Recent DiscussionsHub4 connection and can’t speak to anyone. Hung up on 3 times by the robot 🤷♂️ Anyone have connection issues in the Preston area this morning? We have our alarm connected over WiFi and as it’s died in the night now have no easy way to disarm it. Rang virgin 3 times and been hu...Hub 4 connections Hub 4 came with power supply but no 'isolator cable' or new splitter. Is this relevant? Important? Thanks VM broadband installation location - no power source The Virgin Media service has recently been activated in my area and I am considering switching to the VM broadband-only service. I assume that the VM service to my property would follow the same rou...Stuck in Virgin Media Limbo – Can Anyone Help? Hi everyone, I’m writing this out of sheer frustration, and honestly, because I’m hoping someone can finally step in and help. Or at the very least, if anyone else has been through this, maybe you c...New TV entry point needed Hi, I need to get my VM TV cable entry point moved. I've seen one or two other posts on here about this (and associated £25(?) fee) so hopefully a VM person will pick this up....please! (tried the w...Sockets on the wall. I recently moved into a house. The virgin medium sockets looks very messy on the wall. Do I have to use two boxes with a power supply? Can I connect the Hub 3 directly to the cable which is comin...Relocate virgin internal wall box We’re having our lounge remodelled and need the internal wall box relocated, how do we arrange this? No service One year after virgin dug up our street Last year Virgin dug up our street and installed a few wire boxes. When I use postcode checker the addresses , it is saying 'keep me posted'. However, later virgin sent me an email saying 'Great ...Power Cable on the fritz With the power cable in the hub I’m having to twist and turn the cable just to keep the power on am I able to order a new cable for power and a longer tv cable (Big white one) not sure what it’s call...Connector Cable adaptor missing in 360 box upgrade (sorry, I've posted this twice as I realised I accidentally put it in the Broadband category instead of TV) Hope someone can help me here as I have just spent 30 minutes trying to get through the aut...
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