Recent DiscussionsNew Router - No reliable service or gone. Hi, I recently had the router replaced, after the old one of about 4 years ago, had developed a constant red light. It was changed about a 2 weeks ago for another hub 3. Over the last 2 weeks we ha...Wifi pod has disconnected and won't reconnect Hello, I've had the white wifi pod for 2 months now and it's been working great, up until a few days ago. The light is now constantly flashing white. I've tried resetting the hub 3 , both on the con...Drop in speed from Hub 3 as router to TP Link Hi all, I have VM 250Mbps package with Hub 3. When using the hub as router I am getting 250Mbps+ speeds, no issues. When using my TP Link C7 AC1750 router and Hub 3 in Modem <ode, the WiFi speed dr...Hub 5x no Modem mode Another very disappointed customer who was sold on the idea I could use my own router and equipment multiple times I asked about modem mode. I even queried about existing customers saying its not ava...VM Connect - unable to log in Never used to have a problem with the VM Connect app, but at some time a few weeks ago/months ago it stopped working. I’m unable to log in, and go through the never ending loop of attempt login onl...Move cable to another entry point in the house. Hello, I need to move the cable entry point coming in from the street to another point along the outside wall in my house. I've tried calling through but not sure of the options to select. Any help ...SolvedWifi Booster burning out socket Hi, we've had our booster for a few months now and after taking out the plug the other day, we have noticed that it has left a black residue on the socket and wall, so obviously we have stopp...Constant Red Light on Hub I also have this issue. Done everything suggested but still red. Can someone from support please contact me to arrange a replacement hub. Thank you. Moving Router I need to move my router to another room - boosters will not work for what i want, I am able to do the job myself but need the cable to extend from the entry point into the house into the router, the...Website users from Virgin Media can't access my website, DNS resolution gives the wrong IP Symptoms: Users from Virgin Media trying to connect to my website can't, it gives them different types of errors related to SSL. After some troubleshooting, I found that the DNS resolution from...
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