Recent DiscussionsNo Internet Access We cannot access Internet for over 2 weeks. We call and they said that they would come last week to fix but no one come. MAC ADDress: [REMOVED] [Mod - MAC address removed for security] Yet again poor performance and signal loss This has been ongoing for months but over last few weeks its gotten worse. Everyday I loose connection one to two times or it gets to a point where its constantly buffering when watching streaming. T...No internet in Hastings 3rd day. Virgin are the worst! After getting a text to say there was an outage in Hastings on Thursday lunchtime, my broadband has been off since. Each time I call it’s up to an hour. Some staff say there’s an outage some say ther...Wifi pod not connecting I've recently moved home and upgraded my Internet to 500mbps with a hub 4 installed. WiFi pod was working with my previous hub 3. I've tried speaking to an advisor who was no help. I've tried every...Frequent disconnects throughout the day for last few days Hi, I moved to my flat 3 months ago, switched to while moving right away. It has been stable and no issues up until last few days (3 days I believe). These days, I started experiencing frequent disc...Urgent: Ongoing Broadband Issues Dear Virgin Media Team, I have generally had a reliable broadband connection until the National Grid carried out excavation work outside my driveway, which damaged the Virgin cable on 4th March 2025...Micro-outages, loss of all internet frequently Headline : All devices lose Internet 3-5 times most days. This began before Christmas, was completely absent for much of February, but has returned. No issues are ever shown in MyVirginMedia app a...SuperHub 3.0 - unable to disable SSID broadcast Today, when connecting a new device, I needed to broadcast my Wi-Fi's SSID for the new (garbage) device that I was trying to connect. So I logged in to 192.168.0.1 and navigated to Advanced settings...Received email from VM open DNS vulnerability I received the email from VM Security that a device has an ODNSR vulnerability. We're writing to let you know that a device connected to your home network has been identified as having a potential...Modem Mode stopped working since Tuesday's outage (Hub 5x) I managed to painstakingly get it to work a few weeks ago with my Unifi Express 7 but last night after a brief outage it has stopped passing a WAN IP to the Unifi Router. I've spent hours and hours t...
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