Recent DiscussionsBrown Omni box cover missing, please could this be fixed Hi, I don’t have virgin media account but the property has Omni box. The brown cover is missing and all wiring is exposed. Could this please be repaired? I would appreciate it Do Engineers keep to appointments As above, we’ve got an appointment booked for today between 1 & 6pm, it’s an XPON area & the connection will be done from a pole several other houses have been done without issue, it said that the w...Issues reconnecting after moving home We've recently moved but unfortunately the cable service hasn't been connected. The contractor arrived at the property before we moved to install the cabling. We were assured this wouldn't happen bu...moving router and tv 360 box i would like some assistance in moving router and tv box to other side of room. its the fact it feeds a second tv box upstairs is the sticking point any help appreciated Correct address, installation and proposal I have recently moved into a new rented accomodation, I have a virgin contract and wanted to take it with me. Unfortunately my new address has been entered incorrectly on my account it states 12 (m...Hub 5 Coax cable Just upgraded to 1gb and have had a new Hub 5 delivered to replace my hub 3. Is the coax cable a push fit, screw on or both ? It has a sticker on the cable installed by the engineer saying push fit...Relocation of master socket Hi. I would like to book an engineer to relocate my master socket please. thank you Broken connector on white cable I have had to move the hub and when I am trying to reattach the white cable it will not connect and stay in, I have tried speaking to customer fault line as think will need a new cable but they are u...Haven't had email to leave positive review Hi ,I've had no email to leave a positive review ,I had 2 lovely gentleman come out and fix a problem, which they did 😊 they were absolutely brilliant very friendly and I want to make sure they get ...Lack of connection or reason for not connecting my property although rest of street is connected Like others who have posted on this forum, I am unable to get fibre broadband connected to my property although the connection is available to the rest on my street. Despite VM stating on 3 phone ca...
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