Recent DiscussionsNo Virgin Media box Hi I'm being sent out a quick start kit but only have an openreach box on my wall. I need an engineer to do a full install but I'm going around in circles with the robot on the phone help! Longer Cable (Coax) Hi I just got my Hub 3, upon set up, the coax cable won't reach inside my flat as the VM wall socket is in the hallway of the house. I just need a long cable to be able to put the Hub 3 inside my fla...Unable to get virgin? Hi there Got virgin cables actually coming into my flat but when trying to get virgin installed it says it's not available? All my other neighbours in this building (6 flats) are able to get virgin...Engineer call out Hey all, we had an outage in our area on Thursday so I waited for it to get sorted then recieved a text to say it was fixed, but mine was still down. I followed instructions and it said I needed an e...Dangerous Cable installation on street I moved into a house, and there is a wire going along my driveway. This wire hasn’t been installed correctly and has resulted in some seriously bad trips. Wasn’t sure for the longest time who it belo...Availability of Virgin Media to a specific address I am provisionally going to move to Warrington, and on the street, the next-door neighbour can get Virgin Media services up to 2Gbps, but the house I am going to potentially move into doesn't have ac...How can I stop Virgin incorrectly closing my complaint? I signed up with virgin on 05/03, moving over from BT. I signed up for £36.99/month broadband only, setting up my direct debit and the one touch switch of providers at that point. Yodel, Virgin's ch...Virgin installed onto street last year but postcode checker says it is not available Hi, we had Virgin services installed on the street last year, with the V ports at the end of the gardens, and received the 'we're all moved in' email last summer. Now I am interested the website ch...Availability - neighbours have it on either side, why can’t I? Hello, I have tried several times registering my interest asking for a phone back with no success so hopefully this may get through. I live on a road where all other properties have availability fo...Stuck in Virgin Media Limbo – Can Anyone Help? Hi everyone, I’m writing this out of sheer frustration, and honestly, because I’m hoping someone can finally step in and help. Or at the very least, if anyone else has been through this, maybe you c...
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