Recent DiscussionsInternal Wall socket Hi, I am new to virgin media broadband. The internal wall socket the red light flashes constantly, is this supposed to happen? Also I am not getting the speed I ordered. Done all the online checks an...SolvedFlashing red light on box on wall So I contacted Virgin on Saturday as the white box on the wall has started to flash red. They ran some tests and said we had connectivity issues and they'd solve it within 24hours or we would get an ...Exposed cable Good evening, I'm expecting to be connected to Virgin network tomorrow but I'm a bit concerned about quality of external work that has been recently done outside my house. Can you please look on the...Where is the link to order a 3m extension cable? Need to move box and most discussions here talk about vm supplying max 3m one. Ta Virgin media connect ap keeps telling me that i am not at home I am having problems with my VM 1Gig broadband speeds that i started last month. I went through the fault finding on line and suggested that I would need to get some pods, downloaded the VM connect ...Reroute external cable My driveway is being reconfigured, the builders have started excavation and come across virgin cable. Spoke to a customer service representative last week and they were meant to send someone out to d...Installation of Virgin Media at OFNL site (DA11) Hi there - I am wondering how I could go about getting more information on installing VM services at my property. I live on a new-build OFNL estate (DA11) and am nearing the end of my current contrac...Wayleave Authorization My neighbour has signed up to Virgin and to connect the engineers will need to come across my drive which has been recently resurfaced so I want to talk to an engineer before any work is started. It ...Not sent Welcome Email I have just received an order confirmation for a plan at the new house we are moving to. What is the timeframe for being sent a Welcome email? I would like to change the delivery date for my box to o...Move a cable Hi. Looking at other posts it seems the only way to get an engineer to move a cable to a different position on our house (due to renovation) is by posting here? Could someone from Virgin please get ...
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