Recent DiscussionsCan't access My Virgin Media Hi, I've been warned by Experian that one of my email addresses is being touted around online. They advised me to change the password for that address. I've been trying to get access to "My Virgin Me...Unable to register account I moved house, my old account was cancelled and a new one set up with a new account number and contract. I get emails RE bills and my contract to the original account email address. If I sign into m...Unable to see new account in app after moving house Hi, we moved home I called Virgin to help move the connection to new place. The person on the phone signed me up to a new tariff for the bundle I had. In the process a new account was created for me...MyVirginMedia showing old account after house move. Cannot register for new account. Hello, I moved house a few months ago which involved moving my Virgin Media broadband service from one area to another. On activation day at the new address activation failed and it took 3 calls to ...Solved2 x Super Hubs? Hi… Just noticed that on the My Virgin App that my “package” includes 2 x Super Hubs. Far as I can tell I only have one and have only ever had 1. (Think if I did had two I could bolt them together a...Ebilling is impossible to set, is this a nice little £1.75 a month grift by Virgin Media? I've been in touch with Virgin customer care no less than 4 times now because I cannot for the life of me switch off paper bills and go fully paperless. Last two times I was assured this was done o...Unable to sign into My Virgin Media As per the headline. This is also affecting receiving emails. It seems as if my user name and/or password have been "forgotten". When I try to use the 'Forgotten password' option, it doesn't r...My Virgin Media App - Unable to reset password I've been trying to reset the password on the My Virginmedia app with no success. I've updated the email address used to sign in but the password reset emails are not arriving in my inbox. I also spe...Unable to sign into email I'm having a problem with my virginmedia.com email address. The email quick link on myvirginmedia comes up with the message 'your virgin media mail account is currently unavailable' and also the mail...New account not showing on MyVirginMedia app So I moved house recently and got a new Virgin Media contract. However, it’s also come with a new account number. In the VirginMedia app the only address on the account is my old one and it says my ...
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