Recent DiscussionsOutside brown box cover missing Hi, can you help with advice on how to get a new cover for the brown box at the outside of my home. Bad weather as of late and a bad storm overnight and today. It has somehow went missing. New Build Hi, How can I get my address added to the system so I can order broadband? Virgin Access behind me but not in front of me. Hi, not entirely sure on the best place to put this, but as similar topics were in this sections, i've opted for here. Between my wife and I, we had been long-time Virgin Media customers, unfortunat...Still not connected. Total lack of communication. My installation was due on the 13th Jan. The external work was carried out by a third party contractor a few days before. When the Virgin installer came on the 13th he did some checks outside and the...Technician No-Show and Lack of Communication from Virgin Media Hi everyone, I’m hoping someone here might have insights or advice regarding Virgin Media’s installation delays in the Mablethorpe area. I signed up for their Gig 1 package on December 5th, 2024, a...2 appointments missed by technician, lies, no update... Its been a nightmare so far, never ever experienced that with any broadband provider On the 8th december placed order for virgin media fibre 13th january some technician turned up to do the ext...Omni box cover replacement Hi I am needing a replacement omni box cover which has blown away in the wind leaving all the cables and wires open to the elements. Could I have someone to come out and replace this. Also what is th...New address not on Virgin Postcode Checker Hello All I am about to move address and have been with Virgin for years. The new address does not exist on Virgin Medias check my availability function. Normally even if you can't get Virgin media ...Errors, packet loss and drop outs Hi all. recently started having dropouts and packet loss during video calls. Checked the logs and looks like a number of issues (will post below). Please could someone advise? Coaxial cable replacement Hello, I have a hub 3 which I recently had to replace, and I was sent a replacement kit and was able to successfully replace the kit. The main issue was with unstable connection and the hub rebooting...
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