Recent DiscussionsHub 3 to Hub 4 free upgrade? Hi I've had the Hub 3 for years now, I'm on M250 Volt. Just lately I've had issues with signal, Virgin have supplied me with 2 WiFi pods, but I now have to reboot the hub at least once a week because...Brute force Hacking via SSH. I have recently been informed there is an issue in the so53 1PZ postcode area, that is to be addressed by engineering work on the 22nd of May. Simultaneously, I have been notified by the providers of...Hub 5 keeps dropping for a few seconds My Hub 4 keeped dropping and I was upgraded to a Hub 5, this has made the situation worse. I am told that the signal is good up to the house but I have a little noise on the cable in the house. Since...Constant problems with ethernet connection - New Hub Hi All - I am still experiencing a lot of problems with 1G package. Approx month or two ago I received new Hub5 as old one just broke down. Things were bit better for few weeks but then recently o...Hub 5 needs reset constantly The router needs reset 1/2 times a day as I get an "unable to reach default gateway" error and wifi and internet goes down. 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) S...Hub 5 channel settings Hi does anybody have a screenshot of the manual channel settings for the virgin hub 5 ? Isnt the phone support against the GDPR? When you call for a phone support because there is a technical fault you never get through to a human and the robot just hangs up on you after doing "a couple checks". Thats it. You dont ever get t...Ethernet Drop When Connected To 2.5ghz Port Afternoon All, I have recently purchased the Netgear MS308 8 Port 2.5 Gbit Switch Multi-Gigabit LAN Switch which is linked to the Hub 5. I set the switch up and connected all my devices to the swit...Wifi Pod request Hi could someone please contact me to order and additional WiFi pod. I have on already but have another dead spot in my house. have done the speed test but cannot see how to order. ive tried the vi...VM vs OpenReach Opinions We've been a VM customer for years, Telewest before that & Birmingham Cable before that back in the 90s. Our broadband started out as a 256K trial many moons ago (IIRC) and has been 'speed doubled' ...
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