Recent DiscussionsFibre box illegally installed on my land I have seen that this is happening a lot and I can’t see any way to get hold of Virgin to speak to someone about this without being passed from pillar to post. Earlier this week we had some sub cont...Virgin Modem Arrived - No Virgin Media Outlet We received our Virgin Internet Modem on Friday 08.08.25, but we have no Virgin Media Outlet (or any outlet at all) to plug it into. Break of Contract due to outage Hello all, I have not had broadband and internet access since the 10th July 2025, I live in the BH23 area. I have so far had two fix dates and none of which have fixed the issue, I now have another f...Exposed fibre cable How do I report an exposed fibre cable just outside my property? SolvedRequesting an earlier broadband engineer appointment I have recently moved into my new home. [REMOVED] Postcode : EX2 5PH I am hoping to have a broadband engineer vidit scheduled on the afternoon of 29 August or on 30 August at the least, if poss...Area code I dont know my area code, my postcode is nr32 2en Moving house question Hi there. I’m moving house across town and I’ve noticed when I’ve looked around the property that the TV and Internet points are in the lounge (like a normal person). I would need these in the ups...Can you pay Virgin to check serviceable? I did make a post yesterday but I finally got through to someone but I think they’ve just filled out the general form to question if the house is serviceable. They did say they will be in contact wit...Not available Hi, other people on my road have virgin media but it is saying not available at my address. I have lived here nearly a year now and would like to move to Virgin media when my current contract ends. ...Verification email doesn’t arrive Hi, I’m a new customer. I’ve downloaded two apps: My Virgin Media and VM Connect. When I sign into these apps for the first time, they direct me to the VM website. I entered my email and pw and it sa...
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