Email not sending - Correct Server Settings
Can someone please help. I am going mad with this and going round in circles. Recently my emails from my outlook app have not been sending and now emails from my desktop outlook at not sending either and I am being prompted to enter a user name and password. I rely on my emails and the only way I can send email is through the webmail. I have had a virginmedia account for years now. Emails are coming in but cannot be sent. Please help. I tried to phone 151 but there is no option for email assistance anymore. The pop up box to enter these details is consistent and it is annoying to say the least. Would it help if I uninstalled and reinstalled Outlook?
I don’t recognise the card added to my virgin account, can’t change it because my accounts won’t link.
Hi. I’m currently waiting for my virgin media to be fitted. I’ve had emails come through with my account number, and my email, yet the bank account the bills will be directed to is not one I recognise. I can’t change any of the details, as my app won’t allow me to log in. It says that my accounts aren’t linked. I can only assume it’s because I am a prior customer? Any help at all? I see a lot of people seem to be having this issue of accounts not linking. Thank you.Unable to log in to my virgin media account. When linking to O2 it says email dosn't match.
Hello, I am a new customer and I am unable to log in to my virgin media account. When I click sign in it says : ''Sorry, you can't access this page''. Then it tells me to link my virgin media account to my o2 account, then it tells me that they have found my account but the email adress dosn't match. Please help.
Cannot verify my email?
I’ve had no issue signing up for the community forum account, and verifying my email was a breeze. However, I’ve been unable to sign up for a My Virgin Media Account at all. I’m a new customer, and any time I’ve tried the link in an email it’s coming back as expired, despite clicking the link within seconds of receiving it. I’ve tried having the email re-sent, but it’s rarely they actually even get received. I’ve probably requested another email 40+ times, and only had about 4 emailed links. I’m not even sure when my broadband goes live or anything in terms of my new broadband, so would like access to my account asap. please help! Thanks!
