Recent DiscussionsContract renewal nightmare Old 18-month contract (including Sky Sports HD) expired on 01/03/2025. Used the Upgrade Your Package option in the Virgin Media app and got another contract effective 02/03/2025, albeit more expensiv...Service unavailable at address We moved in 2 years ago and we had VM booked for our first week. They cancelled and told us they can’t supply the service. Our next door neighbour that we share a walk with has Virgin broadband and i...Shared Drive Issue? I hope I have this topic in the right place. We have recently have VM install in the street all the fibre cables and most houses in our street can sign up to a VM service (did this via the postcode c...Unable to register account as login crashes & change delivery date Hi, I have tried to create an account through the welcome however every time I try to create a password my browser gets stuck and times out/crashes. Is there a solution that I can use? I also have...Continuing to be charged months after switch Hello Virgin Media Community - I wonder if you can help I have just discovered that when Virgin Media took over my broadband service via a switch in February , my previous provider (TalkTalk) has co...Joined VM - old broadband provider (Now) saying switch is still in progress Hi all, I joined Virgin Media recently, and the service was installed on April 16th. When I ordered the VM package, I received an email from my then broadband provider (Now Broadband) saying that Vi...Wall socket missing My virgin media box arrived last week but it doesn't look like we have the correct wall socket. I just bought the house and there are SO many wires coming into the front room but they all seem to be ...Sold something that doesn't exist I contacted virgin end of feb as my broadband deal finished early march signed up to the 300mbps broadband and was told I have to have an o2 sim as part of the package. We r now 2 months on I have ha...REMOVEL OF VIRGIN CABLE AND BOX Hi to who it may concern I recently joined virgin the install guys (cable pullers) have accessed my property and decided to drill in to it with out me being there and also had been asked by my nabo...Full Fibre available in my street and to my neighbors but not my house I live in an attached house on a busy street with 3 other houses, opposite us are houses up and down the street. Nearly all of the properties up/down the street on both sides of the road have acce...
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