Recent DiscussionsFlashing red light on box on wall So I contacted Virgin on Saturday as the white box on the wall has started to flash red. They ran some tests and said we had connectivity issues and they'd solve it within 24hours or we would get an ...Where is the link to order a 3m extension cable? Need to move box and most discussions here talk about vm supplying max 3m one. Ta Exposed cable Good evening, I'm expecting to be connected to Virgin network tomorrow but I'm a bit concerned about quality of external work that has been recently done outside my house. Can you please look on the...Area Code Hi, I had broadband installed a while ago but I still haven't received a letter with my area code. Could I please get the area reference for SW12 8NH? Thank you. SolvedPayment taken but order failed? Hello all, Last night i placed an order for a non-contract broadband package went through all the steps and after making the upfront payment of £80 the page went to an "opps, something has gone wron...Hub4 connection and can’t speak to anyone. Hung up on 3 times by the robot 🤷♂️ Anyone have connection issues in the Preston area this morning? We have our alarm connected over WiFi and as it’s died in the night now have no easy way to disarm it. Rang virgin 3 times and been hu...Stuck in Virgin Media Limbo – Can Anyone Help? Hi everyone, I’m writing this out of sheer frustration, and honestly, because I’m hoping someone can finally step in and help. Or at the very least, if anyone else has been through this, maybe you c...External box and cable Hi, I am not a Virgin Media customer at the moment but used to be, I still have the external cable and connection box outside my home to enable me to come back to Virgin Media. But my neighbour wa...SolvedEngineer call out Hey all, we had an outage in our area on Thursday so I waited for it to get sorted then recieved a text to say it was fixed, but mine was still down. I followed instructions and it said I needed an e...Sockets on the wall. I recently moved into a house. The virgin medium sockets looks very messy on the wall. Do I have to use two boxes with a power supply? Can I connect the Hub 3 directly to the cable which is comin...
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