Recent DiscussionsSpotter to connect property Hey Virgin, we have moved into a property that is on a street/estate serviced by Virgin fibre and the cable runs along past our property, however our house isn't connected. We have been in the proper...outside main cable needs fixing to house properly The main cable joining my house and neighbours is not connected properly, we recently had work done on extension and builders had to move it. it's dangling very loosely high up. I'm not a customer of...move the installed box i live in a semi detached hose next door has took out the virgin package the installed box is installed on my side i own my home ive rang up 4 times in 2 weeks been told some one will contact me with...How can a simple new contract be messed up so badly? My elderly mum signed up a month ago for a simple new Virgin Media broadband service (self install), everything confirmed by email from Virgin, DD set up, delivery date chosen, all good. Delivery dat...Installation Delayed for 4+ Months Hi Virgin Media team, I’m posting here in hopes of getting some real progress on my broadband installation, which has now been delayed for over four months. Throughout this period, there’s been litt...Exposed external wiring Someone has removed my outside external cable entry cover and attempted to cut my cables (succeeding on the now redundant phone line and only halfway through the bigger broadband cable). Everything ...Coax extension Anyone know where I can get a decent coax cable extension. Bought one from Argos but the tv channels now are all pixelated now. Thanks Please help! We moved in 2 years ago and we had VM booked for our first week. They cancelled and told us they can’t supply the service. Our next door neighbour that we share a walk with has Virgin broadband and i...Duct in the road damaged/blocked We were meant to have Virgin installed 16th April, however, they were not able to get the fibre to our house. I have tried web chat, they say they can't find our account. WhatsApp just doesn't respon...Self install kit broadband hub not working properly We tried to install it today and didn't get anywhere fast the hub was flashing lights white and red light tried ringing virgin media up error message on screen broadband not connecting error message ...
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