VIRGIN ON THE RIDICULOUS
What on earth ARE you doing VIRGIN?
Your EMail system is in total disarray!
We have three laptops, all up to date on Windows 11 and all using Outlook to access. Each one is now suddenly treating the connection very differently! Only one is now working to a virginmedia mail address, so forget it being only a legacy address issue. That one also still currently works to a very busy ntlworld address used for Freeware user contact. The other two have totally differing actions from the same virginmedia address, one now telling me there is unread mail, but not displaying it on Outlook OR online web access.
This does not include one ntlworld connection severed without warning a year ago now, Despite numerous requests, NO help given, NOTHING offered. This was my wife's account used for extensive volunteer work, inc elderly and disabled people access. Killed stone dead without warning. It took months to get an alternative EMail system working elsewhere as many mail recipients just could not cope with the no warning sudden loss of all comms.
SO, from other posts here and elsewhere numerous people are increasingly experiencing this sort of disaster from VIRGIN.
Well, there IS a next stage if this unhelpful lack of action continues, and that is to go VERY public.
Virgin customers might like to be aware that I have in another location due no cable available have SKY inc SKY EMail. Its been faultless.