Networking and WiFi

For queries with home networking and all things WiFi

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CM-STATUS message sent. Event Type Code: 24 and 16
The Network Log of my Hub 5 has been filled with these notices and warnings over the past week. I am on 1GB which has been running fine but only seeing around 500mb for the last week. Whilst I don't ...
Alex_gregory_uk
13 minutes ago Place Networking and WiFi
CM-STATUS
CODE: 16
Code: 24
164Views
0likes
19Comments
Still says intermittent signal despite tech visit
Recently had a technician to look at and solve our “intermittent signal issue”. He changed over an old cable splitter to a new updated cable splitter to balance our signals for broadband/TV services....
hamtrektng
9 hours ago Place Networking and WiFi
18Views
0likes
0Comments
Very difficult to find my own post?
sorry i dont know hoe do i find my own thread if i missed to login 2 days or more , how do i search my own post please?
atiq
10 hours ago Place Networking and WiFi
36Views
0likes
1Comment
Pre and Post RS Errors after Upgrade
Hi all, I upgraded to Gig1 a month or so ago, installed the new Hub 5 and connected it via modem mode to my own router. I've noticed I've been getting a lot of stuttering when streaming video which...
tommo79
12 hours ago Place Networking and WiFi
126Views
0likes
10Comments
Hub 3 replacement
Hello all. I have had a hub 3 for the last 5 or 6 years. Recently it has started to play up. The light on the front stays permanently red. This has been an issue for a number of years. Back then, ...
djabe
12 hours ago Place Networking and WiFi
67Views
0likes
4Comments
Virgin Media Fibre Cable Damage – Ongoing Service Outage (11 days currently) and TERRIBLE Response
Our Virgin Media fibre cable was damaged by a third party on Friday 18th July 2025. It turns out that when it was originally installed, it had only been buried 3cm below the grass, making it extremel...
sunnyhoney
15 hours ago Place Networking and WiFi
ADMIN VM
chase up
customer support
failure
failure contact
120Views
0likes
7Comments
Virgin Hub won't work in Modem Mode
Old thread I know, but now I'm having the same problem. Ethernet connection no longer detected when in Modem Mode. Powered off & on to no avail. Sometimes it detects & when I try & connect to the mod...
VsUK
16 hours ago Place Networking and WiFi
95Views
0likes
10Comments
Short and Curt answer from support!
Asked on the VM Fb page if the latest firmware for the Hub 5 rectifies the EEE affecting the operation of the 2.5 Gigabit port. I get a call from support on Whatsapp, that simply stated 2307 is the ...
big-luap
16 hours ago Place Networking and WiFi
26Views
0likes
2Comments
Is VPN use still blocked when VPN "Child Safe" is enabled in the Virgin Media online account?
I will need to use a VPN for work, but I've read that Virgin Media doesn't allow VPNs when the child safety feature is enabled. Is that still true? Haven't got a VPN yet to try it. Thanks
NotGotWiFi
17 hours ago Place Networking and WiFi
child safe
vpn
39Views
0likes
6Comments
Hub 5 firmware update, post here if you "dont" have it.
Would like to know if there is any others who dont have it, like is it some kind of beta test, or staged rollout, or a technical issue why I dont have the update.
Solved
chrcoluk
17 hours ago Place Networking and WiFi
4.9KViews
0likes
14Comments

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