Recent DiscussionsCable for hub 5x, M500 fibre My cable that connects internal wall box and hub 5x is broken, I’ve been told it is coaxial cable by virgin media customer support. I am wondering if that is correct? Looked on google, coaxial cabl...Connecting to certain apps I am having a problem trying to connect to certain apps on my iPhone it keeps coming up can’t connect to server but if I use my mobile data it connects can you help and I am a novice so need it to be...Samsung S25+ phone doesn’t auto-reconnect to 5X Hub WiFi Has anyone experienced any WiFi auto-reconnect issues with their phone or other devices? I had a new Virgin Media 350GB package and 5X Hub installed a couple of days ago. I’ve since noticed that whe...No internet for 4 days now A technician cut our cable without warning or explanation outside my home on Thursday (31st July) I called Virgin Media the same day to inform them of this to which they said an engineer would show u...Hub 5 power levels too high I had a technician visit in early July who replaced the 6Db attentuator with a 3Db one. Over the last week or so I have been having intermittent signal issues with packet loss leading to either poo...Hub 5 password problem Hello, I have been trying to access my new hub to change some settings but for the life of me, I cannot read what a certain character is on the bottom of the router. I have tried 8, e, and an a, all ...Nightmare situation that’s been going on for months . Over the last couple months our WiFi has been going out daily . We’ve have been having an engineer come out every 2/3 weeks and nothing seems to improve. All the drop outs have been related to T3 tim...Cable repull but no shows Counsel roadworks was happening when this all started a few days ago there where drilling and my internet stopped working I did all the test even had a engineer come to the house to check inside and ...SolvedOrdering a wifi pod Dont know how else to go about it. About to give up on ordering a wifi pod. I have done the test, there's actually zero wifi in some parts of my flat. CM-STATUS message sent. Event Type Code: 24 and 16 The Network Log of my Hub 5 has been filled with these notices and warnings over the past week. I am on 1GB which has been running fine but only seeing around 500mb for the last week. Whilst I don't ...
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