Recent DiscussionsInstalation delayed! Hi all! I am new to virgin media. On the 25 Feb I made an order with the pack and the instalation it suposed to be on 11 March. On last Friday I received and email that it's gonna be delayed until ...Pre-Install Woes Ordered just before Xmas 2024 Engineer due first week of Jan Gets pushed back, fine no problem Engineer finally shows up but there are issues [blockages] though not mentioned at this point New d...Virgin Media: A Masterclass in Incompetence Virgin Media, the company that can’t figure out how to install their own broadband, yet still insists on pretending they can. It started simply: I asked for fiber. Virgin said yes. They gave me an i...Engineer survey Had broadband connected today. Havnt received survey thru to rate the engineer. Wil I receive via my own email. Ruth. Slow speed engineer advised need new cable pull I had Virgin Media Gig1 broadband installed on 6/3/2025. Download speed has been erratic and service checker showed that there was an intermittent problem with the signal in my area. Due to this I b...Need to move my router and cable how do I book an engineer Hi folks, have tried on various occasions today to try and speak to someone to arrange for my box to be moved but I’m getting no where. I want to move it within the same room just a different posti...brown box cover missing Our virgin media box cover is missing could you please help and organise a replacement? Damaged box Hello my elderly neighbour is with virgin media and her brown box outside is broken and is exposing the wires I've tried calling endless times on the two virgin media Contact numbers I have and I am ...Longer splitter cable needed Hi all. Currently installing our new package of both WiFi and TV 360. However, the splitter cable isn't long enough to allow for the TV box to be located where it is needed. Is it possible to rec...Very unreliable connection I have had VM fibre installed now for about 2/3 weeks and in that time it has gone down about 6 times, each time for 5/6 hours. It has recently come to light via a local group page on facebook that ...
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