Recent DiscussionsPACKET LOSS/DROPS I've been having issues where my connection experiences spikes and complete dropouts, 30 minutes apart. I have been running BQM since Friday 6/6/25, as you can see in the attached graph from 8th-9...CCTV suddenly being blocked My CCTV has run via the Hub 3 on 192.168.0.20 for many years, all of a sudden I can no longer access it locally from by browser whilst connected to my wifi. The app still works on wifi but it no long...Am I being spied on by china? 😂 I have an unknown device connected to my WiFi 5x router, called "Shenzhen df:59:ec" and the pause button ain't working, of course, any ideas wth it is? We haven't been able to access Disney+ in the new house We moved house 4 weeks ago and Virgin upgraded our router in the new house but package remains the same. We haven't been able to access Disney+ in the new house at all. Can't even access it on our ...Incorrect password for admin login hub5 I have tried to admin login to my hub5 this is the first time doing it since installed and it’s telling me the password in incorrect even though it’s the password from the bottom of the router I have...Intermittent issues with broadband connection I am experiencing issues with broadband connection multiple time a day. I am now running a continuos test to check i can hit google every 20secs and logging the dates / times it doesnt work. Some...Constant Disconnects / SYNC Timing Synchronization failiure Internet Frequently disconnects multiple times a day for up to 5 minutes rendering it completely unusable. Sometimes if i check the logs it is accompanied by a SYNC Timing Synchronization failiure bu...intermittent problems connecting to azure I am having very annoying intermittent problems connecting to azure.portal.com. It works for a while then says I have no internet yet every other web page works, how can I get this resolved? No broadband until 15th June?? Internet been down ALL DAY, status reads Outage Identified and Raised Estimated fix time 15 June at 11:06. Details You might find that your Virgin Fibre, Voice and Virgin TV services are int...Wifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...
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