e-mail received about virgin.net account to be deleted
Hello Community.
I have received two emails telling me my virgin.net account will be deleted soon as I "am no longer using VM" services - but I am an active VM Broadband account holder.
At first I thought these were spam or fishing e-mails, but it seems others have had them too.
I do not understand what is going on, am hoping that there is a resolution to the issue.
Please, is there anyone who can help?
Chris
If you have a VM broadband account, your options are summarised below
https://community.virginmedia.com/t5/Email/Concerned-Virgin-Net-eMail-Users/m-p/5575739#M279991
but you need to discuss the specific details with a VM forum person who can go through it with you for your individual circumstances. One should reply to your topic within a few days.