Recent DiscussionsFactory restore, restores problems Hello, I have a hub 5 with 2 extender pods, the pods are identifying as TV boxes and my dashboard in the connect app is showing 9 TV boxes, as it is allocating IP addresses to devices I don't use any...Wi-Fi hopeless!! Hi so our household has been with virgin for a long time, we had an older hub which was great. Anyway, my housemate moved out and so I got a new virgin contract, and the speed is excellent wired! H...SolvedIssues with connecting Hub to Garden Office Hi all Wondering if anyone can advise on some issues I am having connection our Hub to a new garden office. An electrician has run a Cat 6 cable from our house to the office - however, when I connec...CF14 area broadband and TV issues The broadband and tv have had regular outages for short periods for the last 2 months. Virgin are aware, aparently is a complex issue, the repair date just keeps increasing every few days. This is ge...WiFi Pods Hi I have 1gb Internet and the hub struggles with signal in one of my bedrooms and the third floor. I received a wifi pod today and it has improved the signal from 10mb to 20mb in the impacted bedr...Packet loss issues 2Gig This is infuriating, any ideas what’s been causing this random packet loss? im on 2Gig up and down, Hub 5x Can't access Flickr I can't access Flickr, every time I try to log in I get the message "403 Forbidden Request forbidden by administrative rules." I get this message on my Win11 PC and my Android tablet. Can't click on update Hi, for the last month or two when I turn on my TV I get a message asking to do a system update. For some reason it won't let me click on update. Plus I'm losing connection every so often, very annoy...Hub 3 hot weather no Internet Hi, during hot weather(25°+) my hub 3.0 led shows a steady red and the internet goes. It only comes back on when the weather/temp cools down. This consistently happened every hot weather day the las...Disney + failure on wifi Hello, Disney plus was working. Then it wasn't - 1026 error message on any device that tried to open the app / website connected to the wifi. My mobile phone app works fine when not connected to ...
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