Recent DiscussionsIntermittent dropouts for past 2 months Hi, I've been having horrendous trouble with my broadband connection since easter. I've been monitoring it with PingPlotter pinging www.virginmedia.comand can see the 100% packet loss spiking over ...Disney + failure on wifi Hello, Disney plus was working. Then it wasn't - 1026 error message on any device that tried to open the app / website connected to the wifi. My mobile phone app works fine when not connected to ...Routing Problems Since about 9:30am this morning I've been unable to access certain websites. Google, MSFT Services and others work fine, but things like Facebook/Messenger, most news sites, speedtest.net do not load...Moving router point Hello! I can see from other posts that it’s £25 to move the router point, please could a VM forum member contact me to arrange this (I’ve had no joy with calling customer services and see that staff...We haven't been able to access Disney+ in the new house We moved house 4 weeks ago and Virgin upgraded our router in the new house but package remains the same. We haven't been able to access Disney+ in the new house at all. Can't even access it on our ...SolvedHub 3 and Smart Home devices To resolve issues with the strength of the signal in my flat, I purchased a TP-Link extender, and everything was fine, as I set its own SSID for smart home devices, primarily the weather station, as ...Gaming issues with hub5x Hello recently I have been having issues with my broadband connection and are a new customer, the issues I have include lag spikes in games, speeds dropping on on the router (which I have caught on s...Packet loss Been getting terrible packet loss mostly in evenings last 6-10h then goes away. Coincides with poor upload speed ~1mbps (normally 100mbps) and upload modulation goes to 16, so indicative of noise on ...WiFi connection not staying connected Hello I am looking for some help. About two weeks ago I agreed to a contract renewal for gig2 (up from gig1) for £49 per month which I am happy with. However since I noticed it change in my acc...Local outage is leaving me without Internet for over 3 weeks TL;DR: My internet died after a local outage. Virgin Media sent an engineer who couldn't fix it. What followed was a week of chaos: being hung up on twice, promised callbacks that never happened, and...
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