Recent DiscussionsOutside cable box broken Hi VM, My outside cable box is broken and needs replacing please. Can you arrange an engineer to call and fix please. Thanks Switch VM to TalkTalk How long after your services are live with the new ISP do VM disconnect your services with them? My service with TalkTalk went live yesterday afternoon, I did try and give 30 days notice twice to VM...Help needed with interpreting line stats My new M125 connection uses Hub 3.0. The only thing on the line is a TRIS-102A 5-1000MHz (I assume this is a surge protector). I have not used the thin coax cable with a bulge in the middle (not sure...Longer Coaxial Cable Hi all, Was wondering if Virgin Media supply longer coaxial cables, as the one deliviered with the Hub 3 is only 1.5m long. Many thanks SolvedAddress not listed but neighbouring addresses are Good evening, I've been trying to resolve this issue for around a year. We moved to a newly built property and highlighted that the address list ends at my next-door neighbours property. There's an...Engineer completed installation 26h ago, still no internet Engineer installed the equipment, said the connection was all good, and that Internet service should be activated with an hour or two. Have power cycled the hub multiple times, but we're over 26h on...Unserviceable but neighbour is serviceable Virgin online checker shows that a property is unserviceable, whereas neighbour few feet away is serviceable. This is probably to do with Virgin postcode and property database update than real issue....Engineers Never Show Up - Every Day Installation is cancelled Hello My broadband went down last Wednesday. After challenging experience on customer support where the person was extremely hard to understand, then phone went dead, I used the site and booked appo...My nextdoor neighbour is going to cut me off! Help Needed ?? The supply cable to my property comes into me via my next door neighbours front garden where the cable has been laid in an unsightly manner and could be considered a tip hazard. This ...Long wait for installation – any chance to move it earlier? Hi everyone, Just wondering if anyone here experienced something similar. I placed my Virgin Media order last Feb 20, and I was told the installation is scheduled for April 2. That’s like, more t...
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