Recent DiscussionsMicro-outages, loss of all internet frequently Headline : All devices lose Internet 3-5 times most days. This began before Christmas, was completely absent for much of February, but has returned. No issues are ever shown in MyVirginMedia app a...Faulty WiFi Pods - Overheating Hi, about a week or so ago, the fan on my Wi-Fi pod started running constantly. Then two days ago it stopped and the white light started blinking constantly. I went to unplug the pod to try a reset ...Are Hub 3s being retired? I saw a news article today about older broadband hubs being replaced. Mine is a Hub 3 and when I went onto the page mentioned in the article to check if mine is included it says that my hub needs rep...VM 1 Gig unusable for anything but Browsing and downloading. Hello Since having Virgin installed I am unable to do anything but browse the internet and download games. I cant Voice chat with Friends, Cant Play any game due to Jitter and packet loss. I am Wir...No Broadband for weeks We've had no broadband for weeks in the CF5 area of Cardiff. Does anyone know why this is? Tech support next to useless. Keep advising it's a fault and will be fixed the next day which has been going...Service outage I am in the colindale nw9 5by area. I am trying to report a broadband tv phone outage. The app states no problems and the virgin helpline states no issues. Broadband box flashing red. Please help. Virus scam received via WiFi I am constantly being bombarded, on my Dell laptop, by spoof messages appearing directly in both Chrome and Edge browsers - not emails. These messages claim that I have been infected with a virus an...Virgin Media Support is useless Right then, this has been a bit of a kerfuffle with Virgin Media, hasn't it? To make matters worse, I also work from home, and these ongoing issues have been directly impacting my ability to do my jo...Virgin Broadband dropping multiple times a day Hi We have been having this issue now for about four weeks. The broadband will just drop out. I have to reboot the router to restore. It can happen multiple times a day. Like today its done it four t...Renaming connected devices Yesterday, I ran into the issue described in this post: Hub 5 Device Name Change - Not Possible So I guess I'm not going to be able to rename the devices that are connected to my router. Which le...
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