Recent DiscussionsRed light on hub - again Sorry I know this is a common issue, as I've been reading on here about hubs with red lights - ours seems to switch fairly regularly between red and amber. I have tried reset and rebooting it, with n...Getting BAD packet loss In the last couple of weeks I have been suffering from intermittent packet loss. To fix this I have had to reboot the VM Hub to set it back to a usable mode. It happened again this morning .. this ti...Latency spikes every 12 hours, all the time Hey all Just a question of curiosity I guess. I figured I'd ask here rather than wait in a queue and call VM directly, as I'm mostly just wondering if anyone else has had the same issue. I've notic...My internet was cut down by mistake for more than 3 days. 15th January: Virgin Media cut down my internet by mistake. 16th January: Complained to their customer service staff Anjali and Anjali's supervisor, they assured me that "I will get the services ...Hub 5x no Modem mode Another very disappointed customer who was sold on the idea I could use my own router and equipment multiple times I asked about modem mode. I even queried about existing customers saying its not ava...VM Connect - unable to log in Never used to have a problem with the VM Connect app, but at some time a few weeks ago/months ago it stopped working. I’m unable to log in, and go through the never ending loop of attempt login onl...My newly installed hub 5 won't work with my ring doorbell devices. My new Hub 5 works really well with all of my network-enabled in-house devices - mobile phones, central heating systems, radios, TVs, etc. but not my Ring door bell. Why? Red light on Virgin Media Hub hi, I have a solid red light on my virgin media hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time t...SolvedVirgin Media Hub 3 + modem mode + TP-Link Archer C6 Router WiFi AC1200Mbps = not working Like many, I have been using the regular hub 3 and finally got fed up because its wireless signal is just ... abysmal throughout the house. Extenders didn't work well, so I bought this TP-Link Archer...Constant Red Light on Hub I also have this issue. Done everything suggested but still red. Can someone from support please contact me to arrange a replacement hub. Thank you.
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