Recent DiscussionsEthernet cable help I’m looking to use an Ethernet cable for online gaming, is it as simple as sticking one end into the hub5 and the other into console? Or, would I need to change any settings on the hub for my consol...Wifi Booster burning out socket Hi, we've had our booster for a few months now and after taking out the plug the other day, we have noticed that it has left a black residue on the socket and wall, so obviously we have stopp...Consistent high ping and packet loss. For the last couple of months I have been having high ping and high packet loss AGAIN on ethernet connection. I use the internet for gaming, streamer and for work (which is a problem right now). I pa...Redo the cables for broadband connection Hello I'm in the process of fitting new windows. My broadband cables currently run through my old windowsand would like to know if VM can redo the cables via drilling the hole through the wall inst...Internet cutting out during Teams calls Dear Sir or Madam, Whenever I work from home, almost every single time I use Microsoft Teams to have video call or meeting for business, my internet seems to cut out at some point during the call fo...My 5x Hub has died and I can't talk to anyone in Virgin about it My 5x Hub died completely at some point yesterday. It smells burnt, no lights. When it died it tripped all of the sockets downstairs. I called the contact number in the app at 8am but it just told ...Wifi pod has disconnected and won't reconnect Hello, I've had the white wifi pod for 2 months now and it's been working great, up until a few days ago. The light is now constantly flashing white. I've tried resetting the hub 3 , both on the con...Wifi pod plug (For the attention of a Mod) Hi, is there any chance I could have a new plug sent for my wifi pod? My dog has chewed through the cable. I have tried to get one online, but despite ordering the exact ...Wifi pods not connecting to new hub I've just received the new hub 5 after upgrading my VM broadband. The signal is still very poor in parts of my house and now my wifi pods won't pair with the new hub. I've tried rebooting everything...Switch account on app Please can a member of the forum team please get in touch I have moved house and need to change my virgin app login to the new contract number. The connection was also supposed to be turned on today...
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