Recent DiscussionsRemoving sockets from outside house The only way I have managed to reach out to Virgin is via this forum: please message me directly to explain how an exposed socket (potentially dangerous) from a previous customer can be removed from ...Miserable Packet Loss I've been having persistent packet loss ever since getting on Virgin Media, thankfully I still have my old connection so I can show a comparison: Here is the old connection from Home Telecom: ...Broadband Dropouts - slow speed– SYNC Timing Errors I’m experiencing ongoing broadband dropouts that closely resemble the issues described in the following community threads: Broadband connection keeps dropping SYNC Timing Synchronization failure –...Daily Disconnections Good Afternoon I am in need of some help with my internet connection. I had an engineer visit due to a previous problem which can be viewed on this post Intermittent Loss of streaming | Virgin Medi...How to disconnect connected devices & DCHP modifications Hi, I am becoming increasingly frustrated with Virgin Media at the moment where I want to throw it out the Window:- It started when I wanted to change the DNS servers on my router to Cloudfare via ...SuperHub 3.0 constant redlight Hi All My SH3 developed a constant red light a few months back - it was not hot or badly ventilated plus the broadband worked. Today it has cut out completely - VM diagnostics could not restart so ...SolvedHub 3 & WiFi Pods not connecting I used to have a White WiFi Pod and it just stopped working. Virgin have sent me 2 new Black WiFi Pods so far and neither of them are connecting. I have tried the pods in various locations wher...Switching from Static to Dynamic IP? Tl;dr - on old t static ip 350mb VMB contract at £62pm. Only use 2 static IPs, probably don't need to anymore. Want the cheaper, faster deals. Im on a grandfathered VMB broadband contract (350mb...Cancelation complaint I had moved properties in Feb 2025, I notified viegin and was told at that time i would not have to pay a cancellation, due to not being able to drill holes into the property, I then called again and...Bad wifi connection Recently we have been having problems with our wifi in the house upstairs, it drops out constantly and we are unable to get wifi at all on devices upstairs. Please advise, thank you.
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