Recent DiscussionsAdditional Wi-Fi pods I’d like to order more Wi-Fi pods as the signal is still non-existent upstairs in the back of our house. I ordered my first one over the phone as the app doesn’t work in the rooms where there is no s...Recovery Codes ,O2 & New Login & Price Increases ;( Crumbs what a day Virgin had an outage in CF23 this morning ,up and running now but we are now expected to jump through more hoops to try and login with a complicated 2 step email or Mobile ect at o...Buzzing WiFi Virgin pod/extender My wifi pod is making buzzing sound and is warm to the touch. Does it need to be replaced? Hub 5 **bleep** show So I renewed my contract with you guys and they swapped my hub 3 to the hub 5 and since then my router has **bleep** the bed, I'm talking cant even get through factory reset kinda **bleep** the bed. ...VPN Connection Keeps Dropping Out I have read numerous articles and discussion acknowledging there is a known issue with Work VPN connections continually dropping out using VM Fibre 1Gb - I have a Hub4. It is directly connected to m...Wifi Not Visible On Devices Just recently I have experienced a problem with my 'main' Virgin network not being visible on some devices e.g. Sonos/printer. Phone and tablet work fine with it. I do have powerline adaptors which ...Broadband only working in some places My broadband is only working in some rooms and not in the room where the main router is. When trying to connect on my phone it is just whirring around as if it’s loading/ trying to connect but doesn’...Intermittent packet loss and high latency I was issued a new router (Hub5 I think) and upgraded to the gigabit service a couple of years ago and ever since I've suffered intermittent service problems. The symptoms are sudden high latency, u...The internet connection keeps dropping off a lot I am working from home, and my internet connection keeps dropping off a lot when I am in meetings or doing my work. My work VPN loses connection when the internet drops, so I have to keep connecting ...No internet thru laptop Problems for a month or so now. New hub today, mobiles all connecting to WiFi and internet, just laptop having WiFi but no internet. Went to local tech shop and joined their WiFi and through to inter...
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