Recent DiscussionsNew hub 5 I got a new hub 5 yesterday to replace my hub 3 phoned up to get it activated then it kept saying the password was wrong even though I was in putting all the letters numbers in correctly so after pho...REPLACEMENT HUB3 Hi, all, Have received a new Hub 3 as a replacement for my old Hub 3. Is it possible to use a backup of the old router on the new one? I don't fancy having to input all the settings manually. Regar...When will my area become active? Nexfibre installed all the cabling several weeks ago in my area, the power company have sorted the electric to the streetside cabinets and VM access points have been installed along driveway fronts. ...My nextdoor neighbour is going to cut me off! Help Needed ?? The supply cable to my property comes into me via my next door neighbours front garden where the cable has been laid in an unsightly manner and could be considered a tip hazard. This ...SolvedDeveloper Project Hi Virgin media, I need a contact email to enable the Virgin Media equipment to be removed from a building in London. I am a Developer and can't start the demolition until this is removed. Anyone kno...next door neighbour further away from fiber/cable box can get virgin but i can't i out of boredom wanted to see what virgin offered in my area but it only shown my next door neighbour in my terraced cottage, can get virgin cable or fibre, but i can't, what makes little to no sens...Desperate for Support – Ongoing Virgin Media Availability Issue (##, N4 4RP) Hi There, I hope you're doing well. I’m reaching out because I’ve truly run out of options and feel quite frustrated after waiting over three years for Virgin Media service. Strangely, your websi...5 notified visits, no show and no contact In November 2024, we had gas mains replacement in the street. As they dug the pavement the Virgin internet cable was too shallow and snapped as the tarmac was lifted. We were without service for at l...Information for Fibre Broadband Installers We need someone at Virgin to contact our housing association. Fibre exists on our road but doesn't reach our building which means providers are very limited along with speeds available. Our HS has...Virgin Media Availability - Only house on street not available Hi, I'm currently with virgin media and am in the process of moving home. I have checked on the postcode checker and it says that unfortunately services will not be available at my new address. The...
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