Recent DiscussionsI need our cable moving Hi Team, I need our cable moving as well. Could you please send me a private message to get this booked in? Thanks What do I need to removed to plug Virgin Hub in please? Just moved house and Virgin says there’s a connection which there is an NTL one, looks like someone’s maybe used a longer cable and cut it, which cut should I remove to screw my hub in? Thank you Move my box Dear team, I have spent the past 45 minutes trying to get hold of an operator via the telephone options and WhatsApp, neither work by the way. I would like to arrange for an engine to visit my hom...When will Virgin Media be activated in my area? Hi - during May our road was upgraded with the grey cabinet and little black boxes at the end of each property. Can you advise how long it will take before the service is activated please? Postcode i...Longer coaxial cable needed, can Virgin supply one? I need to move my hub 3 router from behind the tv to try to improve the WiFi signal. Unfortunately this is where the engineer put it when it was installed but with a very short 1 metre cable from the...SYNC Timing Synchronization failure - Loss of Sync For the past 4 weeks I’ve had constant broadband issues where the connection drops for a couple of minutes. Every occurrence of this coincides with the following critical error being logged in the mo...No service - cable accidently cut. Hi, my neighbour has accidentally cut my cable while gardening. complete loss of service There is no way of speaking to someone to report this however I managed to book an engineer via the first lin...SolvedWhat do I do about the green virgin media cable How do I contact virgin media to sort this now-defunct cable that is going across my driveway. Is there a team that will come out and get rid of it for me? Can't join VM as address doesn't appear Tldr: just moved into a house and I can't get VM as the address doesn't appear online & when calling they also said there is no service to that property. Every other house on the street has VM and up...Moving address flashing green light.... Hi, the experience of moving house is hard enough as it is and then you have to spend a whole day trying to get everything working to which you are constantly being told by a robot that your account ...
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