Recent DiscussionsBQM Spikes on new XGS-PON connection 500Mb service went live last Thursday. BQM is spikier than my old FTTC. Normal? Or any suggestions? https://www.thinkbroadband.com/broadband/monitoring/quality/share/214eeb01eb3be2e78504897a72430a58...Rebuild / connectivity plan Hi. I am renovating my home, which will be classified as a new build. As per building control requirements, the property must have gigabit-ready physical infrastructure, as outlined in Approved Docu...VOIP phone I'm trying to help my parents move from a PSTN number to a VOIP/Cloud phone, along with a Fibre broadband connection. I spent a good hour with VM Online chat Saturday but didn't get anywhere. Du...VM connect app keeps asking 'are you at home?' when attempting to use home scan I recently installed VM broadband and TV, and I can connect to the router (hub 5) with my phone and the VM stream box, but he VM connect app keeps asking 'are you at home?' whenever I attempt to use ...Help getting installed. I need help in getting to the bottom of my install. Every day I am told the services external work will be installed "tomorrow". I have been lied to every single day. Today was my in home engine...Exposed fibre cable How do I report an exposed fibre cable just outside my property? SolvedNew order, no confirmation email Yesterday I made an order regarding broadband and while I received an information email, it was not the confirmation email. Therefore, I don't have access to the account number and I can't fully un...New Build Address Not Listed – Please Help Add to System Hi Virgin Media team, I’ve recently moved into a new-build property, but unfortunately my address is not yet showing up in your system. I’ve already checked with Royal Mail and they have my addre...SYNC Timing Synchronization failure - Loss of Sync For the past 4 weeks I’ve had constant broadband issues where the connection drops for a couple of minutes. Every occurrence of this coincides with the following critical error being logged in the mo...Hub 5 on its way out I started a discussion about my Hub5 giving me trouble around 4 months back. I had an engineer come to my house who was very helpful and understanding of the issue. He said the power supply felt a l...
Virgin Media | Broadband & Cable Deals - See What You Can Do O2 | Phone, SIM & Tech Deals - See What You Can Do
