Recent DiscussionsI need help booking an engineer to come out I placed an order for Virgin wifi and tv to be installed and placed the order through an 02 store. I did ask to book an appointment for the 3rd of May however when i received my email confirmation th...Hub 5 Ethernet vs WiFi Unboxed my Hub 5 today and set it all up correctly. Anyone have any ideas why when I plug 2 Ethernet cables into my hub the WiFi drops out every time without fail? I switched from the Hub 3 thi...Solid red light hub 3 Hi my router (hub 3) has started displaying a solid red light instead of the white light... Definitely red, not orange. I've tried unplugging overnight but the solid red light comes back as soon as t...Solid Red light on my Superhub 3. Just Returned from a week's holiday to find a solid red light on my hub 3. Was working fine when we left, but got home to no WiFi or phone. I've tried turning it off, un plugging it and resetting i...Renaming connected devices Yesterday, I ran into the issue described in this post: Hub 5 Device Name Change - Not Possible So I guess I'm not going to be able to rename the devices that are connected to my router. Which le...Hub 4 settings I'm trying to log into my Hub 4 IP. It asks for the settings password which I am inputting as printed on the bottom of the router, but it replies password not recognised! I need to try and create a ...Router Red Light Permanently On I saw some posts from a while ago from users with this same issue I have . They were advised to order a new Router . I have tried all on line suggestions : reset with pin , disconnect , turn off , ch...Frequent Network Disconnects I have daily & random outages where the access to internet stops, the WiFi is fine but no access to www. an engineer came yesterday & said there was dust on the optic cable & cleaned it. today it...Red light on Virgin Media hub 3 I have a red light on my Virgin Media Hub 3. The hub is not overheating and is in a well ventilated area. The problem is now two days old after an intermittent fault. The broadband appears to be work...Disney Plus not working since upgrade to hub5 Hi since getting a new HUB5 can not get Disneyplus to load on any of my devices, handsets, tv, firestick getting error code 1026 or "page cant load" error. When I tried to login on my handset using ...
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