Recent DiscussionsError code CS2114 I've contacted Customer Services several times re this error code (unable to play paused TV so am returned to live TV). The last call was closed following a factory reset which didn't work. What is t...Poor technical assistance We’ve been experiencing tech issues with our tv box for the last 5 days, resulting in having the engineer out to replace the hub and a second engineer out to replace the set top box. Tonight (Wednesd...Stuck on install complete page Stuck on the install complete page. Neither the old or the new remote is allowing me to scroll down and I cannot connect the remotes to the box. 360 app issues AGAIN! I’ve never had so much grief from a device in all my life. I have 2 boxes, 1 front room 1 dining room where my router is located. The dining room doesn't hold or play recordings. The apps take foreve...Hate it…. Last year I had to have my tivo box replaced due to the one I had no longer working. Less than 12 months on, I had to have it replaced, and asked would I like one of the new boxes or another tivo. I...Cs2214 frustrating Hi, have error code cs2214, have tried resetting box but still no recording, can play old recordings and have to sign into all the other apps every time I use them (bbc iPlayer etc). It's so frustr...Solved360 Remote - not designed for the elderly My 100 year-old father recently changed contracts from Sky to Virgin. Unsurprisingly, he spends much of his time indoors and watching TV is his lifeline for entertainment and particularly for sport. ...SolvedRecordings & Planned Recordings Deleted First thing this morning my Virgin 360 box spontaneously rebooted and when it came back on all my recording & planned recordings were missing. I tried setting a few planned recordings and that seemed...360 Box not accessible via tablet Hi I have asked this question before but never get my problem resolved Any ideas please? When my 360 box is in standby mode, i thought I was able to turn it on using my tablet, so that I can watch...Multiple error codes CS2002, 2217, 2214, 2200 I have been having trouble playing recordings on my TV360 box and the mini box for several weeks. The recording starts to play and then stops. I can sometimes rewind and then fast forward over the tr...
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