Recent DiscussionsPrinter Hello I've just changed over to VM from Sky and we had an extension hub to cpnnect the wifi to the back room in the house. I can't get the HP printer to pick up the wifi and connect, yet the mobile...How can a simple new contract be messed up so badly? My elderly mum signed up a month ago for a simple new Virgin Media broadband service (self install), everything confirmed by email from Virgin, DD set up, delivery date chosen, all good. Delivery dat...Sold something that doesn't exist I contacted virgin end of feb as my broadband deal finished early march signed up to the 300mbps broadband and was told I have to have an o2 sim as part of the package. We r now 2 months on I have ha...Moving ONT box Hi, I'm having some home renovation works done and want to move the fibre optics box to a different wall in the same room. Rang customer service, but couldn't get through to a real person, did get s...Spotter to connect property Hey Virgin, we have moved into a property that is on a street/estate serviced by Virgin fibre and the cable runs along past our property, however our house isn't connected. We have been in the proper...move the installed box i live in a semi detached hose next door has took out the virgin package the installed box is installed on my side i own my home ive rang up 4 times in 2 weeks been told some one will contact me with...Installation Delayed for 4+ Months Hi Virgin Media team, I’m posting here in hopes of getting some real progress on my broadband installation, which has now been delayed for over four months. Throughout this period, there’s been litt...Exposed external wiring Someone has removed my outside external cable entry cover and attempted to cut my cables (succeeding on the now redundant phone line and only halfway through the bigger broadband cable). Everything ...Service unavailable at address We moved in 2 years ago and we had VM booked for our first week. They cancelled and told us they can’t supply the service. Our next door neighbour that we share a walk with has Virgin broadband and i...Address not listed but all my neighbours have Virgin Media Broadbank Hello, I am considering joining Virgin Media for fibre broadband, but my address doesn't seem to be listed, despite all my neighbours in the block of flats (a victoria converted house) having virgin...
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