Recent DiscussionsXgs pon rollout existing customer Hi I’m in birmingham and I have virgin 1gb on coax. When can I get xgs pon? If it’s not anytime soon I’m going to move to fusion fibre.. thanks Services not available at my flat I've used virgin broadband at my flat 10+ years ago and now wanted to rejoin. But its showing as "not available" at my flat. However, it shows it is available for other flats within the same...Damage to property - Complaint Hi, my elderly parents had a new broadband installation mid October and the engineer damaged the property by drilling a large hole through the outside wall into the hallway. The hole wasn't used for ...Broken Brown Box on House Exterior Hi, Hoping forum staff can help. Tried 150 but stuck in the telephone tree as there's no actual customer service options just the automated thing. The recent storm has damaged the brown box on the...Can't register??? Posting here because I am beyond frustrated now. Changed over to Virgin from EE in December and got my installation mid-January. This is after a cold-call at the front door where he promised the w...Connection Request Ive seen a few posts on hear where people have successfully got a connection when the availability checker says unavailable in your location but several neighbours have a connection. I was a big fan...Unwanted free upgrade Hi there..I'm new to the community group but I.m at my wits end I had an email offering me a free upgrade from hub3 to hub 4...it is arriving today but I've changed my mind. I'm happy with what I h...Moving router downstairs Our router was installed in a bedroom upstairs which I used as an office along with 2 telephone junctions boxes. Having been retired for a few years (and before getting the hall and stairs decorated)...SolvedBroadband speeds Hi I recently received an email saying my broadband speed was to be upgraded that date has passed I’ve rebooted modem but speed is still the same ,wondering if anyone has any information as to why no...Area Reference code There seem to be a lot of queries from people asking for their area code in order to complete the process of linking the O2 ID to the Virgin Media account. I have the same problem - I signed up in Oc...Solved
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