Recent DiscussionsBroadband Fault SW16 Has anyone else had broadband issues in SW16 where the fault status mentioned it will take a week to fix and no other information on this. I’ve been out of internet for 3 days now with no way of cont...hub3 ethernet ports max speed 100Mbps? hi had my 350Mbs service installed yesterday. Having done some research and reading other posts on here it seems the ethernet ports wont go faster than 100Mbps (im currently getting about 85Mbps) ...VM 1 Gig unusable for anything but Browsing and downloading. Hello Since having Virgin installed I am unable to do anything but browse the internet and download games. I cant Voice chat with Friends, Cant Play any game due to Jitter and packet loss. I am Wir...Is there a known issue for the BD18 area? Internet constantly dropping again. So several months ago we had over a month of constant drop outs. There was a known issue on the network and took Virgin over a month to sort it. Was dealing with Ashleigh from support over this. ...Connection intermittent for 3+ weeks because ‘known issue in the area’ My connection has been intermittent (read: pretty much useless for work or streaming TV without issues) for 3+ weeks now. Whenever I log in and check broadband issues, it says that there’s a know iss...Return old hub3 Hi all, I recently renew the broadband contract and VM sent me the hub 6, and asked me to return the old hub 3 in the box provided and drop off to nearest Yodel, I did it on 2/May, now I just receiv...Hub 5 change DHCP range Hello all, Just upgraded from a Hub 3 (DHCP range 192.168.10.10 thru 192.168.10.250) to a Hub 5 My problem is I can't see where to change the penultimate digit of the DHCP range from 192.168.0.x ...SolvedFrequent Network Disconnects I have daily & random outages where the access to internet stops, the WiFi is fine but no access to www. an engineer came yesterday & said there was dust on the optic cable & cleaned it. today it...WiFi Pods!! Hi. I am having a nightmare trying to get some help ordering another wifi pod(s). I have received my first one and still having bother. I work from home so I need a strong connection and I’m already ...NEW PACKAGE - upstream channel missing HI, so been with virgin since the 90's at multiple addresses, just phoned the diabolical phone number for help and got none and i think lies on recorded call. 2 days ago i renewed on live chat which ...
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