Forum Discussion

Cmrn37's avatar
Cmrn37
Joining in
3 days ago

Parental Controls

Seems lots of people have the same issue of parental controls not working… has anyone actually got a resolution to the issue?

2 Replies

  • Hi Cmrn37 

    Sorry to hear you are having issues with your parental controls. We can understand the inconvenience caused. Are you able to further expand on some of the issues you are facing so we can best understand and help? Please get back to us when you can.

    Thanks,

  • Client62's avatar
    Client62
    Alessandro Volta

    Parental Controls work for Hubs in Router mode and for devices connecting via DHCP and using the default VM DNS.

    A change of DNS, or use of a VPN, or use of Apple Relay will cause a device to bypass VM Parental Controls & many kids are amazingly well versed in these settings as most ISPs controls can be defeated with a couple of clicks.