Recent DiscussionsOmnibox cover missing. Exposed External Wires I have recently moved into my property and discovered the box that covers the wires outside is missing. I have gone around in circles and spent hours trying to get Virgin to come out, I have been giv...We can't find your Hub Looks like we've lost connection. Please try installing again. Vm connect won’t connect to my hub. Tried reinstalling but still not connecting. Uninstalled the app and tried again but still the same. Happened last week when I rebooted my hub and pods, since then...New Build Property I have a new build property that has virgin cabling and is connected to the virgin box, however, Virgin are saying they are unable to provide service to the property. I have spoken to the sales team ...Move my router Hi. I am having a new media wall put in my lounge and need my virgin connections moved. I have tried to use the website and the customer services number to arrange but can’t find the way to do it on ...VOIP phone I'm trying to help my parents move from a PSTN number to a VOIP/Cloud phone, along with a Fibre broadband connection. I spent a good hour with VM Online chat Saturday but didn't get anywhere. Du...I need my cable installing deeper to allow for a new driveway Hi, I need my cable installing deeper to allow for a new driveway. Could somebody please get in touch with me or point me in the right direction of a contact. Thank you! Wall socket Hi, The wall socket is too far from a power supply socket and is right by the front door which is inconvenient therefore it needs to be moved. I tried ringing the customer service number but there w...VM available to upstairs neighbour, but not to me? Help! Hi there, I reeeaaaally want to get Virgin Media broadband, as I am recently out of contract with my current provider. When I use the availability checker, and select my address it says it's unavail...Survey How do I leave a review? A technician was out this morning and asked me to provide a review iv tried the link but can't seem to figure it out Go live date July 17th. Still no external works done? Hi all as the title states really my go live date in July 17th but im still waiting for the external works to be complete. Ive called vm and a lovely chap advised its being doing right now....but its...
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