Recent DiscussionsAm I being spied on by china? 😂 I have an unknown device connected to my WiFi 5x router, called "Shenzhen df:59:ec" and the pause button ain't working, of course, any ideas wth it is? Wireless BT4600 landline Hello, I have a wireless BT4600 phone in my living room which I need to have there. I think it is using 2.4ghz to connect wirelessly to the phone hub. I recently upgraded my Virgin Media package and ...Solved5x Hub / Deco x20 Mesh Hi all, I have just had 500MB fibre installed and I've attached the hub to my existing x20 mesh network. Turned off wifi at the hub and turned Deco to Access Points. The first deco x20 (primary...Nest Offline in App I have the same problem, it was working fine on my old router 3, changed to a router 5 and this problem has started. I connected the nest to 2.4 wifi. Extend coax or fibre internally Hi Nathan_B, please can I request a DM to organise a similar activity for my property? Thanks. Broadband is down for 6 days! Just wondering what is happening with VM that they cannot fix an issue for six days in W3 London area? Anybody else experiencing this? They keep promising to fix it every day and customer service wa...Hub 3 not connecting Hey everyone My hub 3 has lost connection to the internet. It was in modem mode and using a tp link router. The power light at the bottom is solid green...the up/down arrows are flashing green...an...Getting a refund How do I go about getting refunded my account? Unfortunately I made the error of switching to Virgin after 15yrs of uninterrupted service with BT but my virgin account has randomly paused Internet ac...Low speeds Hi I'm paying for 250Mbps but currently only getting 96 Mbps download on ethernet and slightly less on wifi on my main pc what can I do? Connection dropping daily since speed upgrade I have been with Virgin for about 4-5 years and it has generally been fine in that time. So when my contract was recently up last month, I renewed and also haggled a cheap speed increase from 250 t...
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