Recent DiscussionsDo I have the wrong socket? I have an old VM socket with the screw cable. I've just received my self-install equipment and it's all push cables. Do I need to get an engineer or is there a way of getting it to work? Wall socket relocation Need my virgin cable box on the wall moved to a different location can’t get through on the phone Address not listed My address is not listed, all my neighbour houses shows up and many of them use Virgin connection for broadband. Its a new build property I have moved into and the property address is already listed ...Change my IP Address I have tried turning of my router for 20 minutes to get a new IP but this has failed. I need a new IP asap to get on with my work. Thanks for any advice New cabinet outside property Right I've come home to find another virgin green box has been fitted outside my house, I live on a corner plot semi detached so fence is on the side, they haven't fitted the new box next to the old ...Installation - equipment delivery timescale How long does it take to connect hub received in post [Mod - title edited for clarity] Missing Pavement Cable Cover The small plastic semic circular cover where my cabling connects to the cabling in the pavement has disappeared. How do I go about getting another one? Address not listed or serviceable but exchange box is just next to my home Please help! Hello I am in the same frustrating situation all my neighbours on the other side of our street are listed and already have virgin. However when I input my postcode into the website m...Cables not buried under the surface I am installing a new driveway, I am not a virgin media customer, but the cables are visible on my property,( barely buried under the turf ) and the junction box is on my outside wall .. my contract...Longer splitter cable required Need a longer cable to move tevo box to another location , anyone know if VM do 5m cables
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