Recent DiscussionsCable for hub 5x, M500 fibre My cable that connects internal wall box and hub 5x is broken, I’ve been told it is coaxial cable by virgin media customer support. I am wondering if that is correct? Looked on google, coaxial cabl...No Broadband in TW16 Well over a week now with now service, can someone please let me know what is going on and when services will be restored ordering wifi pod how do i go about ordering wi fi pod Daily Disconnections Good Afternoon I am in need of some help with my internet connection. I had an engineer visit due to a previous problem which can be viewed on this post Intermittent Loss of streaming | Virgin Medi...Ordering Wifi pods? Hi hoping for some assistance on the process of ordering Wifi pods. Been through my account on Desktop, it said download the Connect app and do a scan. I've done that and found a few bad spots in my ...SolvedOnline meetings and TV dropping out We are experiencing continued problems with our wifi connection dropping out during online meetings and while watching TV on our VM box. I had to abandon an online lesson recently as the connection k...Hub 5 started beeping at night So upgraded to hub 5 about 2 weeks ago. Initially everything was fine - technically it still is other than 1 small issue, around midnight it starts beeping, 3 quick beeps in succession then stops for...Hub 5 password problem Hello, I have been trying to access my new hub to change some settings but for the life of me, I cannot read what a certain character is on the bottom of the router. I have tried 8, e, and an a, all ...Total blackout since 13th July I'm in SL6 postcode and had a total blackout on 13th July and went for the rest of the month with no broadband, wifi, tv or phone. Broadband has started working intermittently in the past few days bu...Multiple Disconnections on a Daily Basis Been getting a lot of random disconnections lately, my Hub 5 is in modem mode and when I called support they said I'd need to reset it fully back to router mode, before they can diagnose the problem....
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