Recent DiscussionsCan I get an engineer to move my router? I'm new Hi everyone 👋🏻 I'm a newbie with VM and have just had my fibre broadband installed with a 5 router. However, the team that came before the switch date , who put the cables in my drive and the box...Compensation payment. Hello Last Thursday the 17th April at 13:34 I contacted Virgin media call centre because I'd received an email apology for loss of service earlier in the month. After much conversation, the advisor...Second Connection Hi, is it possible to order a secondary connection to the same house? I would like 2 bills and 2 hubs. Hub 5 and WiFi Pod (black) Ethernet Backhaul Having received a WiFi Pod and connected via ethernet how can I tell from vm connect app or the router if the Pod is connected to the router via ethernet or WiFi? Connection blocked after moving home Applied to move and the new contract has started. Received an installation kit (a wire) and set up the Hub accordingly. The Hub status shows Access denied on Internet. Tried to reboot the Hub ...Hub3 Hi Just a passing question yes or no. Had a query with modteam who sorted question out without issue. perfect. but just one query if anyone has come across thats stuck in the back of my mind and ...Disney+ Plus blocked by Virgin Hi, Virgin Media seems to have a block in place for Disney+. Can see other people having the same issue. Opening Disney on multiple iOS devices or multiple Samsung TVs generates errors. Disney+ do...Wifi+whatsapp+parental controls A few months ago we were “upgraded” to a Hub 5. Firstly, parental controls have failed. Private Browsing still allows inappropriate sites. I referred this to VM, failed. Using whatsapp on my iphone ...We can’t connect to the broadband kit in your home" Our broadband speed is way down, we're running on the 250mb package and the download speed is down below 30mb. Did an online virgin service check and it said as above can't connect to the broadband k...Virus scam received via WiFi I am constantly being bombarded, on my Dell laptop, by spoof messages appearing directly in both Chrome and Edge browsers - not emails. These messages claim that I have been infected with a virus an...Solved
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