Recent DiscussionsPositive feedback Dear Virgin Media, Shah the installation engineer came to my house and installed the Broadband very quickly and was really helpful with all of my questions. Overall, an excellent service. Only available at one address at my postcode Hi, the road just outside the block of flats I’m moving into had the road dug up and installed full fibre over a year ago but only 1 address shows up when I put the postcode in which gets speed up to...Contractors have cut my cable Contractors, not hired by me, have cut my virgin cable. I am furious, I have a virgin engineer visit booked for Thursday 23rd in the morning but I have no idea what they're going to do. It's a right ...New Install of VM 5x Hub not working Hi, I was meant to switch from BT to VM yesterday for Broadband. However, things didn't go according to plan and I've been left with a hub where the white light has been pulsing away for 24hrs now. I...External pull through wasn’t done before internal installation and still don’t have internet We’ve been waiting since the 7th December for this to be done. We had an internal guy on the 7th, when we booked it, and he installed the internal stuff and said don’t worry the external guys going t...External work not done yet Third party contractors tuned up last friday(a week ago) to do external work. However as my farther works for a call centre from home, I said they would have to come back at a later date. I ahve now ...OFNL at CT18 Hi Team, You are listed as an OFNL provider, but on your website it states the service isn't available at CT18 7US 2 appointments missed by technician, lies, no update... Its been a nightmare so far, never ever experienced that with any broadband provider On the 8th december placed order for virgin media fibre 13th january some technician turned up to do the ext...Houses either side can get VM but not the one in the middle? We're looking at a moving house. Looking at the availability checker, the property itself isn't serviced by Virgin Media, but the properties to the left and right of it (within 10meters ) are. All o...Cabled entire street except my house Good afternoon, Hoping someone can help me here because I've had no luck with the online chat. My entire street has been cabled for months now. I live in a semi-detached, with two houses to ...
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