Recent DiscussionsHow do set the router to 2.4ghz How do set the router to 2.4 ghz Who can help? Hi there I would like someone from virgin to help me out. I'll try and be brief. My street was networked (dug up) in summer 2022. All the infrastructure was put in and I was recieving emails (after r...Non-fault callout to move cable and equipment Hi, Please could we arrange for a non-fault callout to move where the cable comes into our house? We're looking to move our TV and router to the other side of the room. I've tried calling the number...Move router Hi, is it correct that I can book an engineer to move my router for £25? If so, how do I arrange one please? Virgin media available around evey house but not mine Hello I was wondering if I can be connected to virgin media I'm moving to XX Penzance bungs SR7 9JS your postcode checker says no virgin media is there however the houses bang opposite have...New customer order monitoring. I ordered Broadband last week. I have an order number but no account number. The estimated delivery date was last Friday. No email with confirmation of delivery date.How can I check progress? SolvedMove router Hi, is it correct that I can book an engineer to move my router for £25? If so, how do I arrange one please? Neighbours are able to get Virgin Media but I cannot Hi, any help would be appreciated. I bought a property in December and since then have been trying to get Virgin Media installed. On the postcode checker it says it is unavailable despite both my nei...SolvedDamaged outside equipment Struggling to get through on the phones, however going to persist to get this fixed… having recently reported that the virgin media green cablebox outside of Harrier park, has rusted through and top...Do I have the right sockets / cables? Hi everyone, We've just moved into a new apartment - we opted for virgin as we were told the previous tenant used virgin and the online system also said we were able to get a quick start self set...
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