Forum Discussion

roxeth's avatar
roxeth
On our wavelength
11 days ago

Your TV box needs a free update

I have received an email "Your TV box needs a free update" which tells me that "from 23 July BBCiPlayer will no longer be supported".  I don't want to change from a TIVO box to a TV360 box unless absolutely necessary.

If I don't change I will loose access to BBC iPlayer.  I am willing to loose BBC iPlayer but what other things will be lost if I don't change?

I understand that if I do change I will need WiFi.  Is that correct and would the router need to be on 24/7?

8 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    Sounds like the latest round in the TV360-promotions is about to start - ITV OnDemand has long since gone from TiVo, now iPlayer apparently being removed. To be fair the TiVo's are now 10+ years old, and antiques by current standards.

    The glossy probably wont mention that TV360 is fundamentally a different OS/platform to TiVo, and that a V6 box runs on the same newer hardware as TV360, but uses the same TiVo-software as you're used to. So whether you decide

    You are correct to presume that both V6 & TV360 boxes need a VM broadband connection to fully function, whereas the TiVo had this in-built. An Ethernet connection is always recommended, but reliable wireless can often suffice - and yes, this connection should be in-place 24/7/365

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Most modern 'smart' TVs have a built in app for BBC iPlayer. It uses the broadband but you control it with your TV controller.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    V6 & V360 boxes rely for everything but the TV channels via the internet connection. The internet also carries some red button content & the FAST channels in the 250 range. Trying to use the box with the internet turned off you will get pestered with error messages.

    If you turn internet off at night the box will not receive guide, firmware & channel allocation updates, so may not work correctly the next day. It also can lead to random rebooting of the box at inconvenient times.

    • roxeth's avatar
      roxeth
      On our wavelength

      For clarification my understanding is that if I do nothing (i.e. keep the TIVO box going) the only thing which will happen is that I will loose BBC iPlayer.  Is that correct?

  • japitts's avatar
    japitts
    Very Insightful Person

    I've not seen the comms in question so can't be completely sure. And the TiVo is double-digit years old, it was never known for its speed but has long since been superceded in reliability terms. A V6 would certainly give a much better experience, or a TV360 if you understand the differences.

    That said, yes - there are no current proposals to remove any other functionality.. if the promo only mentions iPlayer then that's all you'll lose.

    • japitts's avatar
      japitts
      Very Insightful Person

      No. Standard process remains that faulty TiVo's are replaced with V6.

      You might get the odd rogue tech who "offers" a migration to TV360, but posts reporting that still seem sufficiently rare.

      • Roger_Gooner's avatar
        Roger_Gooner
        Alessandro Volta

        In that case if the OP already has VM's broadband then it's a no-brainer to upgrade to a V6.