Most RecentMost ViewedMost LikesLonger Isolater Cable Afternoon, We've just moved homes, and I'm hoping to get a longer isolator cable? I've read in places that it needs an engineer visit, and in other places that you are able to send out a 5m cable? Any help is appreciated Cable repull but no shows Counsel roadworks was happening when this all started a few days ago there where drilling and my internet stopped working I did all the test even had a engineer come to the house to check inside and he even confirmed the cable has been cut. Now after the few days I'm waiting each day as I'm told a engineer is coming to do a cable repull but I'm waiting and watching with no show engineer each day no updates just left in the dark. Having to call customer service use what little data I have to get though the checks only for them to submit the form to the sub contractors for a rebook that doesn't show or contact me. I'm disable with a heart condition my tracker needs internet to alert emergency service if something where to happen I have also lost work from this as I'm commission based. This has left me very upset and angry SolvedExternal Junction Box exposed Hello.. I noticed this morning my Junction box is non existent and the cables are exposed. It appears not to have affected the broadband currently. However it may on the future. Solved
