Recent DiscussionsExposed VM cables in front garden I just moved into a new house and I see there is a VM box and some exposed cables. It doesn't look like broadband though, telephone and TV? Could someone please tell me if this box serves a purpose...Delays delays and further delays How can Virgin Media get away with providing such poor service - its one lie after another, and I can see I am not the only one - the same thing is happening to many people, yet nothing seems to be g...Terrible Service since Wednesday 11th June The broadband has been awful since last wednesday 11th June - i did all the usual restarted laptop unplugged router.. then I got the app & it said that it was planned to be fixed by Wednesday 18th! I...How do I update my Hub and Pod on My VM? I got a replacement for my hub, as the old one wasn’t working. But I can’t access the hub or the wifi pod on the my vm connect app. Additionally the wifi pod isn’t picking up the new pod. How can I ...Fibre cable cabinet installed on my property without knowledge or our consent yesterday. went outside this morning to discover a box has been installed on my property instead of on the path, we were not asked for consent and there is no logical reason to put it on our land. Others in the...Can't believe Virgin ruin my weekend again This is the 2nd time without network over the weekend on JUN. Engineer will come to check on MON. Virgin Media should be ashamed of themselves for providing terrible broadband service,will you compen...Can't change package as property coming up as not serviced I've had Virgin here since I moved in in 2003. It's flats and first there was just the building name on my account then changed to include flat name about 5 years ago. I keep on top of my package a...Broadband Availability I’m moving into a new flat soon and I noticed that Virgin Media is available in the neighbouring flats within the same area, but my flat doesn’t seem to show as serviceable on the availability checke...Rough price on moving a pavement cable? Our fenceposts have never aligned with the boundary between our house and the neighbours. It's not been a problem until now, but the neighbour is doing a different type of fence and insists we need ...Waiting for Installation Since February - I'm going to email the CEO What's the record for being fobbed off by Virgin Media? I've been promised installation for broadband since February 2024. I have been given more dates that I can recall all of which have passed wit...Solved
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