Forum Discussion

TroubleInWGC's avatar
TroubleInWGC
Just joined
19 hours ago

Fibre box illegally installed on my land

I have seen that this is happening a lot and I can’t see any way to get hold of Virgin to speak to someone about this without being passed from pillar to post.

Earlier this week we had some sub contractors turn up and dig up the pavement to install whatever was required for fibre. So far, so good.

Walked out of the house today to see the new fibre box has been installed on my land. This was without my permission and without any prior knowledge. I am livid.

Any ideas of who can help would be very much appreciated. 

 

Cable
complaint
Help
install
installation

4 Replies

  • Client62's avatar
    Client62
    Alessandro Volta
    19 hours ago

    To progress, add good quality photographs that clearly show general views of the new VM street cabinet and show that it is not located on public space i.e. it is not on the local authority pavement or on a verge outside the boundary of your plot.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    19 hours ago

    You'll need to be sure of your property boundary.

    • TroubleInWGC's avatar
      TroubleInWGC
      Just joined
      5 hours ago

      The box is on my front garden, it is 100% on my property. 
      Thanks, I will take some photos today and upload.