Recent DiscussionsBilling confusion I signed up to Virgin 1GB broadband on April 11th of this year, installation should be taking place on the 7th June. The salesman promised to do me a deal at £36.99 see picture. It now looks like I'm...Residential address registered as business address Trying to sign up for broadband and tv but cannot because the property according to virgin media is a business address, it is a 3 bedroom terrace on a residential street how can I get this sorted? SolvedContacting Hi, No matter where I go or what I do I can't find a way to contact Virgin Media. I'm trying to cancel the Max addition and return the two boosters but there just doesn't seem to be a way to do it a...Replacement power cable for wall box? Hi all, new here but hoping you might be able to advise. It would seem that our darling cats have managed to pull out and destroy the power cable that connects to our wall box just inside the front d...Permission to dig road We purchased our property in October and our installation date for Virgin Fibre was originally January but has been put back constantly and it is now May. Virgin say it is because they need permi...moving house I have logged with Virgin im moving on 2nd june with service at new house activated for 3rd june. i have received an txt message to say my install kit would be here tomorrow and then and email to say...Residential address listed as business address Hello, I am trying to become a new, first time ever, Virgin Media customer. However, I find my address is not listed as residential, rather it is listed as a business address. How can I get this cha...Virgin Media TV box Hi - if I order a VM TV and Broadband package in an XGS-PON area, what kind of TV box will I receive? Am I understanding correctly that they no longer offer recording boxes and I will just get a str...Is Gig2 full fibre really a 30 day contract? On the VM website if I put the post code I am interested in there, most of the broadband options are an 18 month contract. However if I select the most expensive option Gig2 broadband, it says "30 d...SolvedFind out if XGS-PON is available in an area. Any idea if it's possible to find out if older co-ax network has been upgraded for a specific road? I've Googled a lot and everything seems to come back as virgin being the old HFC. I would ring b...Solved
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