Recent DiscussionsWifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...VPN Connection Keeps Dropping Out I have read numerous articles and discussion acknowledging there is a known issue with Work VPN connections continually dropping out using VM Fibre 1Gb - I have a Hub4. It is directly connected to m...XGSPON, realspeed reactivated now back to half hour disconnections When I first upgraded to 2gig, I had hourly real speed tests causing a few ms disconnections extremely annoying I'd get disconnected from games, voice chat I eventually got it turned off, but since 3...New to Virgin Gigabit – Router Placement & Ethernet Setup Advice Needed I just had Virgin Gigabit internet installed today. The router ended up at the furthest point from where I actually need it - not the installer’s fault, but the “ground” team who laid the exterior ca...Cancel WiFi? Hi all, after being with Virgin Media with little apparent issue for some time, the quality of service lately has dropped dramatically. Our connection is constantly cutting out and when it is connect...Hub 3 Replaced with Hub 5 Hub replaced by VM Tech Hub Status Network Diagnostics shows all wifi connected devices have low signal strength and recommends moving them closer to hub. Devices are not identified but assuming list...Stupid emails about returns and charges For the third time in a few weeks I have had an email telling me I have equipment to return. I do not have any equipment to return. They are threatening me with a £65 charge if I don't return the kit...Wifi Not Visible On Devices Just recently I have experienced a problem with my 'main' Virgin network not being visible on some devices e.g. Sonos/printer. Phone and tablet work fine with it. I do have powerline adaptors which ...TV connected to Wi-Fi but no internet, fine on hotspot Hi, so I have a Sony Bravia TV which is connected to our virgin hub, but can’t seem to get the internet to work on there. I don’t believe it’s a device issue because if I connect it to my mob...Dropout Hi live in so18 area and upgraded to 1gb service and have the same problem with dropout at least 10 to 15 times per day now with no change to setup or devices any one have any suggestions regards ...
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