Recent Discussionsthe router is not connecting i am a new customer of virgin media and to say i am highly disappointed in them today is another thing i just got their broadband package and what i have been getting from all conected devices is ''...Extension cable from wall box to splitter I’d like to move my TV and broadband to a different room, is it possible to get a 10m extension cable between the wall box and splitter to make this possible? Exposed VM cables in front garden I just moved into a new house and I see there is a VM box and some exposed cables. It doesn't look like broadband though, telephone and TV? Could someone please tell me if this box serves a purpose...Information for Fibre Broadband Installers We need someone at Virgin to contact our housing association. Fibre exists on our road but doesn't reach our building which means providers are very limited along with speeds available. Our HS has...Delays delays and further delays How can Virgin Media get away with providing such poor service - its one lie after another, and I can see I am not the only one - the same thing is happening to many people, yet nothing seems to be g...Terrible Service since Wednesday 11th June The broadband has been awful since last wednesday 11th June - i did all the usual restarted laptop unplugged router.. then I got the app & it said that it was planned to be fixed by Wednesday 18th! I...Hub 5 arrived today - but DOES NOT WORK! Had notification my router (Hub 3) needs to be replaced / upgraded Received the new one today a Hub 5 – plugged it in and switched it on – white constant light Connected phone to Wifi using "scan t...Solved3 Months since road dug up Been 3 months since Virgin (Nexfibre) dug up along our road and installed Access Points infront of each house but still lacking and availability. Yesterday had spoken to chat and had the most confus...Losing broadband connection Hi, Last Wednesday, I lost connectivity to the virgin network. A week further on there has been no fix and no engineer. I have spent in excess of 2 hours on the telephone and I am still no further ...Fibre cable cabinet installed on my property without knowledge or our consent yesterday. went outside this morning to discover a box has been installed on my property instead of on the path, we were not asked for consent and there is no logical reason to put it on our land. Others in the...
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