Recent DiscussionsGoing round in circles trying to get installation My stepson is about to move into a house which is within a supplied postcode, and indeed is an annexe to a house that is eligible for VM, but the house itself isn't showing as eligible. My stepson ta...New hub 5 I got a new hub 5 yesterday to replace my hub 3 phoned up to get it activated then it kept saying the password was wrong even though I was in putting all the letters numbers in correctly so after pho...Fibre cable cabinet installed on my property without knowledge or our consent yesterday. went outside this morning to discover a box has been installed on my property instead of on the path, we were not asked for consent and there is no logical reason to put it on our land. Others in the...Moving our omnibox/incoming service to the side of the house We had Virgin broadband intalled last year when we moved in but have realised that it's in a bit of a daft spot as there's no power for the router/wifi AP in that corner of the room, and that leaves ...Frequent Drops in Connection This thread is marked as solved - but there is no visible solution ( that I can see ) - did the visit from the engineer help ? what did they do ? Been having this WIFI dropout problem- for years...External box damaged. The external box has been damaged and has all the conections exposed. How do I get this repaired Waiting for previous owners service to be disconnected? Hello, I moved into my property on Friday 20/06 and was told that my account could not be set up and broadband kit would not be sent out until the previous occupier has closed their account. This i...3 Months since road dug up Been 3 months since Virgin (Nexfibre) dug up along our road and installed Access Points infront of each house but still lacking and availability. Yesterday had spoken to chat and had the most confus...Damaged Brown Box and Generally Shonky Install Hello mods. My VM brown box outside is falling apart and is held together using cable ties. Can someone pay a visit to install a new one please? Also, the installation of the cables was never gr...When will my area become active? Nexfibre installed all the cabling several weeks ago in my area, the power company have sorted the electric to the streetside cabinets and VM access points have been installed along driveway fronts. ...
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