Recent DiscussionsMoving House - Evidence to remove early Cancellation Fee Hello, I am moving house and am unable to receive Virgin Media broadband at the new property so have cancelled my broadband package. An early cancellation fee will be charged to my account however, ...santander app Having problems setting up my mail app. help please Unable to register My Virgin Media account Hi, My broadband was installed yesterday but I am unable to register online with MyVirginmedia despite numerous attempts. Tried different devices/browsers and deleting cookies etc but it just hangs ...I need to re-set password on secondary email I need to re-set the password on my secondary VM email account. I can't log in with it ... because I have forgotten it. the VM site tries to force me to login using the email that is used to access...verification email not received Hi, I've been trying to register for My Virgin Media having just became a new customer everytime I try to log in it says my email hasn’t been verified I have on multiple days pressed the button fo...Email address still connected to old account. I have just rejoined Virgin Media. I am still using the same email address as my old account. This therefore means that every time I login to My Virgin Media App I’m met with my old deactivated accou...SolvedWhy can't I change a simple password to access my virginmedia account Why is so complicated to just change a password for a virginmedia email account that is now no longer recognising the password? Primary account is an old ntlworld email address that hasn't been used...Can't register Virgin Media account When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...How do I change my second email address for verification purposes? I have no email access across all devices. The VM verification address is now out of date and I wish to change it to another address but am unable to find the method of doing this on my VM. Any ideas...Virgin account disconnected after moving home Hi, I’ve had an issue that I can see is well documented on this forum. I’ve recently moved home and now when logging into the myvirginmedia app it says the account is disconnected. I’ve had no help...
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