Recent DiscussionsBroadband not available to me but available to neighbour Hello, I recently moved into a terraced property that shows virgin media services to be unavailable. However my next door neighbour is able to obtain services when I checked online. How would I go ab...Positive feedback Dear Virgin Media, Shah the installation engineer came to my house and installed the Broadband very quickly and was really helpful with all of my questions. Overall, an excellent service. Only available at one address at my postcode Hi, the road just outside the block of flats I’m moving into had the road dug up and installed full fibre over a year ago but only 1 address shows up when I put the postcode in which gets speed up to...Is this my Virgin Media socket? Hi folks, I've ordered Virgin Media broadband today, the Quickstart pack is being delivered next week. I'm trying to find my VM socket and the only likely suspect I can find is this combo thing, is...Availability Hi We have had FTTP for over a year and installed by BT Openreach. Currently with another broadband provider at 1gbps but would like to switch to virgin. Is their a reason it's saying virgin not av...New Install of VM 5x Hub not working Hi, I was meant to switch from BT to VM yesterday for Broadband. However, things didn't go according to plan and I've been left with a hub where the white light has been pulsing away for 24hrs now. I...Virgin available at my neighbours but not mine I live about 20 feet from an address that has available virgin media, I spoke to the salesman that visited their address as it's listed as unavailable at my own address and he said it was an error, s...Wall socket issue Hi, I have ordered a new quick start pack which is due tomorrow and have been a virgin media customer before. Recently I was with another provider and the previous connect con 4.9 cables were disconn...Missing Address New Connection I have been trying for over 2 months now to have my address added to the list of addresses able to receive a broadband connection. I know VM have undertaken upgrades in our area and one of the teleg...External work not done yet Third party contractors tuned up last friday(a week ago) to do external work. However as my farther works for a call centre from home, I said they would have to come back at a later date. I ahve now ...
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