Recent DiscussionsNew Hub installation New Hub set up today BUT all wi-fi networks refer to the OLD Network Name and Password. Weirdly despite removal of old hub it seems to be working. Have I done something wrong? How do I confirm that...Wifi pods not connecting to new hub I've just received the new hub 5 after upgrading my VM broadband. The signal is still very poor in parts of my house and now my wifi pods won't pair with the new hub. I've tried rebooting everything...Switch account on app Please can a member of the forum team please get in touch I have moved house and need to change my virgin app login to the new contract number. The connection was also supposed to be turned on today...Relocate wall socket Hi can I book a technician to relocate the wall socket? Thanks BQM after external connection fixed Recently, if you see my other posts, I had my external connection fixed and internal cable changed , attenuator adjusted, so whole thing. It was ok before but it needed a full MOT as it were. This...WiFi Pods making things worse My hub is in the kitchen, my sitting room is the next room. If I am sat on the sofa and connected to the hub I get 260mbps. We added a Pod into the sitting room to boost the signal for the office. Th...Wifi pod plug (For the attention of a Mod) Hi, is there any chance I could have a new plug sent for my wifi pod? My dog has chewed through the cable. I have tried to get one online, but despite ordering the exact ...my hub 3.0 has a red light internet is intermittent tried all the fixes nothing works being going on for hub 3 has constant red light internet is intermittent I have tried all the fixes nothing works off more than it is on Stressed out. Early termination fee as moving outside of service area. I am extremely stressed out. I have moved address, wanted to bring virgin media with me, but couldn't as it is outside of virgin medias service area. I have no choice but to cancel. I cancelled o...Broadband an TV outage My area has had a broadband and TV outage since 11pm on Sunday 12th January 2025. Virgin Media say that they have identified the problem and that an engineer is on their way..... I'm not sure where t...
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