Forum Discussion

DeeGee7's avatar
DeeGee7
On our wavelength
2 days ago

Still cannot get e-mail

ntlworld e-mail problem for the past fortnight have been unable to access e-mail.

Log-in to virgin media site no problem, try to log in to e-mail and get FORBIDDEN.

What the hell is going on. Will anybody sort this mess out?

email
ntlworld

2 Replies

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    44 minutes ago

    Hi DeeGee7 
    Welcome back to the Community Forums. 

    We can see that you've another thread open that you're receiving support on. We ask Community members to not open multiple threads on the same issue. This is so we can offer help and advice within one space and save from any confusion and repeated requests that can cause issues on the account which may delay any resolution. This also helps other members in finding all the support they need in one space should they have similar questions/concerns.

    Should you still need support on this, please respond on your already opened thread where we are already assisting you on this concern.