Recent DiscussionsRelocating router and incoming TV wire Hi there, Please could somebody from VM contact me so we can arrange a technician visit? We have moved our TV to an internal wall and also need the router moving to another location. All internal w...SolvedUnfinished Installation - Missing external protection box and hub5 I am a new customer to Virgin and had the 1gig package installed on the 14th December 2024. Nearing the end of the installation the engineer explained that he had no external wall mounted virgin boxe...Residential address registered as business address Hello, I am trying to subscribe a Virgin Media fibre package. However, my address is not showing up in the Virgin Media residential postcode checker, rather it is showing up in the Virgin Business p...External broadband box damaged by storm My broadband box was damaged by the recent storm. I’ve tried to find the box in screwfix but can’t find a replacement. does anyone know where I can buy one of these or if virgin can repair it? The b...Broadband not available to me but available to neighbour Hello, I recently moved into a terraced property that shows virgin media services to be unavailable. However my next door neighbour is able to obtain services when I checked online. How would I go ab...Virgin cable in my garden Hi there, there is a Virgin media cable running along the top of a wall in my garden. I am getting the wall removed and the cable will also be removed. I am not a Virgin customer and therefore don’t ...Missing Address New Connection I have been trying for over 2 months now to have my address added to the list of addresses able to receive a broadband connection. I know VM have undertaken upgrades in our area and one of the teleg...Wall socket issue Hi, I have ordered a new quick start pack which is due tomorrow and have been a virgin media customer before. Recently I was with another provider and the previous connect con 4.9 cables were disconn...Virgin available at my neighbours but not mine I live about 20 feet from an address that has available virgin media, I spoke to the salesman that visited their address as it's listed as unavailable at my own address and he said it was an error, s...SolvedNew address not on database so unable to stay with Virgin Media I moved house in July 2024 to a small development of 5 new build houses. I was a Virgin Media customer at my old address but I was unable to stay as I was told there wasn’t a fibre connection at my n...Solved
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