Recent DiscussionsStuck in Virgin Media Limbo – Can Anyone Help? Hi everyone, I’m writing this out of sheer frustration, and honestly, because I’m hoping someone can finally step in and help. Or at the very least, if anyone else has been through this, maybe you c...Shared Drive Issue? I hope I have this topic in the right place. We have recently have VM install in the street all the fibre cables and most houses in our street can sign up to a VM service (did this via the postcode c...Cannot get VM despite all houses around me having access. Hi all, I've just moved to a new address, having been with VM for 5 years, and despite being told in phone calls that they will install a line to the property, the open complaint continues to be giv...Flashing red light on box on wall So I contacted Virgin on Saturday as the white box on the wall has started to flash red. They ran some tests and said we had connectivity issues and they'd solve it within 24hours or we would get an ...Where is the link to order a 3m extension cable? Need to move box and most discussions here talk about vm supplying max 3m one. Ta Exposed cable Good evening, I'm expecting to be connected to Virgin network tomorrow but I'm a bit concerned about quality of external work that has been recently done outside my house. Can you please look on the...Area Code Hi, I had broadband installed a while ago but I still haven't received a letter with my area code. Could I please get the area reference for SW12 8NH? Thank you. SolvedPayment taken but order failed? Hello all, Last night i placed an order for a non-contract broadband package went through all the steps and after making the upfront payment of £80 the page went to an "opps, something has gone wron...Hub4 connection and can’t speak to anyone. Hung up on 3 times by the robot 🤷♂️ Anyone have connection issues in the Preston area this morning? We have our alarm connected over WiFi and as it’s died in the night now have no easy way to disarm it. Rang virgin 3 times and been hu...External box and cable Hi, I am not a Virgin Media customer at the moment but used to be, I still have the external cable and connection box outside my home to enable me to come back to Virgin Media. But my neighbour wa...Solved
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