Recent DiscussionsBroken external box Hi there. The external brown Virgin Media box outside the front of my property has cracked and won't close. Right now it's temporarily fixed by tape. Could someone advise on how I would go about gett...SolvedOFNL at CT18 Hi Team, You are listed as an OFNL provider, but on your website it states the service isn't available at CT18 7US New Customer Why did I bother (Lies & False Promises) Hello all, I am a new customer of Virgin Media. Below is a Timeline of events. (AUG 24) NexFibre start digging the street & road work & completes the work in around 3 weeks. (DEC 24) On the 17th...Cover on outside wall box has come off I've noticed that the cover on the cable connection box on our outside wall has come off, but won't go back on as the cabling is sticking out too far. I'm worried that this may expose the cabling to...Can't get Virgin media at my house but neighbours can Title says it all. I live at number 6 and number 8 is getting Virgin Media installed on the 4th Feb. I have called and found out that number 7,8,9 and 10 can all receive virgin media. I have left c...Area code Hi, recently joined and have not had any bills or confirmation, yet have had internet installed need area reference code for RG26 3RR XGS-PON - lack of training is very frustrating. I have had a rather frustrating morning! Yesterday evening, I decided that I would upgrade from M350 with ‘upload speed add-on’ so getting matching upload and download speeds. It’s not possible ...Hub installation So I’m getting virgin media internet installed soon. All the external work is done on my house so I’m just waiting for the engineer to come out. My question is, when the engineer comes to install wi...Why no other ISPs use VM cabling? I am conscious of switching to Sky or BT as they of course use open reach older copper connectivity via master socket to houses. As much as I want to leave VM I am aware only they use the fibre optic...Extension Cable Replacement / Rewiring off cables Good morning Is it possible to get a longer lead or an extension for the cable going from the wall to the splitter. It seems to fall short on how I am trying to set it up. I want to move my rout...
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