Recent DiscussionsRed light on hub5x Please help! hub5x been working fine since we moved to virgin 2 months ago. Came home today and saw flashing red light. Re booted, no luck. switched off and re started, no luck. No Wi-Fi at all and ...Who to speak to for new cable run I live in a close with 7 houses, the first of which has Virgin media due to their location to the nearby foot path. There are at least 2 others within the close that would like faster internet (Virg...Engineer visit booked today but external work not completed? Morning, my engineer visit is booked for today but the external Virgin cable has not been run to the house yet. It'll need to be buried under block paving and connected to the wall. Does the engine...SolvedInstallation timelines and customer service I placed my order on 28th November 2024, with the initial installation date scheduled for 9th December 2024. This was subsequently delayed due to pre-installation work, with a new installation date...Outdoor cable cover missing The cover blew off during a recent storm. I’d like to request a replacement. 149295204/26 Virgin cable in my garden Hi there, there is a Virgin media cable running along the top of a wall in my garden. I am getting the wall removed and the cable will also be removed. I am not a Virgin customer and therefore don’t ...Move cable entry point I need to move my cable/broadband entry point. I go round in circles on the telephone line - any ideas how to get this sorted?? Thanks Red light on hub I have a Hub 3 and theres a solid red light on it, its been red for weeks, done everything the Bot told me to do, its not really hot, its well ventilated, internet is intermitent, my hubby is current...Moving a buried Fibre and removing phone line Hi - I'm another person trying to book someone to come and move our VM fibre cable and also to remove the existing phone line. We are about to commence a large renovation project and need this doing ...Availability in flats Same problem here, all flats in the building are live besides mine. My flat is located on the ground floor, has the entrance from outside of the building and doesn’t show up in address checker which...
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