Forum Discussion

ALF28's avatar
ALF28
Super solver
2 months ago
Solved

update@notifications.virginmedia.co.uk

Is this email address genuine, It is an email -keeping you safe from scammers, but appears to be sent from an Ip address I  do not recognise which is in the USA 

bz293.notifications.virginmedia.

 

isp Braze

The sender email is not a valid email? and other email addresses in the header appear invalid.

 I have had this email  yesterday to my VM contact  email which is outlook

Also my ntlworld  email would not log out, said still logged in even though no other browsers were open so indicating another session was open which was unusual, so I have changed my app password and logged out of all sessions.

 

  • newapollo's avatar
    newapollo
    2 months ago

    Hi ALF28 

    If you receive any emails you are unsure about you can check if they are valid by using a site such as

    https://verifalia.com/validate-email 

    That checker shows that the email address in your thread title was undeliverable (the mailbox does not exist)  

  • ALF28's avatar
    ALF28
    Super solver
    2 months ago

    No reply to this so I will assume it is a genuine security advice email from VM, and the email looks like the normal VM format for most emails.

    I note that VM use various companies to send their email, not always from VM servers, sometimes amazon servers for some emails.

    • newapollo's avatar
      newapollo
      Very Insightful Person
      2 months ago

      Hi ALF28 

      If you receive any emails you are unsure about you can check if they are valid by using a site such as

      https://verifalia.com/validate-email 

      That checker shows that the email address in your thread title was undeliverable (the mailbox does not exist)  

      • ALF28's avatar
        ALF28
        Super solver
        2 months ago

        Thanks, I did not click any links in the VM email, and unsure if it genuine.

        As the IP address is not VM I checked it out, and found it is actually Sparkpost.

        I have had recent spam emails originating from Sparkpost often on my ntlworld.com email and also on a yahoo email, but they are email client and also some emails I get from them are genuine.

        Outlook did not identify the VM email as spam so unusual.

        If this email is not genuine it would be unusual as the content appears genuine and in the exact normal format of most VM emails although it has my first name in the email, usually it is the surname. so if it is a scam email it is extremely good. The header is similar to most VM emails but seems to have a lot of padding and longer than most VM headers.

        My email address is used both on the VM account and also the VM community and not much else and does not usually get spam emails as it was set up just for VM contacts. It is possible Sparkpost know my VM contact outlook email somehow, I could if needed change the contact email.

        I will keep a check to see if I receive any more of these VM update emails.

        If anyone else gets this email please reply to the post