TV Go app doesn’t work on phone
Hi, The TV Go app works on my iPad, but on my phone every single programme, whether live tv or recording brings up an error saying “Not allowed. Sorry, this programme is blocked on this device due to copyright restrictions.” I’ve tried signing out and back in but still get the same error.Pc Tv go registered devices
Tv go app on pc keeps asking to register device even though already have. please advise setup as I don’t want to use up all my goes. I only use 1 device anyway. its just started doing this. Trying to reregister the same device. do I want to keep cookies or not? Should I add any exceptions? surely if you remove them it’s going to keep asking each time and use up goes. I know the TV Go app on a pc is a wrapper and in essence just uses the browser chrome . No extensions etcIssues with TV go app - device management issue
I have 5 devices registered on virgin TV go and have tried to use one of the devices registered and get you have reached the maximum number of devices and can't add another devices until the 1st may The device i am trying to use is registered already and my father in law who also lives in the same house hold and has the same issue on his iPhone Is there anyway to get my devices reset please so we can start again as clearly there is a bug We have tried to use a registered tablet and this works fine Can someone please help to reset my devicesRegistering a device for Virgin TV Go
Hi, I am trying to set up Virgin TV Go for my mum who has a Windows 10 laptop, she is temporarily without her TV due to moving and needs to be able to watch her programs online. However, when we try and login on the app, for all the live channels and on demand programs, it just says "you cannot watch this programme due to copyright restrictions". It looks as though her device isn't registered, however there is no possible way to register as it doesn't give the option. When I looked into the "device management" section of her account it says there are no devices registered, and that she can add up to 3, but again there is no ability to register the device. I am not sure if it's a problem with her laptop as it's quite old, or if there's something else stopping it from working. Please help as I'd really like her to be able to access her programs!!TV Go Register Devices
Hello all. I am having the problem with Virgin TV Go asking me to register a new device almost every time I use it, even though I am only using the same device - Google Chrome browser on a MacBook. I am not clearing cache or cookies, but for some reason I am asked to register again and it has now maxed out. Could someone get in touch to help reset for me, please? Thank you.TNT or Virgin Media on MacBook not available
I have tried to download the Virgin TV GO app through the website for Mac but when it goes through to the Apple Store it links to the iPhone version and so unavailable. is there a way of downloading Virgin TV Go app for a MacBook or even watching Virgin TV on a MacBook (ideally so I can watch my TNT sports subscription). the firing media website does state the below so it should be available for a desktop Mac... Thanks to the Virgin TV Go app – available to Virgin TV customers at no extra cost, you can access up to 110 live TV channels on the go from your devices, including your Android, iOS, Windows 10 and PC/Mac. This includes BT Sport, FOX, Comedy Central and Sky One (depending on your TV package). You can also access On Demand content and stream to your heart’s content! (Again, content available is dependent on your package.) You can make the app your own by creating a list of must-see shows and personalising your TV guide so that your favourites are at the top. Plus, if you’re going away on a summer holiday, you can take the Virgin TV Go app with you, as it works for customers travelling within the EU. Hurrah! Download the Virgin TV Go app from the Apple app store
TV app for windows
Hi I had tv go app installed on my windows 10 laptop, this evening I couldn't get app to open at all, so I uninstalled it with a view to reinstall it. At the moment I can't seem to reinstall tv go app, if I go to Microsoft store and look for virgin media tv go app, nothing comes up, I can't find it in the store! if if go to store through the virgin media link I end up in Microsoft windows store with an "get in store app" button, when I click on button another window opens with virgin tv go, but there is no download button! not sure what I'm doing wrong. could someone please point me in the right direction. see screen shot. Thanks
