Recent DiscussionsHub 5x Modem Mode OK Virgin! Please.. I need someone to confirm if Modem Mode is coming soon? I just got installed yesterday, I'm on 1GB Full Fibre and based in Ireland. I've spent a considerable amount of time rese...Stupid emails about returns and charges For the third time in a few weeks I have had an email telling me I have equipment to return. I do not have any equipment to return. They are threatening me with a £65 charge if I don't return the kit...Errors, could a VM have a look please. I think there is external noise. The errors are intermittent and come in bursts. 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 22...New to Virgin Gigabit – Router Placement & Ethernet Setup Advice Needed I just had Virgin Gigabit internet installed today. The router ended up at the furthest point from where I actually need it - not the installer’s fault, but the “ground” team who laid the exterior ca...WiFi keeps dropping out for new device Hi, wife got a new phone and the WiFi connection kept dropping. Other devices weren't having this issue so she returned the phone. She's bought a new phone, completely different model and make, and i...NE34 outage - now over 3 weeks Is there any information on a true resolution date for this? I've been told 6 times "We have identified the problem and an engineer is on the way. The estimated repair time is now..." 17/06 13:15...Hub 3 Replaced with Hub 5 Hub replaced by VM Tech Hub Status Network Diagnostics shows all wifi connected devices have low signal strength and recommends moving them closer to hub. Devices are not identified but assuming list...VPN Connection Keeps Dropping Out I have read numerous articles and discussion acknowledging there is a known issue with Work VPN connections continually dropping out using VM Fibre 1Gb - I have a Hub4. It is directly connected to m...Wifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...XGSPON, realspeed reactivated now back to half hour disconnections When I first upgraded to 2gig, I had hourly real speed tests causing a few ms disconnections extremely annoying I'd get disconnected from games, voice chat I eventually got it turned off, but since 3...
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