Recent DiscussionsVerification email doesn’t arrive Hi, I’m a new customer. I’ve downloaded two apps: My Virgin Media and VM Connect. When I sign into these apps for the first time, they direct me to the VM website. I entered my email and pw and it sa...Fitting new hub to old NTL wall box. Hi, I am new to hear and hoping someone can advise on an issue. I have the self-installation box and at first couldn't find anywhere to plug it in to. Then found an old NTL wall box. I have read on ...SolvedFibre box illegally installed on my land I have seen that this is happening a lot and I can’t see any way to get hold of Virgin to speak to someone about this without being passed from pillar to post. Earlier this week we had some sub cont...VM issues on Lines and dropped connections I have an issue with my internet the but stays connected but it loses connection for a few min's randomly though out the day from VM Services, I had the issue with there Business BB but they could n...Area code I dont know my area code, my postcode is nr32 2en Shocking fibre install through lawn The above picture is the state of my parents lawn after VM installed the fibre from the pavement to the house. This install was completed about a month and a half ago which initially didn't work ...New Build House connection I'm moving into a newbuild house tomorrow, Inside the house has virgin branded sockets and all the connections you can think of. The house is one of 3 which are the last to have been built on the r...Can you pay Virgin to check serviceable? I did make a post yesterday but I finally got through to someone but I think they’ve just filled out the general form to question if the house is serviceable. They did say they will be in contact wit...Moving house question Hi there. I’m moving house across town and I’ve noticed when I’ve looked around the property that the TV and Internet points are in the lounge (like a normal person). I would need these in the ups...Fibre cable cabinet installed on my property without knowledge or our consent yesterday. went outside this morning to discover a box has been installed on my property instead of on the path, we were not asked for consent and there is no logical reason to put it on our land. Others in the...
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