Recent DiscussionsUpload speeds have randomly dropped - need help! Hi, My VM has been brilliant since starting two months ago however the last two days the upload speeds have completely dropped to 40mbps from upwards of 200. There's no real reason for it. Does anyb...The pods don't work (like they used to) Recently upgraded to VM 1gig service. Got a Hub 5 to replace Hub 3 and now having issues with White WiFi pods. They connect and it looks like we are getting really decent connection and speed but the...WIFI pods is making noises and keep dropping out One of my WiFi pods makes a loud noise like a fan running is inside and it is about to take off. I can see lots of other people are having this problem and it is impossible tog et through to virgin ...my hub 3.0 has a red light internet is intermittent tried all the fixes nothing works being going on for hub 3 has constant red light internet is intermittent I have tried all the fixes nothing works off more than it is on Red Light in Hub 3 I have noticed recently that the light on my hub is red. It is not overheating and I have don't the steps mentioned (restart and reset). The hub is in the same place it has always been. Redo the cables for broadband connection Hello I'm in the process of fitting new windows. My broadband cables currently run through my old windowsand would like to know if VM can redo the cables via drilling the hole through the wall inst...Internet cutting out during Teams calls Dear Sir or Madam, Whenever I work from home, almost every single time I use Microsoft Teams to have video call or meeting for business, my internet seems to cut out at some point during the call fo...My 5x Hub has died and I can't talk to anyone in Virgin about it My 5x Hub died completely at some point yesterday. It smells burnt, no lights. When it died it tripped all of the sockets downstairs. I called the contact number in the app at 8am but it just told ...New Hub installation New Hub set up today BUT all wi-fi networks refer to the OLD Network Name and Password. Weirdly despite removal of old hub it seems to be working. Have I done something wrong? How do I confirm that...WiFi Pods making things worse My hub is in the kitchen, my sitting room is the next room. If I am sat on the sofa and connected to the hub I get 260mbps. We added a Pod into the sitting room to boost the signal for the office. Th...
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