Recent DiscussionsSelf install kit broadband hub not working properly We tried to install it today and didn't get anywhere fast the hub was flashing lights white and red light tried ringing virgin media up error message on screen broadband not connecting error message ...Continuing to be charged months after switch Hello Virgin Media Community - I wonder if you can help I have just discovered that when Virgin Media took over my broadband service via a switch in February , my previous provider (TalkTalk) has co...Broadband installation delayed for 4 months, what do we do?! Hello, My broadband installation has been delayed by Virgin Media for 4 months. They initially said the delay was because they needed permits from the council to dig the pavement to lay the cabling...Having difficulty getting setup Hi all, Brand new to Virgin Fibre. Gone for the 1 gig package. Broadband only. No phone or TV. Just gone to set up my router in my new home and I'm a little confused. In the box I received 1...Excellent installation engineer I recently changed my Virgin package which required an installation engineer to visit and upgrade some equipment. On completion of his work he informed me that I would receive a survey to complete re...Longer Coaxial Cable I’d like to request a longer coaxial cable, as the one provided is unfortunately too short for my setup. Please let me know the procedure to apply for a replacement. Thanks! Virgin Media WiFi Pod Question. Good Evening, My brother in law has given me one of the WiFi Pods as he never returned it and ended up footing the bill for not returning. Is there any way I can get this linked up to my router as...I've rescheduled the quick start installation kit for sat morning Just been online to rearrange the néw self install kit to arrive this weekend sat 19 April. Instead of sat 26 it's changed via virgin media app but not changed on reschedule and I've not got a confi...Exterior wall box covers Hi due to the bad weather of the last days the Exterior wall box covers have gone, had a look around but cannot find anything, can this be replaced please, at the moment the cables are hanging Thank...Getting virgin plug socket moved Hi - I have tried calling to book this in but couldnt get through, hoping someone makes contact here so I can book in a getting the plug socket moved in our home. 🙏 Thanks
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