Recent DiscussionsWaiting for Installation Since February - I'm going to email the CEO What's the record for being fobbed off by Virgin Media? I've been promised installation for broadband since February 2024. I have been given more dates that I can recall all of which have passed wit...SolvedSeeking Advice on Virgin Broadband Installation Hi, I recently purchased a new first-floor flat and am exploring options for Virgin Broadband installation. My ideal setup would have the entry point at the rear of the property (where my office is ...Longer splitter cable required Need a longer cable to move tevo box to another location , anyone know if VM do 5m cables Get a new Hub - at no extra cost email I have had an email stating that my hub can be upgraded from hub 3 to hub 4 at no extra cost. The email says click here to get it now, but when I click the link it sends me to the service status pag...Address not listed but all my neighbours have Virgin Media Broadbank Hello, I am considering joining Virgin Media for fibre broadband, but my address doesn't seem to be listed, despite all my neighbours in the block of flats (a victoria converted house) having virgin...Address not listed or serviceable but exchange box is just next to my home Please help! Hello I am in the same frustrating situation all my neighbours on the other side of our street are listed and already have virgin. However when I input my postcode into the website m...Engineer failed to turn up twice in a row I am so disappointed with Virgin, had an engineer come out and totally changed my router set up, since then part of my property has had very poor broadband width. The engineer said someone would com...Stuck between VM & Openreach - D Pole Hi, I am slowly losing my mind. I live on a street, VM provides high speed internet access to the street via Openreach's telegraph poles. The telegraph pole that supplies my property is marked wi...I want to move virgin internet from house to garden office. It’s currently working well coming into an upstairs bedroom so I need a non-fault engineer to come and help me relocate the connection. Will virgin be able to help me achieve this? Patio damage When Virigin Media came to my house to set-up my broadband they broke my patio trying to lay the cable. Then they were unable to lay the cable due to a blockage and left. They said they would repair ...
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