Recent DiscussionsMarly 67 I was a loyal member of virgin. But for over a year I couldn’t sign in to any apps or any sites. I wanted to leave I had enough 3 month ago ayisha b told me she would help me. She sent me out memorab...registering account Broadband went active on Tuesday but I have been unable to register my account gets to the password part then had an error any help would be great please cannot log in to myVM or email as the title - up to yesterday 8th Jan i could log into MyVM on a browser and my email on the iphone app - on looking at my emails i got an error - sorry cannot remember what it said but i could not ...SolvedCan't access My Virgin Media Hi, I've been warned by Experian that one of my email addresses is being touted around online. They advised me to change the password for that address. I've been trying to get access to "My Virgin Me...SolvedNo account number or area reference I ordered my new broadband service on 9th April. Engineer install is meant to be today (24th April). In my order confirmation I was not given an account number or area reference in order for me to cr...5x hub flashing red light Tried several times for the last 5 days unplugging, resetting checking outage etc tried phoning. Can’t speak to anyone. Anybody from virgin on here can that can send an engineer out please. Can't register for My Virgin Media I've tried registering for My VM on my laptop and on the app, but every time I enter my surname, account number and area code it says 'account not found'. It's very frustrating! I can't call for help...verification email not received Hi, I've been trying to register for My Virgin Media having just became a new customer everytime I try to log in it says my email hasn’t been verified I have on multiple days pressed the button fo...Unable to register account I moved house, my old account was cancelled and a new one set up with a new account number and contract. I get emails RE bills and my contract to the original account email address. If I sign into m...Unable to see new account in app after moving house Hi, we moved home I called Virgin to help move the connection to new place. The person on the phone signed me up to a new tariff for the bundle I had. In the process a new account was created for me...
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