Recent DiscussionsDuct in the road damaged/blocked We were meant to have Virgin installed 16th April, however, they were not able to get the fibre to our house. I have tried web chat, they say they can't find our account. WhatsApp just doesn't respon...Front Garden Dug Up Sorry I know this doesn't relate to your query but I don't know how to post on this forum! The problem is I have just opened my front door to find virgin media digging my front garden up...in order t...Son moved to our old address Good morning My son has moved into our old address and wants VM installing he has been told that there is already an active account at that address He has explained to them that he is living in a ...Router install fail Had VM before, New contract started, plugged in a brand new Hub5 started booting up the light is solid white but every 20-30seconds it flashes once then returns to being solid this cycle repeats and ...Solid red light on hub 3 Hi. I have a solid red light on my hub 3. Have found it appears to be a fairly common problem due to over heating, or thinks it's over heating. I've checked all connections and resets but still the ...Street Cabled Years Ago, Still Not Connected Our street was cabled in roughly 2017, but the postcode checker still lists no availability at all. I've checked the little cover in the street outside my property and there's cable running through t...Failed installs and no contact Right now i am at my wits end. I originally ordered virgin around the beginning of March with an install date following engineering works of 29th March (we moved into this property 28 March). The eng...Damaged Render by the Engineer Does anyone know how i complain about the engineer damaging the Render of my house whilst Drilling through the wall. He reported it to his line manager on the day and said they'd be in touch to get ...Bill payed. Broadband disconnected. Renewal deal ordered & failed. New Router. Banned for Spam My broadband was disconnected for no reason at around 2pm on the 10th of April, even though a payment had been taken in advance for the month of April. I've never missed a payment and have been with ...Exterior wall box covers Hi due to the bad weather of the last days the Exterior wall box covers have gone, had a look around but cannot find anything, can this be replaced please, at the moment the cables are hanging Thank...
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