Recent DiscussionsPL4 outage!? Having an issue in Plymouth, PL4 to be exact, I’ve had no help so far and I need someone to check if there is an outage for me please, two green flashing arrows on hub box 3. Tractive - pet GPS cannot see network I have a new tractive device which needs to be able to identify my home wifi - when I look on photo it clearly shows three "available" networks, mine, my guest network and my neighbours LOL. But whe..."Virgin" Calls Re Web/WiFi Issue I have been receiving occasional unsolicited calls purporting to be from Virgin re an internet/wi-fi/router problem at my house. I find them suspicious and think I could be being scammed in some way,...High Upstream Power (55 dBmV) and Packet Loss - Liverpool Area Hi Team, I’m experiencing significant packet loss and jitter on my Gig1 connection. I have run my own diagnostics and found that my Upstream Power levels are out of spec. Specifically, my DOCSIS 3....Burglar Alarm signal on Hub 5 We have had the same home alarm for 3 years. It can connect to the internet so we can set and unset it remotely. We agreed an annual fee on installation to keep this option going and it has worked fi...AOEM Adaptor Hi Ive had an AOEM AC Adaptor fitted for past 15 years, never really questioned why? - If anyone can help - I,m looking to move it from the back room of the house to a place close to Router - is thi...Internet dropping and pods disconnecting Over the past 10 days my internet keeps dropping out for short periods every day and my 3 WiFi Pods disconnect and show not connected on the Connect App. Sometimes the show unknown. Unable to reserve an IP address on Hub 5 Hi, I have a couple of devices which I'd like to use a static IP address. I went to the DHCP page and added a rule for one but when I went to reserve the second I get an error... "Sorry! There was...Hub 5 Hi , I have a hub 3 and although virgin say my connections are all ok , I would disagree with them , I have a pod on my landing which has made connection upstairs better , but we find that connecting...Hub 5 (6months old or so) 2.4gHz WiFi stops My recent (2025) Hub works fine for lengthy periods, then the 2.4gHz wifi stops. Power-cycle the hub and it works normally again. I've seen other users on here with the identical issue, so I know I'...
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