Recent DiscussionsInstallation issues I’ve made my fair share of bad decisions, but none quite as mind-numbingly absurd as trusting Virgin Media to actually deliver broadband. Instead, I stumbled into a bizarre circus of incompetence, a ...£35 installation fee?? Just upgraded my broadband to include TV package and hit with a £35 activation/installation fee, when throughout upgrade process no mention of any fees were given. In fact documentation explicitly no...Neighbours on Virgin but I can't register 15 years ago Virgin was run in my road - Brighton Road in Crawley. But I can't access it. I own the pipe in my drive (I had it laid) for cabling from the road, so I am just wondering if I can requ...Instalation delayed! Hi all! I am new to virgin media. On the 25 Feb I made an order with the pack and the instalation it suposed to be on 11 March. On last Friday I received and email that it's gonna be delayed until ...Changed installation date 5 times now no date given Hope someone can help as this is my first experience with Virgin Media and it's not been a good one so far! Took out my VM 1Gb fibre broadband contract at the start of December 2024 and was given an...Frequent Drops in Connection This thread is marked as solved - but there is no visible solution ( that I can see ) - did the visit from the engineer help ? what did they do ? Been having this WIFI dropout problem- for years...Address/Property not shown I am moving to new location but all the properties are shown but not mine. Need to arrange internet before I move in. Need help asap. Thanks, Kishor Service down for the past month with no fix date My VM service has been down completely (fault shown in the service status checker) for a month now. From about 2 weeks ago I've been receiving text messages telling me that the service would be fixe...Cable re-pull no show Posting on here in the hope that someone can help me as Customer Services were no help when I called them. Gig1 was installed in 6/3/25. As the hub speed is poor - on average 200mbps an engineer came...Flat number not reflecting with a VM box inside Hi we have recently moved to a flat which has a VM box affixed to the inside wall. The flat number of the dwelling changed from 3 to 4 some years back which was not updated in your records. So curren...
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