Recent DiscussionsPing spikes since switching to VM and can't get through to anyone Switched to VM in NOV 2024 on 18 month contract (M350) and get short ping spikes, spikes to anywhere between 100ms and 1000ms for like half a second then comes back down, every minute or so. Dealt wi...Hub 5 change DHCP range Hello all, Just upgraded from a Hub 3 (DHCP range 192.168.10.10 thru 192.168.10.250) to a Hub 5 My problem is I can't see where to change the penultimate digit of the DHCP range from 192.168.0.x ...SolvedOrdering Wifi pods? Hi hoping for some assistance on the process of ordering Wifi pods. Been through my account on Desktop, it said download the Connect app and do a scan. I've done that and found a few bad spots in my ...SolvedHub 3 to Hub 4 free upgrade? Hi I've had the Hub 3 for years now, I'm on M250 Volt. Just lately I've had issues with signal, Virgin have supplied me with 2 WiFi pods, but I now have to reboot the hub at least once a week because...Hub 5 keeps dropping for a few seconds My Hub 4 keeped dropping and I was upgraded to a Hub 5, this has made the situation worse. I am told that the signal is good up to the house but I have a little noise on the cable in the house. Since...Latency drop outs and consistent connection problems. Hi, I’ve been experiencing regular broadband dropouts for around 3–4 months now. I’ve been monitoring it with a ThinkBroadband quality monitor, which shows repeated packet loss and latency spikes. I...Isnt the phone support against the GDPR? When you call for a phone support because there is a technical fault you never get through to a human and the robot just hangs up on you after doing "a couple checks". Thats it. You dont ever get t...Frustration I have just had yet another 20 minute call promoting something else which is going to cost me more money. I don’t ring vm because I never get a British voice. I just can’t understand some of the call...Ethernet Drop When Connected To 2.5ghz Port Afternoon All, I have recently purchased the Netgear MS308 8 Port 2.5 Gbit Switch Multi-Gigabit LAN Switch which is linked to the Hub 5. I set the switch up and connected all my devices to the swit...Hub 5X Modem Mode Find it extremely frustrating that there's modem mode for the hub 5X yet. I know the drums been beat several times but I'm here to beat it again. Do we have any updates at all for this feature?
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