Intermittent Signal in your area loop
On I think the 9th of October I noticed some serious spiking of ping when playing games on my PC, connected via Ethernet, also issues with other devices connected via WiFi such as my PS5 and IPhone. I figured id check the area status and got the "Intermittent Signal in your area" and it says were looking into it check back in 24 hours blah blah blah. Well its been over 10 days and its gotten worse if anything. Im not super techy when it comes to diagnosing internet problems but using Discords ping box I can see constant packet loss of sometimes 95% which I cant imagine is supposed to happen and my "ms" usually sits around 23ms but every 5 seconds it will spike to around 50ms so yeh something is very wrong and nothing is being done about it. Not to mention the fact that trying to book an engineer visit a bunch of mind numbing hoops.Router Issues
Hi Over the last few weeks my Router has needed multiple restarts due to losing connection. I have started to notice after rebooting and white light stops flashing I get a flashing red light for about 30 seconds then back to solid white. I should be getting 1Gb speeds but today its currently on 115Mbps. Can anyone shed any light on this for me please. Have also had issues with my 360 TV box in if I try Iplayer the box will just freeze and need a complete reboot ? Any help or advice would be appreciated. ThanksPing, Latency & Packet Loss
Just a question about this really. My minimum latency sits around 18 or 19ms on a ping graph but I’ve seen others connections a lot lower about 10ms or even a bit lower. Is this based on how far you are from the exchange / cable box on the street or local area connection? The think broadband monitor graph shows the main min area in green, just interested how it works and how some people show it much lower. My connection seems fine but this past week seen a lot of dropped packets on my graph but seems to show every other day or so. Can you check if there’s any issue on the line happening? I’ve done a check and it says my home network has a few problems with a Red triangle next to the broadband bit, all the others are normal in Green. PS: I use both Ethernet & Wi-Fi
A weird one: no online radio
Hi all. I have a really weird issue. Since maybe 2 months ago I am unable to listen to any online radio. Doesn't matter if its an app on my phone or website on my PC or any of my Google devices. It starts playing and after a 1-2 minutes it starts to buffer and stays like that unless I restart the stream/app, then it plays for another 1-2 minutes. Youtube and Spotify work without issues. The only solution I have is to use VPN on my PC but that doesn't help with my Google devices. Does anyone have any suggestions? I'm on 1Gig connection with Hub5 ThanksIntermittent Signal In Area - High Ping and Jitter issues for over a month and a half.
Title says it all. I've been experiencing high ping and jitter issues with my broadband since the backend of August and have had numerous engineer visits that have not resolved the issue whatsoever. I've had a new Hub, I've had a Booster added to the house to help improve signal etc. Nothing has changed. Bearing in mind, I've been with Virgin since April and up until the end of August, everything was working perfectly fine with no issues. When I check the status in the area, it just says intermittent signal, but it's said this for the past two months. I'm at my wits end, cause I'm effectively paying for a service that doesn't work and I'm seriously thinking of just stopping the contract and switching provider. Would appreciate some help to save me the hassle of switching over!Virgin Hub 5 Ethernet ports not working with CCTV
Hi I recently changed my hub 5 to another hub 5. Previously the Ethernet ports were perfectly fine and cameras cctv were working all good. Now all of a sudden the remote camera viewing has gone offline and Ethernet ports are not flashing behind the router. I have tried diff Ethernet cables and same issue. It’s a hub 5 and hik vision cameras. Please help. Thank you
