Networking and WiFi

For queries with home networking and all things WiFi

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Virgin Media Fibre Cable Damage – Ongoing Service Outage (11 days currently) and TERRIBLE Response
Our Virgin Media fibre cable was damaged by a third party on Friday 18th July 2025. It turns out that when it was originally installed, it had only been buried 3cm below the grass, making it extremel...
sunnyhoney
7 hours ago Place Networking and WiFi
ADMIN VM
chase up
customer support
failure
failure contact
216Views
0likes
16Comments
Set timers for wi fi
I need to set timers via hub 5 settings but need access control not listed anymore? Tried to access hub today using 192.168.0.1 but won’t load?
Markyboy1969
8 hours ago Place Networking and WiFi
75Views
1like
12Comments
How Can I leave feedback of a Virgin media technician
Hi, I would like to share my appreciation for the excellent service provided by your technician, Scott (ID: 55546), during a recent visit to resolve an issue with my broadband setup. Scott was ex...
NeoToje
9 hours ago Place Networking and WiFi
324Views
0likes
3Comments
Android device not connection to WIFI
I have recently moved to virgin from Sky. My android device will not connect to the hub 5x WiFi. It finds it but stays at saved. Sky was fine. I have tried setting the phone to 2.4ghz only but the s...
Jd73
10 hours ago Place Networking and WiFi
46Views
0likes
5Comments
Wifi pod not working with Hub upgrade
Hi, Wondering if a mod can help. I just got upgraded to the Hub 5 but my WiFi pod isn't communicating with it. If I provide my account number and the hub/pod details are you able to link them toge...
zahid10921
10 hours ago Place Networking and WiFi
27Views
0likes
1Comment
Service Status incorrect
I have a full service! [Mod - title edited for clarity]
ianjayne
11 hours ago Place Networking and WiFi
105Views
0likes
10Comments
WiFi area
Hi how do I extend my WiFi to go further please
Lauren22
12 hours ago Place Networking and WiFi
9Views
0likes
0Comments
Persistent packet loss on Virgin Media network
I have noticed that I get quite laggy remote desktop streaming when using my Virgin broadband, compared to my much slower BT FTTC line and 4G tethering which have zero packet loss or latency issues. ...
salisburym
13 hours ago Place Networking and WiFi
46Views
0likes
7Comments
Positive Feedback for Technician
Hello We've just joined VM and would like to leave some positive feedback for our technician please, noted there's no email for this plus have not received any feedback survey/link. Will (86141) ...
MarkTStothard
13 hours ago Place Networking and WiFi
554Views
0likes
4Comments
Hub 3 red light on
The red light on my hub stays red all the time despite switching off and on numerous times in the last month. I still have working wifi, phone and Virgin TV. I have factory reset the hub, checked cab...
davidbalerno
14 hours ago Place Networking and WiFi
Hub3
red light
83Views
0likes
10Comments

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