Recent DiscussionsSeeminlgy locked out of account? Hello, I went to check my e mail this morning as I do every morning and for some reason I was logged out of my account, it's always logged in and has never randomly logged out before. I went to sign...Resetting Password or recovery email address on secondary account Hi My husband's blueyonder email address was compromised about a month ago, we spotted emails being sent from it to his mobile provider asking for a PAC code - presumably so they could take over hos...Resetting Password or recovery email address on secondary account We have been trying to reset the password on my son’s @ntlworld.com account very unsuccessfully. We have tried the “verify another way” and the verification email is one that we don’t recognise and t...No option to generate app password Hi, I have recently swapped over to a new phone and need to add my virgin media email to my Gmail app. It tells me that the password I am using is incorrect and from the looks of it I need to genera...NTLWORD PASSWORD Dear VM Team I am unable to log into my very old ntlworld account and cannot remember the password. As with others it suddenly asked for my password. I have a new media broadband account, however ...Cannot login to my ntlworld email I use Thunderbird on my desktop and outlook on my mobile phone to access my primary email account which has an extention of ntlworld.com. On my desktop i can receive emails but cannot send, on my mo...email account still active I have been trying to get my account fully closed. It has been more than two years since I left because of moving home. Unfortunately, Virgin Media does not work here. I have called customer services...Ntlworld e-mail - lack of ntlworld e-mail problems again today. I wonder what is wrong this time? Virgin Media - not able to access email account What the hell is going at Virgin Media? Lost access to emails in June/july 2025, After having complained on numerous occassion's was able to access email account once more. Then a fortnight ago bac...Unable to reset password I have been logged out of my emails on my phone, when I gone to enter the password nothing I put in is correct. Went to the virgin website to do 'forgotten password' I put in my email which is a vir...
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