Recent DiscussionsHelp! No welcome email or confirmation Hello, I switched to Virgin Media on 14th May 2025 and booked to have an engineer tomorrow, however I have not received any welcome email or documents, particularly my account number and area refer...Moving our omnibox/incoming service to the side of the house We had Virgin broadband intalled last year when we moved in but have realised that it's in a bit of a daft spot as there's no power for the router/wifi AP in that corner of the room, and that leaves ...Disgusting organisation Hey am I the only person that thinks this company is **bleep**. Liars nothing but liars! Trying to get internet since 14/05/25 just being Fobbed off!!! Information for Fibre Broadband Installers We need someone at Virgin to contact our housing association. Fibre exists on our road but doesn't reach our building which means providers are very limited along with speeds available. Our HS has...5 notified visits, no show and no contact In November 2024, we had gas mains replacement in the street. As they dug the pavement the Virgin internet cable was too shallow and snapped as the tarmac was lifted. We were without service for at l...My nextdoor neighbour is going to cut me off! Help Needed ?? The supply cable to my property comes into me via my next door neighbours front garden where the cable has been laid in an unsightly manner and could be considered a tip hazard. This ...SolvedRemoving old cabling and boxes Hi, I am getting the render removed from my house and need to remove all the old cabling. This cabling is all redundant and has been cut off inside my house (there is no internet or phone line). In t...Virgin Media Availability - Only house on street not available Hi, I'm currently with virgin media and am in the process of moving home. I have checked on the postcode checker and it says that unfortunately services will not be available at my new address. The...Extension cable from wall box to splitter I’d like to move my TV and broadband to a different room, is it possible to get a 10m extension cable between the wall box and splitter to make this possible? Exposed VM cables in front garden I just moved into a new house and I see there is a VM box and some exposed cables. It doesn't look like broadband though, telephone and TV? Could someone please tell me if this box serves a purpose...
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