Recent DiscussionsHub 5 power levels too high I had a technician visit in early July who replaced the 6Db attentuator with a 3Db one. Over the last week or so I have been having intermittent signal issues with packet loss leading to either poo...Hub seems to be overheating Good morning my Hub3 has a permanent red light for last few days. It is warm/hot to the touch. I have done the reset and this made no difference. I have restarted likewise. I have logged into the ...Nightmare situation that’s been going on for months . Over the last couple months our WiFi has been going out daily . We’ve have been having an engineer come out every 2/3 weeks and nothing seems to improve. All the drop outs have been related to T3 tim...Cable repull but no shows Counsel roadworks was happening when this all started a few days ago there where drilling and my internet stopped working I did all the test even had a engineer come to the house to check inside and ...Dreaded Red Light On Hub. Useless Phone support. I've had the dreaded constant red light on the Superhub 3 I have had for some years for at least two weeks. It may have been longer. After reading the advice given here I have tried all the possible...Red light on hub For the last few weeks I have had a solid red line on my hub. I have tried the factory reset. I have checked all the cables etc tried all the trouble shooting but still an issue. The Internet connec...Moving wall socket Hi I’ve seen a few posts on here about moving the virgin media broadband wall socket - been trying to contact support to arrange for an engineer to come round to move our wall socket but impossible ...Service Status incorrect I have a full service! [Mod - title edited for clarity] Daily Disconnections Good Afternoon I am in need of some help with my internet connection. I had an engineer visit due to a previous problem which can be viewed on this post Intermittent Loss of streaming | Virgin Medi...HELP! Low Speeds on Gig1 HFC and high Post-RS Errors Hello, I have GIG1 fibre HFC with the Hub 5 and I am not experiencing expected speeds both wired via Cat 6 and Wireless. Even on a Wi-Fi 6 Enabled device with a 1GB network adapter right next to th...
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