Recent DiscussionsRefund after cancellation Does anyone else have a frustrating time requesting a refund on the credit held on your account after a service cancellation? I have been waiting since September 2024 having contacted support multip...Relocating connection box Hi, does anyone know if it’s possible to relocate a connection box from one room to another and how much this costs? Thanks in advance. ? scam ! text from virgin the technician is coming tomorrow! I've had two text supposedly coming from virgin saying that a technician is coming tomorrow. there is nothing wrong with my Broadband and I;ve not reported a fault. They say they will charge my £25 f...Ordered WiFi but received no welcome email or delivery information Hello, I ordered WiFi which is meant to be delivered in two days, however all I have received is the thank you for your order email pre contract documents email my WiFi is meant to be delivere...Positive feedback Dear Virgin Media, I would like to thank you for your service and offer my gratitude to Andrew who I believe works in retentions. He was very prompt, clear and precise as well as factual, polite an...How long does it take for the wayleave team to reply? I sent an email with written permission to run a cable to my property for install (the cable is already there but for some reason they don’t think it is and they said they need permission from the co...power cable for the hub 5 Hi, can you get a longer power cable for the hub 5. I need approx 5m to locate the hub in the required location. Thanks Re-location of wall socket Hi, I have a similar request. How can I book a technician to relocate the wall socket? Thanks OFNL at CT18 Hi Team, You are listed as an OFNL provider, but on your website it states the service isn't available at CT18 7US New address not on database so unable to stay with Virgin Media I moved house in July 2024 to a small development of 5 new build houses. I was a Virgin Media customer at my old address but I was unable to stay as I was told there wasn’t a fibre connection at my n...
Virgin Media | Broadband & Cable Deals - See What You Can Do O2 | Phone, SIM & Tech Deals - See What You Can Do
