Recent DiscussionsSpeed fluctuation - signal and power levels check Morning all, I’m hoping someone can check my signal and power levels please. Every now and again I get drop in service and my speeds fluctuate massively. Not sure if my levels are out of range or ...Broadband only working in some places My broadband is only working in some rooms and not in the room where the main router is. When trying to connect on my phone it is just whirring around as if it’s loading/ trying to connect but doesn’...Permanent red light on router I have tried everything but router has a constant red light and WiFi / internet terrible in the house ! But no one seems to bother .. I’m really annoyed as I know it’s faulty but customer services do...Connection drops and ping spikes Since about the July 11th I've been suffering from packet loss, ping spikes and connection drops. On two out of the 3 connection drops the superhub 3 displayed a red flashing light. Please see belo...Hub 3 Replaced with Hub 5 Hub replaced by VM Tech Hub Status Network Diagnostics shows all wifi connected devices have low signal strength and recommends moving them closer to hub. Devices are not identified but assuming list...Very low WIFI after upgrade to Gig 1 broadband Using Hub4 connected to M4 iMac and iPhone 13. I have just updated my package to Gig 1 broadband having previously been on M500. Tests I have carried out show that my iMac is connected to the router...SolvedIntermittent connection issues For the last couple of weeks, few times per day my internet completely drops for short time (usually less than 1 minute), and after that all is back to normal. This happens at completely random times...Upstream power too high? I've been having connection drop-out issues for the past few months (~180 reconnects within the last month according to VM, though I only saw a drop 1-2 a day for 5-90 mins at a time). I'd been mostl...N8 - North London - Full broadband outage 11 days and counting Just received yet another VM text kicking the can down the road another 3 days, to July 4th. But thrilled to hear that "an engineer is on their way"! (for the 10th time). I have zero confidence that ...Need Help Returning Equipment I recently left Virgin Media and they sent me a box to return their equipment in. This never arrived. I am now receiving emails saying they will fine me if I don't send it back. Is there a way to get...
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