i have 2 tickets already open for this, its happened before, temp resolved but has happened again
all the resets dont work, still the same thing
im considering changing my supplier as i need the emails to work because they are attached to bills, important work etc.
help
i also have this issue and i cannot get into my email account, it contains all my work stuff and i need to access asap. i have had 2 tickets raised so far and no solutuion
i am considering canceling my account
im considering changing my supplier as i need the emails to work because they are attached to bills, important work etc.
You don't have to move ISP, but you can move your email to a non ISP tied mail service, e.g. Outlook, Gmail etc. Just archive off the mailbox and setup a forwarder to your new mailbox.
I can't get into my virgin media emails still
Changed my password and few times to try and resolve it but still no good
Do you have a paying account with VM for Broadband?
Are you using Webmail to access?
Have you setup the new VMO2ID user account?
i have tv and broadband with VM yes,
i have been using the virginmedia.com email adress i was given, now im locked out, says forbidden when im trying to access it
i think i do use webmail ... i just log onto my account via my phone or PC
the only other thig the Vm team got me to do before was add a second email address just so i could log into my actual email adress systems ?? if that makes any sense
it was the VM02ID that i had to use another email adress to log onto it, i used to use my virgin media .com email address but now i have to use a 3rd party one (i think thats what they are called) to log in, then it takes me to my emails that are my original virginmedia.com email address, the one i have used for 9 years now
any ideas Adduxi??
Hi Robkat1
Welcome to our forums, and sorry to hear you are having issues when trying to access your mailbox. We truly want to do our best to help from here, as we understand the frustration caused. To best look into this, we are sending you an invite to direct message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
