]
After signing into my virgin media account , its says checking the service status, but doesn't show the correct post code where I live. Tried signing out and back in again and it then shows a completely different past code. Anyone got any ideas as to whats going on? I'm using Microsoft edge on Windows 24h2 [Mod - Under investigation. Internally logged]New Customer Virgin App
Morning all, Just looking for some help please as cannot see anything online and i think i might be loosing the plot. This is my first month with Virgin, which has been good apart from the Virgin app for my mobile is in a constant loop at the sign in page (below, if i click sign in it just comes back to the same screen) - i have not been able to use it and have tried the usual delete cash, clear history and delete and redownload but I am just stuck on this screen constantly. I can access the router via the direct url but i wanted to use the app to access the additional features. Is this something which needs to be verified by Virgin, as i doubt its because im on a samsung. Thanks in advance. NickMarly 67
I was a loyal member of virgin. But for over a year I couldn’t sign in to any apps or any sites. I wanted to leave I had enough 3 month ago ayisha b told me she would help me. She sent me out memorable word and I confirmed I wanted to leave. But instead a Matthew took over and was no help . So for 4 months or more I have had no services from virgin.i told ayisha I would pay last bill but that I wanted to leave. Now out of the blue I am receiving bills again yet the system isn’t even connected to my tv.what do I do
