Forum Discussion

michaelangelo95's avatar
michaelangelo95
Just joined
15 hours ago

Connection keeps dropping Critical

Connection keeps completely dropping randomly for a minute every couple of minutes. 
I have turned off the router for a couple of minutes and turned it back on many times.

ChannelFrequency (Hz)Power (dBmV)Symbol Rate (ksps)ModulationChannel ID
13660000043.3512064 qam3
22360000045.8512064 qam5
33010000043.3512064 qam4
44310000043.3512064 qam2
54960000043.3512064 qam1
ChannelChannel TypeT1 TimeoutsT2 TimeoutsT3 TimeoutsT4 Timeouts
1ATDMA0010
2ATDMA0010
3ATDMA0000
4ATDMA0010
5ATDMA0010
ChannelFrequency (Hz)Power (dBmV)SNR (dB)ModulationChannel ID
13870000005.840256 qam32
22350000004.338256 qam13
32430000004.338256 qam14
42510000004.438256 qam15
52590000004.340256 qam16
62670000004.540256 qam17
72750000004.138256 qam18
82830000004.138256 qam19
92910000004.640256 qam20
10299000000538256 qam21
113070000005.440256 qam22
123150000005.540256 qam23
133230000005.840256 qam24
143310000005.540256 qam25
153390000005.640256 qam26
163470000006.140256 qam27
173550000006.140256 qam28
183630000006.440256 qam29
193710000006.340256 qam30
203790000006.140256 qam31
213950000005.840256 qam33
224030000006.340256 qam34
23411000000640256 qam35
244190000006.440256 qam36
ChannelLocked StatusRxMER (dB)Pre RS ErrorsPost RS Errors
1Locked40.9274430382
2Locked38.9728309
3Locked38.6708178
4Locked38.9775104
5Locked40.372999
6Locked40.3721112
7Locked38.9883153
8Locked38.9974146
9Locked40.3672152
10Locked38.9684160
11Locked40.3533213
12Locked40.3562159
13Locked40.3517140
14Locked40.3601143
15Locked40.9634175
16Locked40.9564230
17Locked40.3716214
18Locked40.9624140
19Locked40.9676110
20Locked40.37891948
21Locked40.383369
22Locked40.961771
23Locked40.910771287
24Locked40.99252

Time Priority Description

22/01/2026 23:33:31 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/01/2026 23:33:28 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/01/2026 21:39:15 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/01/2026 17:22:21 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/01/2026 16:53:17 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/01/2026 16:20:33 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/01/2026 14:48:46 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

22/01/2026 08:03:33 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

21/01/2026 07:22:50 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

20/01/2026 07:06:42 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

19/01/2026 18:27:29 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt060-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

19/01/2026 18:27:29 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

18/01/2026 21:16:32 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

18/01/2026 16:08:14 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

17/01/2026 18:09:18 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

17/01/2026 16:23:40 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

16/01/2026 16:17:29 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

16/01/2026 15:01:38 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

16/01/2026 14:51:46 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

16/01/2026 07:17:46 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 



No RepliesBe the first to reply