Recent Discussionscritical No Ranging Response received My super hub is failing with the message 09/05/2025 12:06:18 critical No Ranging Response received. How can I resolve this? And why do my posts keep getting deleted???? Hub 5 / 192.168.0.1 / Change IP range Just bought a new Hub 5 to replace a Hub 3, to help with wifi speeds. Having had a quick root around here it looks like VM removed the ability to change the IP range, which is going to cause me a pr...Frequent Network Disconnects I have daily & random outages where the access to internet stops, the WiFi is fine but no access to www. an engineer came yesterday & said there was dust on the optic cable & cleaned it. today it...Return old hub3 Hi all, I recently renew the broadband contract and VM sent me the hub 6, and asked me to return the old hub 3 in the box provided and drop off to nearest Yodel, I did it on 2/May, now I just receiv...WiFi Pods!! Hi. I am having a nightmare trying to get some help ordering another wifi pod(s). I have received my first one and still having bother. I work from home so I need a strong connection and I’m already ...Connection intermittent for 3+ weeks because ‘known issue in the area’ My connection has been intermittent (read: pretty much useless for work or streaming TV without issues) for 3+ weeks now. Whenever I log in and check broadband issues, it says that there’s a know iss...Connect App Won’t Connect Since yesterday, my VM Connect app has stopped detecting my network. On the Broadband tab, it can’t find my router and keeps taking me through the install steps. As I haven’t done anything different ...Red light I have a solid red light on my virgin media hub.I’ve also been having issues with my WiFi dropping on a regular basis. I have done a reset of the wifi router recently and have taken out the wires and...Packet Loss - What can Virgin Media do? Got Virgin Media and suddenly my gaming is stuttering, and it's getting worse. Got a BQM which confirms periodic packet loss even when only one device is using wi-fi (and it's like 1m away from the r...NEW PACKAGE - upstream channel missing HI, so been with virgin since the 90's at multiple addresses, just phoned the diabolical phone number for help and got none and i think lies on recorded call. 2 days ago i renewed on live chat which ...
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