Recent DiscussionsCan't click on update Hi, for the last month or two when I turn on my TV I get a message asking to do a system update. For some reason it won't let me click on update. Plus I'm losing connection every so often, very annoy...Hub 3 hot weather no Internet Hi, during hot weather(25°+) my hub 3.0 led shows a steady red and the internet goes. It only comes back on when the weather/temp cools down. This consistently happened every hot weather day the las...Disney + failure on wifi Hello, Disney plus was working. Then it wasn't - 1026 error message on any device that tried to open the app / website connected to the wifi. My mobile phone app works fine when not connected to ...Packet loss issues 2Gig This is infuriating, any ideas what’s been causing this random packet loss? im on 2Gig up and down, Hub 5x Issues with connecting Hub to Garden Office Hi all Wondering if anyone can advise on some issues I am having connection our Hub to a new garden office. An electrician has run a Cat 6 cable from our house to the office - however, when I connec...Gaming issues with hub5x Hello recently I have been having issues with my broadband connection and are a new customer, the issues I have include lag spikes in games, speeds dropping on on the router (which I have caught on s...Thinking about upgrading Hello I am thinking about upgrading my internet connection from 500mb to 1gb but have a couple of questions... Would I be sent a new modem for the higher speed or will the one I have be ok; I prese...Brand new customer issues with maintaining a connection between Hub5 and Sky Q box I've had my M350 hub 5 router for just over a week and all devices connect to it ok, except for my Sky Q box brought from a previous address. I've spent the last few days trying all sorts of things ...Hub 5x, 2gig up/down - packet loss / latency / disconnects every 30 mins Hi, seems I am another victim of this disconnect and packet loss issue with 5x hub and 2gig fiber, which occurs every 30mins, which seems to be caused by 'RealSpeed' checking the speed of my connecti...Broadband Drops Every 30 minutes exactly I have obviously power cycled the router etc, could anyone from VM jump on this to help me out as this has been happening for a week now and it makes doing things online a genuine pain. The di...
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