Recent DiscussionsMy Virgin Media App not showing correct details I took out a new contract in October but the my Virgin media app is not showing my correct package details. In fact it’s not showing anything assigned to me at all. The service status also just shows...Can't register Virgin Media account When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...issues registering for an account I’ve called countless times, but no one has been able to help me. Every time I try to sign up for an account it gives me the error message that an account cannot be found with the details I’ve provid...cannot log in to myVM or email as the title - up to yesterday 8th Jan i could log into MyVM on a browser and my email on the iphone app - on looking at my emails i got an error - sorry cannot remember what it said but i could not ...SolvedWant to switch to eBilling I want to change to eBilling on the app but I can’t seem to find where to change it, I would appreciate it if I could get some assistance. Thank you Unablw to switch to e-billing Hello, I tried several times to switch from paper bills to e-billing following all the links and advice provided in previous posts but I am unable to do it. The app or web version doesn't give me the...My virgin media app. My package was installed 3 weeks ago my virginmedia app still has message the fun starts soon if I goto status I get message your services haven’t been installed yet I have removed app and re inst...Switch to ebilling Hello, Like many other people on here I seem unable to opt out of paper bills, which I don’t recall opting into in the first place. I have read guidance on how to switch to ebilling but it doesn't s...Impossible to reset password I am so frustrated with Virgin. I have been trying to reset my password for a few weeks without success. Somebody at virgin said they reset my password & to leave it for a couple of hours before logg...New account but app showing old details Hi everyone looking sir some help i recently sold my home, cancelled my vision media and eventually signed back up as I was moving into a new house whenever I sign into the app it only shows my old...
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