Recent DiscussionsiPhone and WiFi Hi all I have had a lot of problems with my iPhone connecting to WiFi to the point I recently got a new phone the phone freezes when loading websites and or WhatsApp and does not auto connec...Red light on hub 3 Seems to be a common problem. Had a red light on hub 3 for a while. Tried the reboot from the app and tried the pinhole reset as recommended on these forums. Can't log in to my virgin account at the ...Frequent Network Disconnects I have daily & random outages where the access to internet stops, the WiFi is fine but no access to www. an engineer came yesterday & said there was dust on the optic cable & cleaned it. today it...Hub 3. Confused Hi Will try to get thru to Virgin but last time took ages. just wondered if anyone had come across this. In the last few days, noticed a newspaper item saying that if you have Hubs they may be elig...Networking and WIFI Pods setup complaint Right then, this has been a bit of a kerfuffle with Virgin Media, hasn't it? To make matters worse, I also work from home, and these ongoing issues have been directly impacting my ability to do my jo...How to get free upgrade to Superhub 4 I have a Superhub 3 with code TG2492LG-VM and Virgin are saying I can get a free upgrade to a Superhub 4. How does one do this? Do I have to contact them on the phone or is there somewhere on the V...Virus scam received via WiFi I am constantly being bombarded, on my Dell laptop, by spoof messages appearing directly in both Chrome and Edge browsers - not emails. These messages claim that I have been infected with a virus an...Faulty WiFi Pods - Overheating Hi, about a week or so ago, the fan on my Wi-Fi pod started running constantly. Then two days ago it stopped and the white light started blinking constantly. I went to unplug the pod to try a reset ...Micro-outages, loss of all internet frequently Headline : All devices lose Internet 3-5 times most days. This began before Christmas, was completely absent for much of February, but has returned. No issues are ever shown in MyVirginMedia app a...Are Hub 3s being retired? I saw a news article today about older broadband hubs being replaced. Mine is a Hub 3 and when I went onto the page mentioned in the article to check if mine is included it says that my hub needs rep...
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