Recent DiscussionsUnable to update Flex plan using VM app Hi, I want to change my flex plan which I am unable to update using the VM app. I was able to do this couple of months back but it has stopped working. Whenever I have tried to remove the channel su...Signed up with wrong email address Hello, I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased. Please cou...SolvedI can not pay outstanding bill I can not pay outstanding bill, online or on phone due to my account being closed, or set up direct debit, i am happy to pay please help me pay. thanks Suddenly can't access my VM account Hi, over the last few days I've been unable to access my VM account. My log-in details (email address and password haven't changed. I'm told "We've updated our password rules to make signing in ...Virgin Media web page my account not showing my correct post code After signing into my virgin media account , its says checking the service status, but doesn't show the correct post code where I live. Tried signing out and back in again and it then shows a complet...SolvedNew customer with no information... Hi all, so I had a sales rep come out last week and sign me up to a fantastic deal for broadband and tv starting in July. Only issue is I've had no email correspondence from virgin. A weeks gone by a...I’m unable to register for a virgin media account? It keeps giving me a message that either my email address or my password is wrong. I keep hitting this brick wall HELP! Cannot register for my Virgin media account I’ve been a Virgin broadband customer since November 2022, and yet STILL I cannot register for My Virgin Media despite trying everything I’ve read here on the message boards- when I go to enter my e...SolvedConstant issues - WiFi I'm having constant WiFi connection issues- tv boxes dropping out- WiFi telling us to check password even though it's correct. I've gone on to the app to trouble shoot the Internet AGAIN and it's not...Registering Virgin Media account. I also cannot register my account. Sticks after entering new password. Broad band connected Thursday 29th May & have tried several times.
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