Recent DiscussionsHaving difficulty getting setup Hi all, Brand new to Virgin Fibre. Gone for the 1 gig package. Broadband only. No phone or TV. Just gone to set up my router in my new home and I'm a little confused. In the box I received 1...How can I report a problem with VirginMedia CABLE outside my property How can I report a problem with VirginMedia CABLE exposed outside my property 4 Month Delay Hi Virgin Media, I’m reaching out as my broadband installation has been delayed for over four months with no clear updates or resolution. I placed my order on 5th December 2024, with an initial inst...Continuing to be charged months after switch Hello Virgin Media Community - I wonder if you can help I have just discovered that when Virgin Media took over my broadband service via a switch in February , my previous provider (TalkTalk) has co...Bill payed. Broadband disconnected. Renewal deal ordered & failed. New Router. Banned for Spam My broadband was disconnected for no reason at around 2pm on the 10th of April, even though a payment had been taken in advance for the month of April. I've never missed a payment and have been with ...Removal of unwanted external box and cable Hello, We are renovating our house and have an unwanted and unused external box and cable that we would like to remove how do we arrange for their removal? Account already exists at address Hi there, I have moved into a new flat 10 days ago and tried to open a Virgin account. However after processing all my info and telling me I would be online within a few days I received an email t...Coax extension Anyone know where I can get a decent coax cable extension. Bought one from Argos but the tv channels now are all pixelated now. Thanks Moved home, account shows as closed I have moved home and my broadband was supposed to be available at my new home today. It isn’t and I haven’t been able to speak to anyone at Virgin who can help me. Logging onto my account shows my ...Duct in the road damaged/blocked We were meant to have Virgin installed 16th April, however, they were not able to get the fibre to our house. I have tried web chat, they say they can't find our account. WhatsApp just doesn't respon...
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