Recent DiscussionsDamaged equipment outside my home, Need removed I had VM back in 2023, and left. The engineers did a horrible job outside the property, I've repeatedly tried to contact VM about getting the VM equipment removed with no luck (robot call lines and i...Outside cable box cover needs replacing Hi there, The cover for my broadband cable unit where it enters the house needs replacing. We previously had an older one that had been hanging on by a thread from the previous owners of the house....outside main cable needs fixing to house properly The main cable joining my house and neighbours is not connected properly, we recently had work done on extension and builders had to move it. it's dangling very loosely high up. I'm not a customer of...Delayed installation I appreciate that this is a really common topic but I am pulling my hair out at this point. I moved house at the start of April - as soon as I had a moving date I contacted virgin media to arrange t...Continuing to be charged months after switch Hello Virgin Media Community - I wonder if you can help I have just discovered that when Virgin Media took over my broadband service via a switch in February , my previous provider (TalkTalk) has co...Flats unserviceable despite being surrounded by serviceable properties TL:DR : I've been told my flat is unserviceable despite being surrounded by other flats in the area that have FTTP available to them now. I'm looking to see how this is determined and if anything can...4 Month Delay Hi Virgin Media, I’m reaching out as my broadband installation has been delayed for over four months with no clear updates or resolution. I placed my order on 5th December 2024, with an initial inst...Printer Hello I've just changed over to VM from Sky and we had an extension hub to cpnnect the wifi to the back room in the house. I can't get the HP printer to pick up the wifi and connect, yet the mobile...4m wire required I have tried to contact somebody to ask the question but am getting nowhere with AI. I need a 4m version of a wire to go from the socket wall-box to the splitter - how can I source one? Please help...SolvedMoving ONT box Hi, I'm having some home renovation works done and want to move the fibre optics box to a different wall in the same room. Rang customer service, but couldn't get through to a real person, did get s...
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