Recent DiscussionsVM Connect "Account is inactive or closed" I need to order a wifi pod due to wifi black spots. Trying to get into the VM Connect app in order to run the test, however, I get the error message "account is inactive or closed". It offers me the...Unable to re-set password in app Ive tried this several times and not receiving the emails to reset password - cant face trying to get through on phone - can I get help here? username or password invalid i can sign in to this site on my laptop using my saved credentials without any problems but if i try to sign in on my mobile phone via the virgin media app i cannot log in as it does not recognise ei...Cannot access my virgin media account I have been a long time amount holder with virgin and currently I cannot access my virgin media account. I have a blueyonder email address that I always use to sign in. I have tried resetting passw...SolvedCan't register Virgin Media account When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...Signed up with wrong email address Hello, I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased. Please cou...SolvedI can not pay outstanding bill I can not pay outstanding bill, online or on phone due to my account being closed, or set up direct debit, i am happy to pay please help me pay. thanks SolvedUnable to update Flex plan using VM app Hi, I want to change my flex plan which I am unable to update using the VM app. I was able to do this couple of months back but it has stopped working. Whenever I have tried to remove the channel su...Suddenly can't access my VM account Hi, over the last few days I've been unable to access my VM account. My log-in details (email address and password haven't changed. I'm told "We've updated our password rules to make signing in ...Virgin Media web page my account not showing my correct post code After signing into my virgin media account , its says checking the service status, but doesn't show the correct post code where I live. Tried signing out and back in again and it then shows a complet...Solved
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