Forum Discussion

BOR's avatar
BOR
Joining in
7 days ago

O2 Volt Speed Boost

Hello,

 

I've just upgraded my O2 mobile contract today and they did boost my data plan to double the GB a month which I'm pleased with.

 

Also, they say they will boost my current broadband speed (365MB) to the next speed level (516MB) within fourteen days. My only concern is that I may not be able to get it for some reason or am I worried too much about it?

 

Kind regards 

 

BOR 

3 Replies

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    5 days ago

    Hi BOR,

    Thank you for your post. We can assure you it is nothing to worry about. 

    If for any reason you cannot be moved to the higher speed then you would remain on what you are. 

    Why is it you don't feel you will be able to get it?

    ^Martin

  • BOR's avatar
    BOR
    Joining in
    3 days ago

    I don't know.

    I am on M350, but I read some posts in this forum that you can only have a boost once? So it means I'm stuck on M350 no matter if I upgrade my mobile contract and get the Volt benefits, but it won't work at all. It's what I fear.  

  • BOR's avatar
    BOR
    Joining in
    18 hours ago

    Not only Volt Benefits. The offer is showing on my account and I want to press to enter the deal to see what it  takes me to, but it doesn't work at all. Stuck on the page.  

    Lately, I found the overall of the service has been very frustrating and confusing. It's unclear how they work or provide the service. It's utterly messy.