Recent DiscussionsNoisy WiFi pod - needs replacing? Hi, I have a hexagonal WiFi pod and the fan on it is going non-stop. I have unplugged it for now as it’s also getting warm. I see from previous threads with the same issue that someone gets in tou...Slow connection speed Has anyone had the attached, I just can’t get internet unless I reset the router an then I will get internet for a couple of minutes and then it will just go, and after it has cut off I go to the dia...Broadband outage since 20.11.25 in HX7 - any insiders know why? I’m in West Yorkshire (hX7) and my broadband has now been down since 20th November due to an outage in our area. Virgin Media keeps giving me daily “it’ll be fixed by X time” estimates, but every ti...Hub 5x Installed – No Modem Mode? What Are My Options Now? I’ve just had Virgin Media fibre installed and I’ve been given the Hub 5x. I’ve since learned that modem mode isn’t available and it’s not possible to use my own modem/router in a proper bridge setup...WiFi been dropping several times a day What can I do with this? Constantly dropping out of service at various points of the day. Not hitting anywhere near the speeds thats meant to be getting either when it is up? Never had problems in...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...Wifi Pods no longer have good speed My wifi Pods used to get me about 200-250Mb download speed but recently they've struggled to get over 60/70. Nothing has changed in my house. I've tried: Power cycling the POD. Restarting t...Lost WiFi within 2 hrs of installation I had a brand new 5x hub installed yesterday with the 125mb package. 2 hours of WiFi access went fine then it dropped out with a flashing red light on the hub, which has persisted since. Have tried ...Wifi pod fault / buzzing Can someone from Virgin please advise how I go about getting a replacement wifi pod. Mine has developed a buzzing sound that has got louder over the past couple of months. I have now unplugged the po...No internet until 1st Dec!! Hi, can someone at Virgin please tell me why i've had no internet since around 2am Wed (26/11) and keep getting pointless updates giving ever extending fix times and alternating engineer on way, engi...
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