Recent DiscussionsAll recordings deleted Hi, we’ve just come back from holiday & all of our recordings have vanished. I tried a factory reset and it did an update but recordings still missing. I can pause live tv, any help please? Than...Unwanted channels added to package (twice) We had unwanted package changes made (channels added) on 19th May and 18th June. Those dates are also our last two bill payment dates. We thought the first time it might have been our fault, but this...Cannot programme a NEW 360 remote to control Samsung Sound Bar 360 Remote controls Samsung TV standby perfectly but I want it to control just the volume of my Samsung HW-B450 Sound Bar. With my previous box and remote, irt worked perfectly - I simply put the 3...Remote not working The deals are too restrictive and will not offer a spare box for a bedroom for example. If a stock answer is not on a script there is no support for vulnerable people. CS2400 error I've had an issue with BBC1 and BBC2 for weeks. An App not accessible error appears with a CS2400 error. I habe tried restarting the box. I have also contacted virgin and was given a 5 day resolution...Want to return unused 360 upgrade kit Can someone please tell me how I can return this? I was told I needed to upgrade as BBC iPlayer will no longer work on my current box. I opened the kit today and there’s so much of it I just don’t ...Picture constantly breaking up So I've been with virgin about a month and the majority of channels are unwatchable, The picture is constantly breaking up. Virgin just say check cables and reboot box. I have tried numerous HDMI cab...Adult content Hi, I think I unwittingly bought Adult Content! Trying to get used to this new Tivo360 and accidently added PIN not realising puting in my PIN automatically buys a 'ticket' for the night. How can I c...Connection issues Hi -The ethernet connection between my installed 360 TV BOX and Hub 3 was lost today. The fault shown on my TV SAID IN ORDER TO Start up again I had a to input my broadband network starting VM-----...Recordings don’t start from the beginning I have just changed beach to Orton and didn’t have this issue previously. When I play back a recording it starts a couple of minutes in. I have the box set to start recording 2 minutes before the pr...
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