Recent DiscussionsWiFi pods not so seamless connection? Recently spotted my wifi pod has a Fair connection strength on the VM Connect app. The app troubleshooting recommends refreshing the WiFi. I did this and it’s been no help, I also got a message on th...Histon Cambridge For the past 7 mornings the Virgin Internet service in the Cambridge Histon area has been down until around 9 am. It's now 9:20 am and still no connection. I pay good money for this connection, ne...Hub free upgrade Hi I own Superhub 3 with code TG2492LG-VM, is the free upgrade still available? Wifi signal - ordering pods Sorry guys but i need help and this is the only place i can get on for it! I am new to VM and have signed up to a 1Gig, (1130Mb), account. I have run tests and it seems the router is good but othe...Intermittent internet connectivity - FTTP Hub 5 I am writing to seek assistance with intermittent internet connectivity issues since recently switching to Virgin Media on a 2 Gb fiber plan. While generally the performance meets the expected speed...Laptop keeps disconnecting from Internet. Hi. I was using my laptop with no problem this morning, then at lunchtime it disconnected. Phone has been fine all afternoon. After waiting an hour, I plugged in an ethernet cable which made no diffe...Internet issues - red light no signal Hi all, Had an issue with internet dropping out so an engineer came and changed the Hub, everything was good until this morning. Red flashing light has appeared and there is no signal. Would an en...Free wifi pods on 1gb Hi I've just upgraded to 1gb am I entitled to free wifi pods, if so do I need to contact Virgin. Thanks Engineer visit I have been trying to get through to a agent for over an hour through phone, the chat bot and whatsapp and have had no luck from any. Does anyone know an alternative way to contact VM about getting a...Self Install but need engineer I placed an order for Virgin wifi and tv to be installed and placed the order through an 02 store. I did ask to book an appointment for the 3rd of May however when i received my email confirmation th...
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