New Customer Virgin App
Morning all, Just looking for some help please as cannot see anything online and i think i might be loosing the plot. This is my first month with Virgin, which has been good apart from the Virgin app for my mobile is in a constant loop at the sign in page (below, if i click sign in it just comes back to the same screen) - i have not been able to use it and have tried the usual delete cash, clear history and delete and redownload but I am just stuck on this screen constantly. I can access the router via the direct url but i wanted to use the app to access the additional features. Is this something which needs to be verified by Virgin, as i doubt its because im on a samsung. Thanks in advance. NickApp doesn't update
Hi, I am a virgin customer. I had everything working until I moved houses. Now the my virgin media app doesn't work when u try to view my bill, pay my bill, or even see the amount owed on the home screen. It just presents with the error message "talk to support etc". I have signed out and back in. Deleted cache and cookies etc. uninstalled. Any help would be appreciated.
