Recent DiscussionsGaming issues with hub5x Hello recently I have been having issues with my broadband connection and are a new customer, the issues I have include lag spikes in games, speeds dropping on on the router (which I have caught on s...V M blocking national lottery app and on search Hi, for years I had talktalk I now have VM broadband. I could always access the national lottery app and search but now it is blocked. I went to settings on iPad and iPhone and noticed when I clicked...SolvedWifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...Hub5 smart mode Hub5 insists on smart mode. I need 2.4g WiFi for old devices (ring 2chimer) which will not work in smart mode. All the app will not let me manage network when using two WiFi frequencies . I have to u...Packet loss Been getting terrible packet loss mostly in evenings last 6-10h then goes away. Coincides with poor upload speed ~1mbps (normally 100mbps) and upload modulation goes to 16, so indicative of noise on ...Virgin media connect App Anyone know how to get rid of things off the connect app? I'm confused as it's saying I have my main TV box connected by Ethernet and a 2nd box with a fair WiFi connection, both would be ok except I ...Broadband is down for 6 days! Just wondering what is happening with VM that they cannot fix an issue for six days in W3 London area? Anybody else experiencing this? They keep promising to fix it every day and customer service wa...1gb speed download .4mb,upload good. noticed the other day my download speed had dropped to nothing and i couldnt even open a webpage,today its done the same,restarting the hub 4 solves it for a while then does it again,i cant hear the...Faults Department Hello I was given a number 0333 000 5925 by the retentions department to contact the faults department regarding ordering some WiFi pods. This number seems to be more for reporting faults outsid...new cable hi i am waiting for ground force team to arrive today as planned for new cable at my property i've had no eta only message to say its today im needing my internet sorted by tomorrow as i work from ho...
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