Locked accounts
Hi, Last year I had one of my email accounts locked, I asked for help & found out that I needed to provide another email address to regain access to that account. I've now just been locked out of multiple accounts today with the same message, does this mean I've got to make up new email accounts to regain access ?? I just don't understand why Virgin Media keep locking people out of their email accounts when they're being accessed just so they have to make another email up with another provider so they can regain access again... its VERY frustrating !!!! Any help or advice would be grateful please.78Views0likes2CommentsCannot change VM primary email
I am trying to change to my primary VM email account. I click the email field from the VM account page and get this: I put the desired new email address in, and get this: In no place, anywhere do i have communication from VM. Not in any inboxes, spam folder, anywhere. Help!24Views0likes2Comments403 Forbidden
Hi team. One of my email addresses has been used by a member of my family and they accessed it using Microsoft Mail, which has now been discontinued. I'm trying to access the email address through My Virgin Media (Quick Link to Virgin Media Mail) but getting the 403 Forbidden message. Can someone please help me access the webmail so I can organise a new email client for my family member? Or perhaps there's another way to manage this email address? Thanks57Views0likes5Comments