Recent DiscussionsPaper billing and digital contract missing I did not get a welcome email with my contract, but I got my broadband connection and it is working. I called VM, and someone sent a bill over using which I was able to login to my account and pay my...Apprehensive newbie Hi, after 2 previous failed attempts to go with Virgin I'm finally getting it installed this Saturday (22/03). We've gone for 1 gig and just hope it all works and we get pretty much the speed we are...Service down for the past month with no fix date My VM service has been down completely (fault shown in the service status checker) for a month now. From about 2 weeks ago I've been receiving text messages telling me that the service would be fixe...Mrs Angry HELP Our broadband and TV has been a nightmare in my area for over a week now it's dropping in and out I keep getting a message on the app saying its expected to be fixed such and such a date it doesn't m...Damaged box Hello my elderly neighbour is with virgin media and her brown box outside is broken and is exposing the wires I've tried calling endless times on the two virgin media Contact numbers I have and I am ...Intergas gateway not connected Hi. My Intergas boiler gateway won't connect via ethernet. It was fine on my Sky router but had to move it when I had VM installed. I thought it was broken so bought a new one but this won't connect ...New to Virgin, installation engineer did not arrive... Hey all I was due my installation today between 1 and 6...nobody showed up. I had all the confirmation emails and texts and they've come to do the pre-work. I've waited all day and nobody came. At ...£35 setup/activation fee has not been waived I recently upgraded my broadband from 500 Mbps to 1 Gbps through an offer in my online account. Upon signing up, I received an email confirming my order, which mentioned a £35 setup fee. As I knew I...External Brown box broken Do VM replace brown external boxes, mine has gone very brittle (7 years old) and now front is totaly open Brown cable protecter outside Hi there 1st post my brown cable protecter is missing from my wall.how do I go about getting it replaced.thx
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