Recent DiscussionsNew customer, constant disconnects I’ve been having issues with my Hub5. It randomly disconnects at night for 5 minutes intermittently for the past 3 days. My internet goes down for about 5 minutes, then returns, then goes down again....2000ms+ lag spikes every 6 minutes Hey, I'm having a frustrating issue where we get a huge lag spike every 6 minutes. Tried to have a chat with the Virgin Media help phoneline, who sent me a new router. Tried that with nothing else co...Really disappointed… Upgraded my package to 1gb broadband. Ever since then my broadband been running really poor. Don’t get above 300 an all devices. Had an engineer come out, said the signal was bad, changed the port an...Hub 5 and WiFi Pod (black) Ethernet Backhaul Having received a WiFi Pod and connected via ethernet how can I tell from vm connect app or the router if the Pod is connected to the router via ethernet or WiFi? Hub5, Netgear Orbi RBR50 Hi there, Prior to having a Hub5, we had IP cameras set up with port forwarding which allowed access away from home. We also have a VoIP phone (MagicJack) which was plugged into the Orbi RBR50 Route...bad experience of customer service I'm writing to express my frustration regarding the poor customer service I've experienced not only over the past few days but also consistently over the last couple of years. Each Time I've contact...Hub5 no internet in modem mode I have been trying for two days to change my Hub5 to modem mode. I am connecting to an asus rt-ac68n router running DD-WRTV2 in automatic DCHP mode. I have followed this procedure. 1) login using 1...SolvedNetgear Orbi RBR50 not working with Virgin Hub 5 Hi, I have recently upgraded from Virgin Hub 3 to Virgin Hub 5. Previously, I had Hub 3 in modem mode and Orbi in router mode. All was well (no lights on Orbi, indicating it was working as expecte...SolvedWiFi keeps dropping out or so poor it’s causing calls to pixelate/sound to go We’ve just switched to Virgin and the internet connection has been completely awful. We both WFH and have regularly had to use our mobile data to have enough connection to run a Teams call without it...Intermittent Problems with broadband. Also problems with tv kit not Hi l wonder if anyone is able to help. We keep having intermittent problems with broadband and when we run the rest we get this. How can we fix this. We have rebooted everything and still the same ...
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