Recent DiscussionsVirgin 360 support for Infrared control I've had a few emails and prompts trying to persuade me to update my V6 box to 360. My understanding is that the 360 platform has moved to RF control only, with no option to turn IR support back on....Setting up your tv channels error message Just got a long golden like colour message pop up setting up your tv channels please ring in on 0845 454 1111 if this happens but I've already got my tv channels package just why did it pop.up yester...Request 360 box Hi, has anyone successfully recently signed up as a new customer for a tv broadband package online with the default box being a Stream box, but managed to change it to a 360 box? Apps not working and can't watch anything on demand About 4 weeks ago we lost access to several apps I.e channels 4 and 5 on the TV. We've deleted and downloaded them again but no joy. Also we can no longer watch anything on Demand. We get lots of d...Extremely Positive Engineer Experience I had an excellent experience with Lucas (Tech ID: 31851) who helped resolve an issue with our TV boxes after our migration to 360 failed. Lucas delivered outstanding service from start to finish. He...360 Box flashing white light.... Two days ago we started getting problems with our 360 box which has always been ok. The profile screen keeps popping up and the white light on box continually flashes when this happens. If I press ...Longstanding TV360 and Broadband Problems Hi! I gave up posting to the community as nothing was resolving my problems but I'm at the end of my tether now. To review:- Since the end of September 2024 (yes 2024!) I am still getting brief fl...360 issues Same issue with our 360 box. Eventually reported the issue to Virgin via their really awful automated fault system on phone. No wonder customers give up and leave! Engineer booked. My tv won’t stay turned off Had 360 installed yesterday on two boxes. The one in my bedroom is fine when I turn the tv off the main smart tv starts up again on it’s own and I have to turn the tv off and the 360 box. This never ...Incredibly annoying preview Is there any way to disable the mini live-screen preview on the home page and guide? It's really distracting and annoying and from what I can see people have been complaining about this for years, so...
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