Unable to reset password via email
Hello For the past few days ive been trying so much to reset my password, ive requested a email thing like over 10 times but i havent even received 1 email, ive tried both my 2 emails 1 of which registered to my account but nothing? Reason why im worried is i was due to pay £40 by wednesday and i been trying to login since Monday, i dont even know why the app signs me out randomly? like i remember my password but site says its wrong?... im confused on what todo and my contract ends in 2 months and ive been wanting toupgrade my tariff before my contract ends too but i cant get access to my virgin media account. p.s ive looked everywhere i cannot find the area code, account number like i have nothing on this except my email, what can i do? i would really like to login to virgin media to pay my bill before you add late fees. Thank you, Erdem.Solved5.5KViews0likes8CommentsCannot verify my email?
I’ve had no issue signing up for the community forum account, and verifying my email was a breeze. However, I’ve been unable to sign up for a My Virgin Media Account at all. I’m a new customer, and any time I’ve tried the link in an email it’s coming back as expired, despite clicking the link within seconds of receiving it. I’ve tried having the email re-sent, but it’s rarely they actually even get received. I’ve probably requested another email 40+ times, and only had about 4 emailed links. I’m not even sure when my broadband goes live or anything in terms of my new broadband, so would like access to my account asap. please help! Thanks!437Views1like1Comment