I need to re-set password on secondary email
I need to re-set the password on my secondary VM email account. I can't log in with it ... because I have forgotten it. the VM site tries to force me to login using the email that is used to access My Virgin Media account and change THAT password i.e. my primary email address - I don't want to change that password... Please advise.. TIA56Views0likes3CommentsUnable to reset password
Issue: I am unable to reset my password as the password strength is classed as “invalid”, even when using passwords generated by a password generator. I am therefore not able to reset my password and access my virgin media account. Reproduction: 1. Open the MyVirginMedia app 2. Select “Broadband tv and phone” 3. Select “Forgotten … password 4. Follow the link provided in my email to the reset password page on virginmedia.com 5. Try to choose a new password Result: No passwords are valid. Password strength is ”invalid” even when meeting the password criteria. Expected: A password can be set and password for my account changed.Solved27KViews0likes37CommentsMy virgin media login
Hi I need help logging in to my virgin media account please. I have a new account but it’s using the same email as my old account was. When I go to login my password doesn’t work and when I try reset it, it simply won’t let me. I can’t register again as it says the my email is already registered. So I think I have to accounts active with same email which is glitching it. Thanks1.5KViews0likes1CommentCan't signup for VM account at all - always gives password error
Hi, I am not able to register my Virgin Media account. it always gives following error "Sorry, there was a problem registering that password. Please choose a different one." I tried phone, laptop, different browser, incognito browser, all different 20+ passwords, with different lengths and combinations. It never takes it. This is my first time ever account on Virgin Media so, email was never used before. Can someone please help me on this. Regards467Views0likes0CommentsUnable to register on My Virgin Media
Hi - I am unable to create a My Virgin Media account and get the following error - 'Sorry, there was a problem registering that password. Please choose a different one.' I see several other users have had the same issue. Is there a way to resolve this? It has been over 72 hours since the service was activated and I have tried all the suggestions given on other similar queries (using a different browser, clearing cookies etc).1.3KViews0likes5Comments