Recent DiscussionsFTTP MDU Installation Last month, some Virgin Media contractors installed fibre in our apartment building. We were told the RFS date is expected to happen sometime this month. I noticed this box was installed above my a...VOiP/Hub 3.0 Issues Hi, I've been provided with a LG iPECS 1030i phone for work. I connect it to a port on my Hub3.0 and all is okay for a couple of hours, but then the connection drops and the phone displays "NO ACK#1...Non serviceable property Hi All I am moving house in the very near future and i have been trying to get virgin into the new property. I'm currently a virgin customer. Every house in the area can get virgin. Next door, whic...SolvedContinuing to be charged months after switch Hello Virgin Media Community - I wonder if you can help I have just discovered that when Virgin Media took over my broadband service via a switch in February , my previous provider (TalkTalk) has co...REMOVEL OF VIRGIN CABLE AND BOX Hi to who it may concern I recently joined virgin the install guys (cable pullers) have accessed my property and decided to drill in to it with out me being there and also had been asked by my nabo...Full Fibre available in my street and to my neighbors but not my house I live in an attached house on a busy street with 3 other houses, opposite us are houses up and down the street. Nearly all of the properties up/down the street on both sides of the road have acce...Installation cancelled Hi I have just moved to my new house on the 30th of March 2025 and was told on the 24 March at my old property that virgin media was available at my new house and it would take 6-8 weeks then I go...Joined VM - old broadband provider (Now) saying switch is still in progress Hi all, I joined Virgin Media recently, and the service was installed on April 16th. When I ordered the VM package, I received an email from my then broadband provider (Now Broadband) saying that Vi...Flats unserviceable despite being surrounded by serviceable properties TL:DR : I've been told my flat is unserviceable despite being surrounded by other flats in the area that have FTTP available to them now. I'm looking to see how this is determined and if anything can...outside main cable needs fixing to house properly The main cable joining my house and neighbours is not connected properly, we recently had work done on extension and builders had to move it. it's dangling very loosely high up. I'm not a customer of...
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