Recent DiscussionsInstallation of Virgin Media at OFNL site (DA11) Hi there - I am wondering how I could go about getting more information on installing VM services at my property. I live on a new-build OFNL estate (DA11) and am nearing the end of my current contrac...Wayleave Authorization My neighbour has signed up to Virgin and to connect the engineers will need to come across my drive which has been recently resurfaced so I want to talk to an engineer before any work is started. It ...Not sent Welcome Email I have just received an order confirmation for a plan at the new house we are moving to. What is the timeframe for being sent a Welcome email? I would like to change the delivery date for my box to o...Move a cable Hi. Looking at other posts it seems the only way to get an engineer to move a cable to a different position on our house (due to renovation) is by posting here? Could someone from Virgin please get ...Relocating Equipment Hi, would you be able to assist in arranging an engineer to visit my home to relocate a tv box please? Longer isolator cable required Hi. I’m looking to move my broadband router and require a longer isolator cable. I understand that a cable up to 5m length can be sent via home delivery and does not require an engineer visit. Can...SolvedSockets on the wall. I recently moved into a house. The virgin medium sockets looks very messy on the wall. Do I have to use two boxes with a power supply? Can I connect the Hub 3 directly to the cable which is comin...Hub 4 connections Hub 4 came with power supply but no 'isolator cable' or new splitter. Is this relevant? Important? Thanks Area Code Hi, I had broadband installed a while ago but I still haven't received a letter with my area code. Could I please get the area reference for SW12 8NH? Thank you. Moving home to new build property address not find in VMdatabase Hi I will be moving out to New build property in 2 days and address is not showing in VM database .I would like to know how can I take the current VM services to the new address.I. believe its a VM n...
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