Forum Discussion

Grit's avatar
Grit
Joining in
2 months ago
Solved

Exposed fibre cable

How do I report an exposed fibre cable just outside my property?
  • Grit's avatar
    Grit
    2 months ago

    John_GS kindly sent out an engineer to cover the exposed cable. The repair was good but he swept everything he dug up into my front garden!

     

5 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 months ago

    Hi Grit 

    Thanks for posting and welcome to the community. I'll send you a PM now to help :)

  • Grit's avatar
    Grit
    Joining in
    2 months ago

    John_GS kindly sent out an engineer to cover the exposed cable. The repair was good but he swept everything he dug up into my front garden!

     

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team
      2 months ago

      Hi Grit, 

      Thanks for coming back to us on this one. We're happy to hear that the engineer has been and been able to resolve things. 

      We always take on board the feedback given in the posts we receive so we can collect the information and use it to learn more about the areas we need to improve. We'll be sure to pass this on.

      Many thanks, 

  • Kierane's avatar
    Kierane
    Settling in
    3 days ago

    Hi, new to this and not sure how to set up a new topic.

    I had some work done on my house and the VM cable crossing front of house is untidy! It is very low hanging in part going to the neighbour and sticking out of gutter on another part.

    Can I discuss remedial action with somebody please?