Recent Discussions2 separate VM lines to property Hi, I previously moved back into my parents property who already have VM. I requested to take my current VM services with me as a separate line at their property so that I can work from home on a d...Shocking service I want to complain about the disgusting service I have received from virgin. My fibre was installed and live on 30th December, and five days later the fibre went dead. I have had an engineer visit ...Getting BAD packet loss In the last couple of weeks I have been suffering from intermittent packet loss. To fix this I have had to reboot the VM Hub to set it back to a usable mode. It happened again this morning .. this ti...Unable to open job website I can't get into a website for job searching because every time I try to, it takes me to a different site. When I turn off Virgin Broadband and try to open the same website again, I stay on that webs...need to order wi fi pods - an impossible task !! Hi I need to order a couple of the virgin wifi pods - the signal in our living room drops out all the time and is very weak I put it down to some new laminate flooring underlay which has a foil side...Hub 5x - Vm connect app completely unfunctional For the last two weeks or so my virgin media connect app has completely stopped working it doesn’t let me see any devices it deleted one of my accounts and now it just keeps giving me the same messag...Need Virgin Wall Socket Moving Hi i am contacting you to arrange an urgent request I need the virgin media socket moved to the other side of the room as I need to put a large peace of furniture in front of socket and once it’s in ...Hub 3 disconnecting frequently Hi all, is anyone experiencing issues with their Hub3? My hub constantly loses signal and we have to wait several minutes before the hub reconnects and this is happening more frequently.? [MOD ...16 Consecutive T3 Timeouts Causing Internet Blips Hi, At very random times I lose service for a few minutes. This doesnt happen everyday or every week, it happens very randomly. Looking at the hub 5 logs I see this message "16 consecutive T3 timeou...WiFi pod won’t connect to new hub 5 Hi, I received my new hub 5 today, that connected fine, but the pod that is upstairs won’t connect, I have tried to move it down stairs so it’s closer to the hub but it just flashes and won’t conne...
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