Recent DiscussionsIssues with Wi-Fi Hello, My Hub4 router keeps intermittently cutting out. It ends up coming back with the flashing light. It happens at least once every hour or two. This includes wireless and wired connections....Getting a refund How do I go about getting refunded my account? Unfortunately I made the error of switching to Virgin after 15yrs of uninterrupted service with BT but my virgin account has randomly paused Internet ac...Gaming issues with hub5x Hello recently I have been having issues with my broadband connection and are a new customer, the issues I have include lag spikes in games, speeds dropping on on the router (which I have caught on s...192.168.0.1 NOT WORKING I cannot access 192.168.0.1 since having my computer repaired and taken back to factory settings. Message states 'NOT SECURE' when trying to access I am trying to reset HUB 3 settings and cannot mov...Replacement old junction box and VM hub relocation Hi, I want to move my VM hub from the front sitting room to the hallway in order to get better wifi coverage throughout my house. Also, I want to get my very old ntl black junction box replaced with...Positive feedback for engineer Hi. On 5th June an engineer came to check my setup saying that some dropouts had been noticed ( which i hadnt been aware of!) To cut a long story short he eventually said the fault was at the green ...Cabinet amp fault, can't get through to a human Hi, The amp in the local cabinet has clearly just failed. Went from "ok" service to TLOS and now only 1 upstream ATDMA channel and the modem is shouting (58dBmV power). Cabling in premises is fine. ...Signal booster I have had a signal booster for a number of years and it has recently stopped working. The lights no longer come on on the main booster, meaning that the upstairs booster can't connect. Can anyone he...SYNC Timing Synchronization failure - Loss of Sync Hi All, first post here, and its for syc timing errors. this issues started a few days ago , the internet was cutting out and then coming back. i have rebooted all the kit. switched it off for 10...SolvedIntermittent service since May 16th Timeline of Events: May 16th: Noticed frequent Wi-Fi disconnections. Self-troubleshooting (rebooting equipment) and online service checker (Area 21) showed no issue, and advised rechecking the ne...
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