Recent DiscussionsFrequent Network Disconnects I have daily & random outages where the access to internet stops, the WiFi is fine but no access to www. an engineer came yesterday & said there was dust on the optic cable & cleaned it. today it...Hub 5 change DHCP range Hello all, Just upgraded from a Hub 3 (DHCP range 192.168.10.10 thru 192.168.10.250) to a Hub 5 My problem is I can't see where to change the penultimate digit of the DHCP range from 192.168.0.x ...SolvedWiFi Pods!! Hi. I am having a nightmare trying to get some help ordering another wifi pod(s). I have received my first one and still having bother. I work from home so I need a strong connection and I’m already ...NEW PACKAGE - upstream channel missing HI, so been with virgin since the 90's at multiple addresses, just phoned the diabolical phone number for help and got none and i think lies on recorded call. 2 days ago i renewed on live chat which ...How many gigabytes I have downloaded and uploaded every month? I want to know how much I have used my broadband. For example, how many GB I download and upload every month? Is there a way I can check or obtain this data? Hub 5x No 2.5GHz WiFi Detected after factory reset. I had to reset my HUB 5X yesterday and in doing so I no longer have a 2.5GHz wifi band. I had renamed both 2.5ghz and 5ghz's SSID's with two unique names but my devices could only detect the 5GHz co...Card in door from engineer I’ve had a call in the door from Virgin saying “We need to fix your Virgin Media services” asking to call 151 to get them back to get things sorted. Anyone know how to navigate the impossible option...Poor idle latency and upload speed I am pretty sure something isnt right with my connection (see last few days) Monday Tuesday Wednesday Thursday Today SpeedTest Any ideas? Looks like I need an engineer...Red light I have a solid red light on my virgin media hub.I’ve also been having issues with my WiFi dropping on a regular basis. I have done a reset of the wifi router recently and have taken out the wires and...Upgrading hub and mixing wifi pods Hi I have M500 Volt broadband with a Hub 3 router and two black Wifi Pods. I have just ordered a thrird black wifi pod to boost speed/reliability in my bedroom. Virgin say I can only upgrade my Hub...
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