Intermittent Signal in your area loop
On I think the 9th of October I noticed some serious spiking of ping when playing games on my PC, connected via Ethernet, also issues with other devices connected via WiFi such as my PS5 and IPhone. I figured id check the area status and got the "Intermittent Signal in your area" and it says were looking into it check back in 24 hours blah blah blah. Well its been over 10 days and its gotten worse if anything. Im not super techy when it comes to diagnosing internet problems but using Discords ping box I can see constant packet loss of sometimes 95% which I cant imagine is supposed to happen and my "ms" usually sits around 23ms but every 5 seconds it will spike to around 50ms so yeh something is very wrong and nothing is being done about it. Not to mention the fact that trying to book an engineer visit a bunch of mind numbing hoops.138Views0likes15CommentsRouter Issues
Hi Over the last few weeks my Router has needed multiple restarts due to losing connection. I have started to notice after rebooting and white light stops flashing I get a flashing red light for about 30 seconds then back to solid white. I should be getting 1Gb speeds but today its currently on 115Mbps. Can anyone shed any light on this for me please. Have also had issues with my 360 TV box in if I try Iplayer the box will just freeze and need a complete reboot ? Any help or advice would be appreciated. Thanks27Views0likes2CommentsFrequent "Sorry for your network issues" texts from VM
Following some pixelation issues around noon on Sunday 21 September I rebooted my VM TV box and all was fine. I immediately checked status of TV and broadband online and there was a known problem in my area. I have had no problems at all since then with any service, speed, signal strength etc but have received texts daily from VM all this week. They either say sorry for issues and we are monitoring your connection for 24 hours or it has been monitored and your connection should be fine now. Yesterday the text said a fault had been identified (I don't have any faults) and I need to book an engineer. Today it was back to sorry for issues and we will be monitoring your connection for 24 hours. How do I stop these? Seems pointless booking an engineer and maybe getting charged as there is no problem.Solved117Views0likes6CommentsIntermittent broadband for months
My internet has been randomly dropping out for months and is impacting my ability to work from home and enjoy leisure activities (gaming!). I have done many factory resets but I still keep having issues. I have added details of my log below if anyone can please advise what the issue may be?67Views0likes9CommentsCompletely Dead Router
Please can an agent help me, I am aware that there is a service issue in the area until the 8th of this month and have already rung in. My problem is that I came home from work, my surge protector/extension lead had died and, when replaced, so had my router. By dead I mean there is no longer any lights on the router at all, as if the fuse has blown. It's not attempting to find service , it doesn't have a white, green or red light, it doesn't have any lit up or blinking icons, it is just dead. The woman on the phone has told me that until the area is fixed as this is surely the issue, they can't do anything, but the problem is, I have a week off this week, I have had to pay £20 for EE's hotspot for 5 days, and sending a replacement router now would mean working Internet as soon as it's fixed in the area, as all my neighbours still have their routers showing, meaning mine is well and truly dead. Making me suffer until the 8th, to then wait 3 days for a new router seems counter productive. There are at least 3 virgin routers running with service within the 6 houses around me. So either it needs a new plug or it needs a new box because they all have a running service, whether intermittent or not. I really dont want to spend a whole week this week running on 1mb download speed.122Views0likes9CommentsA weird one: no online radio
Hi all. I have a really weird issue. Since maybe 2 months ago I am unable to listen to any online radio. Doesn't matter if its an app on my phone or website on my PC or any of my Google devices. It starts playing and after a 1-2 minutes it starts to buffer and stays like that unless I restart the stream/app, then it plays for another 1-2 minutes. Youtube and Spotify work without issues. The only solution I have is to use VPN on my PC but that doesn't help with my Google devices. Does anyone have any suggestions? I'm on 1Gig connection with Hub5 Thanks55Views0likes2CommentsOrdering a WiFi pod
Hi, am I able to receive a WiFi pod? I have run a speed test inside my property and speeds are perfect, but I have an outbuilding and the speeds are just not strong enough, I have 1gb broadband, but only reaching 40-50mbs about 8 feet away inside my outbuilding69Views0likes6Comments