Recent DiscussionsHub 3 Replacement I have the dreaded continous red light on my Hub 3 and was told a replacement was ordered on Sunday. I received a text to say it would be delivered yesterday (Tuesday), but I haven't received it, nor...SolvedHow to protect modem whilst decorating Evening Going to have the room which my VM modem in soon. What should I use to protect it while the room is plastered and then painted. Do not want to effect the signal. Thanks Dead WiFi Pod? I’m not sure when this happened exactly but I’ve noticed I’m not getting any signal anymore from my WiFi pod (which I’m sure used to work!). VM Connect confirms it’s no longer on the network, which r...Wifi hopeless!! Hi so our household has been with virgin for a long time, we had an older hub which was great. Anyway my housemate moved out and so I got a new virgin contract and the speed is excellent wired! How...NE34 Intermittent Loss For 3 Days My family and I work from home and cannot work due to this issue that's now into day 4. As you can imagine we're very frustrated and would like it fixed asap! Can anyone at VM give me any informa...Moving my Hub5 to opposite side of room Hi all I’m wanting to move my hub to opposite side of my room,so I can hard wire my Sky glass and my PS5 to the router. I was going to attempt this myself, but having looked through the forums, it...Hub 3 stuck in ‘Update in Progress’ Virgin media sent me a new Hub 3 Router today. I connected it and of course, it does not work. Someone, somewhere, must press a button and "connect" this new router to my account, to my home addres...Wifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...192.168.0.1 NOT WORKING I cannot access 192.168.0.1 since having my computer repaired and taken back to factory settings. Message states 'NOT SECURE' when trying to access I am trying to reset HUB 3 settings and cannot mov...Dropped Packets/upstream timeouts for hours in the evenings After the same last year with no fix, the problem of dropped packets and terrible upstream has returned. It's very frustrating when the family want to relax at the end of the day and watch tv or what...
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