Recent DiscussionsRecording error on the app When I’m on the app and try to record a show I get the error “your virgin tv box is offline” but it’s not offline. Any ideas on how to fix this? Error: Sorry we can't play this at the moment 0 Hi, can someone help with this error i get when trying to use my windows laptop. I have tried using edge & chrome with the app and i get the same message. Cleared the history etc.. and nothing works...TV go device replacement issue I have an issue that every time I want to use TV Go it request me to replace a device, even though I am using the same device (Dell Laptop running Windows 11) and same browser. It has now locked me o...Maximum number of devices reached. I was watching Virgin TV GO on my laptop and went to switch channels. When I did this I received the message "Maximum number of devices reached" and was unable to continue watching. All my other devi...Green Pixelated Fuzz On STV (ITV) On the Virgin Go desktop app and the Virgin Go Webapp (Chrome browser) I get a green fuzz on STV (ITV, channel 3). Every other channel works fine. Virgin TV go app freezes Just recently when using the TV go app on my iPad to watch programmes I have recorded the screen often freezes for just a few seconds or jumps so you miss a bit then starts up again. I first thought ...Virgin Mobile App Registration of device Hi, please help! I have two devices, my mobile and my laptop. I am allowed to register up to 5 different devices each month to watch Virgin Media on the go. Every time i want to watch anything, desp...Virgin TV GO problem I can watch iPlayer or YouTube on my iPad with no problem, but if I try watching something using VM TV Go app it'll cut out between 15 - 30 minutes. I'm using my own Wi-Fi network. Am I missing som...New TV360 box, now Android app can't see it. We have 2 TV360 boxes, one of which kept erroring, so it was changed. Now the Android App can't see the replacement box. If I try to use the option to display on a box it shows box boxes, but the re...Can’t Stream recordings to Apple TV Hi, I really like the new Apple TV TV go app but unlike the app I have installed on my iPhone and iPad I am unable to play anything from my 360 box. I can see my recordings in the Saved area within...
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