Recent DiscussionsDrop in speed from Hub 3 as router to TP Link Hi all, I have VM 250Mbps package with Hub 3. When using the hub as router I am getting 250Mbps+ speeds, no issues. When using my TP Link C7 AC1750 router and Hub 3 in Modem <ode, the WiFi speed dr...Hub 5x no Modem mode Another very disappointed customer who was sold on the idea I could use my own router and equipment multiple times I asked about modem mode. I even queried about existing customers saying its not ava...VM Connect - unable to log in Never used to have a problem with the VM Connect app, but at some time a few weeks ago/months ago it stopped working. I’m unable to log in, and go through the never ending loop of attempt login onl...Move cable to another entry point in the house. Hello, I need to move the cable entry point coming in from the street to another point along the outside wall in my house. I've tried calling through but not sure of the options to select. Any help ...SolvedWifi Booster burning out socket Hi, we've had our booster for a few months now and after taking out the plug the other day, we have noticed that it has left a black residue on the socket and wall, so obviously we have stopp...Constant Red Light on Hub I also have this issue. Done everything suggested but still red. Can someone from support please contact me to arrange a replacement hub. Thank you. Moving Router I need to move my router to another room - boosters will not work for what i want, I am able to do the job myself but need the cable to extend from the entry point into the house into the router, the...Website users from Virgin Media can't access my website, DNS resolution gives the wrong IP Symptoms: Users from Virgin Media trying to connect to my website can't, it gives them different types of errors related to SSL. After some troubleshooting, I found that the DNS resolution from...Area 22 Hub 5 - RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Hello there was some planned engineering work in my area few weeks back since then i noticed alot of this in my log - i did a reboot everyday after midnight and same stats appear 20-01-2025 09:...Lose internet access at exactly same time every day - can set my watch by it! I've been living with this for a few years and have searched for fellow sufferers but without success. Very simply at 3.11 pm every day I lose internet access for approximately 1 minute. It is entire...
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