403 forbidden error
I get a 403 forbidden error attempting to access email or my account from the My Account pop up links on the top right of https://virginmedia.com . I am using Both Chrome and Safari on iPad. I was able to access email ok until some point last week. I am using a North American ip address. Note that I am not prompted for a username and password, so the account reset hints elsewhere in this forum are not applicable. Error messages follows: The requested URL was rejected. Please consult with your administrator. Your support ID is c5b17a58-51e5-45a2-823e-32a45803926d Error 403 - Forbidden F5 site: pa2-par [Go Back]The requested URL was rejected. Please consult with your administrator. Your support ID is c5b17a58-51e5-45a2-823e-
Ntlworld email
Hi, I have just realised I still have an Ntlworld email that seems to still be receiving messages. There’s a lot of junk in there and it’s been years since I used it so for security, I just want it fully closed down. I don’t recall the log in details but can still access from my phone. Does anyone know how to just fully shut it down? I haven’t been a virgin media customer for year so I’m surprised the account still exists! thanksDeliberately delayed access to email accounts??!
Can someone tell me why Virgin Media are deliberately delaying my access to my primary email address *@virginmedia.com address? Virgin, are you that incompetent and so determined to procrastinate (DELIBERATE DELAY) a fix for this most frustrating problem! I have waited 2 weeks so far! STOP DELIBERATELY DELAYING AND PULL YOUR FINGERS OUT!!!!!
Email login page won't load
I'm trying to log in to my email but when I to go to the VM home page it loads then almost immediately the page disappears and I'm left with a blank screen. I've tried from the main homepage and the email landing page (myvmo2). This has been like this for almost a week, can anyone suggest what the problem could be please. It has been working OK up until a week ago (usual slowness etc), nothing has changed at my end - same OS, same browser etc. As an aside, when I tried to publish this post I kept getting this message - "Content Not Published Your post contains invalid HTML. Remove the following invalid tags before publishing: span (aria-level)" no idea what it means and no way of finding out. Had to retype post into a text file and copy an paste it back into this postUnlinking An Account From a VMO2 ID
Is it possible to unlink an account from a VMO2 ID? I cannot gain access to two of the three email addresses, I am told I still have, as webmail. Apparently I have a 'sub-user' account linked to my ID and not an 'Admin' one. I'm hoping I can get a straight answer here. I spent an hour and a half on the phone yesterday and for the last half hour someone in 'support' with remote access to my PC messed about on it getting nowhere fast. He said he would stop the call and phone me back 'in a minute'. I'm still waiting. It seems to me the whole setting up a VMO2 ID exercise has been designed, at worst, to weed out so called 'Orphaned' accounts and instigate a mass closure of customers' mailboxes. It best, it is designed to so frustrate email users that they will give up hope of ever seeing their mailboxes again and move elsewhere. Please someone, prove me wrong.Unable to access virgin.net email
I’ve been unable to login to my Virgin.net email since mid July as it was not associated with a live Virgin Media account as I login using my Apple email. Had many long calls with VM to associate my live VM account with my old Virgin.net email and they say they have now added to Virgin.net email to my account. Was also asked to change my Apple login to a 3rd party account, so I changed it to my Gmail email. Still unable to login and it was left that technical would be looking at this, never heard anything back so called yesterday. Was told that was an outage on all Virgin emails and to try again in 72 hours but I am not holding up much hope. Anyone got any other other ideas?
Need assistance from staff - account security risk
Last month, I was abroad and tried to access my VM webmail on my phone as usual when I was met with a different looking screen that was more white and blue in its colour scheme. I think it was the same screen I have had before several times that seems more like a backend VM webmail security screen to confirm login again when my sessions with webmail have sporadically been timed out. Sometimes, I can even refresh or 'Back' out of this screen and into my webmail as normal. (Anyone know the screen I mean?) Anyway, this screen was instead now telling me that I needed to create a Virgin Media O2 ID by linking my VM account to my O2 account. It all seemed official as I had been trying to access my webmail from the same webmail tab that is always open on my phone. I recall going through the motions with this and setting up an O2 ID and finally getting into my webmail again, and I had a text confirmation of this being completed. However, I was in such a panic about not being able to access my emails abroad when I needed them that I wasn't fully checking and it looks like I have an O2 ID confirmation from what appears to be a standard mobile number. Can a member of staff please contact me so that I can check whether my account remains secure and discuss this in further detail?
