Recent DiscussionsCancelation complaint I had moved properties in Feb 2025, I notified viegin and was told at that time i would not have to pay a cancellation, due to not being able to drill holes into the property, I then called again and...How to disconnect connected devices & DCHP modifications Hi, I am becoming increasingly frustrated with Virgin Media at the moment where I want to throw it out the Window:- It started when I wanted to change the DNS servers on my router to Cloudfare via ...Bad wifi connection Recently we have been having problems with our wifi in the house upstairs, it drops out constantly and we are unable to get wifi at all on devices upstairs. Please advise, thank you. How many WiFi pods I have a hub5 and 3 white pods and 1 black pods. The WiFi pods all connect ok and function most of the time but randomly lose connection about once or twice a day . can I use 4 pods with the hub 5 ...Errors, could a VM have a look please. I think there is external noise. The errors are intermittent and come in bursts. 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 22...WiFi Pods Does anyone know how to actually order the WiFi pods? I have upgraded to the right WiFi package, ive run speed tests which show a poor signal in various rooms, but the app just sends me to a generic ...VM Connect issues. Up until about 2 hours ago (8pm 2/8/25) I had had no issues with using VM Connect, now I can't get the damn app to recognise my details. I have recently been on the receiving end of someone attempti...WFfi Booster Hello, I had an engineer here a week or so ago to fix my V6 box and while he was here I mentioned the wifi is terrible and keeps dropping out (we are not in a big house). He said that I should be a...Faulty modem & IP problem. I have the Hub 5 for 1GB cable that's been running great until a few days ago. I run the modem in modem mode as I use my own router which hasn't given a issue in speed or coverage. However, the virgi...Port forwarding Since moving to Virgin from sky my WD MyCloud Home device isnt working. The device is showing as offline. I have set the mac address to a dedicated IP address. I have also forwarded ports 80,443 an...
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