Recent DiscussionsFaulty hub3 replaced with hub4 So my hub 3 had a permanent red light. Customer services said there was a fault and would send me a replacement. It's arrived as promised but is a hub4. That's not an issue for me but wondered if I w...WiFi seems to be getting worse each day. Using Superhub 3, 2 WiFi Pods are plugged in, not sure how good these really are. Didn't used to be too bad, but downstairs away from the Hub now getting constant disconnections. In a bad 5G area and...Router constant red light Hi, my router shows a constant red light for about a week now. I have resterted it couple fo times, but the red light does not change. I have internet, TV and Wifi though. Does the red light indicate...Signal problem and superhub flashing red Hi a week or so ago my hub started flashing red around the same time every night early hours usually around 1am and sometimes wouldn’t stop flashing until 7am. I few days ago I notice there was a pro...Packet loss I am getting packet loss on my gig2 symmetrical connection. This is causing calls to drop at work and making gaming almost impossible as I get disconnected from servers. I believe this is caused by ...Upgrade WiFi pods I currently have the white (plume rebranded) WiFi pods, three in total. I’ve read that The White VM Pods are Wi-Fi 4 / Wi-Fi 5 ( not Wi-Fi 6 ) which can work with a Hub 5 (which they have for a long...Constant problems with ethernet connection - New Hub Hi All - I am still experiencing a lot of problems with 1G package. Approx month or two ago I received new Hub5 as old one just broke down. Things were bit better for few weeks but then recently o...Home Hub 3 red light Hi, any virgin mods able to help with my home hub 3 showing a continuous red light for some time now and tried all the reset advice etc thanks Shaun 500Mbps dropping G'day I recently upgraded to 500Mbps and all was fine. Noticing some slowdowns, I ran SpeedTest and it reported wired connection speeds of around 140Mbps. My Virgin router is in modem mode a...Main WiFi “no internet”, guest WiFi fine. How?? Very confused. 2 year old virgin media hub5. Recently certain devices stopped connecting or intermittently dropping off. Now main WiFi says “no internet connection” on devices but shows connectio...
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