Recent DiscussionsHub 3 to Hub 4 free upgrade? Hi I've had the Hub 3 for years now, I'm on M250 Volt. Just lately I've had issues with signal, Virgin have supplied me with 2 WiFi pods, but I now have to reboot the hub at least once a week because...Isnt the phone support against the GDPR? When you call for a phone support because there is a technical fault you never get through to a human and the robot just hangs up on you after doing "a couple checks". Thats it. You dont ever get t...VM vs OpenReach Opinions We've been a VM customer for years, Telewest before that & Birmingham Cable before that back in the 90s. Our broadband started out as a 256K trial many moons ago (IIRC) and has been 'speed doubled' ...New contract, new hub ? Just renewed my contract but dropped TV and phone and just have broadband which I have increased from M250 to the M500 package. Will I be sent a new router? I currently have a V3 and tests show it re...Connection intermittent for 3+ weeks because ‘known issue in the area’ My connection has been intermittent (read: pretty much useless for work or streaming TV without issues) for 3+ weeks now. Whenever I log in and check broadband issues, it says that there’s a know iss...Connection problems now hub rebooting https://www.thinkbroadband.com/broadband/monitoring/quality/share/570576fba285e8befb3df6b2d62cf8ec4d48b676 Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulati...Hub 5 Pods Hi, I am just after some clarification really please. Should the pods have been swapped out for different ones after upgrading from hub 3 to hub 5? I have seen several posts saying that they shou...Need help please constant drop outs getting 66% packet losses and constant signal drops and disconnections PING 192.168.0.1 (192.168.0.1): 64 data bytes 72 bytes from 192.168.0.1: seq=0 ttl=64 time=130.000 ms --- 192.168.0.1 ping st...Constant T3/T4 Timeouts and Disconnects – Virgin Hub 6 Hi all, I'm hoping someone can help me or point me in the right direction. For the past few weeks, I've been experiencing frequent disconnections on my Virgin Media broadband using a Hub 6. Initia...Losing connection now hub rebooting A while ago started having problems with YouTube stopping and starting which gradually got worse. Looked at hub logs to see lots of RS errors and warnings for RCS Partial Service and Lost MDD Timeo...
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