MyVirginMedia

2 Topics

My virgin media login
Hi I need help logging in to my virgin media account please. I have a new account but it’s using the same email as my old account was. When I go to login my password doesn’t work and when I try reset it, it simply won’t let me. I can’t register again as it says the my email is already registered. So I think I have to accounts active with same email which is glitching it. Thanks
DANEWBANK
2 years ago Place My Virgin Media App
1.5KViews
0likes
1Comment
Two virgin media accounts, my virgin media app
Hi I have two virgin media broadband packages in my name. One at my parents address which I set up while I was living there and opted to leave it active as they are still there. I've now moved out and got a separate virgin media package for myself. The issue I'm having is that I signed up for my virgin media with the details of the first package and now have no way to access details to my new package or make/add an account on my virgin media. So when I sign in all I see is my parents account details. Is it possible to add an account for my new package? Or even make a new my virgin media account for it? Hope this makes sense and any help is appreciated
Solved
AngMike
2 years ago Place My Virgin Media App
6.8KViews
0likes
32Comments