Recent DiscussionsPacket loss issues 2Gig This is infuriating, any ideas what’s been causing this random packet loss? im on 2Gig up and down, Hub 5x No longer receiving verification texts from third parties Since transferring to virgin media a week ago I am not receiving verification texts from third parties on my o2 mobile. I've reached out to both vm and o2 for assistance but vm says there are no prob...Latency drop outs and consistent connection problems. Hi, I’ve been experiencing regular broadband dropouts for around 3–4 months now. I’ve been monitoring it with a ThinkBroadband quality monitor, which shows repeated packet loss and latency spikes. I...Frustration I have just had yet another 20 minute call promoting something else which is going to cost me more money. I don’t ring vm because I never get a British voice. I just can’t understand some of the call...My Tapo camera needs port forwarding I have had a look and clueless how to do this Apparently I need to open port 554 and find the public WAN address on my router I am reasonable on IT settings, expert PC tutor and I can get into the ...Losing connection now hub rebooting A while ago started having problems with YouTube stopping and starting which gradually got worse. Looked at hub logs to see lots of RS errors and warnings for RCS Partial Service and Lost MDD Timeo...Hub 5 Pods Hi, I am just after some clarification really please. Should the pods have been swapped out for different ones after upgrading from hub 3 to hub 5? I have seen several posts saying that they shou...External issues timeframe for fix My WiFi has been down for well over a week now. Firstly it was intermittent could turn the box off then the reboot would make WiFi work again. Now it’s completely down called the engineers to come ou...Red light on VM Hub I have had issues with the Wi-Fi often disconnecting and needing to be reconnected. It is also unusable on my laptop showing as ‘no internet, secure’. We have tried all fixes and noticed that the lig...T3 drop outs My connection goes down for hours for T3 faults with light on hub staying solid green. But I have figured out if I remove the coax cable from hub and reconnect it I get my connection back. My upstre...
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