Networking and WiFi

For queries with home networking and all things WiFi

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Recent Discussions

Hub5x Ethernet ports not working
Hello, I’ve just had the Hub 5x installed, and it’s up and running and I can connect Wi-Fi just fine. I’ve plugged my Xbox Series X console from the router using a Cat 6 Ethernet cable, yet it’s n...
Casadelchaplin
12 minutes ago Place Networking and WiFi
Connection
Hub 5
Internet
2Views
0likes
0Comments
No internet for 4 days now
A technician cut our cable without warning or explanation outside my home on Thursday (31st July) I called Virgin Media the same day to inform them of this to which they said an engineer would show u...
kduran02
40 minutes ago Place Networking and WiFi
Broadband
Internet
WIFI
50Views
0likes
3Comments
Virgin Media Fibre Cable Damage – Ongoing Service Outage (11 days currently) and TERRIBLE Response
Our Virgin Media fibre cable was damaged by a third party on Friday 18th July 2025. It turns out that when it was originally installed, it had only been buried 3cm below the grass, making it extremel...
sunnyhoney
2 hours ago Place Networking and WiFi
ADMIN VM
chase up
customer support
failure
failure contact
174Views
0likes
13Comments
Nightmare situation that’s been going on for months .
Over the last couple months our WiFi has been going out daily . We’ve have been having an engineer come out every 2/3 weeks and nothing seems to improve. All the drop outs have been related to T3 tim...
Bibby3
2 hours ago Place Networking and WiFi
Broadband
Hub 5
140Views
0likes
14Comments
Hub 3 red warning light
I have a red light on Hub 3, which indicates an issue with the Hub overheating not easy on the help screens to see how I get a replacement can anyone help direct me as to how I get this thank...
jessgibson154
3 hours ago Place Networking and WiFi
22Views
0likes
3Comments
Digging up road?
Hi, I am a uni student trying to sort out my wifi for the next academic year. We were planning to go with Virgin for our wifi as we have used them in previous student properties and had 0 issue, HO...
emmzr
3 hours ago Place Networking and WiFi
Help!!
38Views
0likes
3Comments
Online meetings and TV dropping out
We are experiencing continued problems with our wifi connection dropping out during online meetings and while watching TV on our VM box. I had to abandon an online lesson recently as the connection k...
romcgrath
4 hours ago Place Networking and WiFi
20Views
0likes
1Comment
CM-STATUS message sent. Event Type Code: 24 and 16
The Network Log of my Hub 5 has been filled with these notices and warnings over the past week. I am on 1GB which has been running fine but only seeing around 500mb for the last week. Whilst I don't ...
Alex_gregory_uk
4 hours ago Place Networking and WiFi
CM-STATUS
CODE: 16
Code: 24
190Views
0likes
20Comments
WiFi pods
Hi all, any idea how to order the pods? I’ve done the scan but the app doesn’t take me through to be able to order one and everything else seems to have me going round in circles. TIA
Woos2003
4 hours ago Place Networking and WiFi
8Views
0likes
0Comments
Service Status incorrect
I have a full service! [Mod - title edited for clarity]
ianjayne
4 hours ago Place Networking and WiFi
28Views
0likes
2Comments

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