Recent DiscussionsVirgin box not working Hi I got a Virgin 360 box through post going to set it up myself but having problems I think I need an engineer as I cannot watch either box now can you help me please Issues with new install I had VM installed last week. The exterior connection was new from the street because the property hadn't been supplied by VM before. The router seems to disconnect regularly. This affects streamin...Requesting a exstention and coupler ordered extention cable and male coupler for hub5 agent says 2 to5 days this is now 6th day dont like to get back onto chat line advice welcome Auto-compensation - preempting issues Hi guys, My Virgin service is finally due to go live this Thursday, thankfully. In the run up to it I have put together what I think the compensation and final bill 'credit' should be. Putti...Removal of second tv box cable Hi. I am a VM customer and have TV and broadband. I have cable that runs to a socket in another room where a second TV box was once installed, (there is no box there just a wall box with a terminator...Hub5 - remove old devices Why does my Hub 5 keep showing devices that i no longer own or even connected I've changed the name of router & password.but it still shows old obsolete connection .how do i delete forever? ...Broadband problem From several weeks my internet doesn't work properly, I spoke with team, make complain and still nothing happend but I have to still pay for internet which I can't use,my contract is M250 but my spee...Looking for a extension cable for relocation my hub Hi, I need to reposition router to a better location for WiFi, how do I go round getting one please ? Thanks! Please someone help, engineers no show and its been over 7 weeks Hi, I’m posting here out of sheer frustration as I’ve had no resolution through the normal channels. I need what should be a simple job carried out: moving the fibre cable box at my property from on...Address Not Added to Database Hi, I’ve same issue, there’s new flats added in my apartment I don’t find the address. Please help me in this regard
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