Recent DiscussionsIs this my Virgin Media socket? Hi folks, I've ordered Virgin Media broadband today, the Quickstart pack is being delivered next week. I'm trying to find my VM socket and the only likely suspect I can find is this combo thing, is...New Install of VM 5x Hub not working Hi, I was meant to switch from BT to VM yesterday for Broadband. However, things didn't go according to plan and I've been left with a hub where the white light has been pulsing away for 24hrs now. I...Virgin available at my neighbours but not mine I live about 20 feet from an address that has available virgin media, I spoke to the salesman that visited their address as it's listed as unavailable at my own address and he said it was an error, s...Wall socket issue Hi, I have ordered a new quick start pack which is due tomorrow and have been a virgin media customer before. Recently I was with another provider and the previous connect con 4.9 cables were disconn...Missing Address New Connection I have been trying for over 2 months now to have my address added to the list of addresses able to receive a broadband connection. I know VM have undertaken upgrades in our area and one of the teleg...External work not done yet Third party contractors tuned up last friday(a week ago) to do external work. However as my farther works for a call centre from home, I said they would have to come back at a later date. I ahve now ...Houses either side can get VM but not the one in the middle? We're looking at a moving house. Looking at the availability checker, the property itself isn't serviced by Virgin Media, but the properties to the left and right of it (within 10meters ) are. All o...Cabled entire street except my house Good afternoon, Hoping someone can help me here because I've had no luck with the online chat. My entire street has been cabled for months now. I live in a semi-detached, with two houses to ...Getting virgin to my house Hi, I had a virgin rep come to the house when my street went live but unfortunately at the time my house wasn’t “live and serviceable” has he said. He thought it was down to mine and my neighbours dr...Installation no show So my household has signed up for VMs 1gig service. We have had the external box installed. Someone turned up on December 21st and said they couldn’t do the install as something was done wrong when t...
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