Recent DiscussionsCannot report an email I received to Virgin because it 'is virus'? This is quite ridiculous, three emails reached me just fine, through the Virgin servers, all are obviously scams so I go to report it to phishing @ virginmedia.com - and it cannot be sent, because it...Latest Phishing News 16/01/2025 Latest Phishing News 16/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit t...When using the web chat I have been asked for characters from my password. I can't remember my password for contacting Virgin Media via web chat or phone. How can I change the password? It is not the online password I use for my virgin media. Virgin AntVirus with package. I keep getting messages to renew my Fsecure antivirus subscription I thought that was included with my broadband on tv package. Call anybody give me any advice on this as its due in the next two week...Hacked email account Hi My son’s Virgin email account (not my account holder email) has been hacked, likely by a phishing email. He has since changed his password but it looks like the hacker still has access as is repl...Latest Phishing News 14/01/2025 Latest Phishing News 14/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit t...2 factor on my VM account How do I set up 2 factor for my Virgin Media Account? Advanced Security Query For the last few years I have subscribed to and used My FSec which was recommended by Virgin many years ago, I note that Virgin media are promoting Advanced Security currently also via Fsec. Are the...Latest Phishing News 13/01/2025 Latest Phishing News 13/01/2025 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit t...Web safe not working when enabled Unlike some posts here, I want Child Safe to work. It's been on since the start. However, it seems to have stopped since a few days ago. I thought it was my phone at first, but now I am testing on t...
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