Recent DiscussionsReroute cable Hi Would like the external cable rerouted in my front garden TIA Andy Non Customer complaint Nov 2024 this is for a virgin representitive. I have been advised by your “customer care team” to post on here to get the issue resolved. i have logged a complaint in November 2024 as an engineer entered ...£35 setup/activation fee has not been waived I recently upgraded my broadband from 500 Mbps to 1 Gbps through an offer in my online account. Upon signing up, I received an email confirming my order, which mentioned a £35 setup fee. As I knew I...Virgin Media: A Masterclass in Incompetence Virgin Media, the company that can’t figure out how to install their own broadband, yet still insists on pretending they can. It started simply: I asked for fiber. Virgin said yes. They gave me an i...Brown cable protecter outside Hi there 1st post my brown cable protecter is missing from my wall.how do I go about getting it replaced.thx Missing cable box cover Hi.. my cable box cover is missing and needs replacing, can anyone help please Virgin engineer not bothered to turn up, installation is now 2 weeks late disgusting service As it says in the title the installation was promised on the 4th of march, no one turned up, gave virgin the benefit of the doubt and assumed someone would turn up through the week but no…. got in co...3mths of delays-now “INSTALLATION CANCELLED” After months of delays getting a connection, I finally got connected last month. However, since then I’ve been getting random messages from virgin media. That say “your connection has been delayed” ...Shared Drive Issue? I hope I have this topic in the right place. We have recently have VM install in the street all the fibre cables and most houses in our street can sign up to a VM service (did this via the postcode c...No Virgin cable running to the house Hi, Can someone from the Virgin team kindly assist please? I moved into my property about 3 years ago. It has an external brown Virgin junction box and it used to have the cables running from it, b...
Virgin Media | Broadband & Cable Deals - See What You Can Do O2 | Phone, SIM & Tech Deals - See What You Can Do
