I have several issues (surprise surprise) and need to speak to a human. I nearly threw my precious phone across the floor just now. You can't even press to leave any more. I assume you just press a button online.
I want to speak to someone about my billing but not a bot
I several questions to ask virgin but I can't even ask them if I am leaving as there isn't an option and even then I can't remember my password.
Forum TeamHey FrankieBeee, thank you for reaching out and we are so sorry to hear about that you are struggling to get in touch with us.
What is wrong with the billing, what are you needing some support on this about?
Yes I'm having problems getting my main email back, which is essential . I can't get to speak to someone to help me get out of this mess. All caused by signing to virgin o2. Why keep changing stuff all the time. Never had a problem for years. Can someone contact me or give me a message to help,
Forum TeamHey cadbloke100, thank you for reaching out and a warm welcome to the community we are so sorry to hear you are struggling to reach out to us,
To confirm you are facing issues signing into the online account?
What issues are having?
When I signed to the new VirginO2 its looks like its connected it to my other email account other than the one I've always used. I've tried several ways, When I try to sign in it only lists the one and not my regular one.
Sign in or register for Virgin Media O2
Please select the account you want to log in with:
When I try to use another email I just can’t get on with a passkey and when I do it asks for other things.
The regular email I use is not linked at all.
