Recent DiscussionsHow to protect modem whilst decorating Evening Going to have the room which my VM modem in soon. What should I use to protect it while the room is plastered and then painted. Do not want to effect the signal. Thanks Dead WiFi Pod? I’m not sure when this happened exactly but I’ve noticed I’m not getting any signal anymore from my WiFi pod (which I’m sure used to work!). VM Connect confirms it’s no longer on the network, which r...Hub 3 red light. My VM hub 3 has had a red light on for several months now. I have reset , unplugged, but to no avail. In the past few weeks it has started to reboot itself, and as such drops the WiFi. I have done sp...red light on media hub Hi A permanent red light is lit on my virgin media hub. Tried reset etc and no change. Ive spoken with chat and they just tell me to monitor it. Appears to be causing some intermittent wifi connecti...upgrading from hub 4 to hub 5 (Dire technical support) Hi, Just spent nearly an hour trying to sort out problems with my Hub 4 and trying to change for a Hub 5. I hate this online chat nonsense! They told me that the hub 5 only works with 1Gb broad...Hub 3 stuck in ‘Update in Progress’ Virgin media sent me a new Hub 3 Router today. I connected it and of course, it does not work. Someone, somewhere, must press a button and "connect" this new router to my account, to my home addres...Wi-Fi Pod Black not connecting Hi, having issues with getting Wi-Fi pods (black) connecting to my hub 3. 1st hub would not connect so after contacting support I was sent another and again no connection. Have been on the phone mult...Moving my Hub5 to opposite side of room Hi all I’m wanting to move my hub to opposite side of my room,so I can hard wire my Sky glass and my PS5 to the router. I was going to attempt this myself, but having looked through the forums, it...WIFI POD HOT & BLACKENED WALL smelt something last few days & just noticed this where our downstairs WIFI POD was. Of course unplugged now but anyone else seen this ? Customer service do you propose someone collects & checks thi...SolvedBroadband is down for 6 days! Just wondering what is happening with VM that they cannot fix an issue for six days in W3 London area? Anybody else experiencing this? They keep promising to fix it every day and customer service wa...
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