Blueyonder and virgin media email

Question

Hi,&nbsp;I always logged into my virgin main account and email with the same log in*******@blueyonder.co.uk, I was then forced by virgin to use a non virgin email to log in to my main virgin account which also logs me into my email.&nbsp; **********@tiscali.co.uk.&nbsp;&nbsp;I now get all my virgin related messages and bills to the tiscali email which I don't want but perhaps I have no choice?&nbsp; &nbsp;The other issue I have is I have several virginmedia email addresses, some no longer used and some I still really need but I can't access them?Please helpthanks, much appreciated

Terrap · Answer

Not sure but I think you need to set up separate VMO2 IDs for each of your virgin media email addresses.

Like you I have blueyonder email addresses - you say the Virgin forced you to use a non-Virgin email for your login. How did that come about ? did your blueyonder address not work, or did you contact Virgin and that's what they said or did they contact you ?

Philstringy · Answer

One day I couldn't log into my blueyonder email, called up Virgin and they said I had to use a 3rd party (non virgin / blueyonder) email account to sign in to my Virgin media account..using this the tiscali email now signs into my blueyonder email and my Virgin account.&nbsp; However I tried today to get into one of my other Virgin email accounts and I can't work out how to do it anymore.&nbsp; How do you sign in to your additional email blueyonder or virgin media email accounts?

John_GS · Answer

Hi Philstringy&nbsp;
Thanks for posting and welcome back to the community.
Sorry for any email issues.
For any secondary accounts, you'd just log in with the email address and password :)
Let us know how you get on.

Philstringy · Answer

Hi,If it was that simple I wouldn't have posted.&nbsp; If I log out of my email I then have to sign back in to my virgin media account, when I log back in to my virgin media account and click email it logs me back in to my main email account!&nbsp; Something has changed and I'd be very grateful for help getting into my secondary emails accounts.Thanks , much appreciated.

Kath_P · Answer

Hi Philstringy,&nbsp;
Thanks for coming back to us on this one.
Each email address is that you have with VM would need it's own VM O2 ID. You would just sign in to each ID then to access the emails through webmail.&nbsp;
If you want to access the email addresses via an app or mail client, you would need an app password. You can generate this for each VM O2 ID by following these steps: Click on Account settings &gt; Identity &amp; Security Settings &gt; Select Manage your products &gt; Select Manage email app password &gt; Click on the blue button 'Get New Password'.
Many thanks,&nbsp;

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Blueyonder and virgin media email

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