Recent DiscussionsHub5 smart mode Hub5 insists on smart mode. I need 2.4g WiFi for old devices (ring 2chimer) which will not work in smart mode. All the app will not let me manage network when using two WiFi frequencies . I have to u...Wifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...new cable hi i am waiting for ground force team to arrive today as planned for new cable at my property i've had no eta only message to say its today im needing my internet sorted by tomorrow as i work from ho...192.168.0.1 NOT WORKING I cannot access 192.168.0.1 since having my computer repaired and taken back to factory settings. Message states 'NOT SECURE' when trying to access I am trying to reset HUB 3 settings and cannot mov...SYNC Timing Synchronization failure - Loss of Sync - Virgin tech support please contact me. Hello, I have been having my internet freeze / drop out intermittently for the past several year with this issue and this forum appears to be the only way of getting any technical support. Let me s...Issues with Wi-Fi Hello, My Hub4 router keeps intermittently cutting out. It ends up coming back with the flashing light. It happens at least once every hour or two. This includes wireless and wired connections....Getting a refund How do I go about getting refunded my account? Unfortunately I made the error of switching to Virgin after 15yrs of uninterrupted service with BT but my virgin account has randomly paused Internet ac...Gaming issues with hub5x Hello recently I have been having issues with my broadband connection and are a new customer, the issues I have include lag spikes in games, speeds dropping on on the router (which I have caught on s...Replacement old junction box and VM hub relocation Hi, I want to move my VM hub from the front sitting room to the hallway in order to get better wifi coverage throughout my house. Also, I want to get my very old ntl black junction box replaced with...Positive feedback for engineer Hi. On 5th June an engineer came to check my setup saying that some dropouts had been noticed ( which i hadnt been aware of!) To cut a long story short he eventually said the fault was at the green ...
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