Recent Discussionsdoesn't bode well for future I (allegedly) amsuppose to have my new install Virgin Media package installed tomorrow 14th Aug between 08.00-13.00. Property supposed to have been prepared by today 13th Aug. As we are now approac...Reel of cable left in front garden. Not connected. No one asked for it. For context, I am not an existing customer. I suspect a previous tenant from the flat above me had requested a connection to their property. They have since left and the cables were not connected ...VM Cable needs to be buried can someone help? (Not a VM customer) I moved into my property in bristol, UK and have discovered virgin media cable above ground in my front garden exposed i know its VM as open reach came to bury it as we thought it was ours. However t...Break of Contract due to outage Hello all, I have not had broadband and internet access since the 10th July 2025, I live in the BH23 area. I have so far had two fix dates and none of which have fixed the issue, I now have another f...Exposed fibre cable How do I report an exposed fibre cable just outside my property? SolvedLonger Coax Required For Router Hi, As the title mentions I need a longer coax cable for my router. I've read that I should get one from Virgin themselves, rather than buy third party online. I've recently had to move everything ...Hot Router My router gets really hot lately, it was not new when I received it. I am on 1 gig which I think is router 6. It is in an elevated position on an air shelf with good air flow round it. It started get...Street cable to brown box question Hi I’ve been trying via talking to an agent in private messaging to get the cable from the street to brown box. Original installation was surface laid (partially) in its green ducting across some ...Hitron down stream/up stream So my VM business Hitron router has been flashing green on the DS and US labeled areas for a couple of days now. I have also interchanged it with a different Hitron and when that happens DS and US ar...Fitting new hub to old NTL wall box. Hi, I am new to hear and hoping someone can advise on an issue. I have the self-installation box and at first couldn't find anywhere to plug it in to. Then found an old NTL wall box. I have read on ...Solved
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