Password reset
We have been customers for a long time... My wife and I both have blueyonder.co.uk email accounts. As account holder, I initially set up sub-accounts (email addresses) for my wife and each of our children. I used to be able to see these and manage passwords (in fact originally, only I could do this - they couldn't manage their own accounts). I cannot find this page anywhere on my account details. My wife has a new laptop, and cannot remember her email password (not something you use very often when emails are synched onto a computer) but we can't find a way to either recover or reset this. The account is still active and on her iPad, but it doesn't show the password. Any help and advice?? Thank you!
No longer have access to a Blueyonder email account
My daughter can no longer access her blueyonder email account. She can remember her password and the recovery email doesn't appear to be hers. I am the Virgin Media account holder and have been for more than 30 years. Would appreciate some advice on how she can view her emails. Many thanks.
Email not sending - Correct Server Settings
Can someone please help. I am going mad with this and going round in circles. Recently my emails from my outlook app have not been sending and now emails from my desktop outlook at not sending either and I am being prompted to enter a user name and password. I rely on my emails and the only way I can send email is through the webmail. I have had a virginmedia account for years now. Emails are coming in but cannot be sent. Please help. I tried to phone 151 but there is no option for email assistance anymore. The pop up box to enter these details is consistent and it is annoying to say the least. Would it help if I uninstalled and reinstalled Outlook?
Can't log into skysports
Hi, All of a sudden I cant login to skysports(endless loop of email verification), so I logged into my account and went to account settings there i had to create a passkey and link virgin account, but I still can't login using a passkey. I also can't create a password in my account settings as it just hangs! Help!VM O2 Account Linking
We have all seen the large amount of new customers not being able to manage there account. Is there some way for the team to fix this as some seem to get a private message. As well is there a ETA for a fix, or is the only option to those of us within the 14 days, cancel and move on to another provider? In advance I have checked the FAQ links that have been sent out and did not help address or fix the issue at all Any help or I, and I’m sure others, are just going to have to cancel and move onBlueyonder.co.uk and Virginmeda.com email address issues.
Hello I have a new phone and cannot access my blueyonder or virginmedia email addresses. I have forgotten the passwords, and when following the help on website for forgotten passwords, it goes not recognise the accounts, they are both sub accounts, and now not showing on the main account. I can still send/receive emails from the relevant addresses. Please help