Recent DiscussionsHub 3 and Smart Home devices To resolve issues with the strength of the signal in my flat, I purchased a TP-Link extender, and everything was fine, as I set its own SSID for smart home devices, primarily the weather station, as ...Solid red light on front of router I have had a constant red light on the front of my virginity router for about 6 months now. I believe this is an overheat light but it’s in a vented area away from direct sulight. What can I do to re...Replacement Hub5 won't connect I have received a replacement Hub 5 for my old Hub 3. When I plug it in I go through various phases of flashing light and end up with a blue flashing light. I can login to the Hub and see that the ...SolvedPacket loss issues 2Gig This is infuriating, any ideas what’s been causing this random packet loss? im on 2Gig up and down, Hub 5x Thinking about upgrading Hello I am thinking about upgrading my internet connection from 500mb to 1gb but have a couple of questions... Would I be sent a new modem for the higher speed or will the one I have be ok; I prese...Local outage is leaving me without Internet for over 3 weeks TL;DR: My internet died after a local outage. Virgin Media sent an engineer who couldn't fix it. What followed was a week of chaos: being hung up on twice, promised callbacks that never happened, and...WiFi extender hot, buzzing and smells Hi there, Could you advise whether it is normal for a WiFi extender to get hot, make a loud buzzing noise and give off a strange smell. We have unplugged this one, but have another two. Do you ad...Landline Switch Over and 2.4ghz wifi Anyone got problems with 2.4ghz wifi since switching landline to Virgin Hub? Packet loss Been getting terrible packet loss mostly in evenings last 6-10h then goes away. Coincides with poor upload speed ~1mbps (normally 100mbps) and upload modulation goes to 16, so indicative of noise on ...I paused the device mistake In the app on my phone, I paused the device — meaning I stopped the internet on the TV. When I press the ‘resume’ button, a message pops up… I’ll copy it here. How can I restore the internet? T...
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