Can't log in to Sky Sports app via VM log in
Hi all, I'm posting on behalf of my stepdad who has had recurring issues with the Sky Sports app for about a week now. I've tried repeatedly to uninstall the app - remove its data and caches, to no avail. As someone quite comfortable with computers, I am truly baffled. The Virgin Media TV app works absolutely fine. I get up the Sky Sports app and go to watch live sports (tennis for example) and am immediately brought to the Sky sign in page where there is an option to log in with Virgin TV UK as he's done so in the past and instead get a hapless loading bar that never loads a thing. It's stopped my elderly stepdad from watching his beloved cricket and tennis anywhere that isn't the big TV in the family home. Any advice or tips (beyond the obvious) would be much appreciated as I'd really like to get this resolved for him ASAP. It's really important to him and therefore really important to me! CheersRegister for Virgin Media O2 App Problem
Virgin Media 02 app Hi, I am unable to register for the Virgin Media O2 app because the email address that I used, in order to access the (Red) "My Virgin Media" app, is no longer active. Thus when this old address is provided, I am unable to access the "Verify" email that is then sent to this no longer-active email address. Can anyone help me with this problem please? At the moment, I am unable to access any details of my account, etc; etc, because of being unable to use this Virgin Media O2 app. Any useful suggestions would most gratefully acceptedVirgin O2 App login
Hi, I writing this on behalf of my sister. She is a new customer and is getting no help on the telephone. She is not able to login to the app. The email she normally uses is from Hotmail. This is the same email she provided to virgin when setting up her account. When trying to login to the app there is a message that the email is not linked. Currently there's no way for her to login to the app because of this issue. The app just takes her round in circles. How can she find the correct email or user id to use for logging in? What is the best contact for new customer support? The telephone staff offer no help and it takes hours b fore being able to speak to anyone. Thanks for your help. AndrewUnable to log in to my virgin media account. When linking to O2 it says email dosn't match.
Hello, I am a new customer and I am unable to log in to my virgin media account. When I click sign in it says : ''Sorry, you can't access this page''. Then it tells me to link my virgin media account to my o2 account, then it tells me that they have found my account but the email adress dosn't match. Please help.Unable to see new account in app after moving house
Hi, I moved house 4 weeks ago, my account is still showing my old account (closed) and i cannot see my new account, can someone please help, I tried to register new account under a different email address however I get an error message "oops something went wrong", thanksVirgin media connect App
Anyone know how to get rid of things off the connect app? I'm confused as it's saying I have my main TV box connected by Ethernet and a 2nd box with a fair WiFi connection, both would be ok except I haven't used the 2nd box since October last year as I left it disconnected when I moved house and I have not had either box since march this year when renewed on BB onlyNo internet and app gone haywire
Internet stopped working today and the Hub 5 is flashing red. My account on my app is also completely messed up. It cycles between saying all my bills are paid, to all of them are overdue (I have paid them all by direct debit), to all of them are paid but I have to pay £0 arrears. It currently says my service is restricted. The service checker checks completely different post codes to my property. Today, I've been told I live in the British Museum and Cardiff Castle. The robot voice when I call always asked me to confirm a random post code. I spoke to an agent today who's sending an engineer on Thursday but didn't address my apparently completely corrupted account. I'm especially concerned it's randomly saying I haven't paid bills I paid months ago. And yet another outage. Any help? Getting so tired of all the problems with my new ISP.Sky sports app issues
I have been watching the football on my iPad. The full first half was fine, and with my battery low, I turned off for half time and switched back on for the start of the second. however when I did, it wouldn’t work. It would only say apologies, we can’t load the page at the moment. other channels with play and work, just not any showing the football. it does however work on my iPhone, which is the same subscription. I’ve deleted and reinstalled the app, no success. This also happened last night with the football but worked once I reset the app.New Customer Virgin App
Morning all, Just looking for some help please as cannot see anything online and i think i might be loosing the plot. This is my first month with Virgin, which has been good apart from the Virgin app for my mobile is in a constant loop at the sign in page (below, if i click sign in it just comes back to the same screen) - i have not been able to use it and have tried the usual delete cash, clear history and delete and redownload but I am just stuck on this screen constantly. I can access the router via the direct url but i wanted to use the app to access the additional features. Is this something which needs to be verified by Virgin, as i doubt its because im on a samsung. Thanks in advance. Nick
