Recent DiscussionsLow speeds Hi I'm paying for 250Mbps but currently only getting 96 Mbps download on ethernet and slightly less on wifi on my main pc what can I do? 192.168.0.1 NOT WORKING I cannot access 192.168.0.1 since having my computer repaired and taken back to factory settings. Message states 'NOT SECURE' when trying to access I am trying to reset HUB 3 settings and cannot mov...Signal booster I have had a signal booster for a number of years and it has recently stopped working. The lights no longer come on on the main booster, meaning that the upstairs booster can't connect. Can anyone he...Virgin media online security not working Looking for some help as I feel like pulling my hair out. Trying to set up online security as my eldest is getting older. I've been trying for the last 4 days and I'm getting no where. At no point ha...red light on media hub Hi A permanent red light is lit on my virgin media hub. Tried reset etc and no change. Ive spoken with chat and they just tell me to monitor it. Appears to be causing some intermittent wifi connecti...Replacement old junction box and wifi hub relocation Hi, I want to move my wifi hub from the front sitting room to the hallway in order to get better wifi coverage throughout my house. Also, I want to get my very old ntl black junction box replaced wi...Lost downstream channels Bit of a weird one this morning. Noticed at 8:46 that things were running a little slow so I went into the hub to check and can see I've lost three upstream channels. There's usually five at 64 modul...NE34 Intermittent Loss For 3 Days My family and I work from home and cannot work due to this issue that's now into day 4. As you can imagine we're very frustrated and would like it fixed asap! Can anyone at VM give me any informa...Getting HUB5 into modem mode issue Hello My current setup is a HUB3 running in Modem Mode connecting to Velop Mesh which is working fine. As part of an upgrade I just received a new HUB5. After connecting my laptop to the 2.5Gb Por...SolvedPACKET LOSS/DROPS I've been having issues where my connection experiences spikes and complete dropouts, 30 minutes apart. I have been running BQM since Friday 6/6/25, as you can see in the attached graph from 8th-9...
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