Recent DiscussionsUnable to log into my virginmedia account -error IDF-12B Hello I have been a longterm customer of virginmedia and can say that over the years I have had minimal disruption to my services and ha e only have to call support on a handful of occasions. Two t...Linked email address SIM Fraud After a SIM swap fraud, I logged out of all devices after changing my email password but when I went to log in, it said to register. I registered again but there's an email linked to my account now w...Unable to access my email account. Hi, I am unable to access 1 of my email accounts now for the last 8 days. It asks for the new account password even though I have not changed it. I suspect that the account has been hacked. I was in...Unable to go to "My Account" or "My Virgin Media" Main Pages I have tried on 3 different devices (PC, Phone, Laptop) to access the "My Account" area from the phone app or the "My Virgin Media" log in pages for "https://www.virginmedia.com/my-virgin-media/home"...Changing the way you sign in to My Virgin Media On 19 June I received the Email below from Virgin Media I have attempted to log i to my Virgin Media but neither the Virgin Media nor the third party Email addresses work with the password. I have t...How do I access emails on the virgin media app? I've been having no end of problems trying to get my emails back. Yesterday I spent ages on a chat to someone who said that they'd changed bits finally on my account, so today I should be able to lo...Unable to Login to Mobile Apps Hello, I'm unable to login to either of the two mobile apps (My Virgin Media and VM Connect) from my phone. It seems like there's an issue with the OAuth process. Below are screenshots of every st...cant log in to virgin with hotmail can no longer log in to virgin account or virgin go since virgin update at least 25 days ago,i have contacted customer services at least 8 times with conflicting reasons given and it would be resolve...Adding Services via My Virgin Media app I decided to add the Sky Sports and TNT Sports offer (£39 a month for 24 months) via the My Virgin Media app 6 days ago and received an e-mail confirmation with my order number. However, the channels...Old contract on VM app I recently had my router changed. Had to cancel my original contract (I was still in my 14 day cool off period). When I log into the VM app it shows the old contract saying it is closed which is corr...Solved
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