Recent DiscussionsHow can a simple new contract be messed up so badly? My elderly mum signed up a month ago for a simple new Virgin Media broadband service (self install), everything confirmed by email from Virgin, DD set up, delivery date chosen, all good. Delivery dat...Coax extension Anyone know where I can get a decent coax cable extension. Bought one from Argos but the tv channels now are all pixelated now. Thanks outside main cable needs fixing to house properly The main cable joining my house and neighbours is not connected properly, we recently had work done on extension and builders had to move it. it's dangling very loosely high up. I'm not a customer of...Please help! We moved in 2 years ago and we had VM booked for our first week. They cancelled and told us they can’t supply the service. Our next door neighbour that we share a walk with has Virgin broadband and i...Duct in the road damaged/blocked We were meant to have Virgin installed 16th April, however, they were not able to get the fibre to our house. I have tried web chat, they say they can't find our account. WhatsApp just doesn't respon...Self install kit broadband hub not working properly We tried to install it today and didn't get anywhere fast the hub was flashing lights white and red light tried ringing virgin media up error message on screen broadband not connecting error message ...Broadband installation delayed for 4 months, what do we do?! Hello, My broadband installation has been delayed by Virgin Media for 4 months. They initially said the delay was because they needed permits from the council to dig the pavement to lay the cabling...I need a longer cable Is it possible to get a longer cable from the wall to the router? The router is currently in a position where I think it is limiting my Internet speed and I need a longer cable to move it "We can’t connect to the broadband kit in your home" My Virgin broadband has been installed for just a week and I've been looking at the different options for setting up and checking the system. When I try and run the 'Check Service Status' function, t...SolvedFTTP MDU Installation Last month, some Virgin Media contractors installed fibre in our apartment building. We were told the RFS date is expected to happen sometime this month. I noticed this box was installed above my a...
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