Recent DiscussionsFull Fibre available in my street and to my neighbors but not my house I live in an attached house on a busy street with 3 other houses, opposite us are houses up and down the street. Nearly all of the properties up/down the street on both sides of the road have acce...Installation cancelled Hi I have just moved to my new house on the 30th of March 2025 and was told on the 24 March at my old property that virgin media was available at my new house and it would take 6-8 weeks then I go...Joined VM - old broadband provider (Now) saying switch is still in progress Hi all, I joined Virgin Media recently, and the service was installed on April 16th. When I ordered the VM package, I received an email from my then broadband provider (Now Broadband) saying that Vi...Flats unserviceable despite being surrounded by serviceable properties TL:DR : I've been told my flat is unserviceable despite being surrounded by other flats in the area that have FTTP available to them now. I'm looking to see how this is determined and if anything can...Continuing to be charged months after switch Hello Virgin Media Community - I wonder if you can help I have just discovered that when Virgin Media took over my broadband service via a switch in February , my previous provider (TalkTalk) has co...outside main cable needs fixing to house properly The main cable joining my house and neighbours is not connected properly, we recently had work done on extension and builders had to move it. it's dangling very loosely high up. I'm not a customer of...Damaged equipment outside my home, Need removed I had VM back in 2023, and left. The engineers did a horrible job outside the property, I've repeatedly tried to contact VM about getting the VM equipment removed with no luck (robot call lines and i...Outside cable box cover needs replacing Hi there, The cover for my broadband cable unit where it enters the house needs replacing. We previously had an older one that had been hanging on by a thread from the previous owners of the house....Printer Hello I've just changed over to VM from Sky and we had an extension hub to cpnnect the wifi to the back room in the house. I can't get the HP printer to pick up the wifi and connect, yet the mobile...How can a simple new contract be messed up so badly? My elderly mum signed up a month ago for a simple new Virgin Media broadband service (self install), everything confirmed by email from Virgin, DD set up, delivery date chosen, all good. Delivery dat...
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