Recent DiscussionsLosing broadband connection Hi, Last Wednesday, I lost connectivity to the virgin network. A week further on there has been no fix and no engineer. I have spent in excess of 2 hours on the telephone and I am still no further ...Developer Project Hi Virgin media, I need a contact email to enable the Virgin Media equipment to be removed from a building in London. I am a Developer and can't start the demolition until this is removed. Anyone kno...Nobody came on activation date Hi, We were due to have an engineer come yesterday to complete the installation of the new broadband but nobody came. I tried calling today but the automated voice asks me for either my Virgin ph...Appaling customer service I changed a move date. Have confirmation that my stop of services and installation had both been changed. My services have been off for 48 hours. I spent 5.5 hours on the website chat yesterday and...Desperate for Support – Ongoing Virgin Media Availability Issue (##, N4 4RP) Hi There, I hope you're doing well. I’m reaching out because I’ve truly run out of options and feel quite frustrated after waiting over three years for Virgin Media service. Strangely, your websi...next door neighbour further away from fiber/cable box can get virgin but i can't i out of boredom wanted to see what virgin offered in my area but it only shown my next door neighbour in my terraced cottage, can get virgin cable or fibre, but i can't, what makes little to no sens...Get a new Hub - at no extra cost email I have had an email stating that my hub can be upgraded from hub 3 to hub 4 at no extra cost. The email says click here to get it now, but when I click the link it sends me to the service status pag...External work - nightmare! Help? Reported change of address 8th May Confirmed installation date 2nd June which is move in day 31st May rescheduled installation to the 21st June due to needing external work. No communication or ...Coax extension Anyone know where I can get a decent coax cable extension. Bought one from Argos but the tv channels now are all pixelated now. Thanks Exposed VM cables in front garden I just moved into a new house and I see there is a VM box and some exposed cables. It doesn't look like broadband though, telephone and TV? Could someone please tell me if this box serves a purpose...
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