Recent DiscussionsDamaged outside equipment Struggling to get through on the phones, however going to persist to get this fixed… having recently reported that the virgin media green cablebox outside of Harrier park, has rusted through and top...Do I have the right sockets / cables? Hi everyone, We've just moved into a new apartment - we opted for virgin as we were told the previous tenant used virgin and the online system also said we were able to get a quick start self set...Signed up for 1 gig. Do I need a new Hub? Signed up for 1gig online but no mention of being sent a new hub. Moved home, account shows as closed I have moved home and my broadband was supposed to be available at my new home today. It isn’t and I haven’t been able to speak to anyone at Virgin who can help me. Logging onto my account shows my ...Am I VM Ready Hi Everyone I have recently moved into a new Apartment and am looking to get an internet connection setup. I had an installation set with another provider who have since advised that they need to...Moving incoming cable I have done building work planned and the incoming cable is under the proposed work. What can be done to move it so it is not affected by the build. Thanks. Removal of unwanted external box and cable Hello, We are renovating our house and have an unwanted and unused external box and cable that we would like to remove how do we arrange for their removal? Removing old cable The previous people living at my house were Virgin Media customers and there’s a long cable covered in green plastic running through my garden that I’d like to remove. I’m not a Virgin Media customer...VOiP/Hub 3.0 Issues Hi, I've been provided with a LG iPECS 1030i phone for work. I connect it to a port on my Hub3.0 and all is okay for a couple of hours, but then the connection drops and the phone displays "NO ACK#1...Router relocation Hello, id like to arrange moving my router from one bedroom to another, is a mod able to arrange this?
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