Forum Discussion

MEB1's avatar
MEB1
Joining in
3 days ago

Sky sports access denied

I have seen that others have this problem but can't see a solution. 

I've tried on multiple devices to use the sky sports app but constantly get access denied after it takes me to a browser to login. It had worked before but this is the first time I've tried since I renewed the contract. Doesn't work on a laptop or android phone and it did use to.

I've cleared cache, updated the app etc etc .

Any help gratefully received 

3 Replies

  • Hi MEB1, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having an issue with accessing Sky Sports via the app/browser. Just to check, are you still able to view the channels directly through your TV box? 

    You can find some great tips and advice for Sky Sports via their website here.

    Keep us posted on how you get on. 

    Many thanks, 

    • MEB1's avatar
      MEB1
      Joining in

      I can still see it through the box. It is the browser that is causing the problem. I try to log in and get access denied. I've redownloaded the computer app but nothing works. Access is denied as soon as I hit the virginmedia login button

      • John_GS's avatar
        John_GS
        Icon for Forum Team rankForum Team

        Hi MEB1 

        Are you using any VPN's at all? If so, can you disable them for us and try again.

        Best,