Recent DiscussionsHow to get free upgrade to Superhub 4 I have a Superhub 3 with code TG2492LG-VM and Virgin are saying I can get a free upgrade to a Superhub 4. How does one do this? Do I have to contact them on the phone or is there somewhere on the V...Hub 3. Confused Hi Will try to get thru to Virgin but last time took ages. just wondered if anyone had come across this. In the last few days, noticed a newspaper item saying that if you have Hubs they may be elig...Micro-outages, loss of all internet frequently Headline : All devices lose Internet 3-5 times most days. This began before Christmas, was completely absent for much of February, but has returned. No issues are ever shown in MyVirginMedia app a...Faulty WiFi Pods - Overheating Hi, about a week or so ago, the fan on my Wi-Fi pod started running constantly. Then two days ago it stopped and the white light started blinking constantly. I went to unplug the pod to try a reset ...Are Hub 3s being retired? I saw a news article today about older broadband hubs being replaced. Mine is a Hub 3 and when I went onto the page mentioned in the article to check if mine is included it says that my hub needs rep...VM 1 Gig unusable for anything but Browsing and downloading. Hello Since having Virgin installed I am unable to do anything but browse the internet and download games. I cant Voice chat with Friends, Cant Play any game due to Jitter and packet loss. I am Wir...No Broadband for weeks We've had no broadband for weeks in the CF5 area of Cardiff. Does anyone know why this is? Tech support next to useless. Keep advising it's a fault and will be fixed the next day which has been going...Service outage I am in the colindale nw9 5by area. I am trying to report a broadband tv phone outage. The app states no problems and the virgin helpline states no issues. Broadband box flashing red. Please help. Virus scam received via WiFi I am constantly being bombarded, on my Dell laptop, by spoof messages appearing directly in both Chrome and Edge browsers - not emails. These messages claim that I have been infected with a virus an...Virgin Media Support is useless Right then, this has been a bit of a kerfuffle with Virgin Media, hasn't it? To make matters worse, I also work from home, and these ongoing issues have been directly impacting my ability to do my jo...
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