Unable to access sky sports on iphone

For several weeks I have tried to log in to watch live sports on my iphone and ipad. I am able to get to the login stage inputting my user name and password, then I get the message "apologies we cannot load these pages at the moment - try again". I have tried again several times and cannot get access. 

Has anyone had the same issues and found a solution? Trying to contact VM for support is impossible. I am still waiting for a Whatsapp response after several hours!