Recent DiscussionsEngineer visit I have been trying to get through to a agent for over an hour through phone, the chat bot and whatsapp and have had no luck from any. Does anyone know an alternative way to contact VM about getting a...Will the hub5x pause/unpause issues ever be fixed For two years now I’ve waited for this to work and had the same message saying we are working to have this fixed asap not sure two years is asap every other supplier seems to have no issues with the ...Laptop keeps disconnecting from Internet. Hi. I was using my laptop with no problem this morning, then at lunchtime it disconnected. Phone has been fine all afternoon. After waiting an hour, I plugged in an ethernet cable which made no diffe...RCS Partial Service and Sync Failure Hi, I have M500 Broadband, and over the past few weeks I've noticed that I get regular broadband drop-outs, normally between 15 and 30 seconds at a time. This has become particularly noticeable as I...Noisy wifi pod Brand new wifi pod is very noisy when plugged in, tried to get through to customer service but couldn’t resolve the issue. Longer coax cable I'm having to move my router so am after a longer coax cable. Can VM supply these? SolvedRed light on Virgin Media Hub hi, I have a solid red light on my virgin media hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time t...SolvedIntermittent internet connectivity - FTTP Hub 5 I am writing to seek assistance with intermittent internet connectivity issues since recently switching to Virgin Media on a 2 Gb fiber plan. While generally the performance meets the expected speed...Hub 3 to Hub 4 free upgrade? Hi I've had the Hub 3 for years now, I'm on M250 Volt. Just lately I've had issues with signal, Virgin have supplied me with 2 WiFi pods, but I now have to reboot the hub at least once a week because...Intermittent broadband LS17 On Friday we had an engineer visit and he replaced my Hub 3 with a Hub 5. Everything appeared to work properly. Since Saturday our Internet service has been intermittent. When it's working, everythin...
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